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Archive for April, 2024

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Kat Craddock Loved SAVEUR Magazine So Much She Bought The Company.  The Mr. Magazine™ Interview With The CEO & EIC Who Relaunched The Print Edition of SAVEUR.

April 25, 2024

Kat Craddock is to SAVEUR magazine what Victor Kiam was to Remington Shavers in the late 1970s.  The famous salesman who said, “ I liked the razor so much I bought the company.”  And so did Kat Craddock who liked SAVEUR magazine so much, she bought the company.

Kat Craddock by Grace Ann Leadbeater.

A restauranteur who fell in love with the magazine at a very young age and was sad to see it halt printing in 2020 decided to do the unthinkable, buy the magazine from its current owners and relaunch its print edition without ignoring the digital space that the magazine enjoys among its faithful readers and followers.

In an all-encompassing conversation with Kat, I had the opportunity to ask her about the relaunch of the magazine in print, the role of print in today’s digital world, and how she is going to achieve success.  Her answers were down to earth, passionate and unpretentious.  She knows what she is facing and what are the challenges in store for her and the magazine, but, together with her team, she is determined to prove the theory of “print is dead” is wrong.

Kat told me that,  “Since we stopped printing in 2020, our readers have been telling us that they wanted the magazine to come back. I knew that enough people loved it and enough people would buy it that we could make it work. Maybe not in the old school distribution models, but I knew that there were enough people out there that wanted the publication that we could deliver something that they were excited about and that we were proud of.” 

So, please enjoy this Mr. Magazine™ conversation with Kat Craddock, CEO & EIC of SAVEUR magazine.  But first for the soundbites…

On SAVEUR’s mission: SAVEUR is such a particular type of publication with original recipe content,  original photography, recipe testing, and travel. It’s so core to our identity.  Those are all really expensive things.

On the magazine revenue model: . A lot of the advertising revenue that we are generating is built into these larger packages that are a combination of digital content or experiential and print. Our print magazine is $25 now. We’re not doing discounts for subscriptions.

On the myth of digital vs. print: I guess I’m being a little defiant about it. I don’t like hearing from the industry that since people want digital now, they by default aren’t going to want print.  I feel like I have this kind of personal mission to prove that theory wrong.

On what print can offer that digital can’t:  There are a lot of different types of storytelling through photography, through different story type, through different story lengths, through design that just don’t translate to digital.

On the role of events in her business model:  I want events to become more a part of our business model and our marketing model.

On selling out of the relaunch issue: we sold out, which is a great problem to have. It’s nice to be in a position of going back to our printer who was so wonderful to work with and say, okay, next time we’re going to be doubling our print run.

On what keeps her up at night: I’m a year into basically owning a startup. So probably the, the day-to-day business side of things and making sure that my team is happy and feels supported.

And now for the lightly edited conversation with Kat Craddock, CEO and EIC, of SAVEUR.

Kat Craddock by Grace Ann Leadbeater.

Samir Husni: Well, congratulations on the relaunch of SAVEUR.

Kat Craddock: Thank you so much, we’re very excited.

Samir Husni: You’re one of the few who not only relaunched the print magazine, but also have a relaunch party and also sold out of the relaunch issue. What’s going on?

Kat Craddock: Well, a lot’s going on, I guess. We bought the magazine out from our former owner last April. So it’s also our anniversary.

It’s a big anniversary this year. It’s our 30th anniversary as a publication. This month is our first anniversary since being an independent publication.

We relaunched the print magazine last month. We spent the last year working towards the relaunch. That was the first order of business that I really wanted to make sure we were able to do.

Since we stopped printing in 2020, our readers have been telling us that they wanted the magazine to come back. I knew that enough people loved it and enough people would buy it that we could make it work. Maybe not in the old school distribution models, but I knew that there were enough people out there that wanted the publication that we could deliver something that they were excited about and that we were proud of.

We’re starting slow. We’re only going to be doing two a year to get off the ground. So right now we’re working towards our fall/winter issue, which will launch in September and kind of pivoting our team, who largely had done only digital before, to the print mindset.

Getting out of the kind of quick turnaround cycle and working on assigning and shooting some seasonal content for next spring and next fall, which is it’s nice to be back on that rhythm again.

Samir Husni: I see you’re holding, to use a cooking phrase, two pots at the same time. You’re editor-in-chief and you’re a CEO. How are you balancing the job of your love for editorial and being a businesswoman at the same time?

Kat Craddock: Some days are better than others. It’s really exciting. I came from the restaurant world, so I’m used to kind of spinning a lot of plates or holding a lot of pots.

I do wish I had some more time for editorial. There are certain things that I had no idea would take as long as they did, like working through our employee handbook or our terms of use for our website, that sort of thing. I spend a lot more time looking at contracts than I ever thought I would.

But  it’s exciting and we’re learning very fast.  I have an incredible team, in particular, an incredible operations person who’d worked as our managing editor previously when we were owned by Bonnier. We’re learning very quickly together.

Having her insight into how print publishing and print operations worked in the old method has made it a lot easier for us to kind of pick and choose which systems are going to work for us as an independent pub and which ones we want to kind of reinvent.

Samir Husni: Do you think  independent publications are the future of print in this digital age?

Kat Craddock:  I can’t really speak for everybody else. SAVEUR is such a particular type of publication with original recipe content,  original photography, recipe testing, and travel. It’s so core to our identity.  Those are all really expensive things. I think that if we were trying to do a more kind of mass high volume sort of publication rather than something so niche, a lot of what we’re doing wouldn’t necessarily work. But since we know that we have a pretty loyal, devoted niche audience, we can kind of rejigger how our spending works and what we’re spending time on and what we’re not.

Samir Husni: The print editions are not cheap. Are you going more toward consumer revenue model rather than advertising revenue model?

Kat Craddock:  All the revenue is important. I’m really trying to get out of putting all of our eggs in one basket.  Advertising revenue is still part of the equation. Obviously, print advertising is not this king’s ransom that it used to be. A lot of the advertising revenue that we are generating is built into these larger packages that are a combination of digital content or experiential and print.

Our print magazine is $25 now. We’re not doing discounts for subscriptions. We’re doing a little bit of wholesale direct to retailers.  And in those cases, we’re not doing returns. We want to sell out of all these magazines. We don’t want to be throwing a bunch of copies away.  The consumer purchase is really at the forefront of what is funding the print product.

Samir Husni:  I’ve seen quite a few interviews with you.  You’re so passionate about print. Why?

Kat Craddock:  I don’t like being told that nobody wants it (print) because I don’t think that’s true.  I think that I went into food because I read SAVEUR.  I hear that from so many people in the food and beverage industry.  After we stopped printing, every single day, somebody told us that they wanted it to come back. And on some level, I guess I’m being a little defiant about it. I don’t like hearing from the industry that since people want digital now, they by default aren’t going to want print.

I feel I have this kind of personal mission to prove that theory wrong.

Samir Husni:  What do you think print can offer that digital cannot?

Kat Craddock:   That’s a really good question. There are a lot of different types of storytelling through photography, through different story type, through different story lengths, through design that just don’t translate to digital.

And obviously, there’s a lot that print can’t do that digital does really well. And I think that they both complement each other really nicely. We’re not looking to get rid of our website or anything like that.

But if we’re going to be investing in beautiful photography, long form storytelling, and more playful, short form storytelling that leans a lot more heavily on design, why not present that on the most beautiful paper that you can get and give people the opportunity to lean back and look at that content without ads and flash and video and all of this kind of distraction popping up in your face. And I think that people find that really relaxing. It’s a lot more of a pleasure and a luxury to consume media that way.

That’s why we’re not printing 12 of these a year. This is meant to be kind of a slow, leisurely experience to read a print magazine that we’re putting out.  But I think that, you know, that different experience is something that print does really well that you just don’t get from consuming media on your phone.

 Samir Husni:  You’ve opted to bring back the magazine the same dimensions as 2020 and before because you said you have the whole collection on your bookshelf and you don’t want to.

Kat Craddock:   It’s right up there.  (Pointing to the magazines on her bookshelf).  The same cut size, yes. It is significantly longer. It’s 160 pages.

If we’re going to be on stands, or available for six months, we want people to be able to take some time with those stories. We did consider going to a larger cut size. I think that some of the relaunched print magazines are going really big and it is delicious and wonderful to open up like Bitter Southerner or  Field and Stream might be going bigger also.

That said, when I unpacked my bookshelves or when I packed my new bookshelves and I got all of the archives up in one beautiful line and I realized how perfectly they all lined up. There are a lot of collectors out there. A lot of people that kept all of their SAVEURs. It’s not just me, the crazy SAVEUR lady that has every issue.

It seemed like it would be a shame for the new issues not feel like they were in the same family. The width had kind of gone up and down over the years a little bit, but the height is exactly the same.

Samir Husni:  It has been years since I’ve heard of a magazine launch or relaunch party. It’s

like even if people are relaunching the magazine, they are just doing it like hush hush. It’s like they are ashamed of relaunching it, but you went all out. Based on what I’ve seen on your website you had a great relaunch party.

Kat Craddock:   Well, a big part of the reason is that back in 2020 we still had a brick and mortar space in New York City. The whole team was based here. That’s not the case anymore.  About half of our team is in New York, but we’ve got editors in Spain and Nashville and Boston and Florida, and everyone worked so hard on this together.  I thought it was really important that we had an opportunity to come together to celebrate. We also just really like throwing a party.

Like I said, I came from the restaurant world when we did have our Test Kitchen space. We loved doing events there. I want events to become more a part of our business model and our marketing model.

So it was important to me that we kind of kicked off this important moment for us in person. It was also a great opportunity for a lot of people who worked on SAVEUR over the years to come together. So there were people who have been writing for, contributing to SAVEUR in some way, shape, or form all the way back to the 90s were in attendance.

And to see that level of support from people that worked on a brand that I loved all those years ago was really wonderful. It was nice to see everybody coming together and talking together, too, because these aren’t necessarily people that knew each other at all. But kind of being able to celebrate over something that everyone sort of shares this love for was really nice.

Samir Husni:  Tell me a little bit about your audience. People are saying print is more of a nostalgic thing, who is reading SAVEUR?

Kat Craddock:   I think about this a lot. I started reading SAVEUR when I was pretty young. My mom got it when I was 10 or so, and I started reading it a couple of years later.

I would love to find young people that are interested in cooking. It’s important to me that we’re developing relationships with the culinary schools in New York City and beyond for that reason. Yes, we have a lot of readers who have been reading us since the 90s.

They’re very valuable and very important to us, and we want to make sure that we’re giving them what they love about SAVEUR, but it is also important that we’re reaching out to that next generation. I think that it gets harder and harder to find print magazines and buy print magazines, but that makes them a little rarer and a little bit more special. We do see young people buying up vinyl records left and right, and I think that nostalgia is valuable to everybody.

It’s not just people that necessarily remember buying print magazines back in the day. I have spoken to a number of journalism students who are excited about print and see the value in it. I don’t think it’s going to get back to the volume again that it once was doing, but people are really appreciating the luxury of buying a print magazine.

Samir Husni: Can you tell me what has been the most pleasant surprise since you acquired the magazine and since you relaunched it?

Kat Craddock:   When we announced that we were coming back into print and opened up our presale, I had no idea if people were going to be comfortable with the price point. So I wouldn’t say that’s like the biggest surprise, but I was like the biggest relief that people seem to be okay with it.

I know that some folks balked a bit at the price, but by and large, I think that the readers that really saw the value, they came out. As you mentioned, we sold out, which is a great problem to have. It’s nice to be in a position of going back to our printer who was so wonderful to work with and say, okay, next time we’re going to be doubling our print run.

Hopefully that is a trajectory that we get to stay on moving forward.

Samir Husni: And what was the most challenging moment?

Kat Craddock:   Half of our team hadn’t touched print at all.  So I wouldn’t say it was a huge challenge, but it was definitely a learning curve for everybody to shift over to.  Deadlines in print are a very different thing than deadlines in digital publishing and getting people to kind of shift gears a little bit while still working on digital publishing, editing and writing new content for digital. I know that was hard for everybody. It was even hard for me and I had worked on print before, but just coming out of four years of not thinking that way is definitely a shift.

Samir Husni: Is there any question I need to ask you that I failed to ask you?

Kat Craddock:   I would love to talk about  our distribution model.  I don’t want to be working in a distribution model where a bunch of magazines are going in the trash. We spent a lot on these magazines. They’re very precious to us.  And we designed them so that they last for another 30 years on the shelf. They’re not intended to go in the garbage. There is one distributor that that we found that is willing to work with us on a no returns basis.

They’re on the West Coast. They’re Small Changes. They’re lovely.

I don’t know as many bookstores in like the Northwest area. So they were able to kind of help us coordinate with them. Other than that, all of our retail partners are stores that we know and love that we reached out to directly, and they’re buying directly from us.

Bookstores, wine shops, cheese shops, kitchenware stores. These are just shops that we know where the SAVEUR reader is or is likely to be or find us. It’s a lot more plates to spin.

Our brand partnerships person got that program off the ground. And one of our other employees is taking it over now so we can grow our list. You’re not going to find us in, big box bookstores or national supermarket chains at this point.

Samir Husni:  My typical last two questions are, if I come uninvited one evening to your house, what do I catch doing? Are you cooking, reading a book, watching TV?

Kat Craddock:   I am not cooking as much as I used to. And I really miss that. And I kind of have to force myself to do that because it’s a big part of who I am and why I do this.

But right now the business has definitely taken over my brain space in life. Most nights I’m after the Zoom influx ends, I eat quickly and then I’m back in front of my laptop, usually streaming some television while I answer emails until I crash.

Samir Husni: And what keeps you up at night these days?

Kat Craddock:   I’m a year into basically owning a startup. So probably the, the day-to-day business side of things and making sure that my team is happy and feels supported.

Samir Husni:  Thank you.

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Joe Berger, Magazine Marketing Consultant, On Magazine Distribution, Launching Magazines, And The Major Changes He Witnessed Over More Than 40 Years In The Business.  The Mr. Magazine™ Interview.

April 18, 2024

Joe Berger has been at it since the early 1980s.  He understands and knows the single copy and subscription magazine distribution channels inside out.  He is too humble to call himself president or founder of Joe Berger Consulting and prefers to be referred to as a “Magazine Marketing Consultant.” 

In that capacity, he offers service and advice to magazine publishers both big and small.  He is also will to chat with you about your magazine for an hour or two before “going on the clock.”

A realist and a firm believer that in a digital age, the platforms out there don’t meet the definition of a what a real magazine is, but he knows how expensive doing a print today, even if it is only 5,000 copies.

I asked Joe about his job and whether it is a walk in a rose garden, his answer, “Well, Samir, I look at it this way. Roses are pretty, right? They smell nice. They’re nice to look at. It’s great to sit in a rose garden. But if the chair collapses and you fall into the rose bush, you’re going to get stuck with a lot of thorns. Magazines aren’t easy. They’re not an easy thing to love. They’re not an easy thing to get into.”

So without any further delay, please enjoy my conversation with Joe Berger.  But first the soundbites:

On the changes in the magazine distribution industry: The first is you had the consolidation of magazine publishers through the leveraged buyouts of the 80s and 90s, carrying through to the private equity purchases in this century.

On another major change: When I got in the business in 82, there were probably about 11 national magazine distributors. Over time they were winnowed down till now, in 2024, we have one.

And one more change: The next set of changes came in subscription marketing. The advent of auto renew is a pretty big deal for both print and digital publishers. It can make life both a blessing and a curse for publishers.

On the cup half full or half empty: I’m generally an optimistic person. It comes down to what are you willing to deal with? Nostalgia is a very powerful emotion, but it doesn’t really do anything other than give you a desire for the way things were.

On his advice for someone launching a magazine: The advice that I give to everybody is, let’s look at your business plan, but just as important, maybe even more so, read your contracts and understand them.

On the biggest stumbling block launching a magazine: Money is a stumbling block, even for somebody who just wants to do something small, 5,000 copies, because press runs at that price are very pricey per copy. And then, how are you going to get them out to your audience?

On digital platforms: At the end of the day, I’m inclined to agree with you that if it’s just a website with a bunch of news articles, that’s not a magazine, that’s a website with news articles. The reality is that all these different things over the years were supposed to save magazines: tablets, pivot to video, pivot to subscriptions. Now, we’re pivoting to AI.

On his job as a walk in a rose garden:  Well, Samir, I look at it this way. Roses are pretty, right? They smell nice. They’re nice to look at. It’s great to sit in a rose garden. But if the chair collapses and you fall into the rose bush, you’re going to get stuck with a lot of thorns.

On bookazines: As far as bookazines go, they exist because the newsstand market does not work anymore. It doesn’t work very well for mass merchandise titles and it doesn’t work so great for specialty and niche titles.

On whether the newsstands will continue to exist: So long as Barnes & Noble exists,  we will have large-scale magazine racks.

On what he misses most: As far as the newsstand industry goes, the newsstand industry conferences that we used to have, it was nice to see people. The one-on-one meetings were  worthwhile.

And now for the lightly edited conversation with Joe Berger, Magazine Marketing Consultant:

Samir Husni: So you have been in this business since, what, the 80s?

Joe Berger: Since June of 1982. I graduated from college. I had a job offer from a small, actually the smallest national distributor at the time, a company called Capital Distributing. Capital was    owned by a publishing house called Charlton Press.

They published magazines, comics, and books. Most everything they had were the number two, three or four in their category. And they had offered me a job post-graduation on the terms that I got out to Chicago in early June for training.

And if you recall, back then, there was a pretty bad recession going on. So, I was happy to have a job offer. And that’s when it all kind of began for me.

Samir Husni: That’s great. And in those 40 plus years, I’m sure you’ve seen a few things. Can you name three major things that you think have changed?

Joe Berger: I can come up with nine divided into three different areas, all things that I’m involved in currently. Starting in newsstand distribution, three big things happened there.

The first is you had the consolidation of magazine publishers through the leveraged buyouts of the 80s and 90s, carrying through to the private equity purchases in this century. You also had the consolidation of the wholesaler side of the business. That was due, in many cases, to the owners fear of being charged by the FTC with collusion. Remember, the business came into being because of the FTC breaking up the old American News monopoly in the 1950’s. Many of the businesses were family owned and on their second, third, or fourth generation, and the new generations just didn’t want to have anything to do with all the changes the retailers wanted. And then the last thing that happened was the consolidation and collapse of national distributors.

When I got in the business in 82, there were probably about 11 national magazine distributors. Over time they were winnowed down till now, in 2024, we have one.

The next set of changes came in subscription marketing. The advent of auto renew is a pretty big deal for both print and digital publishers. It can make life both a blessing and a curse for publishers. The advent of email marketing is a big deal as well. And lastly, the fact that the post office has gone from kind of a pain in the neck to a giant pain in the neck, culminating in the difficulties we’ve seen arise even in the past six months.

Finally, in the magazine houses themselves consolidation has also been a really big deal. A number of very large magazine publishers and an even greater number of medium-sized publishers have just gone away. Secondly, the rise of digital publishers, who are is turning back to print to use as a brand extension. And lastly, the consolidation of major printers who will do magazines has affected everybody.

Samir Husni: Are you seeing the cup as half full or half empty?

Joe Berger: I’m generally an optimistic person. It comes down to what are you willing to deal with? Nostalgia is a very powerful emotion, but it doesn’t really do anything other than give you a desire for the way things were. You can’t go back, and in many cases they weren’t that way to begin with. I’d rather look to the future.

Samir Husni: Let me put you on the spot. If somebody today says, Joe, I want to start a new magazine, do you say like, get out of here? Or do you say, oh, come on and let me give you some advice?

Joe Berger: It would depend. I have said, go away. I give anybody who contacts me an hour or two of my time for free. And then after that, if they’re serious, we start the clock.

The advice that I give to everybody is, let’s look at your business plan, but just as important, maybe even more so, read your contracts and understand them. And for the love of God, don’t take them to your cousin Gerald, who does real estate on the side, because he’s not going to be able to understand these things and point you in the right direction.

About two years ago, I had a guy come to me. He had a really cool-looking alternative art magazine. I liked it a lot. And I liked him, but it became readily apparent that this guy didn’t have much money. And the contract that he was under with a very small distributor was not going to do him any good. He was never going to see any money.

There was really nothing that could be done for him unless he was willing to blow his rent money for the next few years. So I told him: here’s a couple things you might try to do and good luck. On the other hand, I’ve had people come to me who have a decent amount of money in the bank ready to invest in this. And if they have a halfway decent business plan I’ll work with them.  

Money is a stumbling block, even for somebody who just wants to do something small, 5,000 copies, because press runs at that price are very pricey per copy. And then, how are you going to get them out to your audience?

Samir Husni: You think that’s the reason people go digital?

Joe Berger: I think so, sure, because there’s less cost involved. And theoretically, you can get to your audience quicker.

At the end of the day, I’m inclined to agree with you that if it’s just a website with a bunch of news articles, that’s not a magazine, that’s a website with news articles. The reality is that all these different things over the years were supposed to save magazines: tablets, pivot to video, pivot to subscriptions. Now, we’re pivoting to AI. So far, none of it has actually done very much except for the very largest publishers that still have a bankroll that they can afford to lose.

Samir Husni: You’ve worked with some big publishers, and continue to consult with some major publishers. Has it been a walk in the rose garden through those years? Or have you had to pick a lot of thorns?

Joe Berger: Well, Samir, I look at it this way. Roses are pretty, right? They smell nice. They’re nice to look at. It’s great to sit in a rose garden. But if the chair collapses and you fall into the rose bush, you’re going to get stuck with a lot of thorns. Magazines aren’t easy. They’re not an easy thing to love. They’re not an easy thing to get into.

And honestly, as I’ve discovered, they’re not an easy thing to get out of. I have a really weird skill set. I’ve had many employers, potential employers, kind of look at me and go, I don’t know what to do with you. You’re an interesting guy and you seem nice, but I can’t fit you into that. So that’s at least been my experience.

Samir Husni: No, it’s not. Magazines aren’t easy. That’s for sure.

Joe Berger: On the other hand, to get back to them looking nice and smelling pretty, that’s very true. There’s been a lot of things about being in this business that I’ve really enjoyed. And there’s also things in this business at times that wake me up at two in the morning and keep me up until the sun comes out.

Samir Husni: Tell me, as you look at the field of magazines today, this is one thing you didn’t mention in terms of the changes that are taking place. We’ve seen a huge drop in the number of new magazines coming into the marketplace. I mean, the height of almost 500, 700 magazines back in the 80s and 90s to less than a hundred in the last two or three years.

But the market has exploded with bookazines. What’s your thoughts about this bookazine phenomenon? Are they magazines?

Joe Berger: Funny that you asked that question because in my newsletter on Tuesday, I’ll answer that question. But I’ll premiere it for you and you can tell me what you think about it.

As far as bookazines go, they exist because the newsstand market does not work anymore. It doesn’t work very well for mass merchandise titles and it doesn’t work so great for specialty and niche titles. Bookazines exist because the traditional newsstand market collapsed along with the titles that supported and made the newsstand distribution system exist in the first place. TV Guide, Cosmo, People, the women’s general service titles at checkout, adult publications, which was one of the big legs of a traditional magazine wholesaler’s profit center. All of that’s gone and nothing came that could take its place.

In the 90s and the early aughts, the industry was held up and supported to some degree because there was a decent number of medium-sized publications that still made the market possible. Titles like ones that I worked with, Computer Shopper, Low Rider, those types of publications. And that was a big part of what made it work. When that stopped working, it cleared the path for bookazines.

The only people who can really do bookazines effectively and with enough volume to make it worthwhile though still are very, very large publishers. So are they magazines? Again, if you go to the fact that a magazine is something that’s metered, that has frequency and that sort of thing, no. They’re basically annuals. They’re special interest publications. Back in the day when I worked at Outside, we had an Outside annual, with a different BiPAD and UPC code from Outside magazine.

Bookazines are using what’s left of the newsstand distribution business. There’s nothing wrong with them.  They’re something that at the moment is continuing an industry and making it possible for the industry to exist in some form. If you took bookazines away from what’s left of the newsstand marketplace, the market would shrink probably another 50 to 60 percent.

Samir Husni: Do you think we will see the day that there will be no newsstands in this country?

Joe Berger: No. Just like will we see a day when there’s going to be no record stores? There are still record stores. There’s not very many of them, but they’re still here.

Barnes & Noble, so long as Barnes & Noble exists,  we will have large-scale magazine racks. Now, we are seeing in their new stores, that are smaller than their old full-service stores, that the rack is about half the size of what it used to be, which means they can carry fewer titles. So we might see something like that happen.

And we obviously see in mainstream stores, Walgreens, Walmart, CVS, that the mainline rack has shrunk. In many cases, some stores I used to haunt on a pretty regular basis, they’ve gone from 12 running feet down to two. Sometimes you see checkouts, sometimes you see the checkouts pulled out.

I don’t think we’ll see the newsstand go away, but I think the newsstand will continue to shrink. And the other side of that equation, though, Samir, and I think this is good, is that we will see a lot of publishers who still want to sell their magazines via retail find other markets and places to sell them, if they’re clever enough.

Samir Husni: Can you give me an example of those other places?

Joe Berger: Sure. Go to a magazine like Kinfolk, for example, and look at their stockist list, and they’re in stores that have nothing to do with traditional newsstand distribution.

Samir Husni: Do you consult with Kinfolk?  

Joe Berger: I do not, but there’s a lot of indie magazines that I track. You might find them in clothing stores, they can be in record stores, they can be in all kinds of different alternative outlets, generally not mainstream retail. So long as some of that exists, there’s hope out there.

Samir Husni: Tell me, if you reflect back on those 40 years, what was the most pleasant moment, pleasant surprise, like, wow, I’ve made it.

Joe Berger: I don’t know if I’ve ever actually had that feeling.

Samir Husni: The opposite of that, what was the most challenging moment? You said, why am I doing this?

Joe Berger: That’s an easy one. First, let me answer your first question. In 1995, when the industry started to consolidate, it became very apparent that the industry as I knew it wasn’t going to exist anymore. Things were chaotic for several years, and when the dust began to settle, I realized that if I could survive that I could survive anything. Around 2002 I worked out a deal with the Athlon Sports Company, to bring my consulting practice in house with them and join with a colleague of mine, who I knew quite well and respected highly, and spent a number of years working with him, and with a gentleman who ran their newsstand department, and I really enjoyed that.

Maybe that’s when I thought I had made it?

In 2009, when the whole economy pretty much collapsed, Athlon exited our agreement and I was back on my own. They tried to do it with some dignity and respect, which were the words they used. But honestly, the feeling of betrayal that I felt at that time was very, very intense.

That was a pretty dark moment. Over the next decade we had Source Interlink collapse, we had a couple of other fairly large specialty wholesalers collapse, we had Kable go out of business, Curtis go out of business, all of that. It became apparent to me that I needed to change my focus and add some skill sets, which is what I’ve done since then.

So now, I’d say I feel more like a seasoned veteran. A survivor. And I still work with some very good people. That’s a nice feeling.

Samir Husni: What do you miss most? I mean, do you miss the face-to-face meetings that you used to do visiting the wholesaler? Do you miss the conferences, the conventions that are all gone?

Joe Berger: Yeah. As far as the newsstand industry goes, the newsstand industry conferences that we used to have, it was nice to see people. The one-on-one meetings were  worthwhile.

The thing I enjoyed most about the newsstand side of the business were the people. There were a lot of characters in the business, and some really, really good people. Some of them are now doing other things. Many of them have passed away. And that’s a shame. A lot of deep knowledge about how to do things has been lost over the years.

On the other hand, I mean, I still have a lot of face-to-face meetings like this, like you and I are having right now. And again, I’m doing other things as well. And so, I get together with those people and have meetings with them.

And I try to keep as many scheduled meetings with clients as I can.

Samir Husni: Before I ask my typical last two questions, is there anything I failed to ask you that you’d like to ask and answer?

Joe Berger: Good lord, I don’t know. I guess it’s, if I have any real regret or sadness about the magazine industry here in the States, it would be the fact that we don’t really have any good organizations right now. A lot of it, so much of it has sort of gone off into very niche directions.

There is the Niche Conference, there’s CRMA, there’s IRMA, but none of them are really nationally oriented. Companies like Mequoda have some meetings. There’s a subscription e-commerce service bureau company here in Chicago that has meetings for their clients. But there isn’t a really large-scale organization. And I think that’s a shame. I see it as something that’s hurting this business.

You have FIPP and Distripress in Europe.  I love what the International Magazine Conference has created.  Many good things could come out of that organization. I would love it if there was some way we could get their footprint here, stateside, bigger, so we could start doing IMC meetings here. Maybe at some point that’ll happen.

Samir Husni: If I come to visit you one day unannounced, what do I find you doing? Packing boxes these days?

Joe Berger: In the next two weeks, for sure. And then probably the two weeks after that, you’d see us unpacking boxes. But on a typical night, if Samir dropped in, you’d probably find me walking the foster dog, getting her ready for her evening. Then we’d be cooking some dinner, and then we’d have some dinner. And then we might play some games or read. At some point, we might all wind up on the couch, watching a little bit of TV. And then the dog would get her last walk of the night, and that would be that. Which I think is pretty much what a lot of people do.

Samir Husni: What keeps you up at night? I know you said sometimes you wake up at two in the morning until the sun comes up.

Joe Berger: Right now, the thing that will be waking me up at night and keeping me up for an hour or two would just simply be going through the list of everything we need to do as we prepare for this move to a new home and a new way of living.

But if you press me as far as magazine-related things, I guess  it would be the usual list of things that need to be done: Run the gap list, compare e-commerce results, look at a newsstand trial galley, edit the newsletter.  Do I have the headspace for all of this?

As far as the rest of it goes, you can’t really worry too much about what’s going to happen in the future because no matter how prepared you are, you never know exactly what’s going to happen.

Thank you, Samir. I appreciate the opportunity. We’ll talk to you soon.

Samir Husni: Thank you.

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A Pioneer In The Field Of Single Copy Distribution, Linda Ruth, President, PSCS Inc., Tells Samir “Mr. Magazine™” Husni: “We’ve Got To Be Doing What’s Best For Every Member In This Business.”

April 12, 2024

A pioneer in the field of single copy distribution, Linda Ruth, president of PSCS Inc., has been one of a very few women working in the newsstands’ distribution channel of the magazine business.  She started in the 1980s when the single copy industry was comprised of at least eight major national distributors and almost 400 wholesalers and too many to count retailers.  Things have changed, and they changed a lot, to say the least.

I had the opportunity to chat with Linda about the many changes taking place in an important sector of the magazine industry, a sector that is rarely talked about, and we went down through memory lane, the present, and of course the future.  What is going on now, and what to expect in the future.  The role of print and bookazines in a digital world and the advice she gives to newcomers to the magazine world.

A very frank and down to earth discussion with a woman who has seen it all and is still at it, with the same spirit and passion she had when she first started.   At no loss of words, she tells you the status of the industry as it is without any sugar coating and she is quick to caution you that, “We’re in a situation now where we’re all on the same ship, all the distribution channel partners, and we don’t want it to sink, but we’ve really got to work together to keep that ship afloat. We can’t be fighting over the lifeboats.”

So please enjoy my conversation with Linda Ruth, president, PSCS Inc.  But first the soundbites…

On a major change in the single copy distribution business: When I got started, there were plenty of women in publishing, in editorial and even in subscription circulation, but very few in newsstand sales in magazines. That’s one thing that has changed to some extent.

On another major change in the distribution channel: We’re down to a small handful of companies, with one large company, Accelerate 360, dominating national distribution; wholesaling; data; retailer racking; and even have their own not-insubstantial publishing arm.

On a third major change in the distribution business:  Publishers used to have a lot more power in the distribution business. They could negotiate discounts; they could pick and choose what retailers got the display allowance. Now they feel powerless.

On the status of single copy sales today: We’re in a situation now where we’re all on the same ship, all the distribution channel partners, and we don’t want it to sink, but we’ve really got to work together to keep that ship afloat. We can’t be fighting over the lifeboats.

On new magazines arriving to the marketplace: Some of the most successful ones have gotten a good online start before they came to print, they started an online community, and they developed a really great level of interest in what they had to say.

On magazine categories that are doing well: The craft space is still doing well, and the mindfulness space. I have a new title in the architecture space, and it’s taking a little bit of a quirky, different angle on it, and I’m really optimistic about it.

On the current bookazine scene: It’s great. You get these publications with fewer issues, higher quality, higher price points. The reader gets something of real value and they’re paying for what they get. The publisher sells at higher efficiencies and is able to monetize circulation.

On young people working in this industry: As long as this business is seen as declining, we’re not going to attract a lot of young people to it. I would like to see that change.

On the power of print in a digital age: I mentioned the print publishers who’ve come to me from digital. And of course you have publishers that start in print and then migrate partially or totally to digital. That’s not always a complete disaster, but sometimes a publisher is not expecting the loss of authority that can come from that change.

And now for the lightly edited conversation with Linda Ruth, president, PSCS Inc:

Samir Husni: Hello, Linda, and thank you for chatting with me. We’ve known each other for years. There’s a lot of talk in the industry about magazines and the future of magazines, but very few talk about magazine distribution, whether on the subscription side or the newsstand. So my question to you, you’ve been in this business on the circulation side for many years.

Linda Ruth: That’s right, I got started in the 1980s working for BYTE, a McGraw Hill magazine, in Peterborough, New Hampshire.

Samir Husni: Over those years, what do you see as the major changes? ‘

Linda Ruth: When I got started, there were plenty of women in publishing, in editorial and even in subscription circulation, but very few in newsstand sales in magazines. That’s one thing that has changed to some extent.

Back then, there were roughly 400 wholesalers. Most of those wholesalers or even most of them were family-owned. Their companies were passed down from generation to generation.

They used to have conventions several times a year. And I remember talking to one of the women at a convention one evening, and she was expressing what it was like to be part of a wholesaler family. “We’re a group,” she told me, “a special group of people who have been involved with magazines as part of a family tradition. And in some ways it feels like we’re royalty.”

Of course that is very much changed. The independent retailers are mostly gone, the chain stores have taken over, and the wholesalers have vanished. We’re down to a small handful of companies, with one large company, Accelerate 360, dominating national distribution; wholesaling; data; retailer racking; and even have their own not-insubstantial publishing arm. This was a road down which we began marching decades ago, and it may have been unavoidable, but it leaves publishers in a place where they have no choices. Distribution costs rise and they don’t have any recourse. A publisher recently said to me, “I trust the people who are working there on our behalf, but as for their owners, the big money interests, it feels like they’re not working with us to keep us all in business. They’re just picking over the carcass of the newsstand industry.”

Samir Husni: So do you think the wholesalers changed from royalty to beggars?

Linda Ruth: Not beggars, because the power resides with them. That’s a third big change: publishers used to have a lot more power in the distribution business. They could negotiate discounts; they could pick and choose what retailers got the display allowance. Now they feel powerless. Every year they are being asked for more in terms of more fees, more discounts, more commissions; even promotions are being set up and billed back to them without their say-so. And while publishers in the past had money to burn (another change we could discuss—the parties alone back then!), many publishers today are running on a very tight margin. There isn’t a lot to play with, and every successive change makes them feel like they are moving closer to the brink of doom.

Samir Husni: What do you think can be done about that?

Linda Ruth: We’re in a situation now where we’re all on the same ship, all the distribution channel partners, and we don’t want it to sink, but we’ve really got to work together to keep that ship afloat. We can’t be fighting over the lifeboats. We’ve got to be doing what’s best for every member in this business. We have a lot of conversations about what the distributors need to stay in business; and from a publisher’s perspective it’s important to keep them in business. But it would be good to also ask the publisher, hey, what can we do to help you stay in business? We know that you’re creating the product, you’re paying your editors, you’re paying your printers, your shippers. How can we help keep you in business? And once those questions are asked, maybe we can find some answers that don’t endanger the entire supply chain.

Samir Husni: I agree, that’s one of the important things that we have to keep in mind. What about somebody who wants to start a new magazine today, and they come to you and said, Linda, I need your help. What would you tell them? Forget about it?

Linda Ruth: Not at all. Every year I have a few publishers who come to me and say, I want to start a print magazine. And some of them survive, and some thrive. I have a couple of really promising ones right now that I’m very excited about. I work with them to minimize the risk at the same time we’re developing a print audience.

Some of the most successful ones have gotten a good online start before they came to print, they started an online community, and they developed a really great level of interest in what they had to say. They’ll have a strong website, a strong list, good social media presence. They know they have a message that people want to hear. The messages tend to be fairly vertical nowadays, and that’s a good thing.

So I help them get a start in the bookstores and any appropriate specialty outlets.

That reduces their risk, because publishers nowadays are coming with very high quality publications, ones that cost a lot to put together in print, and they don’t want to blow out a couple of hundred thousand copies and take the risk that they won’t sell. Years ago you got a nice sales pop just for launching a magazine; the first issue would be higher than the subsequent two or three, and then you could build back to that launch level. That doesn’t happen anymore. You’ve got to get in there, find your space, find your category, and then build more organically. Where there is sufficient interest, there will always be room to grow.

Samir Husni: You mentioned you’re seeing more vertical new magazines, like they have to be in a vertical space. Is there any specific space you are seeing more than the others?

Linda Ruth: The craft space is still doing well, and the mindfulness space. I have a new title in the architecture space, and it’s taking a little bit of a quirky, different angle on it, and I’m really optimistic about it. And I have a couple of thought leader magazines. Historically, opinion hasn’t been the easiest category. But that’s changing a bit. There’s so much noise in the online communication channels, so much misinformation, disinformation, AI, that people are looking for more fact-based, reasoned views and opinions.

Samir Husni: You mentioned crafts, and you’ve represented some of the largest craft publishers, like Stampington, and you also represent the Old Farmer’s Almanac and their publications; so you work across a variety of categories. With all these existing clients, I mean, have your journeys with them been a walk in a rose garden?

Linda Ruth: Not always a walk in the rose garden, but for the most part, it’s been really satisfying. Working on a magazine, I won’t say it’s like raising a kid, because it’s not. But it has this element that you’re really putting something of yourself into it, and you’re creating something and growing something. You’re working with some of the most creative people there are, who want to reach out to like-minded readers, who take great pride in what they’re doing. Who are creating whole worlds for themselves and their readers. Who are, especially in today’s climate, very brave. It’s a privilege.

Samir Husni: You mentioned creating new worlds, and we have a world of bookazines that are out there. What is this doing to the magazine category?

Linda Ruth: It’s great. You get these publications with fewer issues, higher quality, higher price points. The reader gets something of real value and they’re paying for what they get. The publisher sells at higher efficiencies and is able to monetize circulation.

Samir Husni: And what do you think about the power of print in this digital age?

Linda Ruth: I mentioned the print publishers who’ve come to me from digital. And of course you have publishers that start in print and then migrate partially or totally to digital. That’s not always a complete disaster, but sometimes a publisher is not expecting the loss of authority that can come from that change. The loss of advertisers, the greater difficulty in getting samples, interviewees, and various kinds of contributions.

Samir Husni: Can you imagine a print magazine wholly made for advertising (MFA) only like what’s happening with Forbes.com?  

Linda Ruth: Actually, yes. Remember Computer Shopper?

Samir Husni: In your career, 40 plus years, can you name a particularly challenging time; and can you name a special moment or a pleasant surprise?

Linda Ruth: I can, and the two go hand in hand. In the 1990s, I was working for a big consultant and we were building a company together and he fired me. It felt like a huge betrayal. I didn’t know what to do, and I had always heard that after you’ve been fired, you were poison in this business and no one would have anything to do with you.

And I started getting calls, from client publishers, from wholesalers and national distributors and even a couple of retailers, and they said, Linda, we don’t know what happened with you, but you can count on us. One of my publishers told someone, “If Linda wants a job, she can come work for us. And if she wants to be a consultant, we’re going to be her first client.” A distributor hired me for a year’s worth of consulting. And a wholesaler group asked me to continue managing their retail program.

It was a wonderful, uplifting experience for me to have such an outpouring of support from all corners of the industry. It made me feel like this industry was home to me. And some of those people are gone now, but a lot of them are still here, and I have so much appreciation for them to this day.

Samir Husni: Is there a question I didn’t ask you and you’re dying to ask yourself and answer it?

Linda Ruth: I think the question would be, where is the next generation in this industry? Where is the next generation of people in magazine distribution, magazine sales and distribution? One of the reasons that I know so many people in this industry is we grew up in the industry together. Now they’re in charge of things. They’re running the national distributor and in high level positions at the wholesaler and at the retail chains. I do have younger people in their thirties who work in my office. But I am not seeing people in their generation for them to work with and talk to and learn side by side with. As long as this business is seen as declining, we’re not going to attract a lot of young people to it. I would like to see that change.

Samir Husni: I don’t want to take a lot of your time, but my typical last two questions is, if I come uninvited one evening to your house without a notice, what would I catch you doing? Reading a book, watching TV, cooking?

Linda Ruth: All of the above, or maybe playing a video game, up until about nine o’clock. I like to front load my days, so although you are always welcome, you don’t want to show up too late, Samir.  

Samir Husni: And what keeps Linda up at night these days?

Linda Ruth: Not much–I sleep really well.  

Well, I really appreciate you taking the time and. I’m so pleased that I got this opportunity. It’s always great to spend a little time with you, Samir.

Samir Husni: Thank you.

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Using Print To Establish A Multi-Platform Lifestyle Media Brand  With NEW YOU At Its Center.  The Mr. Magazine™ Interview With Vanessa Walker, President, NEW YOU Media.

April 4, 2024

“The name NEW YOU will stand for health and wellness, will stand for beauty, will stand for a name that you could trust and you can inspire. You’re aspiring to be a NEW YOU.” Vanessa Walker

Vanessa Walker may not be a household media name.  However, after celebrating her ninth NEW YOU Awards last week, Ms. Walker has turned to be a truly media power person to contend with.  She did not come from a media background, but from a consumer packaged goods background, mainly the beverage brands LaCroix and Celsius.  She came to NEW YOU in 2020, originally a monthly magazine , “and has turned it into a 360 lifestyle brand – launching products, a conference, an awards platform and most recently launched their latest venture a content production studio.”

All of this in the span of a little more than three years.  Her plans don’t stop there.  She wants folks to know that NEW YOU is for the “timeless, ageless, quality for classy, educated people who are in the know,” and she is doing her best to deliver on that promise.

From seeking celebrities who are timeless and ageless, the likes of Christy Brinkley and others, to adorn the covers of the new NEW YOU, to adding the tag line “The Voice of Health and Beauty” to the name of the magazine, she uses her experience in the beverage industry and her marketing career to use at NEW YOU, and it shows.

Please enjoy this fun conversation with Vanessa Walker, president, NEW YOU media.  But first for the soundbites….

On NEW YOU magazine future: The future of the magazine, the magazine is the crowning jewel. The magazine is the creme de la creme. If we offer you a cover of a magazine, it’s because we want to have you featured, but we also want to use you to brand ourselves in the eye of the beholder.

On putting Christy Brinkley on the cover: We put a 70-year-old on the cover.  Why? Because she’s ageless, she’s timeless, and she’s relevant to everyone. She’s also classy. And so, when we talk about NEW YOU, we want a timeless classic beauty.

On her role as president of NEW YOU: It’s been a time of repositioning. It’s been a time of rebranding.  It’s been a time of fun. I mean, this is our ninth awards, third in-person and the awards have gotten larger and larger. I’m very excited for this year’s NEW YOU awards.

On being more than a magazine: This is a unique company in that they have a junction of media and they have a supplement line so we have the backbone of two uniquely separate, yet adjacent in some way or complementary, I would say, companies.

On NEW YOU audience: That’s really what our positioning is, timeless, ageless, quality for classy, educated people who are in the know.

On NEW YOU 360: Now, the good news is that we can take the printed publication, support it with our website and support it with our social to ensure that we have the story part too…

Really making that magazine come to life with a 360, not acting like it’s a standalone, it’s out there, it’s irrelevant to our website and social, they all have to be intertwined.

And now for my lightly edited conversation with Vanessa Walker, president, NEW YOU:

Samir Husni:  How  does it feel moving from a beverage company to a media company?

Vanessa Walker: You know, that’s a great question, because they’re so different. The volume is much higher in beverage. It’s much faster paced. It’s a much broader, larger operation.

So, I feel like I have picked up a lot of free time, to be honest, time to think. And I guess in media, with journalism, or stories, or covers, or any of that, you need time to think and be creative. So, this is a very different way.

I loved the aspect of branding, and marketing, and positioning within those beverage companies and innovation. I’m going to bring a little bit of that over here to NEW YOU, with a line of products and brands that NEW YOU will also have. So, we’re going to expand the name of the franchise.

It feels different. It feels good. It feels creative.

Samir Husni:  Some say that journalism is becoming branding and marketing. So, do you feel that you fell in the right spot?

Vanessa Walker: I do. Absolutely. Marketing is storytelling. You know, what is this? It’s a liquid in a bottle, or a can. And why does this person need it? You have to inspire someone.

It has to taste great. Sure. But many things taste great.

So, you’re really competing with huge, you know, juggernaut, Goliath companies out there that also have great tasting items. Why does this person need your item? You have to story tell, inspire them. They have to feel smarter, encouraged, nutritious.

I think of a person, a feature, a topic, a brand, it’s all closely woven.

Samir Husni:  Tell me about your goals for NEW YOU? I know you’re doing events, you reduced the frequency of the magazine. Tell me briefly if you and I are having this conversation a year from now, what you would have accomplished at NEW YOU?

Vanessa Walker: We’d like to make it a multimedia broad spectrum. So, the name NEW YOU will stand for health and wellness, will stand for beauty, will stand for a name that you could trust and you can inspire. You’re aspiring to be a NEW YOU.  How do I make myself a NEW YOU? I’m evolving, I’m learning. And so, we’re going to use all of our corporate assets.

NEW YOU is owned by Great HealthWorks.  Great HealthWorks is a D2C fully vertically integrated machine. It’s a supplement company at the heart and the core, we make and manufacture. We bottle here, we pick, pack and ship.

So, through a full warehouse, we actually create our own media through the NEW YOU Media Group. So, we film all of our own infomercials, including the scripting, pre-production, production, and post-production. And then we air, we buy our own media.

We traffic the television shows. So, we already have at the core of our corporate, kind of at a juncture of the supplement company, a pet company that we now purchased in July. And then NEW YOU, we already had beyond a magazine, we have an entire television production department in our midst.  We branded it the NEW YOU Studio. We can film for ourselves and we can film for third parties. If we have a NEW YOU event, the NEW YOU Beauty Awards, why don’t we go ahead and offer those finalists, those winners and those companies or sponsors that we’re meeting through that engagement to come to our studio and film content there? Also, if they have a brand, we may acquire it.

We could put it in through our DTC engine, we could manufacture it, we could fulfill it. And why don’t we have our own line of brands under the name NEW YOU and supplements, advertise those, bring them to the events, use kind of this community that we’re building of interaction through social and the live events, the finalists and winners, to sell products and do it in a 360 multimedia way.

The future of the magazine, the magazine is the crowning jewel. The magazine is the creme de la creme. If we offer you a cover of a magazine, it’s because we want to have you featured, but we also want to use you to brand ourselves in the eye of the beholder. So, we’re using those magazines as branding touch points, as we change as an entity, that magazine really confirms who we are at that time as we’re evolving.

Samir Husni: You’re used to the touchy-feely. I mean, you have to touch the drink, you have to touch the… So, what role the printed magazine? You said it’s the crown jewel, but I mean, what role is it playing or it plays in building that multimedia empire?

Vanessa Walker: So, actually, Christy Brinkley was a magazine cover for us in December. We’ve gone to a new cleaner look.

It looks a bit more Chanel in our branding. It’s black and white, or the reverse of that white with the black, that square edge.

What we’re doing is we’re setting ourselves apart. We’re not a Hot Topic. We’re not a weekly mag.  We’re not an influencer of the day. Christie made a career of being in charge of herself from top to bottom. Yes, she’s beautiful, but what it takes to be there in her seventies is another story.

We want to feature that because we know that beauty is a journey and its beauty and wellness combined. So, we’re kind of telling you who we are, what we’re about, who are we featuring. We put a 70-year-old on the cover.  Why? Because she’s ageless, she’s timeless, and she’s relevant to everyone. She’s also classy. And so, when we talk about NEW YOU, we want a timeless classic beauty.  Someone who is bringing more to the table than just a flash in the pan good looks.

Samir Husni:  And how would you characterize the first few years you’ve been the president now of the NEW YOU media?

Vanessa Walker: It’s been a time of repositioning. It’s been a time of rebranding.  It’s been a time of fun. I mean, this is our ninth awards, third in-person and the awards have gotten larger and larger. I’m very excited for this year’s NEW YOU awards.

We decided to use the atmosphere. One of the things about NEW YOU, we’re not located in New York. We’re not located in LA. We’re located just north of Miami. Miami is our stomping ground.

We’re having a welcome VIP party the night before the awards in a collaboration with Miami Swim Week – The Shows. Let’s use the assets of Miami. So, here we are at the W South Beach collaborating with Miami Swim Week – The Shows. And we’re going to benefit Make-A-Wish Southern Florida. My personal friend is Flo Rida called me and said, “I would love to perform.”

So a concert by Flo Rida to wrap up the night and that’s just our kickoff party. We’re just getting started. We have designs from Ema Savahl, glow in the dark bathing suit designs coming down the catwalk.

We also have Tony Dovolani from Dancing with the Stars. He’s going to do a little Miami salsa dance with a couple of ladies to kick off the night as we’re paying homage to Make-A-Wish Southern Florida.

The next day, we’re going to have our awards. We’re going to kick the day off with an exhibit hall, which is new for us, but we had such fantastic reception last year with people feeling like they wanted to touch and feel these brands that we’re giving exhibitors opportunity to connect one-on-one with consumers. With consumers and networking individuals there, influencers can take their brands away as samples.

Later we go into an influencer panel where we hear from six people about how they made it in the industry and what making it means to them. And then we’re going to take a big cocktail break, a lot of Instagrammable moments, and finally the awards: 17 awards altogether between brands, influencers, and editors’ choice awards.

Samir Husni:  It sounds like a lot of fun. Since you assumed this job, have you been walking in a rose garden?

Vanessa Walker:  Everything has its challenges and I think we’re going through challenges even this week with the last minute fall outs from the hotels that we’re involved with for these events in Miami. It becomes quite the scene, but we’re having a fantastic time. And we have so many new staff members that we’ve just recently hired in the course of the last year, from email marketing to social media to influencer manager and a digital senior marketing manager.

We’re really building out the infrastructure internally to make the NEW YOU Studio, that content powerhouse that can be beyond the infomercials of the early days of our parent company. And so this will be the first year that most of those people have experienced the NEW YOU awards. They haven’t been with us until now. It’s exciting.

Samir Husni: Do you think you’re setting a plan or a stage for other media companies to follow suit to see what they can do with their print only medium?

Vanessa Walker: It’s tough. This is a unique company in that we have a junction of media so we have the backbone of two uniquely separate, yet adjacent in some way or complementary companies.

.

But if you didn’t have this level of infrastructure, I can’t see that there would be many media companies able to chase us with supplements manufacturing and DTC. The infrastructure that’s been built over 20 years at Great HealthWorks without there being some kind of major merger.

We’ve got three bottling lines here, all the direct-to-consumer, billing, shipping, packing, and everything right here at our warehouse. So it’ll be easy for us to develop a line of complementary supplements once we build out the positioning of the brand.  What does NEW YOU stand for, and then carry that over into line of wellness items. I don’t see other media groups being able to transition that thoroughly through that many different aspects of touching consumers, no.

Samir Husni: So do you think you don’t have any competitors or you do have competitors? Vanessa Walker: I haven’t seen one yet.

Samir Husni: What was the most pleasant moment that surprised you since you became the president?

Vanessa Walker: I think I’m always surprised, when you have a monthly publication which was heavily distributed on the newsstands until 2017 then printed once a quarter and now a biannual, when we call someone, and this is really a testament to Toni Negas, who’s our managing director, and the relationships that she’s amassed over the years, we have very large names coming to the cover. So that means the reputation has maintained itself all of this time, whether we’ve been on shelf every month or we’re taking a break from shelf and we’re doing it on a bi-annual basis.

The name NEW YOU has a tremendous amount of brand equity. And just the fact that we’ve maintained, in a dot-com era where every name seems to be taken, a fabulous name NEW YOU, it has so many meanings and it’s so timeless. And that’s really what our positioning is, timeless, ageless, quality for classy, educated people who are in the know. They’re focusing on their health and their wellness and their beauty. And it’s inside and out. So I think every time that somebody comes to the phone and says, yes, we want to do a cover or calls us and says, we would like to pitch for a cover, I’m delighted and surprised by that.

Samir Husni: And what has been the biggest challenge that you did not expect?

Vanessa Walker: The biggest challenge is probably how fast paced media is today.  I already expected it, but it’s just the challenge for me is keeping up with it. And so what does it mean to be a publication? Because you have a timestamp when you’re a publication, right? We’re leading up to something, we’re coming out with it. But what if we put someone on the cover and then the day before we went with this cover, they were in a car accident, God forbid, or a scandal broke and they’re all over the news and their homes are being raided.

Then what? We look like we’re out of date immediately. Now, the good news is that we can take the printed publication, support it with our website and support it with our social to ensure that we have the story part too. Since our story broke, this occurred.  Really making that magazine come to life with a 360, not acting like it’s a standalone, it’s out there, it’s irrelevant to our website and social, they all have to be intertwined.

We began to do digital covers. When we released Christie Brinkley we shot her for the cover and she was on the print magazine cover. But we also did the behind the scenes video where we shot the cover, her hair was blowing in the wind. And so when you looked at it, you said, this is a video. As you kept watching, we took you into the cover, into the behind the scenes of the photo shoot. We came back out and ended on the cover again. So it was a live cover.

Samir Husni: As I move to ask you my typical final questions, is there anything that I have failed to ask you that you would like to add?

Vanessa Walker: One thing I’d like to add is how proud I am of our notion to go live with the Beauty Awards three years ago.  Since that time, Sephora has created a live event called Sephora. And Allure has created their live event called Allure Live Event. So I think we’ve already hit the nail on the head with something.  My thought is that we don’t have to be everything to everyone. We don’t need total world domination. Those are very large brands.

I’m flattered that our little team in South Florida hit the nail on the head that a Beauty Awards event should be live. And that now in our third year, we have evolved it. I feel like we’re a little bit ahead of the game.  We’ve evolved it now to include awards, panel speakers, and exhibits, networking for VIPs, and just a fun kickoff party the night before in Miami.  We’re going to continue to utilize our location as a destination so that we’re not only branding NEW YOU on the web and just in print, but also branding and establishing it as a multicultural bilingual entity here in the Miami area. We have big Hispanic stars coming.

Elizabeth Gutierrez, who’s one of the foremost Spanish soap opera stars, Tele Novelas. She’s actually kicking off our panel and she’s moderating our panel. We have Alexa Dellanos,  who has 9 million fans as an influencer.  There’s some other very large names, Roxana Garcia, Maggie Jimenez. We’re dominating in the South Florida market because we’re so close to the people. So we’re finding a way to make this a bilingual without really tainting it one way or the other.

Everybody feels like something is for them. And we’re doing it well in both the live event and with our social media strategy.

Samir Husni: My final questions are more on the personal side.  If I come to visit you one evening unannounced, what do I catch you doing? Cooking, reading a magazine, watching TV. What do I catch you doing?

You catch me walking in the door and feeding four dogs and then letting them out the what I call the Kentucky Derby. Because once I open up the patio door into my yard, they take off like a shot.  It’s like somebody blew a gun in the air. My pets are my passion. And so you catch me with the four of them.

And my whole life at home revolves around the four dogs and treats and outside walks and playtime and sitting on the couch with them. I do work at night. I tend to come home, eat and spend about an hour and a half with the dogs. And then I sit back down at my laptop again. It’s a very nasty habit.

And I work for about another hour because I have a lot of alone time then. And I can prepare for the next day.  I leave that laptop so that the next morning when I wake up and I’m letting the dogs back out again, I’m brewing my coffee on my Keurig and I’m sitting back down to catch any last-minute pointers or notes that I want to send out before the day gets going.

So I’m a late riser, but a late nighter. Just my schedule.

Samir Husni: My typical final question is what keeps Vanessa up at night these days?

Vanessa Walker: Oh, boy. Right now, going into the Beauty Awards, it’s the logistics with the hotel.  So pulling this event off is keeping me up at night in the near term. On the longer term coming, looking at how the roles will evolve according to the skill set of the team members here and really setting those goals down with them so they understand 12 months from now exactly what we see the NEW YOU Studio becoming, because we will be open for business within the next 12 months.

It’s already fully functional, but we’re undergoing renovations and branding. Our product line will be enhanced. And I’m sure our awards next year will be way over the top, even bigger than it is this year.

Samir Husni:  Thank you.