FAQ about Great Place To Work 2023

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FAQ about Great Place to Work®

1. What is Great Place to Work®?

Great Place To Work® assesses the employee experience and helps organisations to have a positive impact on their quality of work life, economic performance and society. Its mission: to build a better society by helping organisations become great places to work for everyone. Founded in 1992, Great Place To Work® is now present in 60 countries and surveys 12 million employees each year from 6,000 organisations of all sizes and in all sectors. In order to meet the needs of its clients, it focuses its activity on 3 areas:

- Measuring the perception of all employees, as well as the managerial practices of the organisation, thanks to a unique methodology that enables it to label companies where it is good to work.

- Support and train leaders, managers and employees with the aim of continuously improving the social and economic performance of the organisation, based on the development of its human potential

- Animating an inspiring ecosystem for organisations (publications, business clubs, events...)

Values Trust

The company's values and effective leadership create a culture of trust and inspire people to develop their full potential, driving innovation and financial growth for the organisation, which can then strengthen its positive societal impact.

The Great Place To Work® model uses a two-pronged approach to define a great place to work:

From the employees' perspective, it is a company where they trust their management, feel proud of what they do and appreciate the people they work with. This approach emphasises three key relationships, with management, colleagues and the work itself. This model is broken down into five dimensions: credibility, respect, fairness, which is the relationship of trust between employees and managers, pride and friendliness. This approach allows us to understand the experience of employees within their organisation.

From an organisational & management point of view, it is a company that achieves its objectives, with employees who give their best and work together as a team or a family - all in a climate of trust. This definition refers to 9 key action levers that the company and its management can act on in order to improve the experience of employees in the company and thus contribute to its overall performance.

3. What is the Great Place To Work® methodology for evaluating organisations?

All employees are invited to complete the Trust Index© survey (60 closed questions, 2 open questions, and 8 demographic information), a questionnaire based on the Great Place To Work® Model© methodology. Only companies that achieve an average positive response rate of 65% or more on all questions are eligible for Great Place To Work® certification.

To apply for the Best Workplaces Award, companies must also identify all of their managerial practices via the Culture Audit© structured around 5 key dimensions: trust, individual potential, values, leadership effectiveness and innovation. This file is evaluated by Great Place To Work® on the basis of an international rating grid. The Culture Audit© score and the Trust Index© score are used to establish the final Best Workplaces ranking.

4. Why should I fill in this questionnaire?

This questionnaire is a unique opportunity to make your voice heard at the highest level of the company by answering questions related to the quality of the relationship with your managers, your colleagues and your company. In addition, the open-ended questions allow you to highlight the main strengths and areas for improvement that you perceive in your company.

5. Can I fill in the survey in several rounds?

Yes, you can fill in the questionnaire in several sessions. In order to stop a session, you have to close the Internet browser. To restart it, "click" on the link in the e-mail. You will be automatically directed to the last page filled in.

6. Who is affected by the survey?

At a minimum, all employees with more than one month's seniority, regardless of their status and working hours, are concerned by the survey.

Managers and management are invited to respond to the survey.

7. How are the anonymity and confidentiality of my answers ensured?

To protect the confidentiality of your responses, if there are fewer than 5 respondents, your data will be aggregated with a larger group or it will be hidden. Great Place To Work® France is committed to protecting the privacy of each respondent. The ability of Great Place To Work® France to provide management with areas for improvement depends on the return rate and the sincerity of the responses.

This is why Great Place To Work® France attaches great importance to protecting the confidentiality of your responses. No one from your company will ever be able to see your individual responses.

No cookies or other client-side caching is used in the survey. This means that your responses cannot be retrieved by a third party.

However, your browser's normal "backspace" functionality may allow your responses to be viewed if you did not close the browser window after submitting the survey (or decided to finish later). To protect the confidentiality of your responses, Great Place To Work® France recommends that you close your browser window after leaving the survey management site.

Great Place To Work® is bound by the Data Security and Confidentiality Charter and will not provide any of the information provided to a third party.

8. How do I access the questionnaire? Questionnaire administered via an e-mail invitation

Questionnaire administered via a URL link

You must use the link provided to you by e-mail, which is strictly personal. It cannot be transferred.

In general, the validity period of the survey is 2-3 weeks from the day you received the e-mail containing the link to access the survey.

If you are within the time limit, be sure to click directly on the link in the e-mail that was sent to you personally for the current survey by Great Place To Work® France or copy and paste it into your browser window.

If you have difficulties with the TLS protocol of Internet Explorer, please try with another browser (Google Chrome, Firefox, ...).

If you are not in one of these cases, please contact the survey administrator at the following address: survey@greatplacetoworkfrance.com

To log in to the questionnaire via a URL link, simply enter the password that was sent to you, case sensitive. Make sure that you enter the URL correctly in the browser. If you are unable to log in, please contact the survey administrator at survey@greatplacetoworkfrance.com

9. What does "management" refer to in the questions?

"Management" refers to the entire managerial line, in other words the Directorate in the broad sense.

10. When are the results communicated to the company?

After the survey is completed, Great Place To Work® France sends the results to the company. It is then up to each company to decide how to present the results internally.

11. What is the minimum response rate to participate in the Great Place to Work® France Recognition Program?

In order to participate in the Great Place To Work® France recognition programme, we require a minimum level of participation from participating companies. This minimum participation rate varies according to the number of employees in the company at the time of the survey.

For example, for a company with 300 employees, Great Place To Work® France requires a minimum return rate of 56.33%. For a company with 50 employees, it is 90%.

This minimum participation rate must be reached to ensure the statistical reliability of the results and to be eligible for the recognition programme.

12. What is the level of accuracy of the survey?

If your organisation participates in the Great Place To Work® Awards, the minimum return rate we require allows for a 95% confidence interval and a margin of error of +/- 5 points. This means that if we were to repeat the same survey 100 times, the results would, in 95 cases out of 100, be equal to the results of the first survey within +/- 5%. This is a high level of accuracy for opinion surveys.

13. How does Great Place To Work® France ensure that employees were able to answer the questionnaire freely, without influence from their company?

At the end of the survey, Great Place To Work® France checks with each respondent whether they were able to answer the questionnaire freely. This question is asked at the end of the questionnaire. If employees feel that they were not able to answer the questionnaire freely, we invite them to provide their contact details so that we can discuss their feelings in a strictly anonymous manner with the employer.