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Archive for the ‘Make Journalism Great Again’ Category

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Blaise Zerega, Managing Editor, Alta Magazine To Samir “Mr. Magazine™” Husni: “We’re Leaning Into And Embracing What That Idea Of Adding Value To The Content Means.” The Mr. Magazine™ Interview…

May 4, 2020

Publishing During A Pandemic (27)

“The great thing about magazines is it’s a collaborative effort. It’s a team effort. You get an exchange of ideas; you pound a table; you raise your voice; the best stories get into the lineup; the best layout, that kind of stuff, in a very collegial way though. My advice or instinct is you have to find a way to replicate that and Zoom is one way, just whatever you have to do. That’s what sets magazines apart. Teamwork makes the dream work. (Laughs) There’s no “I” in team. And I believe that. That comes from taking care of your team too. Making sure people aren’t nervous and to help them bring out their best, you have to make sure they’re safe and healthy.” … Blaise Zerega

“From a business perspective, all of our revenue is really about subscriptions. So, that has been strong and growing. We actually just raised our prices at the first of the year, so that feels like we’re in a good place financially. We’ve added some things to the mix like other publishing enterprises where we’re doing virtual events. We just had one recently with Susan Straight; it’s called “Alta Asks Live.” We did another on true crime. And that’s been a lot of fun. And I think that’s going to be a real evolutionary cycle of change for publishers, doing more virtual events. The question is, is it a short-term change or is it here to stay? I think it’s going to be here to stay.” … Blaise Zerega

Alta magazine is a quarterly journal dedicated to California and to celebrating California’s culture, issues and all-important history. Unfortunately, like everyone else in our country and most of the world, the Alta team has been dealing with and operating around COVID-19. William R. Hearst III is the founder and publisher of the magazine and certainly knows his way around the world of print, but when facing a pandemic, many things had to change and we all had to learn to adapt.

Blaise Zerega is managing editor of Alta and isn’t a stranger to magazines either, having helped lead such titles as Wired, Conde Nast Portfolio, and Forbes. I spoke with Blaise recently and we talked about how things were being handled during this life-altering pandemic. The things that have remained the same for the Alta team, such as working remotely, and the things that have changed, the closures of bookstores and newsstands.

Blaise is into the smart, timely essays that Alta does so well, both in print and online. He said enabling his readers to think more broadly about a topic is definitely a goal. And with the Alta content, that would seem to be no problem. The brand is timely and most certainly innovative, as he explains that the magazine is coming out with a science fiction cover package, which gives an opportunity to bring in new fiction from some really great writers.

And right now the truth seems stranger than most science fiction, so good storytelling is a definite escape we all need.

And now the 27th Mr. Magazine™ interview in the series of Publishing During A Pandemic with Blaise Zerega, managing editor, Alta magazine.

But first the sound-bites:

On how he has been operating during the pandemic: In some ways, as a quarterly, we have a different experience than a weekly or a monthly, but in many ways it’s the same. When the pandemic hit and shelter-in-place was announced, we were embarking on the production of our summer issue. We quickly had to put on hold any story that required onsite reporting, travel, photography, which of course, are all the tools of magazine-making.

On being a remote staff anyway, but handling other issues during the pandemic: Some of the other issues we’re dealing with are, even though we’re a remote staff, we do depend on getting together quite often to meet face-to-face. We were already on Slack and we’ve now added Zoom to the mix. But the copy editors, they want the paper still and so we’re trying to figure out how we get printouts for proofreading. You can proofread on a screen, but at the end of the day, it’s a paper product that we’re producing, so we want to see that paper to proofread.

On whether he had ever thought of working during something like a pandemic and if he thinks someone could prepare for something like it: No, I did not prepare for a pandemic. I had no idea it was coming. When 9/11 happened, I was in San Francisco at Red Herring, and then when I went to Portfolio, a lot of people from The Wall Street Journal were there. And they had continued to put out issues during 9/11. So, I heard their stories and how they did it.

On why it is important to continue to have the ink on paper product in the hands of readers during these uncertain times: One of the things that we went through as we put together the lineup, we went through various versions of what we were going to be putting out in July, and it forced us to answer those questions: what is the value that we’re giving our readers, our members? What’s the experience that we’re going to provide them.

On any challenges he hasn’t been able to easily overcome during the pandemic: The biggest things aren’t on the editorial and the production side of things. Yes, our printer announced bankruptcy, but that’s not going to change anything because of Chapter 11 and so on. The biggest challenge is the newsstand and the bookstores.

On any additional words of wisdom: The great thing about magazines is it’s a collaborative effort. It’s a team effort. You get an exchange of ideas; you pound a table; you raise your voice; the best stories get into the lineup; the best layout, that kind of stuff, in a very collegial way though. My advice or instinct is you have to find a way to replicate that and Zoom is one way, just whatever you have to do. That’s what sets magazines apart.

On what keeps him up at night: As someone who has been in the industry for a long time, with magazines you buy paper, you add a value to the paper and you resell the paper. And that value is the stories, that’s the magic. So, what does that look like coming out of the pandemic? Do we need to change? What are people going to want? And I believe, this is heresy to say it to you even, but I’m wondering if the monthly magazine is now really imperiled.

And now the lightly edited transcript of the Mr. Magazine™ interview with Blaise Zerega, managing editor, Alta magazine.

Samir Husni: How have you been operating a quarterly print magazine during this pandemic?

Blaise Zerega: In some ways, as a quarterly, we have a different experience than a weekly or a monthly, but in many ways it’s the same. When the pandemic hit and shelter-in-place was announced, we were embarking on the production of our summer issue. We quickly had to put on hold any story that required onsite reporting, travel, photography, which of course, are all the tools of magazine-making. We basically sat back and asked, “What are we going to do? What is our issue going to look like? What can we put out that is in keeping with our focus on the big pictures?” Sometimes my boss, Will Hearst, jokes that we cover the past and the future, but not the present, (Laughs) but we do strive to be timely and relevant.

What we ended up doing was basically tearing up our issue and produce a summer reading issue. Initially we thought it would be a departure, sort of a one-off, but now as we’re producing it, we’re thinking that this might be where Alta should have been all along, which is a journal of Alta, California, our magazine’s title.

As an example, we’re scrapping the sections, the typical magazine sections. Instead, we’re going to be more of a journal, so it will be a great read from beginning to end. We’re going to do more poetry and I’ll tip my hand here, we’re coming out with science fiction as a cover package, which gives us an opportunity to bring in new fiction from some really great writers, as well as the classics and some really smart essays on the genre, how it’s sort of a first draft history of science fiction in many ways.

It seems on one hand, because we’d been thinking about doing science fiction for a while, suddenly it seems smart and relevant. Lawrence Wright, when he sat down to write his book that’s out now about a virus and a pandemic, that was like two years ago, who would have thought? And now his book is well-timed. I think that we’re experiencing a little bit of that same coincidence or serendipity.

But like any other publication, our chief concern is the safety and health of our team and our audience. So that has driven a lot of our schedules in how we’re producing the magazine. We are a remote staff already, so that wasn’t terribly new. Except that we do get together frequently with our boss, Will Hearst, to put the covers out on the conference room table and I definitely miss that. So, that has been a big change, and not just the physical touching of paper, but of being in the room, there’s only so much you can do with Zoom holding stuff up.

Samir Husni: Since your publication works remotely anyway, has it been fairly seamless to continue working from home even though many things have changed, such as traveling and photography? How have you been handling those other issues?

Blaise Zerega: Some of the other issues we’re dealing with are, even though we’re a remote staff, we do depend on getting together quite often to meet face-to-face. We were already on Slack and we’ve now added Zoom to the mix. But the copy editors, they want the paper still and so we’re trying to figure out how we get printouts for proofreading. You can proofread on a screen, but at the end of the day, it’s a paper product that we’re producing, so we want to see that paper to proofread. So, we’re basically working with drops, someone drops it off at someone’s house. We just coordinate runs that way.

From a business perspective, all of our revenue is really about subscriptions. So, that has been strong and growing. We actually just raised our prices at the first of the year, so that feels like we’re in a good place financially. We’ve added some things to the mix like other publishing enterprises where we’re doing virtual events. We just had one recently with Susan Straight; it’s called “Alta Asks Live.” We did another on true crime. And that’s been a lot of fun. And I think that’s going to be a real evolutionary cycle of change for publishers, doing more virtual events. The question is, is it a short-term change or is it here to stay? I think it’s going to be here to stay.

Samir Husni: Did you ever imagine that you would be working during a pandemic and do you think anyone could ever prepare for something like this?

Blaise Zerega: No, I did not prepare for a pandemic. I had no idea it was coming. When 9/11 happened, I was in San Francisco at Red Herring, and then when I went to Portfolio, a lot of people from The Wall Street Journal were there. And they had continued to put out issues during 9/11. So, I heard their stories and how they did it. In San Francisco, we’ve had earthquakes and people have put magazines out running power cords through ceiling, things like that. So, you have to react, but at the end of the day, a lot of editors have learned to have a book excerpt in your back pocket and some spare stories.

But with this, we really had to scramble and make lemonade. And definitely for a quarterly, we’re on a different frequency and different deadlines than a daily or a weekly, so I don’t pretend that it’s the same. But there are a lot of similarities there.

Samir Husni: Why is it important to continue to have the ink on paper product in the hands of your readers during these uncertain times?

Blaise Zerega: One of the things that we went through as we put together the lineup, we went through various versions of what we were going to be putting out in July, and it forced us to answer those questions: what is the value that we’re giving our readers, our members? What’s the experience that we’re going to provide them.

And more than ever, we realized that we want to weigh in on this in a smart way, in a very evergreen way, but not with endless shelf life, and smart analysis of the people’s issues and ideas of California and the West. And the pandemic is one of those factors, no doubt. But we’re not going to be able to cover the Coronavirus news cycle as a quarterly, but it will inform our coverage.

What it has done is we are publishing more online, more original content, and so we’ve done essays. We have a great essay by Dean Kuipers, who wrote The Deer Camp memoir. It turns out he and his wife own a farm in Los Angeles, yes there’s a farm in Los Angeles (Laughs) digging in the dirt, getting your hands in there, and growing your own food kind of farm. And that is an essay that’s just perfect for the time we’re living in now.

And it enables our readers to think more broadly, such as hey, it’s hard for me to plant those tomato seeds on the windowsill, or Historian Bill Deverell from USC, who wrote a really smart essay about how in California we have a cycle of racism and violence every time there’s a disease outbreak. There’s always scapegoating and so on and we need to break that cycle. Something that people are keenly aware of, but now have an opportunity to do so.

So, we’re doing it in a way that’s not breaking news, to be clear, but exposing these ideas and new ways of thinking around the virus and what comes next, in the magazine, I think the science fiction is a good bridge for that.

Samir Husni: Have you had any challenges that you haven’t been able to easily overcome during this pandemic?

Blaise Zerega: The biggest things aren’t on the editorial and the production side of things. Yes, our printer announced bankruptcy, but that’s not going to change anything because of Chapter 11 and so on. The biggest challenge is the newsstand and the bookstores. And again, Will Hearst gets a lot of credit for this, when Alta was starting he recognized that bookstores would be a great place, a great vehicle, to sell the magazine. It’s a really smart, literary/culture magazine, so let’s roll it out to the bookstores.

We all know that the newsstands have shut down and the bookstores have shut down too, Barnes & Noble has shut down. So, that’s the challenge for us. And that’s going to change. So, one of the things that we’ve done in a quick way is put up a store on our site and we’re selling single-issue copies. Something we would have never predicted we’d be doing. We’re selling them at the newsstand price, which is $10. To subscribe to the magazine it’s $24. So, it’s a good subscription tool.

Samir Husni: Any additional words of wisdom?

Blaise Zerega: The great thing about magazines is it’s a collaborative effort. It’s a team effort. You get an exchange of ideas; you pound a table; you raise your voice; the best stories get into the lineup; the best layout, that kind of stuff, in a very collegial way though. My advice or instinct is you have to find a way to replicate that and Zoom is one way, just whatever you have to do. That’s what sets magazines apart. Teamwork makes the dream work. (Laughs) There’s no “I” in team. And I believe that. That comes from taking care of your team too. Making sure people aren’t nervous and to help them bring out their best, you have to make sure they’re safe and healthy.

Samir Husni: My typical last question; what keeps you up at night?

Blaise Zerega: As someone who has been in the industry for a long time, with magazines you buy paper, you add a value to the paper and you resell the paper. And that value is the stories, that’s the magic. So, what does that look like coming out of the pandemic? Do we need to change? What are people going to want? And I believe, this is heresy to say it to you even, but I’m wondering if the monthly magazine is now really imperiled. Is it going to survive in its current form? Vogue is a bellwether, it’s doing a combined issue for the first time. The newsstand is in trouble, advertising is not coming back. So, where does paper go?

I believe strongly that at Alta we’re at a pretty interesting place. We’re the Journal of Alta California; we’re quarterly. And I think that our frequency suits us well. It suits the time well; what we’re trying to do. We’re going to make our next issue perfect bound as well. Have cover stock and more art. We’re leaning into and embracing what that idea of adding value to the content means. Let’s make it really worth the paper it’s printed on so people want it on their bookcase.

And this is only our 12th issue, if we were a monthly, we’d be one-year-old. And we’re all having fun. There are these moments of joy and creativity that are unparalleled.

Samir Husni: Thank you.

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Bill Falk, Editor In Chief, The Week Magazine, To Samir “Mr. Magazine™” Husni: “I Feel An Even Greater Responsibility To Our Readers To Be Able To Sift Through This Information And Try To Detect A Signal In The Noise…” The Mr. Magazine™ Interview…

April 29, 2020

Publishing During A Pandemic (25)

“I actually think that it has made us more relevant than ever, because the amount of information coming at people now is exponentially greater than when we launched almost 20 years ago. There’s just a constant firehose coming at people on social media and various online sources. Our mission and our value proposition to the reader is the same, except that it may be even more needed now, which is: Let us read most of it for you and curate it, make sense of it, group it into categories, subjects and topics that cohere in a sensible way. And then give you a variety of opinions about a topic from a lot of different sources so you can get some perspective on the story and connect the dots, that’s what we’ve always tried to do, connect the dots.” … Bill Falk

“We’re rallying to meet this challenge and my message to staff has been that we have a real duty here to carry on in this crisis. In a sense, I think people in the information, journalism business are in the class of First Responders. People need information; they’re scared and worried and we have to convey information to them from experts and political leaders and various other sources. That’s been my message to staff. We do things to cheer ourselves up through meetings and Slack channels where we post photos of ourselves at home and our pets and families and things.” … Bill Falk

The Week magazine will soon celebrate its 20th anniversary, and its one and only editor in chief, Bill Falk, says never has the magazine been more needed than during this pandemic. As the curation is tight, and during these ambiguous times, extremely concise and as accurate as possible, each issue will alert you to all the important updates and COVID-19 information as possible, and quite often to a few sources to follow up on.

I spoke with Bill recently and we talked about all of the particulars of working from home, publishing a magazine with your staff via remote communications, and about how journalists and information providers rank right up there with First Responders to him when it comes to helping people get the content they need to stay safe and well.

And now the 25th Mr. Magazine™ interview in the series of Publishing During A Pandemic with Bill Falk, editor in chief, The Week.

But first the sound-bites:

On how a weekly publication such as The Week is operating during the pandemic: We’re actually doing pretty well. Again, I think we are fortunate in that our business model has always been to get the majority of revenue directly from subscribers, rather than to rely on advertising. And that has held us in good stead through various recessions and other problems, obviously through the whole digital disruption of the magazine industry.

On how easy, hard or disruptive the move to working from home was: It certainly makes it more difficult. It’s a degree of difficulty of about a seven or eight to a nine or ten. I miss the ability to communicate with staff instantly, face-to-face; to huddle; to discuss things. And not being able to do that easily and having to rely on electronic communications definitely adds a layer of friction to the process.

On how relevant he thinks The Week is today in the midst of the pandemic, and in the midst of everything that has taken place over the years with the industry: I actually think that it has made us more relevant than ever, because the amount of information coming at people now is exponentially greater than when we launched almost 20 years ago. There’s just a constant firehose coming at people on social media and various online sources. Our mission and our value proposition to the reader is the same, except that it may be even more needed now, which is: Let us read most of it for you and curate it, make sense of it, group it into categories, subjects and topics that cohere in a sensible way.

On whether he had ever thought of working during something like a pandemic and if he thinks someone could prepare for something like it: It’s impossible to be fully prepared for something like this. I think like a lot of other media, we have run stories in the past from experts predicting that this day would come.

On what message he is communicating with his staff during these uncertain times: To the staff, I try to convey the message that we have a really important responsibility here and this is the biggest story of our lifetimes. I guess we thought 9/11 and the aftermath would be the biggest story and this supersedes that. We have a great opportunity to use the skills we’ve honed to help readers understand this, make sense of it, to give them tips.

On any additional words of wisdom: I recently read an editor’s letter about this, that there is a reminder here that nothing in life is sure or guaranteed. We should appreciate every day. I find myself being very grateful for a lot of things , including the fact that I can continue to work under these circumstances. I know many people cannot and are in dire economic straits as a result.

On what keeps him up at night: In terms of the magazine, my big fear would be that members of my staff would become ill and this could interfere with our ability to work, so I have some contingency plans on that, but so far, we’ve all been healthy, thank God, but that is something to worry about. We are a small staff, we need all hands on deck, so that is a danger.

And now the lightly edited transcript of the Mr. Magazine™ interview with Bill Falk, editor in chief, The Week.

Samir Husni: You’re publishing a weekly magazine, so how is The Week operating during this pandemic?

Bill Falk: We’re actually doing pretty well. Again, I think we are fortunate in that our business model has always been to get the majority of revenue directly from subscribers, rather than to rely on advertising. And that has held us in good stead through various recessions and other problems, obviously through the whole digital disruption of the magazine industry.

So, where our advertising has been hurt, just like everyone else’s, we can’t escape that, but subscriptions are going strong and we actually raised our prices before the pandemic hit. We’re actually anticipating an increase in revenue from subscriptions this year. We should be pretty solid through this pandemic.

Samir Husni: How easy, hard, or disruptive was the move to working from home?

Bill Falk: It certainly makes it more difficult. It’s a degree of difficulty of about a seven or eight to a nine or ten. I miss the ability to communicate with staff instantly, face-to-face; to huddle; to discuss things. And not being able to do that easily and having to rely on electronic communications definitely adds a layer of friction to the process.

But we’ve been increasingly moving to doing our surveying of what’s in the media to online sources, just because it’s so convenient now. Most of our major source newspapers and magazines we can access digitally. In a lot of ways, that hasn’t changed dramatically. We’re able to still look at all the original source material with relative ease.

It’s the actual making of the physical product that is more complicated. We have Slack communications among the staff. We also use email for certain things. And on deadline days, which for us are Monday and especially Tuesday and Wednesday, the messages are flying fast and furious. If multitasking makes you stupid, as they say, then we’re very dumb indeed. (Laughs) We’re multitasking like crazy, sometimes editing, fielding an email, looking at photos, answering copy editors’ questions, all at the same time.

It gets really stressful. I think that the degree of stress that we experience on deadline is greater. It’s more multitasking and more things to pay attention to. You miss something without the direct face-to-face communication. Sometimes in the office I could just pick my head up and say to the art director who was five feet away, “Did you get that photo from Mark yet?” (Laughs)

Whereas at home I’ve got to Slack him and maybe he’s doing something else and I have to wait and then I get interrupted by a different message and a different problem to deal with. It reminds me of that old Ed Sullivan Show skit where the guy would come out with 10 sticks and 10 plates and try and spin all the plates while the Flight of the Bumblebee played without dropping any. (Laughs again)

But it is doable. We’re fortunate that within the last year we moved our office and in so doing we upgraded our technology. We’re all equipped with laptops that can very easily access the server. It was more complicated before with the dial-in and all sorts of things. And now we can all be on the server and work pretty seamlessly remotely in that way.

Samir Husni: The Week launched almost 20 years ago, so how relevant is The Week today in the midst of the pandemic, and in the midst of everything that has taken place over the years with the industry?

Bill Falk: I actually think that it has made us more relevant than ever, because the amount of information coming at people now is exponentially greater than when we launched almost 20 years ago. There’s just a constant firehose coming at people on social media and various online sources. Our mission and our value proposition to the reader is the same, except that it may be even more needed now, which is: Let us read most of it for you and curate it, make sense of it, group it into categories, subjects and topics that cohere in a sensible way. And then give you a variety of opinions about a topic from a lot of different sources so you can get some perspective on the story and connect the dots, that’s what we’ve always tried to do, connect the dots.

And there are a lot more dots now, so it’s harder. What we’re doing is still very much needed and I think now in the midst of a time where we’re all frightened, worried, scared and overwhelmed, I feel an even greater responsibility to our readers to be able to sift through this information and try to detect a signal in the noise and give people an idea of what we know about COVID-19; what we know about the policy disagreements; what we know about the science and treatments; and where this may go. What’s happening in the rest of the world.

We had a briefing on a longer story recently about the South Korea experience with COVID-19 and how they were so successful in minimizing the number of cases and deaths without destroying their economy. And we explained that to readers.

There are many different ways we can cast light on this, and honestly, I’m pretty obsessed with the subject. I find myself going from reading three or four hours a day in preparation for work to maybe six hours a day reading constantly. I have CNN on and various other networks, switching around, trying to educate myself every day as to what the latest developments are and what the smart people are saying about this.

Samir Husni: Did you ever imagine that you would be working during a pandemic and do you think anyone could ever prepare for something like this?

Bill Falk: It’s impossible to be fully prepared for something like this. I think like a lot of other media, we have run stories in the past from experts predicting that this day would come. There have been many people in infectious diseases, after SARS, MERS, Ebola and HIV, who said there would be more new pathogens emerging, probably across the species barrier from animals and at one point we’re going to be very unlucky and one of these pathogens is going to be very infectious and spread easily.

So we have runs stories about that in the past, but it’s like running a story about an asteroid strike on the earth, we all know it’s possible, but you don’t really believe it until something like that happens. On one hand it’s not surprising, but on the other hand it’s shocking.

Samir Husni: What message are you communicating with your staff, advertisers, and readers during these uncertain times?

Bill Falk: To the staff, I try to convey the message that we have a really important responsibility here and this is the biggest story of our lifetimes. I guess we thought 9/11 and the aftermath would be the biggest story and this supersedes that. We have a great opportunity to use the skills we’ve honed to help readers understand this, make sense of it, to give them tips.

We actually created two new pages, we changed our format which we rarely do, but we got rid of the travel page, which is obviously irrelevant at this point, and we turned it into a page called “Life At Home” that’s full of stories about how to make-do in quarantine, and dealing with your kids and how to make a mask. We’ve devoted our art section to various streaming movies and series that people can watch. We’re heavily covering any kind of entertainment that you can still access online.

So, we’re rallying to meet this challenge and my message to staff has been that we have a real duty here to carry on in this crisis. In a sense, I think people in the information, journalism business are in the class of First Responders. People need information; they’re scared and worried and we have to convey information to them from experts and political leaders and various other sources. That’s been my message to staff. We do things to cheer ourselves up through meetings and Slack channels where we post photos of ourselves at home and our pets and families and things.

To the readers, we’ve actually put a few letters on the cover of the magazine addressed to our readers telling them not to worry, we will continue publishing and that we’re all working remotely and safe. So they don’t have to worry about us. And that should there be any disruption in the ability to print or distribute the magazine, we’ve asked people to give us their email and we can give them information. We will then make it available to all the print subscribers online, get them behind the paywall, or look at our APP version of the magazine. So, that’s been our message to readers, that we will continue to publish and we will be here for them.

Samir Husni: Any additional words of wisdom?

Bill Falk:  I recently read an editor’s letter about this, that there is a reminder here that nothing in life is sure or guaranteed. We should appreciate every day. I find myself being very grateful for a lot of things , including the fact that I can continue to work under these circumstances. I know many people cannot and are in dire economic straits as a result. It’s just particularly gratifying to be able to be immersed in this and to meet the challenge of trying to make sense of what is going on. And I’m grateful to be in journalism.

Samir Husni: My typical last question; what keeps you up at night?

Bill Falk: In terms of the magazine, my big fear would be that members of my staff would become ill and this could interfere with our ability to work, so I have some contingency plans on that, but so far, we’ve all been healthy, thank God, but that is something to worry about. We are a small staff, we need all hands on deck, so that is a danger.

I worry about disruptions in delivery, but the postal service seems to be carrying on. And I obviously worry about the pandemic’s effect on our country and the economy, the political divisions. Some of what’s going on is very disturbing.

Samir Husni: Thank you.

 

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Ink Co-CEO & Founder, Simon Leslie, To Samir “Mr. Magazine™” Husni: “If There Was Ever A Time When People Needed To Go Back To Trusted Sources Of Information, This Is It.” The Mr. Magazine™ Interview…

April 22, 2020

Publishing During A Pandemic (20)

“Our message is we’re going to come back stronger; we’re going to come back more energetic, more positive, more enthused. We’re going to do everything we can to grow and use this as an opportunity, while others are shattering and closing and stuttering, we’re going to be prepared, ready and able to take advantage of the opportunities.” … Simon Leslie

“We don’t have to reinvent anything; we can just get better at what we do and improve our products and improve our way of doing business. Improve our communication with both our readers and our clients to make sure we’re giving them much more value, because I think that’s what we’ll end up doing during this period, showing people how much we care, because ultimately, this is about who cares. The companies that are shown to care about their employees, their clients, their advertisers, will come out of this much stronger that people who’re just after having the least impact on their bottom line.” … Simon Leslie

Ink travel media was founded in 1994 and has grown from six offices around the globe to 300. They’re storytellers and sellers of advertising to some of the largest brands in the world today, such as American, Qatar, Etihad and Virgin Airlines and also sells digital media space to airlines. The company’s Co-CEO and Founder, Simon Leslie, is remaining totally positive during this pandemic. While the world may see this tragedy as an enormous enemy to the magazine media industry, Simon prefers to see the possible opportunities it presents.

I spoke with Simon recently and we talked about how basically the entire world has come to a standstill, but also how he has chosen to see the potential this pandemic offers to the world of business, rather than the detriments. And how caring about people and your company is paramount to the continued success of your business.

My conversation with Simon was upbeat, positive and a delightful one to have during a time when those attributes are hard to come by.

So, now here is the 20th Mr. Magazine™ interview in the series of Publishing During A Pandemic with Simon Leslie, Co-CEO & Founder, Ink.

But first the sound-bites:

On how Ink is operating during the pandemic: We’ve gone from six offices to 300,  and we don’t have many landlords. So, it’s a whole new world that we’ve created. It’s been a little bit challenging in terms of being an office-based business to a work-from-home environment, but actually I think we’ve adapted quite well and quite quickly. We’re doing things to keep people entertained and to learn and grow during this period.

On whether the work-from-home transition was smooth or difficult: With the technology we had, we were already set up to do most things. The technology was quite adaptable, we had to buy a lot of headsets and setups and landlines so people could work from home. We had to buy a few extra printers, but it wasn’t a huge shift.

 On how the pandemic has impacted business as usual for Ink: It’s business very much unusual, most of our carriers are grounded. The only airline that’s continued publishing all the way through is American. Obviously, as the biggest airline in the world, they haven’t stopped. The others have stopped and when they’re going to be back at reasonable levels of passengers, we’ll start publishing again. We basically lost most of April, May, and maybe a little bit of June as well.

On whether he ever imagined working during a pandemic, where basically the entire world shut down: I’ve always thought about something like this, where we could switch off for a couple of months. I’ve been working flat-out for 33 years and the ability not to have to worry about a target, a budget, and hitting some sales numbers is quite pleasant. So, it’s not a perfect scenario, but we’re going to make the best of it. And we have to go back when this finishes and make sure that we did something that was productive in this period, that we don’t just waste it and fritter it away.

On what he thinks magazines and magazine media may learn after the pandemic is over: I think what has been interesting, and I’ve been watching and observing some of the things people have been saying to you, for example; I’m not sure anyone is learning anything, they’re just trying to reinvent the wheel. And some of them are trying to reinvent it as a square. And I believe that’s wrong. This is an opportunity where we have to look at everything we do and figure out the most sensible way we can stay in business.

On what message he is communicating with his employees, clients, advertisers and readers during these uncertain times: Our message is we’re going to come back stronger; we’re going to come back more energetic, more positive, more enthused. We’re going to do everything we can to grow and use this as an opportunity, while others are shattering and closing and stuttering, we’re going to be prepared, ready and able to take advantage of the opportunities.

On whether he sees any negative things about what’s happened to the magazine industry during this or is he thinking strictly positive: I think it’s just going to be different. People are still going to behave, and I keep challenging myself on this point, which is are we not going to want to go to a football match and sit next to somebody, are we not going to go to a bar and get a drink? Are you going to go into the most popular bar in whatever city you’re in and everyone is going to stay at six-foot intervals? That’s not how we behave as humans. So, I just think for a short period of time we’re going to be a bit more germophobic, but after that we’ll just go back to normal. And I think that the normality will come.

On looking at the pandemic as an opportunity: I certainly love opportunity and I love when people get scared and I love it when they start panicking because it’s not a time to panic. It’s not like a war where something is broken and the infrastructure is gone or like when the banking system broke in 2008. This is a situation where we’ve all been hit by the same wave and it’s no one’s fault, nobody caused it. We’re all going to come out of it relatively at the same time, most of us pretty much scarred by it, but nothing is fundamentally broken.

On why he thinks print media is relevant today: I’m going to let you in on a little secret, for the first time in I don’t know how long, I bought a newspaper yesterday. I wanted to read something, I wanted to have an opinion and I wanted to see what people were saying. The letters to the editors were interesting. And the paper was still thick and full of advertising and full of great content, trustworthy content. I’m sick of watching the news. I’m sick of watching the press briefings. They’re all saying what they want to hear, they have their own hidden agendas.

On what keeps him up at night: We had a speaker once who came on and told us that we have to think about the next day the night before, so we’re excited when we wake up. And I was so excited I couldn’t actually get to sleep, so that has always kept me up a little bit. Nothing is really worrying me right now. I’m excited about the opportunities that are going to present themselves, I really am.

And now  the lightly edited transcript of the Mr. Magazine™ interview with Simon Leslie, Co-CEO & Founder, Ink.

Samir Husni: How is Ink operating during this pandemic?

Simon Leslie: We’ve gone from six offices to 300,  and we don’t have many landlords. So, it’s a whole new world that we’ve created. It’s been a little bit challenging in terms of being an office-based business to a work-from-home environment, but actually I think we’ve adapted quite well and quite quickly. We’re doing things to keep people entertained and to learn and grow during this period.

Our teams are doing creative work for our clients, so we’re helping them with their social, outreach, messaging and their videoing. We’re keeping everyone busy and we’re going to come back in a good way. We certainly have our sales team on high alert, so when the doors open again they’re going to be rushing back out.

Samir Husni: You said you moved from six offices to 300, how was the move to work-from-home? Was it a smooth transition?

Simon Leslie: With the technology we had, we were already set up to do most things. The technology was quite adaptable, we had to buy a lot of headsets and setups and landlines so people could work from home. We had to buy a few extra printers, but it wasn’t a huge shift.

And maybe some people are asking why we even have to go back to the office, why can’t we just work from home continuously, but I don’t think any of my team is asking that, they’re looking forward to getting back to the office. Our culture is very much about being together, celebrating and doing stuff together. While we do have a lot of meetings while we’re working from home, it’s not the same as just walking up to someone and chatting in the office.

Samir Husni: How has this impacted the current status of publishing the magazines; is it still business as usual or are you cutting some of the frequencies or suspending some of the publications?

Simon Leslie: It’s business very much unusual, most of our carriers are grounded. The only airline that’s continued publishing all the way through is American. Obviously, as the biggest airline in the world, they haven’t stopped. The others have stopped and when they’re going to be back at reasonable levels of passengers, we’ll start publishing again. We basically lost most of April, May, and maybe a little bit of June as well.

Samir Husni: Did you ever imagine that you would be working during a pandemic, where the entire world was grounded?

Simon Leslie: I’ve always thought about something like this, where we could switch off for a couple of months. I’ve been working flat-out for 33 years and the ability not to have to worry about a target, a budget, and hitting some sales numbers is quite pleasant. So, it’s not a perfect scenario, but we’re going to make the best of it. And we have to go back when this finishes and make sure that we did something that was productive in this period, that we don’t just waste it and fritter it away.

I’ve been through every single challenging situation since 1988 and there’s never been anything where you can’t go and pray, you can’t fly anywhere, you can’t do anything; all the things we love to do have been taken away from us. But then again, we’re all in the same situation. And no one is going to look at us in five years’ time and say, you had a terrible 2020, what did you do wrong? We’re all going to have a blip on our balance sheets, on our profit and loss this year, with the exception of the toilet roll and hand sanitizer producers. (Laughs)

Samir Husni: Once this pandemic is over, what do you think the magazine and magazine media industry will have learned?

Simon Leslie: I think what has been interesting, and I’ve been watching and observing some of the things people have been saying to you, for example; I’m not sure anyone is learning anything, they’re just trying to reinvent the wheel. And some of them are trying to reinvent it as a square. And I believe that’s wrong. This is an opportunity where we have to look at everything we do and figure out the most sensible way we can stay in business.

Also, at the same time, we don’t have to reinvent anything; we can just get better at what we do and improve our products and improve our way of doing business. Improve our communication with both our readers and our clients to make sure we’re giving them much more value, because I think that’s what we’ll end up doing during this period, showing people how much we care, because ultimately, this is about who cares. The companies that are shown to care about their employees, their clients, their advertisers, will come out of this much stronger that people who’re just after having the least impact on their bottom line.

Samir Husni: What message are you communicating with your employees, clients, advertisers  and readers during these uncertain times?

Simon Leslie: Our message is we’re going to come back stronger; we’re going to come back more energetic, more positive, more enthused. We’re going to do everything we can to grow and use this as an opportunity, while others are shattering and closing and stuttering, we’re going to be prepared, ready and able to take advantage of the opportunities.

Over the last year I’ve been craving a recession, because there are so many good businesses out there which are being poorly run, and I would love to get my hands on some of these brands that seem to be underappreciated and uncared for by the people who own them. If I can use this as an opportunity to pick some of those up, I will be doing that.

Samir Husni: Do you see any negative things about what’s happened to the magazine industry during this, other than the blip on your P & L, or you’re thinking strictly positive?

Simon Leslie: I think it’s just going to be different. People are still going to behave, and I keep challenging myself on this point, which is are we not going to want to go to a football match and sit next to somebody, are we not going to go to a bar and get a drink? Are you going to go into the most popular bar in whatever city you’re in and everyone is going to stay at six-foot intervals? That’s not how we behave as humans. So, I just think for a short period of time we’re going to be a bit more germophobic, but after that we’ll just go back to normal. And I think that the normality will come.

If there are three businesses that have been affected by this it’s travel, advertising and publishing. And I have all three of those right in my sweet spot. So, I don’t think I could have been hit any harder, and yet I’m standing here and I’m actually grateful for this opportunity. I’m grateful that we’ve had this time and I promise you the people who have stuck with me, clients, staff and advertisers, I will do whatever I can to repay that support.

Samir Husni: So, you’re looking at the pandemic as an opportunity more than a negative?

Simon Leslie: I certainly love opportunity and I love when people get scared and I love it when they start panicking because it’s not a time to panic. It’s not like a war where something is broken and the infrastructure is gone or like when the banking system broke in 2008. This is a situation where we’ve all been hit by the same wave and it’s no one’s fault, nobody caused it. We’re all going to come out of it relatively at the same time, most of us pretty much scarred by it, but nothing is fundamentally broken.

How people will behave will depend how quickly and completely this is over. I think having been locked down for 12 to 16 weeks, most people will be dying to go to a restaurant or a bar to sit and relax, just do things they haven’t been able to do. And especially get on a plane.

Samir Husni: What makes print magazines and print magazine media relevant today? Will print play a different role after the pandemic is behind us?

Simon Leslie: I’m going to let you in on a little secret, for the first time in I don’t know how long, I bought a newspaper yesterday. I wanted to read something, I wanted to have an opinion and I wanted to see what people were saying. The letters to the editors were interesting. And the paper was still thick and full of advertising and full of great content, trustworthy content. I’m sick of watching the news. I’m sick of watching the press briefings. They’re all saying what they want to hear, they have their own hidden agendas.

This is a crisis of communication. If there was ever a time when people needed to go back to trusted sources of information, this is it because our leaders are telling us something different, there’s inconsistencies in countries, and there are inconsistencies even within governments. And we’re supposed to believe a load of people who, quite frankly, haven’t ever managed this type of situation in their lives either.

Samir Husni: My typical last question; what keeps you up at night?

Simon Leslie: We had a speaker once who came on and told us that we have to think about the next day the night before, so we’re excited when we wake up. And I was so excited I couldn’t actually get to sleep, so that has always kept me up a little bit. Nothing is really worrying me right now. I’m excited about the opportunities that are going to present themselves, I really am.

If there are people out there who are in media and are frustrated with their current employees, or they’ve been taught to go and do something else, tell them to reach out and talk to us, because we’re going to grow after this, we’re going to take on more people. We have lots more inventory that we’re creating and I genuinely believe that if you want to be in an industry that’s going to bounce back, travel is definitely going to be part of it.

Samir Husni: Thank you.

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David Fry, Chief Technology Officer, Fry Communications, To Samir “Mr. Magazine™” Husni: “We’re Optimistic There Will Be A Rebound In The Magazine Marketplace This Summer.” The Mr. Magazine™ Interview…

April 16, 2020

Publishing During A Pandemic (15)

“Now more than ever, we’re relying on communication channels to stay safe, to stay sane, to do our jobs, and to hold our communities together while we have to remain distant from each other. A good percentage of our customers’ products feature content about COVID-19 right now, including both consumer periodicals and specialized trade journals. The Pennsylvania governor was right, printing is indeed life-sustaining.” … David Fry

 “We’re emphasizing regular communications with both employees and clients. The most important messages to both audiences include the specific steps we’re taking to keep everyone safe, and what we are doing to ensure we’re here for our customers for the long haul.” … David Fry

In 1934, Fry Communications, Inc. in Pennsylvania began as one of the first publishers of weekly shopping guides. A small family operation, the company focused on publishing – but not printing – that shopper for over thirty years. Henry Fry, the current Chairman of the Board, purchased the company’s first offset press in 1967. The rest they say is history.

David Fry is chief technology officer for the family-owned company. I spoke with David recently and he said that during this pandemic the company was operating fairly normally, but very cautiously. Since the governor of Pennsylvania deemed printing a “life-sustaining industry,” Fry Communications has remained open to serve their customers, with employee safety paramount .

“We’re emphasizing regular communications with both employees and clients. The most important messages to both audiences include the specific steps we’re taking to keep everyone safe, and what we are doing to ensure we’re here for our customers for the long haul.”

David feels magazines and magazine media are more relevant than ever with the uncertain times we’re all living in. The information and content on the pages of a magazine not only informs and entertains, but can also be one of those, “communication channels we have to stay safe and to stay sane.”

So, please enjoy the 15th Mr. Magazine™ interview in the series of Publishing During A Pandemic with David Fry, chief technology officer, Fry Communications.

But first the sound-bites:

On how Fry Communications is operating during the pandemic: Fry Communications is operating essentially normally, albeit with extreme caution. The governor of Pennsylvania has deemed printing a “life-sustaining industry” and we are making great efforts to serve our customers while keeping our employees safe.

On the steps being taken to ensure the safety of his employees still working onsite: We started planning for COVID-19 mitigation measures in the first week of March. We asked our customers to stop visiting the plant for press inspections the following week. Nearly all non-production staff members, such as finance, sales, HR, IT, etc., are working from home. We have been educating our team members about the necessary safety protocol for five weeks now, washing hands regularly, wiping down your workspace frequently during a shift, stay home if you’re experiencing any symptoms, etc.

On whether the pandemic has impacted any of his client’s printing schedules: We have definitely seen volume reductions, in all forms. Some periodicals have reduced page counts or print runs, and some are skipping issues all together. Some vertical and geographic markets, like travel and NYC, have been affected more than others.

On whether he has seen any shortages in paper, ink or workforce: No, we haven’t seen any shortages in materials or manpower yet and we don’t foresee any.

On if he had ever imagined something like a pandemic happening: No, we certainly never considered the problems around a pandemic putting most of the country on lockdown. Like everyone, we were initially shocked to see how quickly everything changed.

On what message he’s communicating with his clients and employees during this time: We’re emphasizing regular communications with both employees and clients. The most important messages to both audiences include the specific steps we’re taking to keep everyone safe, and what we are doing to ensure we’re here for our customers for the long haul.

On what he thinks makes magazines and magazine media relevant today: Now more than ever, we’re relying on communication channels to stay safe, to stay sane, to do our jobs, and to hold our communities together while we have to remain distant from each other.

On any additional words of wisdom: While no one knows what the next six to nine months will bring, we’re optimistic there will be a rebound in the magazine marketplace this summer.

On what keeps him up at night: Right now a lot of things keep me up at night! But let’s hope Congress does something to keep the USPS properly funded in the next two months.

And now for the lightly edited transcript of the Mr. Magazine™ interview with David Fry, chief technology officer, Fry Communications.

Samir Husni: How is Fry operating during this pandemic?

David Fry: Fry Communications is operating essentially normally, albeit with extreme caution. The governor of Pennsylvania has deemed printing a “life-sustaining industry” and we are making great efforts to serve our customers while keeping our employees safe.

Samir Husni: Since you can’t print from home, what are the steps being taken to social distance and ensure everyone is well at the workplace?

David Fry: We started planning for COVID-19 mitigation measures in the first week of March. We asked our customers to stop visiting the plant for press inspections the following week. Nearly all non-production staff members, such as finance, sales, HR, IT, etc., are working from home. We have been educating our team members about the necessary safety protocol for five weeks now, washing hands regularly, wiping down your workspace frequently during a shift, stay home if you’re experiencing any symptoms, etc.

We enforce a two-week quarantine for any employees who report symptoms either in themselves or family members. We’re staggering break periods to prevent people from clustering in small areas. Our sanitation team has greatly increased its efforts around cleaning bathrooms, break areas, doorknobs, etc. We mandate that anyone visiting the plant for pickups or deliveries must wear a face mask.

Samir Husni: Has there been any impact so far on publishing frequencies, printing, mailing, etc.? Any change in your client’s print schedules, such as  skipping issues, reducing print run, etc.?

David Fry: We have definitely seen volume reductions, in all forms. Some periodicals have reduced page counts or print runs, and some are skipping issues all together. Some vertical and geographic markets, like travel and NYC, have been affected more than others.

Samir Husni: Are you seeing any shortage in paper, ink, or workforce?

David Fry: No, we haven’t seen any shortages in materials or manpower yet and we don’t foresee any.

Samir Husni: Did you ever in your worst nightmares imagine something like this could happen?

David Fry: No, we certainly never considered the problems around a pandemic putting most of the country on lockdown. Like everyone, we were initially shocked to see how quickly everything changed. Things that seemed impossible to imagine on a Monday became commonplace by Wednesday. We quickly learned to respond to the problems dynamically, however, and the team has risen to the challenge amazingly well. It has been a great time to relearn the old adage, “Worry about what you can control and ignore the rest.”

Samir Husni: What message are you communicating with your employees and clients during this uncertain time?

David Fry: We’re emphasizing regular communications with both employees and clients. The most important messages to both audiences include the specific steps we’re taking to keep everyone safe, and what we are doing to ensure we’re here for our customers for the long haul. The responses from our customers have been overwhelmingly positive and hugely gratifying to the team working in such trying conditions.

Samir Husni: What makes magazines and magazine media relevant today?

David Fry: Now more than ever, we’re relying on communication channels to stay safe, to stay sane, to do our jobs, and to hold our communities together while we have to remain distant from each other. A good percentage of our customers’ products feature content about COVID-19 right now, including both consumer periodicals and specialized trade journals. The Pennsylvania governor was right, printing is indeed life-sustaining. One of our customers perhaps said it best: “[Our publication] has not missed a monthly issue since it was launched in June 1850. It would have been unthinkable for me to fail in my obligation to my subscribers and newsstand buyers. When this crisis passes, I would be very grateful to have the chance to thank Governor Wolf in person in Harrisburg.”

Samir Husni: Any additional words of wisdom?

David Fry: While no one knows what the next six to nine months will bring, we’re optimistic there will be a rebound in the magazine marketplace this summer. I think about the famous Sam Walton quote on the 1991 recession: “I’ve thought about it and I decided not to participate.” He knew it was a great time to invest and win market shares from his competitors. We think many other businesses will respond similarly and we’re hopeful that magazine media will benefit from that burst of economic activity.

And my typical last question; what keeps you up at night?

David Fry: Right now a lot of things keep me up at night! But let’s hope Congress does something to keep the USPS properly funded in the next two months.

Samir Husni: Thank you.

 

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Stephen Orr, Editor in Chief, Better Homes & Gardens to “Samir “Mr. Magazine™” Husni: “The Magazine Media World, Particularly In Print, And In Digital And Video Too, Has Been Needing To Dismantle Old Ways That Are Based On The Past.” The Mr. Magazine™ Interview

April 13, 2020

Publishing During A Pandemic (11)

“This crisis forces our hand to do things in new ways that’s current with media consumption habits of our next generation audience, who are used to more offhand, casual Snapchat, TikTok, DIY content.” Stephen Orr on his views on moving forward…

 “But you’re right, now, during this period, they have much more time to read or flip through a magazine. And I believe people are enjoying those slow joys more, and it’s up to the future to decide how much that will continue.” Stephen Orr on readers engaging with print during the pandemic…

Bringing people joy and giving readers the content they want even before they know they want it; according to Stephen Orr, editor in chief, Better Homes & Gardens, this is what makes for good editors and what makes a service journalism magazine relevant during these uncertain times.

I spoke with Stephen recently and we talked about publishing during this pandemic and about how the differences in producing magazines today versus just a few months ago can be challenging, the process can also be reenergizing, causing innovation and creativity to jump to the forefront.

Staying upbeat, positive and delivering the same joyful content that Better Homes & Gardens has always created is something that Stephen and his team continue to do, even in the face of a pandemic.

For it’s a given the world needs joy now more than ever and magazines always come through.

And now for the eleventh installment in the series of Publishing During A Pandemic, in the Mr. Magazine™ interview with Stephen Orr, editor in chief, Better Homes & Gardens.

But first the sound-bites:

On what he believes the role of service journalism magazines are during this pandemic: Meredith has a range of titles, and as editor in chief of Better Homes & Gardens and overseeing about 12 of our brands  we’re in the business of inspiring people, lifting them up and educating them in a very positive manner. We’re not all covering hard-hitting, investigative stories that are about troubling things. Some brands do amazing investigative journalism about subjects. PEOPLE, for instance, comes to mind. But for the most part, magazines like BH&G  are service journalism, and we are in the business of trying to make people happy.

On his message for his audience when they read his editorial in the May issue of BH&G: When I thought of my neighbors as I wrote that editorial, and I was thinking about them obviously as I walked by, it touched my heart because I can imagine all of those families; all of those single people; all of those couples; all of those elderly people, doing the things that made them happy. We’re quarantined here in New York and every day I’m doing things that make me happy. We all have our own repertoire of activities that we do to make us happy, hopefully. That’s one way to combat certain aspects of feeling down.

On what makes BH&G more wanted during a pandemic: I love cooking. For me, I can rest on cooking very easily, and I don’t use many recipes. In my ordinary pre-Covid life, I didn’t use recipes, unless I was baking. Now I find that I’m looking for recipes more because I’m tired of my way of doing it. I’m cooking three meals a day, and I’m looking for new ideas. That’s what we’re bringing people… the newness and the novelty. The surprises of things that you didn’t think of yourself.

On how BH&G is operating during the pandemic: The Better Homes & Gardens team has been  awesome, and all the editors that I work with and their teams have been amazing too, especially about realizing that it’s a new day, at least for now. We don’t know about forever. But something positive that forces our hand is that we’ve been needing to work in new ways for a long time. The magazine media world, particularly in print, and in digital and video too, has been needing to dismantle old ways that are based on the past. Perhaps, you might say, the glory days of the New York magazine scene. And the efforts, money and budgets that went into that. This crisis forces our hand to do things in new ways that’s current with media consumption habits of our next generation audience, who are used to more offhand, casual Snapchat, TikTok, DIY content.

On whether he thinks after this pandemic we’ll see a time when readers are hungrier for a print magazine:  I’m a big fan of multiplatform content, the multiplatform brand, and how that works across each  channel, but you’re exactly right. Humans are social creatures; we’re that way, we’ve had good success as a species because of that, and even though we drive each other nuts, we work together. To borrow a Joni Mitchell line: “Don’t it always seem to go. That you don’t know what you’ve got ’til it’s gone.”. And that’s what this crisis is doing. It’s making everyone reevaluate priorities; it’s making people reevaluate their previous lives when it comes to what they put their efforts into. And it’s making people reconnect.

On his overall message to his BH&G readers during these uncertain times: Be optimistic, because we have to be optimistic. Even though right now it’s extremely  challenging, especially in New York City; it gets more challenging by the minute and the news is frightening. We all have to find ways to be happy and some days it takes more effort than not, but I’m very happy I’m in the business of bringing people joy.

On anything he’d like to add: One thing I have not done but is on my to-do list for the next couple of days is, we have an online archive and I’m going to look at how Better Homes & Gardens, which is nearly 100 years old, handled times of extended crisis in the past. I’m going to look at what we did after Pearl Harbor; how we handled the wars; how we handled 9/11 and Hurricane Sandy, and all sorts of things that predate me here. And I believe that will be inspiring. We’ve done this before in various versions, so I think media will do it again.

 On what keeps him up at night: What is worrisome to me is the future of creating content and visual content, meaning photography. Photo shoots right now are incredibly hard because of the physical proximity of unrelated people. That’s  what we’re working on right now, and  even with that, we have viable solutions coming up where people are shooting at home; people are working with teams, it might be a husband and wife team, where she’s a stylist and he’s a photographer or vice versa.

And now the lightly edited transcript of the Mr. Magazine™ interview with Stephen Orr, editor in chief, Better Homes and Gardens.

Samir Husni: I read your editorial in the May issue of Better Homes & Gardens, which included a lot of hopeful and encouraging words to your audience, so during this pandemic, what’s the role of a service journalism magazine? How are you shedding some light for your readers on this tragic topic?

Stephen Orr: Meredith has a range of titles, and as editor in chief of Better Homes & Gardens and overseeing about 12 of our brands  we’re in the business of inspiring people, lifting them up and educating them in a very positive manner. We’re not all covering hard-hitting, investigative stories that are about troubling things. Some brands do amazing investigative journalism about subjects. PEOPLE, for instance, comes to mind. But for the most part, magazines like BH&G  are service journalism, and we are in the business of trying to make people happy.

We’ve always done that and now with all the uncertainty and anxiety that just floats through the air so thickly, it’s even more important than ever to inspire people and make them happy.

Samir Husni: What is the message you have for your audience when they read your editorial in the May issue or pick up any one of your magazines? What are you trying to tell them?

Stephen Orr: When I thought of my neighbors as I wrote that editorial, and I was thinking about them obviously as I walked by, it touched my heart because I can imagine all of those families; all of those single people; all of those couples; all of those elderly people, doing the things that made them happy. We’re quarantined here in New York and every day I’m doing things that make me happy. We all have our own repertoire of activities that we do to make us happy, hopefully. That’s one way to combat certain aspects of feeling down.

On the other hand, you run out of those activities and projects, and that’s why media in all its forms, and particularly magazines, are providing inspiration for something new. Magazines serve the function of giving people fresh content and keeping them happy, because surprise and delight is the goal of all of our magazine brands at Meredith.

Samir Husni: As you’re trying to surprise and delight your audience, it’s been said that nobody needs a magazine, you have to make people want it. What makes Better Homes & Gardens more wanted during this pandemic?

Stephen Orr: I love cooking. For me, I can rest on cooking very easily, and I don’t use many recipes. In my ordinary pre-Covid life, I didn’t use recipes, unless I was baking. Now I find that I’m looking for recipes more because I’m tired of my way of doing it. I’m cooking three meals a day, and I’m looking for new ideas. That’s what we’re bringing people… the newness and the novelty. The surprises of things that you didn’t think of yourself.

When I can pop into a search bar on Google and look for what I need, I’ll get it, but I’ve said it before, the best editors give their readers  what they want before they know they want it. And being slightly ahead is helpful. It’s hard right now to give people what they want in advance because the future is uncertain, so that is a challenge for content creators like myself. We want to hit in the right spot, and as I wrote in my ed-letter, we’re planning content a year out and we don’t know what that future looks like. So, that’s a big challenge for all  of us right now. And that’s why digital and video are very important. We can be immediate on those platforms.

Samir Husni: How are you operating everything during this pandemic?

Stephen Orr: The Better Homes & Gardens team has been  awesome, and all the editors that I work with and their teams have been amazing too, especially about realizing that it’s a new day, at least for now. We don’t know about forever. But something positive that forces our hand is that we’ve been needing to work in new ways for a long time. The magazine media world, particularly in print, and in digital and video too, has been needing to dismantle old ways that are based on the past. Perhaps, you might say, the glory days of the New York magazine scene. And the efforts, money and budgets that went into that. This crisis forces our hand to do things in new ways that’s current with media consumption habits of our next generation audience, who are used to more offhand, casual Snapchat, TikTok, DIY content.

Our editors, producers, and everyone working remotely, are making their own videos. I’m going to be making one that announces the launch of  BH&G’s “America’s Best Front Yard” contest.. You just have to jump in and do it yourself. And it makes a product look different. Just watching newscasters from home these days, it’s interesting and not that strange to look at. In the old days we would have thought  that was crazy, but now we’re used to it because we’re all doing Zoom meetings regularly.

Our expectations have changed and needed to change, and it will give content creation a much-needed rattle to start working in those new ways we’ve talked about.

Samir Husni: One thing that has surprised me during this quarantine/social distancing directive is I texted my 127 students and 120 of them answered me back and said what they miss the most during this pandemic is the personal interaction between classmates, walking on campus, being physically present. And this is the generation that most would think would treasure today’s “isolated connectivity.” But because it’s no longer a choice, they seem to miss the old ways. Do you think that we’ll see a day where people are truly hungrier for the printed magazine? Or will it be all digital from now on?

Stephen Orr: I’m a big fan of multiplatform content, the multiplatform brand, and how that works across each  channel, but you’re exactly right. Humans are social creatures; we’re that way, we’ve had good success as a species because of that, and even though we drive each other nuts, we work together. To borrow a Joni Mitchell line: “Don’t it always seem to go. That you don’t know what you’ve got ’til it’s gone.”. And that’s what this crisis is doing. It’s making everyone reevaluate priorities; it’s making people reevaluate their previous lives when it comes to what they put their efforts into. And it’s making people reconnect.

It also exposes a lot of social problems, a lot of inequities. It exposes problems people have in their home lives, for better or for worse. This is  a transformational event for our global society. And media plays a big part in that , from the hard-hitting investigative journalism of the highest order to the everyday joy, inspiration  and lifestyle service that our Meredith magazines bring every month to readers  and the content they access  on all the platforms we offer. They can have it; however and whenever they want.

But you’re right, now, during this period, they have much more time to read or flip through a magazine. And I believe people are enjoying those slow joys more, and it’s up to the future to decide how much that will continue.

Samir Husni: What’s your message to the millions of readers that Better Homes & Gardens has, both in print and digital? If you had one thing to tell them, what would that message be?

Stephen Orr: Be optimistic, because we have to be optimistic. Even though right now it’s extremely  challenging, especially in New York City; it gets more challenging by the minute and the news is frightening. We all have to find ways to be happy and some days it takes more effort than not, but I’m very happy I’m in the business of bringing people joy.

I recognize that even in my own neighborhood there are people who have lost their jobs, who will lose their jobs; there are people who are struggling with their housing situation; there are beloved restaurants closed. I urge people to look for ways to help. If I complained about anything, my parents would take my head and literally point it toward someone who needed help. That’s how I was raised.

One way that Meredith  is trying to help is by bringing everyday joy to people and now all of us are trying to get behind causes that are beginning to emerge during this crisis and  mobilize our audiences to help others. That’s one of the socially human things that we do so well; we want to help. And that’s what I think is important: optimism and our natural tendency to help.

Samir Husni: Is there anything you’d like to add?

Stephen Orr: One thing I have not done but is on my to-do list for the next couple of days is, we have an online archive and I’m going to look at how Better Homes & Gardens, which is nearly 100 years old, handled times of extended crisis in the past. I’m going to look at what we did after Pearl Harbor; how we handled the wars; how we handled 9/11 and Hurricane Sandy, and all sorts of things that predate me here. And I believe that will be inspiring. We’ve done this before in various versions, so I think media will do it again.

Samir Husni: My typical last question; what keeps you up at night?

Stephen Orr: I have been so impressed with the nimbleness of our teams. Our teams in Des Moines, Iowa, where I’m normally based, but I’m now here in my previous home in New York under quarantine until who knows, and I deeply value the teams in Des Moines, the teams in New York City, the teams in Vermont, the teams in Birmingham, Ala. Everybody is figuring it out on their own, they’re not waiting for someone to tell them what to do. They’re figuring out the best solutions for their brands and jumping in and solving that. So, that’s been great.

We are producing our magazine seamlessly at Better Homes & Gardens, because we have talented, resourceful and tenacious editors in production and the art department, and everybody is just moving pages every day. I closed the magazine on my cell phone. I did it all with PDF’s and that worked great.

What is worrisome to me is the future of creating content and visual content, meaning photography. Photo shoots right now are incredibly hard because of the physical proximity of unrelated people. That’s  what we’re working on right now, and  even with that, we have viable solutions coming up where people are shooting at home; people are working with teams, it might be a husband and wife team, where she’s a stylist and he’s a photographer or vice versa.

That’s what’s keeping me up at night  a little bit, though I know that we’re going to solve that problem. We just need to be flexible; we need to compromise; and we need to keep the quality up, and we have to solve that problem first and foremost in the coming months. Getting the new imagery together for all platforms: video, digital and print. I know we’ll do it. It’s inspiring to see people solve that problem.

Samir Husni: Thank you.

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Bonnie Kintzer, President & CEO, Trusted Media Brands To Samir “Mr. Magazine™” Husni: “Our Magazines Are Very Relevant Today… And We Are Not Rethinking Our Business…” The Mr. Magazine™ Interview…

April 6, 2020

Publishing During A Pandemic (6)

“In times like this people want the familiar and they want the comfort. Sitting back and reading a magazine about gardening or cooking gives you a really good feeling. Everyone is inundated with the news and a lot of worry and I think magazines are a really great way to relax and remember what’s important to you. I think they’re very relevant.” Bonnie Kintzer…

“There’s nothing here that says that our business model needs to change. In some ways, quite the opposite, you could say that out business model is strongest during times like this where we have the direct relationship with the consumer. And the consumer wants to get these products in print and also digitally. As I said, the digital traffic is exceptional. These have been the strongest days, outside of Thanksgiving and Christmas, for Taste of Home, for instance. People want to know how to bake bread or tortillas, and what to feed their kids. For Family Handyman, they’ve been breaking records, in terms of DIY projects  and landscaping. People need to keep busy. I think we’re on the right track with content and that’s what we do well.” Bonnie Kintzer…

This sixth installment of the Mr. Magazine™ series: Publishing During A Pandemic features Bonnie Kintzer, president and CEO, Trusted Media Brands. Bonnie is a person who feels the tragedy going on in the world deeply, while trying to retain her sense of optimism that is an integral part of who she is and how she does her job.

Bonnie said that while there are challenges for all media companies during these uncertain and devastating times, Trusted Media Brands will remain the consumer-driven company they’ve always been and sees no reason to do anything differently when this pandemic is behind all of us: “We are not rethinking our magazine business. We think that our consumers very much enjoy getting their product in print and our digital business will continue to expand.”

The faith she has in her teams and in the content of Trusted Media Brands is inspiring. And the message of support she sends her employees is stalwart.

I hope that you enjoy this next installment of Publishing During A Pandemic with Bonnie Kintzer, president and CEO, Trusted Media Brands.

But first the sound-bites:

On how Trusted Media Brands is operating during this pandemic: We’re operating 100 percent from home, everyone is working from their home environment. I was just looking at some numbers; in the last two weeks we’ve printed six magazines and 13 books. Our digital content is doing really well, our traffic is up. We’ve actually been hitting records because of our food content and our DIY content. Reader’s Digest has broken records too, so I think from an operational perspective, we haven’t missed a beat. It’s really an incredible tribute to our team.

On why it seems that every article written or every topic talked about by media critics, when it comes to magazines and magazine media, paints a picture of doom and gloom: Well, it’s certainly not our case. Our circulation efforts are up – we’re primarily a DTC (Direct-to-Consumer), so our magazines response rates are up, which is obviously great. Our DTC books are on track; our subscription box orders are up, so I think a lot of the doom and gloom is obviously advertising-related. We have been hit unproblematically, but in total for us, most of our revenue comes from the consumer and that consumer revenue is holding strong thankfully.

On whether the work-from-home directive was an easy one for them: We did a lot of planning, with half of our business being in Wisconsin and Minnesota. They were about two weeks or a little bit less, just a little behind, the New York and Northeast shutdown. We ended up having planning time, which really helped obviously, because most of our, except for Reader’s Digest, all of our products are really created in the middle of the country.

On whether she feels that after the pandemic is behind all of us, she may rethink the way the business is run: We are not rethinking our magazine business. We think that our consumers very much enjoy getting their product in print. Our digital business will continue to expand. We launched a health website, we did a quiet soft launch a few months ago, and it’s doing quite nicely during this pandemic. So, we’ll be looking at more vertical launches, which we had already said was our intention. It’s been great to see the subscription box business doing well during this time. Maybe that will expedite additional launches in the box space.

On whether she ever envisioned something as catastrophic as the pandemic happening: I was actually on vacation in Hawaii with my kids on a very remote island and I got back on March 11. That first 48 hours was like being shell-shocked, because even though I had been reading while I was away, it’s obviously not the same as coming back to the Metro New York area in real life. In the end you have to rely on your team and have a lot of communication. And we had that. We did two Town Halls this week. We had 200 employees on each of the Town Halls, all over the world. We have people in Europe and our Canadian employees, and I think that was very important and we’ll do another one of those in a few weeks.

On her message to the advertisers during this pandemic: With advertisers we are communicating that we are here for them and as they’re revisiting their marketing messages and their plans. And for us it’s business as usual, in terms of our content creation. I’m really partnering with them on what comes next, because I think obviously advertisers are trying to figure out what’s the best message that they need to have and where do they want that message to be.

On what makes magazines and magazine media relevant today: In times like this people want the familiar and they want the comfort. Sitting back and reading a magazine about gardening or cooking gives you a really good feeling. Everyone is inundated with the news and a lot of worry and I think magazines are a really great way to relax and remember what’s important to you. Magazines are very relevant today.

On any words of wisdom: I think it is good to be optimistic during these times. I always say keep your feet on the ground, but be optimistic. And be honest about what’s happening. You cannot solve a problem that you haven’t accurately identified. So, if there’s a challenge, name it and deal with it. People are incredibly resilient and I see that with our employees, just an amazing amount of resilience. And that inspires me.

On what keeps her up at night: What doesn’t, who’s sleeping well? I worry about my employees’ health; I worry about a vendor having to temporarily shut down a facility. I think all of our vendors have backup plans and we’ve certainly reviewed them all. And I worry about how many people are going to be sick and die. In the New York area, it’s happening now. I think there’s a lot to worry about, but there’s also a lot to look forward to.

And now the lightly edited Mr. Magazine™ interview with Bonnie Kintzer, president and CEO, Trusted Media Brands.

Samir Husni: How is Trusted Media Brands operating during this pandemic?

Bonnie Kintzer: We’re operating 100 percent from home, everyone is working from their home environment. I was just looking at some numbers; in the last two weeks we’ve printed six magazines and 13 books. Our digital content is doing really well, our traffic is up. We’ve actually been hitting records because of our food content and our DIY content. Reader’s Digest has broken records too, so I think from an operational perspective, we haven’t missed a beat. It’s really an incredible tribute to our team.

Samir Husni: Why do you think that almost every article we pick up, everything from the so-called media critics, paints such a picture of doom and gloom for the industry?

Bonnie Kintzer: Well, it’s certainly not our case. Our circulation efforts are up – we’re primarily a DTC (Direct-to-Consumer), so our magazines response rates are up, which is obviously great. Our DTC books are on track; our subscription box orders are up, so I think a lot of the doom and gloom is obviously advertising-related. We have been hit unproblematically, but in total for us, most of our revenue comes from the consumer and that consumer revenue is holding strong thankfully.

Samir Husni: When you hear things like, avoid paper, the Coronavirus can stay on paper; do you think fears like that will have a lasting impact on the industry? What’s Plan B for you should you need it?

Bonnie Kintzer: For businesses like ours that are consumer-driven and not ad-driven, it won’t change the health of our magazine business at all. For companies that are advertising-driven, it’s obviously a different set of economics, but I’ll let them comment on that. But I’m not seeing that at all for us.

Samir Husni: As you made the move from office to home, was it an easy one and seamless? Or have there been challenges?

Bonnie Kintzer: We did a lot of planning, with half of our business being in Wisconsin and Minnesota. They were about two weeks or a little bit less, just a little behind, the New York and Northeast shutdown. We ended up having planning time, which really helped obviously, because most of our, except for Reader’s Digest, all of our products are really created in the middle of the country.

For the New York team, I would say, Bruce Kelley is our chief content officer at Reader’s Digest and he did an amazing job of getting everyone on his team together. He put together a planning calendar of how they were going to make this work. I’m sure it wasn’t without its challenges, but I will say that we haven’t missed any dates at all when it comes to our schedule.

And thankfully, with technology, it makes an enormous difference. And our vendors have all been deemed essential, so that also makes a big difference. I can’t say enough good things about all of our vendors, whether it’s LSC or CDS, they’ve been in constant contact with us. They have done an incredible job making sure that it is business as usual from a consumer perspective.

Samir Husni: If we look at history, especially with Reader’s Digest, DeWitt Wallace started the magazine right after World War I from his hospital bed in Paris in 1920. Once this pandemic is behind us, what do you think the future holds for magazines and magazine media? Are you rethinking the business in any way at all? Or will it be business as usual?

Bonnie Kintzer: We are not rethinking our magazine business. We think that our consumers very much enjoy getting their product in print and our digital business will continue to expand. We launched a health website, we did a quiet soft launch a few months ago, and it’s doing quite nicely during this pandemic. So, we’ll be looking at more vertical launches, which we had already said was our intention. It’s been great to see the subscription box business doing well during this time. Maybe that will expedite additional launches in the box space.

There’s nothing here that says that our business model needs to change. In some ways, quite the opposite, you could say that out business model is strongest during times like this where we have the direct relationship with the consumer. And the consumer wants to get these products in print and also digitally. As I said, the digital traffic is exceptional. These have been the strongest days, outside of Thanksgiving and Christmas, for Taste of Home, for instance. People want to know how to bake bread or tortillas, and what to feed their kids. For Family Handyman, they’ve been breaking records, in terms of DIY projects  and landscaping. People need to keep busy. I think we’re on the right track with content and that’s what we do well.

Samir Husni: Did you ever envision the situation we’re living with today, even in your worst nightmares? And do you think you can prepare for something like this?

Bonnie Kintzer: I was actually on vacation in Hawaii with my kids on a very remote island and I got back on March 11. That first 48 hours was like being shell-shocked, because even though I had been reading while I was away, it’s obviously not the same as coming back to the Metro New York area in real life.

In the end you have to rely on your team and have a lot of communication. And we had that. We did two Town Halls this week. We had 200 employees on each of the Town Halls, all over the world. We have people in Europe and our Canadian employees, and I think that was very important and we’ll do another one of those in a few weeks. I’m sending letters out every week, my head of HR is sending out notes. So, I think we just have to really connect with as many people as possible, because nothing could prepare anybody for this.

Samir Husni: What’s the message you’re communicating with your staff, and your advertisers?

Bonnie Kintzer: With advertisers we are communicating that we are here for them and as they’re revisiting their marketing messages and their plans. And for us it’s business as usual, in terms of our content creation. I’m really partnering with them on what comes next, because I think obviously advertisers are trying to figure out what’s the best message that they need to have and where do they want that message to be.

To the company, I’ve been communicating about what’s happening with business and also just sharing information about things, whether it’s working from home or some of the challenges, both personally and professionally. And to my leaders, we are meeting every week on video and making sure that all my leaders are in touch with all of their people. And that everyone gets contacted, that we make sure that all of our people are safe and healthy, and that we identify if there’s a need we can help somebody with. I do think that our employees feel connected, which is very important.

Samir Husni: What makes magazines and magazine media relevant today?

Bonnie Kintzer: In times like this people want the familiar and they want the comfort. Sitting back and reading a magazine about gardening or cooking gives you a really good feeling. Everyone is inundated with the news and a lot of worry and I think magazines are a really great way to relax and remember what’s important to you. Magazines are very relevant today.

Samir Husni: Any final words of wisdom?

Bonnie Kintzer: I think it is good to be optimistic during these times. I always say keep your feet on the ground, but be optimistic. And be honest about what’s happening. You cannot solve a problem that you haven’t accurately identified. So, if there’s a challenge, name it and deal with it. People are incredibly resilient and I see that with our employees, just an amazing amount of resilience. And that inspires me.

Samir Husni: My typical last question; what keeps you up at night?

Bonnie Kintzer:  What doesn’t, who’s sleeping well? I worry about my employees’ health; I worry about a vendor having to temporarily shut down a facility. I think all of our vendors have backup plans and we’ve certainly reviewed them all. And I worry about how many people are going to be sick and die. In the New York area, it’s happening now. I think there’s a lot to worry about, but there’s also a lot to look forward to.

 Samir Husni: Thank you.  

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Nothing New Under The Sun… Words of Wisdom and Words of Warning From A Century Ago

March 26, 2020

From The Vault…

A Mr. Magazine™ Musing…

“If you do not put good men into office bad men will put themselves in.” Calvin Coolidge, April 24, 1920

When it comes to journalism and the media, the platforms may change, but the message is still the same.  Today is just like yesterday and tomorrow is going to be like today.  There is really nothing new under the sun. A new twist from here, another from there, but at the end of the day, it is all the same.

Take a look at the April 24, 1920 (yes, you read that right), Leslie’s Illustrated Weekly Newspaper, The Oldest Illustrated Weekly Newspaper In The United States then, and my aforementioned statement will be as clear as crystal.

The cover shows a grim-fisted Uncle Sam with an open and empty U.S. Treasury safe box. The headline touts The Red Success in Russia and on the editorial page under the tag line: “STAND BY THE FLAG: IN GOD WE TRUST” has a guest note from Stephen C. Mason, then president of Association of Manufacturers.  Under the heading  “We Need the Open Shop,” he writes:

“The only truly American standard is the open shop, with equal opportunity for all. I believe every good citizen will agree with us that the time has arrived when organized labor in the United States had better take stock of its policies and practices from a thoroughly American standpoint. The American people are no longer going to accept lip service from those organizations which are leading the nation to the brink of the most serious economic and social crisis in our history. Oft-repeated declarations of Americanism and frequent disclaimers of Bolshevistic beliefs are not sufficient to conceal their constant efforts to stimulate unsound and dangerous industrial theories.”

I asked professor Joe Atkins, my colleague at The University of Mississippi’s School of Journalism and New Media, and our resident expert on labor unions and all things labor, to comment on Mr. Mason’s editorial.

His response: “Sounds like classic “Red Scare” verbiage from that era, a time when J. Edgar Hoover and the predecessor to the modern FBI were raiding unions and shutting down foreign language newspapers (the so-called “Palmer Raids”), all in the name of “democracy” when in reality it was a kind of American brand of fascism. All a “closed shop” means is a worker at a unionized factory shouldn’t enjoy the hard-won benefits that the union fought and struggled for without being a member of that union. All an “open shop” is, is a sweet-sounding effort to destroy the union.”

Another article entitled All Progress The Result of Economy (with great advice from a man who ended up being president himself, Massachusetts Governor Calvin Coolidge) and a subtitle: Some plain truth from Calvin Coolidge, “The Silent Man on Beacon Hill.”

By Fred John Splitstone

But the most amazing part of that interview was this section:

“The Men We Need in Office

“Here I thought of a remark made that morning by one of the Governor’s friends, who said: “The ruler of Italy is credited with saying that being a king is a business like any other, and that it is the duty of one who follows it to make good on the job. That is the conception that Calvin Coolidge has of office-holding, and he has devoted the past twenty-two years of his life to fitting himself to make good in whatever capacity the people may call him.”

I asked the Governor how we were going to get the kind of men he specified into public office.

“By each citizen realizing and doing his duty at the polls. If you do not put good men into office bad men will put themselves in. If you put good men into the elective offices they will see that the subordinate administrative places are properly filled. What we require, both in State and National affairs, is a class of officers who realize that the duty the government now owes to the people is to reduce their burdens by paying off the obligations that came from the war, rather than imposing additional burdens for the support of new projects. Government expenses must be reduced from a war to a peace basis.”

True words of wisdom, yesterday, today and tomorrow…

And as Robert Heinlein once wrote…
“A generation which ignores history has no past and no future.”

Peace in our times and stay well, stay safe and stay inside….

 

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Smithsonian Media Group’s Chief Revenue Officer, Amy P. Wilkins, to Samir “Mr. Magazine™” Husni On The Future Of Magazine Media: “Focus On What You Do Best And Then Give It To The Audience In Every Format You Can Think Of.” The Mr. Magazine Interview…

March 20, 2020

“I think that in this day and age, something that can just completely delight, entertain and engage you is what makes a huge difference. And we see that in all of our communications from our readers.” … Amy P. Wilkins

Even in the midst of gloom and doom, Smithsonian Magazine shines with its 50th anniversary issue which focuses on and celebrates the future of our planet. While Americans, along with much of the world, learns to work from home and to self-distance themselves from others to stop the spread of the Coronavirus, Smithsonian offers a look back at half a century of covering the planet, and also offers some reasons for optimism, even in today’s climate of uncertainty.

When Smithsonian magazine debuted in 1970 in the midst of cultural havoc surrounding the first Earth Day—including concerns such as oil spills, the looming energy crisis, the rise in pollution and the decline of wildlife— the magazine promised to examine the circumstances and ideals that shape humanity. In the five decades since, the magazine has continued to be optimistic in its exploration of the challenges and discoveries of life on Earth in a nonpartisan manner.

Earlier this week I talked with Chief Revenue Officer Amy P. Wilkins about this 50th anniversary issue and the state of the magazine media world today. Amy was the epitome of optimism as she firmly believes the world will return to normal and be better because of what we as a global community have endured together. Hope for our planet’s future abounds and the Smithsonian and its flagship print publication celebrates that profound optimism.

So, please enjoy this Mr. Magazine™ interview with Amy P. Wilkins, chief revenue office, Smithsonian Media Group as we all connect through the power of magazines.

But first the sound-bites:

On why she thinks the Smithsonian magazine and brand has not only survived, but has thrived for 50 years: It’s a combination of things. The first thing is, there’s something about the Smithsonian itself that inspires people. So, it’s mission-driven. And then what happens is somebody receives the magazine and they become a national member of the Smithsonian. And the magazine is the core member benefit. And the minute they get it, they’re like wow! Every issue of Smithsonian is a surprise. They have no idea what’s going to be inside.

On being in an age where there is a divided media landscape, among other things, and how she thinks the Smithsonian has managed to deal with some very important and sometimes controversial subjects, yet stay away from any particular political party: I love that you said we’ve stayed away; I feel that the truth is it’s very hard to stay away completely because almost any topic can become politicized in an environment like this. I would say that our editors work very, very hard to deliver truthful, balanced reporting and journalism. It’s less about reporting, because we don’t “report” news, we tackle topics and subjects and we deliver them in a way that is meant to explain or delve deeper into a topic and really cover it in the most balanced way we can. And it’s a mandate really for us, because when you think about it, the Smithsonian is a nonprofit and we feed the central trust, that is our responsibility. So, we have to be nonpartisan, because we are basically everyone’s magazine. The Smithsonian belongs to everyone.

On how she thinks the media landscape has changed since the ink on paper magazine began 50 years ago: It has definitely changed a lot. There are some fundamentals that still oddly work for the moment, in terms of how we reach new subscribers and new members. And that is, direct mail still works for us. And overall, the industry becomes less efficient and we’ve had to create teams who can handle both print and digital, whether they be on the ad sales side or what is happening now with our editorial team newly uniting to create our future. So, we are definitely having to look at how we will invest digitally and where those investments will be best-placed, where we will reap the most benefits. And that’s where a lot of our energy and effort is going right at this moment.

On how she plans to sustain the magazine for the next 50 years as the chief revenue officer: Some of what we’re looking at right now is how we can actually expand the way we look at membership. Membership is an important part of who we are and why people actually come to us. It’s not why they always stay, but it’s definitely why they initially will join. But there are a lot of memberships throughout the Institution and we’re working very closely with some of those other important memberships, which are more about philanthropy, to figure out if there are other member benefits that we can be offering that would dramatically impact what people are willing to give.

On whether she can envision a day without the ink on paper magazine: I think that’s possible, at some point in time. I don’t see that right now because the commitment and connection that this existing membership base has is  really strong. And we are going to have to bring new people into the fold. What we find is that because we are really all about curiosity and that love of learning, it’s clear and it’s true that there are lifelong learners at every stage of life, but it’s also true that there’s a moment in time when you get to actually learn just because you love learning. And that has often been the audience that is attracted to Smithsonian, which tends to be older. Because at that point you’re not necessarily learning because you’re trying to learn about a specific career or you’re trying to forward something in your business; you’re learning because you want to learn. And that’s something that we’re grappling with. How can we attract a younger audience?

On whether she uses a different side of her brain when she works for a non-profit versus a for-profit entity: People have said that when you think of Smithsonian, it’s almost like you have to think of a massive university; it’s a little like that at times. (Laughs) For me, the most important thing, the only part of my brain that I get to use here that maybe I didn’t get to use anywhere else is – I love what we stand for, this mission is inspiring to me, increasing and diffusing knowledge, that’s what the Smithsonian exists to do. So, I’m inspired by the mission.

On how she thinks the pandemic will affect the Smithsonian and the magazine going forward: It’s going to be impacted. We’re seeing a significant impact in the upcoming months and that’s across both our print and digital. We are highly reliant on the travel category and that’s a category that’s obviously hurting significantly in this moment. But we’re also noticing the other sectors are pulling back. I think they’ll return and I’m already hearing that; we have a travel business that’s already planning for what’s coming. I’m fortunate that we have our own business in travel and they can keep me informed about what’s happening at the lowest part of the funnel in travel, so that we are in a position to respond when things are ready to go.

On living and working in these uncertain times, and the message she sends to her team and those in the industry: I am on phone calls with my team every day and it’s saying that this too shall pass, and we may feel some pain from it. We’re fortunate that we went into our fiscal year that started in October way ahead of the game, so I’m not concerned at all. We were really strong, both on our consumer marketing side, to the point where we were reinvesting in direct mail and still are, and we were way ahead on our digital ad sales. And our print ad sales were really strong as well. I know we may miss our budget this year due to what’s happened, but it’s not going to be anywhere near what it could have been if we weren’t so far ahead.

On how her role has changed, going from publisher previously to chief revenue officer today: When I was the publisher I was responsible for ad sales only. In the role of CRO, consumer marketing is also my responsibility, so all of the revenue that gets generated flows through me. So, that’s a different role and that’s how it changed. I didn’t have that responsibility when I was the publisher previously.

On whether her present-day role is easier or harder: (Laughs) It’s more exciting. It’s a huge challenge, but I love it. I learn something every day and I have to be on my toes at all times and that I love.

On anything she’d like to add: Only that people should really pick up this issue. They can pick it up or get it on all of our platforms. They can visit our site and get access to it. It’s chocked full of hope for the future of our planet.

On what someone would find her doing if they showed up unexpectedly one evening at her home: Most likely I would be re-watching Schitt’s Creek and laughing my butt off. (Laughs)

On the biggest misconception she thinks people have about her: I’m not sure I can answer that. Oh wow…I just don’t know. (Laughs) Maybe that I’m too serious. They might actually think that.

On the future of magazine media in one sentence: I would say focus on what you do best, and give it to them in every format that you can think of.

On what keeps her up at night: Right now it’s how to support my team remotely.

And now the lightly edited Mr. Magazine™ interview with Amy. P. WIlkins, chief revenue officer, Smithsonian Media Group.

Samir Husni: Why do you think the Smithsonian has survived for 50 years as an ink on paper magazine and now has expanded to all of these other platforms? What are the secret ingredients that have seen the brand not only survive but thrive with 1.6 million subscribers?

Amy P. Wilkins: It’s a combination of things. The first thing is, there’s something about the Smithsonian itself that inspires people. So, it’s mission-driven. And then what happens is somebody receives the magazine and they become a national member of the Smithsonian. And the magazine is the core member benefit. And the minute they get it, they’re like wow! Every issue of Smithsonian is a surprise. They have no idea what’s going to be inside.

And it’s going to be this range of topics that really just delights them; it’s science, history, nature, the arts, and it’s always this idea of “it’s what you don’t know that you don’t know.” They don’t even know that this is something that they’re interested in. It would be difficult to Google this topic because you didn’t even know it existed or you didn’t know it existed in this way.

So, that’s what the Smithsonian is capable of doing. And I think that in this day and age, something that can just completely delight, entertain and engage you is what makes a huge difference. And we see that in all of our communications from our readers. When they send us mail, and they send us a lot, the number one thing that they like to do, they like to correct us, every once and awhile there might be a typo. (Laughs) We have had that happen, which is hilarious. But on top of that they tell us that we are a respite from a weary world. We’re there to entertain and engage, and really challenge them intellectually. They love that we speak up to them. If we’re speaking at their level; we’re not dumbing things down, we’re delivering it in a really intelligent way. And they like that too.

Samir Husni: You deal with a lot of controversial subjects, yet at the same time you deliver the information in a nonpartisan way. You’ve managed to stay that trusted media brand. In this age of the divided media landscape, among other things, how has the Smithsonian managed to deal with those very important and sometimes controversial subjects, yet stay away from any particular political party?

Amy P. Wilkins: I love that you said we’ve stayed away; I feel that the truth is it’s very hard to stay away completely because almost any topic can become politicized in an environment like this. I would say that our editors work very, very hard to deliver truthful, balanced reporting and journalism. It’s less about reporting, because we don’t “report” news, we tackle topics and subjects and we deliver them in a way that is meant to explain or delve deeper into a topic and really cover it in the most balanced way we can. And it’s a mandate really for us, because when you think about it, the Smithsonian is a nonprofit and we feed the central trust, that is our responsibility. So, we have to be nonpartisan, because we are basically everyone’s magazine. The Smithsonian belongs to everyone.

Samir Husni: In April, you’ll be celebrating the 50th anniversary of the ink on paper magazine. And you’ll be looking at the future of our planet. What about the future of the magazine and the future of ink on paper? How has your media landscape changed since 1970?

Amy P. Wilkins: It has definitely changed a lot. There are some fundamentals that still oddly work for the moment, in terms of how we reach new subscribers and new members. And that is, direct mail still works for us. And overall, the industry becomes less efficient and we’ve had to create teams who can handle both print and digital, whether they be on the ad sales side or what is happening now with our editorial team newly uniting to create our future. So, we are definitely having to look at how we will invest digitally and where those investments will be best-placed, where we will reap the most benefits. And that’s where a lot of our energy and effort is going right at this moment.

Samir Husni: As the chief revenue officer for the Smithsonian, I know you’re not for profit, but to sustain the ink on paper magazine and all of its expansions, what are your plans for sustainment?

Amy P. Wilkins: Some of what we’re looking at right now is how we can actually expand the way we look at membership. Membership is an important part of who we are and why people actually come to us. It’s not why they always stay, but it’s definitely why they initially will join. But there are a lot of memberships throughout the Institution and we’re working very closely with some of those other important memberships, which are more about philanthropy, to figure out if there are other member benefits that we can be offering that would dramatically impact what people are willing to give.

And it’s going to take something. It’s going to take some creativity on our part to figure out what kind of member benefits are going to make a real difference, given the fact that our audience – our members live everywhere. They’re not in the DC/Metro area where a number of our most logical member benefits would exist, our physical member benefits. So, that’s one area that we’re looking at very closely. We’re in the middle of a very big project on that as we speak. We see membership as a big part of that.

Samir Husni: Do you believe that the printed magazine is that membership card or can you envision a day without the ink on paper magazine?

Amy P. Wilkins: I think that’s possible, at some point in time. I don’t see that right now because the commitment and connection that this existing membership base has is  really strong. And we are going to have to bring new people into the fold. What we find is that because we are really all about curiosity and that love of learning, it’s clear and it’s true that there are lifelong learners at every stage of life, but it’s also true that there’s a moment in time when you get to actually learn just because you love learning. And that has often been the audience that is attracted to Smithsonian, which tends to be older. Because at that point you’re not necessarily learning because you’re trying to learn about a specific career or you’re trying to forward something in your business; you’re learning because you want to learn. And that’s something that we’re grappling with. How can we attract a younger audience?

And we see that we do that digitally; we’re looking at a lot of different ways of capturing that. We’re in the middle of this massive project to look at both how we are offering ourselves up digitally, expanding and attracting new audiences, which we already can see that we do digitally because our digital audience is significantly younger by almost 10 years than our magazine audience. So, that’s an important area for us.

The other is the alignment that we have within our own division; we have a travel unit, which obviously is having some challenges at the moment, but that won’t be forever, and we work with them very closely because our audiences love to travel. And so the ways in which we can actually feed and support other businesses within Smithsonian Enterprises is important, whether it’s ecommerce or travel; whether it’s our book unit, those are areas that we can continue to be an important player in and supportive of.

Samir Husni: You’ve worked with a for-profit, you were the group publisher at Martha Stewart Media and you worked with Martha Stewart Omnimedia before Meredith; do you have to use a different side of your brain when you work for a for-profit entity as opposed to a non-profit?

Amy P. Wilkins: People have said that when you think of Smithsonian, it’s almost like you have to think of a massive university; it’s a little like that at times. (Laughs) For me, the most important thing, the only part of my brain that I get to use here that maybe I didn’t get to use anywhere else is – I love what we stand for, this mission is inspiring to me, increasing and diffusing knowledge, that’s what the Smithsonian exists to do. So, I’m inspired by the mission.

I’m driven every day to make sure that we’re delivering what the castle and the central trust need from us, and that is trying in these moments. Over the years we have given millions and millions of dollars back to the Institution, but we’re giving less. So, we’re consistently looking at how we can serve the broader organization and still be a financial contribution, but also find other soft contributions that make a difference.

Samir Husni: As we look forward, past this horrible pandemic, how do you think revenue will be affected for the Smithsonian and the magazine?

Amy P. Wilkins: It’s going to be impacted. We’re seeing a significant impact in the upcoming months and that’s across both our print and digital. We are highly reliant on the travel category and that’s a category that’s obviously hurting significantly in this moment. But we’re also noticing the other sectors are pulling back. I think they’ll return and I’m already hearing that; we have a travel business that’s already planning for what’s coming. I’m fortunate that we have our own business in travel and they can keep me informed about what’s happening at the lowest part of the funnel in travel, so that we are in a position to respond when things are ready to go.

But there’s no doubt that we’re going to be impacted by this. We had some significant wins around our anniversary, both because we were celebrating the planet at a time when the Institution was also celebrating the planet with a program called “Earth Optimism,” and they’ve had to cancel that live event. It’s now going to be digital only. We had a number of sponsors that were part of that and they’re still with us, but they’re not going to be able to do the event.

We’d also moved Museum Day, which I actually created on our 35th anniversary as a way to celebrate members across the country. It was getting free access to a museum on one day. We launched it on our 35th anniversary and this year we decided to move it from the fall because that happened when I left the Smithsonian, they actually moved it to the fall (Laughs). We moved it back to the spring this year, it was going to be April 4 and we did have to cancel that. Lexus was our partner on that. To be responsible, there was no way that event could move forward. We had over 1,200 museums that were going to participate in the spring event. It’s one of the biggest events that we do a year. And it will come back, but not this spring.

Samir Husni: When you are meeting with your staff, either in person or as today, virtually, are you telling them “Have no fear, Amy is here?” What’s your message to the people in the industry, including your own team?

Amy P. Wilkins: I am on phone calls with my team every day and it’s saying that this too shall pass, and we may feel some pain from it. We’re fortunate that we went into our fiscal year that started in October way ahead of the game, so I’m not concerned at all. We were really strong, both on our consumer marketing side, to the point where we were reinvesting in direct mail and still are, and we were way ahead on our digital ad sales. And our print ad sales were really strong as well. I know we may miss our budget this year due to what’s happened, but it’s not going to be anywhere near what it could have been if we weren’t so far ahead.

So, what I’m doing right now is working with each member; we’re on the phone often with each other and we’re going to be creating a strategy for when things get moving. And we’re going to be respectful of how we communicate. One of the questions my team has is how do I call people no in the middle of this pandemic? I tell them that people want to connect right now. I’ve actually noticed that people want and need to connect, so as long as you’re adding value to a conversation, they’re going to want to have it with you. If you’re just calling and asking, hey, when are you going to start advertising again, then that’s going to be a problem. (Laughs) But if you’re calling them with an offer of how can I help you, such as when this thing gets moving, I want to be ready to support you in your message.

We’re looking at all the areas that matter to the Institution and that matter to our audiences: the environment, education, equality; all of the topics that are just so important. And we’re going to look at the companies that have already said those things also matter to them, and be ready to have those conversations and to build a case for why we can help support them when they’re ready to go. Because they will be. They’re going to be ready to go; just right now, maybe not. So, I think it gives us space to do that.

And at the same time we’re looking at initiatives within the Institution that are important and that we believe could be in perfect alignment with us, so we can partner. Like we did with “Earth Optimism,” that was an event, a program, an initiative of the Institution and we got really close to the unit that was responsible for it. And we have identified a few others like that which will be great for us in 2021. So, I’m optimistic.

Samir Husni: Twenty years ago you were the publisher of the Smithsonian and then you came back as the chief revenue officer; how has your role changed since then?

Amy P. Wilkins: When I was the publisher I was responsible for ad sales only. In the role of CRO, consumer marketing is also my responsibility, so all of the revenue that gets generated flows through me. So, that’s a different role and that’s how it changed. I didn’t have that responsibility when I was the publisher previously.

Samir Husni: Is it easier for you or harder?

Amy P. Wilkins: (Laughs) It’s more exciting. It’s a huge challenge, but I love it. I learn something every day and I have to be on my toes at all times and that I love.

Samir Husni: Is there anything you’d like to add?

Amy P. Wilkins: Only that people should really pick up this issue. They can pick it up or get it on all of our platforms. They can visit our site and get access to it. It’s chocked full of hope for the future of our planet.

Samir Husni: Once we’re done with the social distancing and I show up unexpectedly at your home one evening after work, what do I find you doing? Having a glass of wine; reading a magazine; cooking; or something else? How do you unwind?

Amy P. Wilkins: Most likely I would be re-watching Schitt’s Creek and laughing my butt off. (Laughs)

Samir Husni: What do you think is the biggest misconception people have about you?

Amy P. Wilkins: I’m not sure I can answer that. Oh wow…I just don’t know. (Laughs) Maybe that I’m too serious. They might actually think that.

 Samir Husni: Could you sum up the future of magazine media in one sentence?

Amy P. Wilkins: I would say focus on what you do best, and then give it to the audience in every format you can think of.

Samir Husni: My typical last question; what keeps you up at night?

Amy P. Wilkins: Right now it’s how to support my team remotely.

Samir Husni: Thank you.

 

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Riverdale Avenue Books Acquires Circlet Press: Publisher Lori Perkins Still Believes In The World Of Book Publishing, Both Print & Digital, Just In An Innovative Way – The Mr. Magazine™ Interview With Publisher, Lori Perkins…

March 16, 2020

“The plus is that creative things come out of chaos, so we have some really great art coming out now. Complacency makes you just keep on doing the same thing and difficulties make you see things in new ways. There is some incredible print out there, but also visual, music and many other different formats, it’s an incredibly creative time. The negative is that people get distracted by things that they can’t control and a lot of creative people are depressed.” … Lori Perkins

The innovative hybrid publisher, Riverdale Avenue Books, has just acquired the assets of independent publisher Circlet Press. Riverdale Avenue Books will obtain the complete backlist and republish Circlet’s catalogue under Riverdale’s new Circlet imprint.

Publisher Lori Perkins, owner of Riverdale Avenue Books said she is thrilled to be acquiring Circlet Press and can’t wait to reposition and relaunch the over 170 titles Circlet has. Cecilia Tan, founder of Circlet, will remain on staff to edit Circlet’s upcoming titles and Circlet’s entire backlist will remain in print.

I spoke with Lori recently and we talked about this bold move and how excited she is to bring Circlet under her wing:

“I’ve known Circlet and I’ve known the books. They’ve had their life and they’re good books, but they were marketed specifically to the science-fiction, fantasy and erotic reader. And some of these books have a wider audience. And we’re going to reposition and relaunch them and see if we can find that. And it’s really exciting.”

So, please enjoy this Mr. Magazine™ interview with a woman who knows her way around the world of publishing and is determined to prove that books and reading will never go away – the Mr. Magazine™ interview with Lori Perkins, publisher, Riverdale Avenue Books.

But first the sound-bites:

On why she’s buying when many other book publishing companies are trimming down or even closing: We’re a small, boutique publishing company. We have very low costs. Every single one of our books makes back the money that we put into it, so it’s fine for us to keep on publishing. We’ve bought another company, so these books already exist. We cover and promote them, but it’s not like we’re doing it from scratch. I know these books well, Cecilia (Tan) and I have been colleagues for probably two decades.

On why she decided to buy a book publishing company in this digital age: I’ve been in publishing for 30 years. The cost for entry used to be exorbitant. And once digital books came along it was possible to start a publishing company with a tenth of what it used to cost. And because I know publishing, like I said, I’ve been in it for a long time, it’s not a new business for me. There are parts of publishing that I felt was too expensive. I had been a newspaper editor-publisher decades before and one of the changes that happened with digital was that publishing could go from being a 9-5, Mon.- Fri. business to basically being a 24 hr. business and you could do things quicker, get books out sooner, almost like newspapers.

On whether she feels publishing more niche titles is the future of print and digital book publishing: That’s part of it, but there’s now two distinct publishing markets. The big publishers really need books that will sell 25,000 copies and more in order to break even because their overhead is so high. And you can see they’re doing these big, splashy celebrity books that kind of come with an audience. And then there’s self-publishing or small publishing, easy publishing, where the cost is much less. If it costs you $2,000 to do a book, then you could sell 200 copies and break even. And that’s what’s happening.

On where the money comes from for her: Well, there’s really multiple SKU’s of revenue. We have bookstores; we have digital platforms, and it’s not just Amazon. There’s iTunes,  Smashwords, Overdrive and Hoopla are library sales, which is a completely different kind of reader. We have audio sales; there are foreign rights, film rights; there are multiple streams of revenue for a book.

On why she decided to go specifically into the science fiction, erotica, romance genre: It’s a very large selection. We do fiction and non-fiction. We are the leading LGBT publishing company in the country. We do sports, memoir and lifestyle. We have an imprint specifically for women over 35, so it’s not just genre. We have a pop culture imprint and we just started the Bingewatchers Guide in print, which is a pop culture line to guide you through binging through TV shows and movie series. And we have a mystery line too. These are things that we know does have a niche audience, that’s really what it comes down to.

On whether she feels the reading experience differs when you read a book in print, digital or hear it on audio: Not really. When I read the very large Stephen King novel, 11/22/63, it was 1,100 pages and I don’t have a lot of free time. I bought it in print; I had it on CD for driving; and I had it on my Kindle. I would go from device to device to device to get through the book. And I don’t think it changed the experience. I preferred to read it on the Kindle because the physical book was so big I couldn’t read it in bed. Actually, I would love if a publisher had a bundle with a discount where I could buy the hardcover, the Kindle and the audio for the book all at once so that I could go through the different ways of reading it.

On whether she has any concerns that certain audiences prefer material on certain platforms: Over the spectrum of the 13 imprints, certain books do better in print than other books. Romance is a very digital audience. So, we don’t sell that many copies in print, but they’re there for people who want to read them or collect them. The LGBT audience is very print oriented, so we sell more copies in print. It’s the same thing with the sports audience; it’s also a very print audience. It’s easy for us to publish both books simultaneously, both formats.

On that “wow” moment she’s had since launching her own publishing company: I don’t think it’s happened yet. (Laughs) We’re like a magazine, we publish 50 books a year. With the Me Too book, it was actually the culmination of my publishing skills, I had been speaking to various women in publishing that I knew and was encouraging them to write essays about Me Too. One of them said to me, Lori, you own a publishing company, why don’t you do a book? And it made me think. So, I contacted all of these authors I knew and I contacted people who had recently done essays and I asked my staff if they would be willing to basically work 24 hrs. to get a book out in eight days, and they said yes. So, we published a book eight days after the Harvey Weinstein story broke. And we published it for free, so it’s available for free.

On why media people aren’t as open to change as they maybe should be: Well, you have to change money. (Laughs) Look at your sales; if your sales are down you have to figure out how to change things, but the wonderful thing about this particular incarnation of publishing is you really can reinvent the wheel every 30 days. There is always a different way because there are so many different and multiple streams of revenue. You can figure out which one to work on and improve it.

On which hat she enjoys wearing the most, that of publisher, corporate head or author: Well, they’re very different skills. I love editing. I was a professor at NYU on and off for 20 years too, so that mentoring is a very important part of who I am. I love getting people published. I love taking something that’s good and making it really better and knowing that I was part of the process of getting it there. It’s a very different experience than writing something from scratch, which I also love. I haven’t been doing quite as much of that; running this company has really taken a lot of my creative energy. I’ve been writing for three decades too, I think I’ve published something like 35 books. But I haven’t published anything in the last year. I know that when I have a story that won’t let go, I’ll sit down and figure out how to make the time to write it and I’ll go to work. But not full-time. (Laughs)

On whether the current editorial environment is a plus or minus for creativity: It’s both. The plus is that creative things come out of chaos, so we have some really great art coming out now. Complacency makes you just keep on doing the same thing and difficulties make you see things in new ways. There is some incredible print out there, but also visual, music and many other different formats, it’s an incredibly creative time. The negative is that people get distracted by things that they can’t control and a lot of creative people are depressed.

On how she provides an escape with the books she publishes: What kind of books can I do to make a change? What kind of books can I do to give people an escape? That’s what I do to throw myself into the pop culture. I’m very excited about the Bingewatcher’s Guide. I have wanted to do this book for 20 years. As a literary agent, I sold a lot of non-fiction books about science fiction and fantasy. I represent Paul Sammon, who wrote the definitive Blade Runner book called Future Noir. He’s made a fortune off of it and it’s still selling 20 years later.

On touching on many pop culture themes: No, only pop culture things that I can edit (Laughs), because if I don’t know the material or the editors that I work with can’t tell me they really know the material, I cannot market it. And marketing is so important to publishing.

On what someone would find her doing if they showed up unexpectedly one evening at her home: All of that. The publishing company is truly an outgrowth of things that I’m interested in. Some more passionately than others, we haven’t done a cooking book.  And art, I have an art history degree, so I love going to art museums. But all of that. I love to read, I still read for pleasure. Travel, but travel is also work-related. I go to about 13 conferences a year. I went to Cuba last year before it was closed. It was on my bucket list and I’m so glad I did, because that was such an incredible experience.

On the biggest misconception she thinks people have about her: I think people know that I love books and that I’m trying to make this new way of publishing work, which it is for me, but on a small scale. Perhaps, they think the company is bigger than it is. It’s a good boutique publishing company, but yes, some people often compare me to Simon or Shuster and I’ll tell them, I’m eight years old. Yes, Simon and Shuster could do that, but Lori Perkins at Riverdale Avenue books can’t do that.

On what keeps her up at night: The economy and the changes in our democracy. Those are the things that really keep me up, especially the threats to the First Amendment and from that, if that happens, are we going to be able to continue to publish the books we want to publish or are we going to have to worry about that too.

And now the lightly edited transcript of the Mr. Magazine™ interview with Lori Perkins, publisher, Riverdale Avenue Books.

Samir Husni: Other publishing companies are trimming down, even closing, yet you’re buying. What gives?

Lori Perkins: We’re a small, boutique publishing company. We have very low costs. Every single one of our books makes back the money that we put into it, so it’s fine for us to keep on publishing. We’ve bought another company, so these books already exist. We cover and promote them, but it’s not like we’re doing it from scratch. I know these books well, Cecilia (Tan) and I have been colleagues for probably two decades.

We’re a more traditional publishing company than Circlet was, so we’ll actually be taking these books and hopefully improving their income. It’s a very calculated business decision. And I love the books. I really feel it’s a compatible editorial joining. Our readers know this market and they kind of expect this from us.

Samir Husni: In 2012 you started Riverdale Avenue Books, which was smack dab in the middle of the digital revolution. Why did you decide to buy a book publishing company in this digital age?

Lori Perkins: I’ve been in publishing for 30 years. The cost for entry used to be exorbitant. And once digital books came along it was possible to start a publishing company with a tenth of what it used to cost. And because I know publishing, like I said, I’ve been in it for a long time, it’s not a new business for me. There are parts of publishing that I felt was too expensive. I had been a newspaper editor-publisher decades before and one of the changes that happened with digital was that publishing could go from being a 9-5, Mon.- Fri. business to basically being a 24 hr. business and you could do things quicker, get books out sooner, almost like newspapers.

Traditional publishing has a lead time of 18 months, that’s too long. To make a book relevant or trendy you need a much smaller window. Traditional publishing had too many people and too much time off to really meet the need of a reader in that way. It used to be they would tell popular authors like Nora Roberts and Stephen King just write a book a year. Well, we’ve shown that readers will read 20 books by an author if they can write 20 books during that time. Now I’m not saying Stephen King and Nora Roberts should do that, but many of these romance authors do indeed write a book a month because they also see writing as a job where they’re working 40 hours per week writing. As a journalist, if you’re good, with 40 hours a week, you’re going to produce more than one book per year.

Samir Husni: Do you feel that the future of books, both in print and in digital, is going to be very niche, such as with magazines? In your case, with Riverdale, you have 13 different imprints and it would appear the more specialty titles you have, the better. Do you feel that’s a glimpse of the future?

Lori Perkins: That’s part of it, but there’s now two distinct publishing markets. The big publishers really need books that will sell 25,000 copies and more in order to break even because their overhead is so high. And you can see they’re doing these big, splashy celebrity books that kind of come with an audience. And then there’s self-publishing or small publishing, easy publishing, where the cost is much less. If it costs you $2,000 to do a book, then you could sell 200 copies and break even. And that’s what’s happening.

But I was between being a newspaper publisher and being a publisher of a small publishing company and I’ve been a literary agent. And one of the things that I’ve always told my office is if you write a book; if you feel there’s an audience for a book, it may only be 50 people, but that’s 50 people who would like what you’re doing. And that’s where self-publishing and indie publishing comes in. If you’re not trying to reach 25,000 people and if you can break even at 200, 600, or 2,000, it becomes viable.

Samir Husni: And with this age of digital printing, you can afford to print 500 or 1,000 copies.

Lori Perkins: Absolutely. Reading is never going to disappear and both fiction and non-fiction have a place in our society. It’s just how we get it and how many copies we get that’s going to change. We see fluctuation in how people read and get information. When digital came there was a big boom in digital, but we’ve seen a return to indie publishers and indie bookstores, so that part of the business has gone back up a little bit. And audio is booming because more people are listening to books that way. So, I think we’ll continue to grow and evolve, but I don’t see book publishing disappearing. I just don’t know about breaking even on 25,000 copies for everything that’s published. I think that model is hard.

Advertising is very difficult now and that used to support the newspaper and magazine business. Today, it’s evolved. And subscriptions have also evolved. There’s so much free content that people don’t want to pay if they can get it free and they expect to get it free. So, where does the money come from?

Samir Husni: Can you answer that for me? In your case, where does the money come from? Unlike the newspaper business, you have one source of revenue.

Lori Perkins: Well, there’s really multiple SKU’s of revenue. We have bookstores; we have digital platforms, and it’s not just Amazon. There’s iTunes,  Smashwords, Overdrive and Hoopla are library sales, which is a completely different kind of reader. We have audio sales; there are foreign rights, film rights; there are multiple streams of revenue for a book.

Samir Husni: When you put your newspaper career on the shelf, why did you specifically decide to go into the science fiction, erotica, romance genre?

Lori Perkins: It’s a very large selection. We do fiction and non-fiction. We are the leading LGBT publishing company in the country. We do sports, memoir and lifestyle. We have an imprint specifically for women over 35, so it’s not just genre. We have a pop culture imprint and we just started the Bingewatchers Guide in print, which is a pop culture line to guide you through binging through TV shows and movie series. And we have a mystery line too. These are things that we know does have a niche audience, that’s really what it comes down to.

And how I went from newspapers to book publishing; I’ve actually always been a word person, so I’ve explored all the different ways of getting words to the public.

Samir Husni: Do you think it differs if I read a book as a print, digital or audio experience?

Lori Perkins: Not really. When I read the very large Stephen King novel, 11/22/63, it was 1,100 pages and I don’t have a lot of free time. I bought it in print; I had it on CD for driving; and I had it on my Kindle. I would go from device to device to device to get through the book. And I don’t think it changed the experience. I preferred to read it on the Kindle because the physical book was so big I couldn’t read it in bed. Actually, I would love if a publisher had a bundle with a discount where I could buy the hardcover, the Kindle and the audio for the book all at once so that I could go through the different ways of reading it.

Samir Husni: You are a publisher; are you offering that bundle?

Lori Perkins: (Laughs) We sell the audio rights, so we’re not in charge of the audio price. We have in the past done the bundle through Amazon with the print and digital, but people don’t seem to want that. They haven’t ordered it from us that way yet.

Samir Husni: Do you have any concerns that certain audiences prefer certain platforms: print over digital or vice versa?

Lori Perkins: Over the spectrum of the 13 imprints, certain books do better in print than other books. Romance is a very digital audience. So, we don’t sell that many copies in print, but they’re there for people who want to read them or collect them. The LGBT audience is very print oriented, so we sell more copies in print. It’s the same thing with the sports audience; it’s also a very print audience. It’s easy for us to publish both books simultaneously, both formats.

Samir Husni: Since you launched your publishing company what was that “wow” moment that happened and made you sit up and take notice?

Lori Perkins: I don’t think it’s happened yet. (Laughs) We’re like a magazine, we publish 50 books a year. With the Me Too book, it was actually the culmination of my publishing skills, I had been speaking to various women in publishing that I knew and was encouraging them to write essays about Me Too. One of them said to me, Lori, you own a publishing company, why don’t you do a book? And it made me think. So, I contacted all of these authors I knew and I contacted people who had recently done essays and I asked my staff if they would be willing to basically work 24 hrs. to get a book out in eight days, and they said yes. So, we published a book eight days after the Harvey Weinstein story broke. And we published it for free, so it’s available for free.

The book has been course adopted and it has won a bunch of awards, but it’s more about being able to get a book out that quickly. I always said that one of the great things about digital publishing is that if we ever had the Pentagon papers it would be out in 24 hrs. And it was wonderful to have the Me Too book out in eight days.

Samir Husni: People in the media love to talk about change, yet they are the last folks to usually change.

Lori Perkins: Well, you have to change money. (Laughs) Look at your sales; if your sales are down you have to figure out how to change things, but the wonderful thing about this particular incarnation of publishing is you really can reinvent the wheel every 30 days. There is always a different way because there are so many different and multiple streams of revenue. You can figure out which one to work on and improve it.

Samir Husni: You are a publisher, head of a company, and an author; which hat do you enjoy wearing the most?

Lori Perkins: Well, they’re very different skills. I love editing. I was a professor at NYU on and off for 20 years too, so that mentoring is a very important part of who I am. I love getting people published. I love taking something that’s good and making it really better and knowing that I was part of the process of getting it there. It’s a very different experience than writing something from scratch, which I also love. I haven’t been doing quite as much of that; running this company has really taken a lot of my creative energy. I’ve been writing for three decades too, I think I’ve published something like 35 books. But I haven’t published anything in the last year. I know that when I have a story that won’t let go, I’ll sit down and figure out how to make the time to write it and I’ll go to work. But not full-time. (Laughs)

Samir Husni: Do you think that the current climate we’re living in is a plus or a minus to the creative ability of people to sit down and write?

Lori Perkins: It’s both. The plus is that creative things come out of chaos, so we have some really great art coming out now. Complacency makes you just keep on doing the same thing and difficulties make you see things in new ways. There is some incredible print out there, but also visual, music and many other different formats, it’s an incredibly creative time. The negative is that people get distracted by things that they can’t control and a lot of creative people are depressed.

Samir Husni: How do you provide an escape with your books?

Lori Perkins: What kind of books can I do to make a change? What kind of books can I do to give people an escape? That’s what I do to throw myself into the pop culture. I’m very excited about the Bingewatcher’s Guide. I have wanted to do this book for 20 years. As a literary agent, I sold a lot of non-fiction books about science fiction and fantasy. I represent Paul Sammon, who wrote the definitive Blade Runner book called Future Noir. He’s made a fortune off of it and it’s still selling 20 years later.

And I would go around to the various mainstream publishers and say you should have a line of non-fiction books about science fiction and fantasy, from movies, interviews; how to write, just all sorts of stuff. And they would always say to me, oh Lori, you’re so funny, nobody wants to read that. But these books do very well. I couldn’t get anybody else to invest in it, so I did it myself for people who want to stay home and binge-watch.

Our first book was Dr. Who; we’re actually doing 11 books on Dr. Who because Dr. Who is a 50-year-old or so show and there’s a lot of material. The next book we’re doing is the films of Harry Potter; we’re doing The Addams Family, Friends, Golden Girls and Downton Abbey. If you’re going to sit home and binge these shows, here’s a book you can read before and after to see all the metaphors and gossip associated with them. And that will bring people tremendous pleasure. This is a very creative project that we’ve invested in.

Even taking on Circlet Press. As I said, I’ve known Circlet and I’ve known the books. They’ve had their life and they’re good books, but they were marketed specifically to the science-fiction, fantasy and erotic reader. And some of these books have a wider audience. And we’re going to reposition and relaunch them and see if we can find that. And it’s really exciting.

Samir Husni: It seems you have almost touched on every pop culture theme out there.

Lori Perkins: No, only pop culture things that I can edit (Laughs), because if I don’t know the material or the editors that I work with can’t tell me they really know the material, I cannot market it. And marketing is so important to publishing.

We started the mystery line and we worked with someone who had been a mystery editor and swore that he would be able to market them. And when the books came out he couldn’t market them to this new audience, and basically said you do the marketing and I told him, I don’t know the mystery market. And that was hard. That was when I realized I had to make a commitment to the material; I personally have to be able to go and sell it on the streets. (Laughs) And if I can’t do that then the book or the series isn’t for me.

Samir Husni: If I showed up unexpectedly at your home one evening after work, what would I find you doing? Having a glass of wine; reading a magazine; cooking; or something else? How do you unwind?

Lori Perkins: All of that. The publishing company is truly an outgrowth of things that I’m interested in. Some more passionately than others, we haven’t done a cooking book.  And art, I have an art history degree, so I love going to art museums. But all of that. I love to read, I still read for pleasure. Travel, but travel is also work-related. I go to about 13 conferences a year. I went to Cuba last year before it was closed. It was on my bucket list and I’m so glad I did, because that was such an incredible experience.

Samir Husni: What do you think is the biggest misconception people have about you?

Lori Perkins: I think people know that I love books and that I’m trying to make this new way of publishing work, which it is for me, but on a small scale. Perhaps, they think the company is bigger than it is. It’s a good boutique publishing company, but yes, some people often compare me to Simon or Shuster and I’ll tell them, I’m eight years old. Yes, Simon and Shuster could do that, but Lori Perkins at Riverdale Avenue books can’t do that.

Samir Husni: My typical last question; what keeps you up at night?

Lori Perkins: The economy and the changes in our democracy. Those are the things that really keep me up, especially the threats to the First Amendment and from that, if that happens, are we going to be able to continue to publish the books we want to publish or are we going to have to worry about that too.

Samir Husni: Thank you.

 

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The New Republic: The Legacy Brand Debuts A Redesign That Integrates Authority With Intellectual Playfulness – The Mr. Magazine™ Interview With Chris Lehman, Editor & Pentagram Design Firm Partner, Eddie Opara…

March 11, 2020

“With this redesign, what Eddie Opara and his team at Pentagram understood were the key, defining qualities of The New Republic as a media property. He has highlighted a sense of authority; a sense of intellectual playfulness, incisiveness, and broadly speaking, what The New Republic has represented over the past century-plus. And I do think because of the destabilizing points such as what you mentioned, fake and alternative news, there is a greater need than ever for publications that can speak to an intellectually engaged and politically positive audience with some wealth of experience, a commitment to politics as a form of ideas.”… Chris Lehman

“I knew of The New Republic previously and of course that it is 106-years-old. When we started looking at the magazine from a redesign perspective, it obviously had so much heritage. There were certain degrees of change over the course of time, as it moved from different publishers and owners. And at one particular point, multiple hands had worked on it and molded it into a design that didn’t salute to where it came from, from a visual standpoint or in its sense of global engagement. We wanted to go back through history, look at all the values that The New Republic held then and now, and make sure it aligned today with how we look toward the future.” … Eddie Opara

When it comes to legacy brands the 106-year-old magazine, The New Republic, certainly qualifies. Over the years the title has seen many incarnations, from progressiveness to conservatism to what it is today under the guidance of its editor Chris Lehmann, a reinvention of feisty political commentary that leans decidedly to the left.

With Chris celebrating a little over a year at the helm, and the magazine back in its place of political journalistic authority, it became obvious it was also time for a redesign of everything New Republic: the magazine, a new metered paywall for its website and  the launch of a politics-focused podcast. And when it came to the actual design of the redesign, Chris turned to Eddie Opara, a partner in the independent design firm, Pentagram, and a man who could see everything Chris had in mind visually for The New Republic. (TNR)

I spoke with Chris and Eddie recently and we talked about this new redesign and the web relaunch where they will be launching a series of online verticals that focus coverage on what’s going on today, from climate change to national politics and culture. And with a new logo, typography, layout, photography and illustrations, the brand has been given a complete and total facelift that offers readers a new view into the heritage that is The New Republic and the politics and subject matter going on in our world today.

So, without further ado, Mr. Magazine™ gives you Chris Lehmann, editor, The New Republic and Eddie Opara, Pentagram Design firm partner with a glimpse into the “new” The New Republic.

But first the sound-bites:

On the significant achievements Chris Lehmann feels he’s accomplished since becoming editor of The New Republic (Chris Lehmann): The obvious one is the redesign; the web relaunch, where we’re going to be launching a series of online verticals to focus coverage on what’s going on today, climate change, inequality and identity, national politics and culture. So, I’m very excited to see those online and up and running.

On what he feels is the role The New Republic plays in maintaining the necessity of journalism today (Chris Lehmann): With this redesign, what Eddie Opara and his team at Pentagram understood were the key, defining qualities of The New Republic as a media property. He has highlighted a sense of authority; a sense of intellectual playfulness, incisiveness, and broadly speaking, what The New Republic has represented over the past century-plus. And I do think because of the destabilizing points such as what you mentioned, fake and alternative news, there is a greater need than ever for publications that can speak to an intellectually engaged and politically positive audience with some wealth of experience, a commitment to politics as a form of ideas.

On what was the first thing Eddie Opara thought of when redesigning The New Republic (Eddie Opara): I knew of The New Republic previously and of course that it is 106-years-old. When we started looking at the magazine from a redesign perspective, it obviously had so much heritage. There were certain degrees of change over the course of time, as it moved from different publishers and owners. And at one particular point, multiple hands had worked on it and molded it into a design that didn’t salute to where it came from, from a visual standpoint or in its sense of global engagement. We wanted to go back through history, look at all the values that The New Republic held then and now, and make sure it aligned today with how we look toward the future.

On whether Chris Lehmann feels The New Republic would be considered the inflight magazine of Air Force One today as it has been in the past (Chris Lehmann): I think we have to start by electing a president who actually reads. I have lived and worked in Washington for two decades now, and the quest for maximum access in the sanctums of power can be a tough proposition. And the reasons for that is, not just at TNR, but journalism across the board in Washington made that point. Obviously, you do want access and you do want it to be from others who hold power and authority within Washington, but our politics is changing in a very fundamental way right now.

On whether the political content affected the new design of The New Republic or was the design based more on the historical legacy of the magazine (Eddie Opara): I think it’s both of those elements, it has to be both of them. I would say that it’s the values that are manifested within The New Republic that allowed it to develop, the visual framework that TNR can actually utilize, on a month to month basis. And it’s really important that a person like myself and the team are readers and digest info that is liberal orientated to see that this is a magazine that is elevated by its writing, and that offers a truer understanding of the American landscape politically.

On designing that first new cover (Eddie Opara): So, the choice of the cover was an editorial one, not viewed through the lens of our work as a branding and design house. But we had set a specific framework about the types of covers that we need to see over the course of the new design. So, from that the cover came from editorial, from Chris, and also Win, and the decision that the covers would be more forceful in what they are trying to say and more iconic in their approaches. They were always going to be engaging and dramatic, but there’s also this sort of wit as well and how to marry that at certain times.

On whether the new cover is the climax of pinpointing an idea in print (Chris Lehmann): I think as Eddie was saying earlier; it’s sort of a both/and proposition. The challenge in any redesign is to integrate the new visual identity that’s being put forward as an expression of the magazine’s sensibility and outlook. So I don’t see it as a climax per say, I see it as a very powerful welcome mat for the reader – here is a really strong set of arguments about the abysmal state of right wing politics in America, and the image very effectively captures that message and the treatment that Pentagram has put forward for the cover reinforce that message really effectively.

On whether the audience will see Pentagram’s footprints in all the formats of The New Republic (Chris Lehmann): Yes, I am happy to report  that you will. Eddie and his team have put together a really exciting… it’s still a work in progress, but the web redesign is going to be dynamic, visually really inviting to readers. We not only have the new nameplate on the cover, but we have a new logo which is the wordmark of the magazine’s acronym, which will replace the old ship, which we decided was ready to be mothballed. The Pentagram wordmark is going to be pretty much on everything, branded as The New Republic.

On how hard it was to design for all the platforms, from print to online to podcasts (Eddie Opara): You definitely have to have a team that is platform agnostic, that can leap from print matter to digital matter and back again. But as you know, these are two different spaces, and what we’ve tried to develop in the use of this typography, is that when you migrate them over the mediums, they will still work. Of course, you have to reconfigure them based on the context of the medium that you’re in, and you must make sure that it works fully loaded, and that it’s well-equipped to deal with the different mediums that you’re working across.

On whether Chris has any preconceived ideas about success with this new redesign (Chris Lehmann): (Laughs) It’s been my experience that if you start editing for an imagined constituency, your work will suffer. I think the same holds true on the visual side of things too. It’s important that you have the highest possible standards for yourself. And you know internally when you’ve achieved something worthy and when you’ve fallen short. The product should speak for itself. And I feel very strongly that it does.

On whether there is a role for an opinion publication to bring this country together or just enhance the divide (Chris Lehmann): I think those are questions that are or should be put to political campaigns – we are in the business of airing out intellectually honest arguments. There is a piece in this new issue that is making a straightforward case – it is a provocative case, but a case that the Republican party is a menace.  And we have to start thinking about ways to start over. And that’s not to say we are advocating that we abolish a conservative presence but this party has become, as we’ve seen – in the wake of impeachment, and in the daily news cycle – it has become a corrupt cult of personality that is dangerously lawless, that is unaccountable to basic separation of powers, provisions to curb authoritarian access in our democracy, so we have to put that argument out. Not for the sake of dividing the country or uniting the opposition, but for the sake of asking at a basic level, what is happening in our political order and how do we as engaged citizens address it honestly?

On how you take that journalistic mission and translate it onto the pages of a print publication or into pixels on a screen (Eddie Opara): It’s the idea of being visceral and provocative, but stating the truth. And being as transparent as possible. Coming back to the cover and being iconic and stating what’s there, and no more than what’s there, so people can react.

On anything they’d like to add (Chris Lehmann): It’s an exciting time to be doing the work we do at TNR. The stakes could not be higher, and I feel really gratified to be working with this team of amazing writers we put together, and to be working on a product that is, in visual terms, a really strong, elegant, platform for our central ideas that we’re putting out into public discourse. So, even though I’m a lobbying Democrat in Trump’s America and I am prone to long bouts of despair, I could not feel more engaged and excited by the work we’re doing at TNR.

On anything they’d like to add (Eddie Opara): We just posted a few images on Instagram just overnight from the redesign, and the reaction from the design community has been absolutely spot on. There’s one person in the comments that says “Oh hell yeah” – this is next level awesome.

On what keeps Chris up at night (Chris Lehmann): The typical family and house concerns. I mean, you know, all too obviously I am a political journalist who lives in Washington and cares deeply about liberal politics. So, the Democratic primaries keep me up at night, the politics of the Trump administration keep me up at night, the somewhat authoritarian leanings of William Barr keep me up at night. I could go on and on – I’m not getting a ton of sleep.

On what keeps Eddie up at night (Eddie Opara): In that vein, the manic aspects of the media, delivering information at every second. I have an “Eddie-ism,” as one of my mentees calls it: “Slow the fuck down.” We have to do that. We need to take a step back and look back at what we’re all trying to do and achieve here.

And now the lightly edited Mr. Magazine™ interview with Chris Lehmann, editor and Eddie Opara, Pentagram Design firm partner, The New Republic.

Samir Husni: Not too long ago, we chatted about your plans for The New Republic and it doesn’t take a genius to see that part of the plan is starting to be unveiled as we look at the March issue and April on the online side. What would you consider your significant achievements since you became editor of The New Republic?

Chris Lehmann: The obvious one is the redesign; the web relaunch, where we’re going to be launching a series of online verticals to focus coverage on what’s going on today, climate change, inequality and identity, national politics and culture. So, I’m very excited to see those online and up and running.

The other achievement would be just keeping up with the insanity of the Trump era and the great unknowable beast called the Democratic Primary. (Laughs) Off the top of my head, that’s what I got.

Samir Husni: In this age of fake and alternative news, what role do you think a 100 + year-old opinion publication plays in maintaining the necessity of journalism today?

Chris Lehmann: With this redesign, what Eddie Opara and his team at Pentagram understood were the key, defining qualities of The New Republic as a media property. He has highlighted a sense of authority; a sense of intellectual playfulness, incisiveness, and broadly speaking, what The New Republic has represented over the past century-plus. And I do think because of the destabilizing points such as what you mentioned, fake and alternative news, there is a greater need than ever for publications that can speak to an intellectually engaged and politically positive audience with some wealth of experience, a commitment to politics as a form of ideas. I think the role we have to play is more vital than ever and I’m really happy that Pentagram understood that at the outset of this project and executed it artfully and powerfully.

Samir Husni: With the redesign, Eddie, when Win (McCormack – editor in chief) and Chris approached you with the idea of redesigning a century-plus-old publication, what was the first thing that came to your mind?

Eddie Opara: I knew of The New Republic previously and of course that it is 106-years-old. When we started looking at the magazine from a redesign perspective, it obviously had so much heritage. There were certain degrees of change over the course of time, as it moved from different publishers and owners. And at one particular point, multiple hands had worked on it and molded it into a design that didn’t salute to where it came from, from a visual standpoint or in its sense of global engagement. We wanted to go back through history, look at all the values that The New Republic held then and now, and make sure it aligned today with how we look toward the future.

Samir Husni: When I was in school my professors used to refer to The New Republic as the Air Force One Inflight publication. (Laughs) Do you imagine the new The New Republic being the Air Force One Inflight publication today?

 Chris Lehmann: I think we have to start by electing a president who actually reads. I have lived and worked in Washington for two decades now, and the quest for maximum access in the sanctums of power can be a tough proposition. And the reasons for that is, not just at TNR, but journalism across the board in Washington made that point. Obviously, you do want access and you do want it to be from others who hold power and authority within Washington, but our politics is changing in a very fundamental way right now. And it’s not the kind of support of political elites that it formerly was, so as journalists we have to recognize that fundamental fact and work within the audience constraints imposed by political journalism. You have to be mindful of those changes as you go forward.

Samir Husni: Eddie, when you look at the political content of The New Republic, did that impact or affect the design or the design was based more on the historical role The New Republic played?

Eddie Opara: I think it’s both of those elements, it has to be both of them. I would say that it’s the values that are manifested within The New Republic that allowed it to develop, the visual framework that TNR can actually utilize, on a month to month basis. And it’s really important that a person like myself and the team are readers and digest info that is liberal orientated to see that this is a magazine that is elevated by its writing, and that offers a truer understanding of the American landscape politically. And so, when designing you have to then say ok, this is written incredibly and is well crafted – it has authority and is an asset. How do we visually determine that authority? How do we bring that well-made craftsmanship back into the covers and pages that adorn this particular magazine?

And so that’s what we’re trying to do – we’re trying to align that. The elements were always there, but they were not as overtly visualized as they are now, and hopefully they will mature in the months to come.

Samir Husni: When you look at the first cover, the new design with the March issue, it’s definitely a very specific point of view. Was that helpful for you in designing that cover? Did it make it easier having a specific point of view immediately, or did you just reflect the editorial aspect of the magazine?

Eddie Opara: So, the choice of the cover was an editorial one, not viewed through the lens of our work as a branding and design house. But we had set a specific framework about the types of covers that we need to see over the course of the new design. So, from that the cover came from editorial, from Chris, and also Win, and the decision that the covers would be more forceful in what they are trying to say and more iconic in their approaches. They were always going to be engaging and dramatic, but there’s also this sort of wit as well and how to marry that at certain times.

So, when someone goes to a newsstand or a Barnes and Noble and they’re looking for  a political magazine, they see this as more of a presence than they had seen previously.

Chris Lehmann: One thing that stuck with me in one of our meetings – Eddie had said apropos of this idea of honing in on a singular, iconic image for the cover – that you in a general way were reconceiving the magazine cover as almost a poster. And that is a very effective way to think. It certainly helped us in making this choice for the March cover, and in going forward of asking ourselves “What is the single strongest image?” – and this is a cover package of three features – so it is a talent to take the voices of the argument of three very distinct writers and marshal them into a single image and I think it was a very beneficial discipline for us. It is a strong and arresting image and you don’t mistake it for something that is noncommittal, certainly.

Samir Husni: Chris, you said 10 months ago or so that you still believe that print is one of the natural and preferable mediums for ideas. Is this the climax of your ideas with the new cover: the Lincoln Memorial , the Confederate flag; is this the climax of pinpointing an idea in print?

Chris Lehmann: I think as Eddie was saying earlier; it’s sort of a both/and proposition. The challenge in any redesign is to integrate the new visual identity that’s being put forward as an expression of the magazine’s sensibility and outlook. So I don’t see it as a climax per say, I see it as a very powerful welcome mat for the reader – here is a really strong set of arguments about the abysmal state of right wing politics in America, and the image very effectively captures that message and the treatment that Pentagram has put forward for the cover reinforce that message really effectively.

Samir Husni: How are you going to take that fresh approach to typography, layout, photography and illustration to the new website, the podcast; will we see Pentagram’s footprints in all platforms?

Chris Lehmann: Yes, I am happy to report  that you will. Eddie and his team have put together a really exciting… it’s still a work in progress, but the web redesign is going to be dynamic, visually really inviting to readers. We not only have the new nameplate on the cover, but we have a new logo which is the wordmark of the magazine’s acronym, which will replace the old ship, which we decided was ready to be mothballed. The Pentagram wordmark is going to be pretty much on everything, branded as The New Republic.

Samir Husni: How is easy or hard is it to design for all platforms, from print to online to podcasts? You basically have to be platform agnostic, so that wherever and whenever people see it, they know this is The New Republic brand.

Eddie Opara: You definitely have to have a team that is platform agnostic, that can leap from print matter to digital matter and back again. But as you know, these are two different spaces, and what we’ve tried to develop in the use of this typography, is that when you migrate them over the mediums, they will still work. Of course, you have to reconfigure them based on the context of the medium that you’re in, and you must make sure that it works fully loaded, and that it’s well-equipped to deal with the different mediums that you’re working across.

That’s what we found across the board with TNR – it is visually consistent, and we know that print and online are entirely different in their structures, but our visual identity still works in the same way.

Samir Husni: Do you have a yardstick that measures success? Do you have any preconceived ideas, such as if you get 500 emails from subscribers and readers that the new design is great, you have achieved success? Or if you get 100 emails from people asking what have you done to their New Republic, you might take that as a no? 

Chris Lehmann: (Laughs) It’s been my experience that if you start editing for an imagined constituency, your work will suffer. I think the same holds true on the visual side of things too. It’s important that you have the highest possible standards for yourself. And you know internally when you’ve achieved something worthy and when you’ve fallen short. The product should speak for itself. And I feel very strongly that it does.

I understand that other users’ mileage may vary, but that is the nature of the business that we do. It’s a public business and I don’t dismiss criticism by any means, but after a very long collaborative effort with Pentagram I feel very strongly that this is a look and feel for a new The New Republic that is speaking in urgent ways to a new political moment.

Samir Husni: With this new political moment, do you feel this new The New Republic will increase or help divide our nation? Is there a role for an opinion publication to bring this country together or just enhance the divide?

Chris Lehmann: I think those are questions that are or should be put to political campaigns – we are in the business of airing out intellectually honest arguments. There is a piece in this new issue that is making a straightforward case – it is a provocative case, but a case that the Republican party is a menace.  And we have to start thinking about ways to start over. And that’s not to say we are advocating that we abolish a conservative presence but this party has become, as we’ve seen – in the wake of impeachment, and in the daily news cycle – it has become a corrupt cult of personality that is dangerously lawless, that is unaccountable to basic separation of powers, provisions to curb authoritarian access in our democracy, so we have to put that argument out. Not for the sake of dividing the country or uniting the opposition, but for the sake of asking at a basic level, what is happening in our political order and how do we as engaged citizens address it honestly? I always find discussions of journalistic vision or political agenda off-putting. The best summary of the mission of journalism in my mind, is George Seldes, who said the job of the journalist is “to tell the truth and run.”

Samir Husni: How do you take that journalistic mission and translate it onto the pages of a print publication or into pixels on a screen?

Chris Lehmann: That could make for a good cover actually.

Eddie Opara: It’s the idea of being visceral and provocative, but stating the truth. And being as transparent as possible. Coming back to the cover and being iconic and stating what’s there, and no more than what’s there, so people can react.

Samir Husni: Is there anything either of you would like to add?

Chris Lehmann: It’s an exciting time to be doing the work we do at TNR. The stakes could not be higher, and I feel really gratified to be working with this team of amazing writers we put together, and to be working on a product that is, in visual terms, a really strong, elegant, platform for our central ideas that we’re putting out into public discourse. So, even though I’m a lobbying Democrat in Trump’s America and I am prone to long bouts of despair, I could not feel more engaged and excited by the work we’re doing at TNR.

Eddie Opara: We just posted a few images on Instagram just overnight from the redesign, and the reaction from the design community has been absolutely spot on. There’s one person in the comments that says “Oh hell yeah” – this is next level awesome.

And so, for designers or design lovers too,  it seems to be working.

Samir Husni: My typical last question; what keeps you up at night?

Chris Lehmann: The typical family and house concerns. I mean, you know, all too obviously I am a political journalist who lives in Washington and cares deeply about liberal politics. So, the Democratic primaries keep me up at night, the politics of the Trump administration keep me up at night, the somewhat authoritarian leanings of William Barr keep me up at night. I could go on and on – I’m not getting a ton of sleep.

Eddie Opara: In that vein, the manic aspects of the media, delivering information at every second. I have an “Eddie-ism,” as one of my mentees calls it: “Slow the fuck down.” We have to do that. We need to take a step back and look back at what we’re all trying to do and achieve here.

Samir Husni: Thank you both.