A movement of neighbors and friends dedicated to welcoming new arrival families into our community through inspired crowdsourcing solutions.
MIRY’S LIST 2018 ANNUAL REPORT
MIRYSLIST.ORG | @MIRYSLIST
THE THEME FOR 2018:
ANA HUNA Ana Huna means “I’m here” in Arabic.
Not Not Not Not Not
just just just just just
an airport pickup. a ride to an appointment. a wishlist. a play date. a gift at the door.
We show our love in many ways. We tell our newest neighbors that we stand beside them, we protect them, we love them with fierceness and hope. We won’t stop because this is truer today than it’s ever been. 2018 was a year that we found so many ways to show our love and dedication to our new arrival neighbors. We paved paths, built bridges, and even broke down a few walls. We rejected xenophobia and leaned into loving our neighbors, seeing ourselves in them, and seeking out our similarities. We made America a more welcoming place for newcomers seeking a safe and empowered future. The community support system we’ve built, made up of thousands of generous donors, volunteers, and contributors, creates positive experiences for new arrival families. This stabilizes them by giving a sense of community, connectivity, joy and gratitude. Our families know they are not alone. We are here, huna, beside them. Ana Huna today and every day.
There’s always something you can do at miryslist.org.
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CONTENTS A LETTER FROM MIRY........5 CULTURE AT MIRY’S LIST…6 OUR 4 PILLARS……………….…9 FAMILIES WELCOME…….…10 WELCOME NEIGHBOR…….12 OUR REACH.……………………...18 5 TRUTHS ABOUT REFUGEE RESETTLEMENT……..………..22 THE POWER OF WORDS….25 SURVIVE, HIVE, THRIVE….…28 FUNDING AT A GLANCE….32 THE GREAT EQUALIZER…..34 OUR PARTNERS………………..36
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Miry, 33 USA, pictured with her sons Reuben, 5 and Sabo, 2.5 Photograph by Christina Gandolfo
A LETTER FROM
MIRY Friends and neighbors, How far we’ve come! Another year, another list of achievements and impact made together. It began with one item for one baby from Syria and a meeting between two moms. Since then, Miry’s List has developed into a full-fledged nonprofit organization employing a staff of 8 serving over 320 families from countries like Syria, Afghanistan, Iran and Iraq. So far we’ve activated over 75,000 American people to help welcome their new neighbors and together we are changing the model for how we welcome newcomers to our country. I have the immense honor and opportunity to learn about refugee resettlement through the eyes of the families we serve. Most of our families come with just the clothes on their backs, what they can fit in a suitcase, and their immediate family members. They had to leave their homes and most of their belongings behind. They had to say goodbye to special people, places, and things familiar to them. Imagine the sense of loss they carry every single day. Many of our families come here because the neighborhoods they come from no longer exist. But their new ones do. Connecting new arrival families to American people who want to welcome them and support their resettlement directly counteracts the dehumanizing effects of migration. Migrating with your family can be scary, uncomfortable, isolating, and awkward. Even so, resettling families want what we all want: To feel safe, to feel loved, and to feel important. And each of us has the ability to improve someone else’s experience, and it’s as simple as making a human connection. And who knows where it might lead...maybe a living room picnic, maybe meeting your new best friend...or maybe its a single moment shared. We have no idea what the ripple effect will be, but it begins with making human connections. Thank you for being present, generous, courageous, and energized to help. Thank you for encouraging and supporting us in so many ways. Thank you for trusting me to lead. Thank you for being part of our beginning, our present, and our future. I am incredibly grateful for my responsibility at the helm of Miry’s List. This magazine is an overview of the impact we made through human connection in 2018, our best year yet.
Together we are amazing.
miry@miryslist.org
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CULTURE AT MIRY’S LIST:
INCLUSIVE FROM THE INSIDE OUT
At Miry’s List, we celebrate differences, – they make us unique and complete. Miry’s List fosters a safe and encouraging culture for our families and community to share life experiences and heal trauma, not through compartmentalizing, but through sharing. Historically, people migrating have been expected to take what they’re given and be grateful for it. It’s a dehumanizing mentality that promotes tribalism and inequity. Miry’s List culture proactively counteracts the effects of tribalism and racial inequities by giving everyone a seat at the table and empowering them to help.
Pictured on right: The Fab 5 of Miry's List Husna Ahmadzai of Afghanistan, Family Services Coordinator, Farsi Huda Abu Gharbih of Jordan, Director Family Services, Arabic Ayman Issa of Syria, Director of Dispatch Rafid Albawi of Iraq, Director of Logistics Rabia Ahmadi of Afghanistan, Director Family Services, Farsi Photo by Living On One
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“We’re like the United Nations. I look around and I see the whole world represented.”
– Rafid Albawi, Director of Logistics, Miry’s List
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(From left to right) Evan Kleiman, Maritza Gualy,, Miry Whitehill, Cyndi Otteson, Katie Kildow, (Seated) Abeer Alfirafi Photograph by Christina Gandolfo
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CULTURE AT MIRY’S LIST:
OUR 4 PILLARS Our first pillar is
GRATITUDE, felt in everything we do. We don’t simply recognize someone’s
differences...we appreciate and value who they are. You can recognize the value of a human being at any time, for any reason, and the impact for that individual is expansive. Studies show that when people feel appreciated they are more productive, focused, healthier, engaged, and are much more likely to stay with their companies. Feeling appreciated motivates a person to make things better, find more to be thankful for, and it ripples out. For someone who has been systematically marginalized and invisible for many years, being seen is restorative, healing, and gratifying. We incorporate gratitude from the top down, and it extends into our approach with families, recognizing the individual for who they are, not what they do.
Our second pillar is
CIVILITY, encouraging the demonstration of kindness. The effects are more
competent and developed leaders. Research shows that people who are civil perform better, are viewed as more competent, and are more likely to be seen as leaders. By empowering people to be role models, they develop themselves and are motivated to improve their world in everything they touch.
Our third pillar is
CHOICE, reminding us to celebrate and honor our ability to choose. We are
independent, unique individuals who proactively opt-in to our lives. The culture of choice became central to Miry’s List first in our approach with families, naturally developing throughout our organization. We examined the shift in individuals experiencing resettlement - the moment and moments they go from a survival mentality to a sense of place, purpose, safety, and consent. This shift into choice is a turning point for individuals and families experiencing resettlement. When you’re a refugee, you are expected to wait in line, stay quiet; you’re told what to do and where to go. You’re operating from a place of survival, which is an instinct, not a choice. A healthy mind does not choose to survive, a healthy mind survives. So our practice became asking, “how can we help?” to empower people to choose for themselves. When people are put in situations where they can make decisions for themselves, their mindset changes from “receiver of charity” to “empowered active participant.”
Our fourth pillar is
PRESENCE, acknowledging everybody’s seat at the table. We are here.
Together. We are here for our families. Our families are here, and we can help. We are honored to be entrusted with the opportunity to help. Our slogan “Ana Huna,” is Arabic for “I’m Here.” Ana Huna is for our families to declare when they arrive, they have waited so long and have had to withstand unthinkable violence and trauma. But they made it, and they’re here, and they’re home. Ana Huna is for our community to proclaim, “we are glad you have come, and we are here for you.” The resettling refugee community were forced out of their home countries due to violence, racial and religious persecution, xenophobia, and homophobia. A declaration of presence proactively counteracts the effects of systematic marginalization and shame associated with migration. We are here and we all belong.
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OUR CULTURE:
FAMILIES WELCOME
Huda Abu Gharbih, Director of Family Services Arabic at Miry’s List with her sons, Qassim 10, Mohammad, 7, and Abdullah, 4 Photograph by Christina Gandolfo
Opening the door for moms and dads is opening the door for kids and families as a whole. We set out to understand the unique challenges that resettling families face through conversations and experiences with our families, volunteers, partners, and donors.
HERE’S WHAT WE’VE LEARNED: • The majority of people coming through the refugee resettlement system come with their family. • Many of the families we serve come with more than 5 children, some as many as 10 children. • Most of the families we serve have children under age 5. • Many of the moms and dads in our program are stay-at-home parents without access to babysitters. • Most of our volunteers balance their contribution to Miry’s List with parenting, working full time, or a combination of the two.
These findings led us to developing comprehensive family-friendly practices to serve the resettling refugee population, our staff and volunteers. At Miry’s List we are raising the bar on family-friendly workplace policies: • All Miry’s List events are baby and kid friendly. • We provide free on-site childcare for all team meetings, for staff, partners, and volunteers. • We encourage family participation to immerse people of all ages in the practices of welcoming newcomers to our community. • Flexible scheduling allows team members to fit their contribution in with the demands of parenting, work, and life. These policies create an equitable environment which guarantees that all people we serve will receive fair treatment, access, opportunity, and advancement.
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WINNER OF THE 2018 LA2050 ACTIVATION CHALLENGE:
WELCOME, NEIGHBOR We believe that a Los Angeles that welcomes refugees and asylees with open arms and in a way that promotes volunteerism and civic participation through the Neighborhood Council system - – will be a better, more compassionate, and more engaged place for all Angelenos.
Zulal, 7. Kabul, Afghanistan. Arrived Dec 2016 Photograph by Robyn Von Swank MIRY’S LIST ANNUAL REPORT 2018
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Badih Roumia, 47, with his daughters Hala, 7, Hela, 6 and Rasha, 9 at their home in Southern California. Photograph by Miry
Welcome, Neighbor by Miry’s List is making Los Angeles the most welcoming city in America for refugees. Together with the Los Angeles Department of Neighborhood Empowerment, we’ve set out to activate 100,000 Angelenos to welcome their resettling neighbors by making it easy and enjoyable to get involved through their neighborhood council.
These best friends met after their families moved to Southern California from Afghanistan and they became next door neighbors. Photograph by Miry 10
Neighborhood Councils in the Welcome, Neighbor pilot to make Los Angeles a more welcoming city for resettling refugees.
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IMPACT TO DATE:
58,572 Angelenos engaged to date through in-person events, council meetings, marketing, and social media.
12 Neighborhood Councils enrolled in pilot program (2 councils over goal for year 1!)
9 Welcoming Liaisons appointed 1st Welcoming Committee formed in Historic Highland Park of 5 board members and 1 stake holder
45 more
applications submitted, representing 30
Neighborhood Councils across LA
2 Welcoming Resolutions adopted 16
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Welcome, Neighbor by Miry’s List is a framework to make it easy and enjoyable for anyone in Los Angeles to directly support resettling Angelenos. We partnered with the Department of
Neighborhood Empowerment at Los Angeles City Hall to activate neighborhood councils to become the leaders for welcoming families resettling as refugees in Los Angeles. Miry’s List is a proud recipient of the 2018 LA2050 Activation Challenge, which turned the lights on for Welcome, Neighbor. To g e t h e r w e a r e activating 100,000 Angelenos and making Los Angeles the most welcoming city in America for refugees.
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Naseema Kashefi, 27, new resident of Anaheim from Afghanistan, pictured with her son Haroon, Age 10 months. Photograph by Miry
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MIRY’S LIST IS A P R O U D RECIPIENT OF THE 2018 LA2050 AC T I V AT I O N CHALLENGE 17
OUR REACH We focus on scalability and sustainability in our programming with the goal of providing services to new arrival families in all resettlement cities across America. Wishlist by Miry’s List, based on the Amazon platform, is available to new arrival families in all fifty states. Consider this testimony from one of our families in Woodbridge, VA, published In March 2018 on the front page of the Metro section of The Washington Post:
A 43-year-old refugee from Afghanistan named Mohammad sat recently in a two-bedroom apartment with his pregnant wife and three elementary-school children. A purple children’s bicycle donated through the list leaned against the wall as his two sons, 9 and 6 years old, watched a cartoon on the donated TV. They arrived in the United States in July, leaving behind their two story house and garden in Kabul after Mohammad’s work for aid agencies had become too dangerous. When they first moved into the utilitarian apartment, his wife looked at the empty rooms and burst into tears. “There was nothing, and that was one of the things that killed her emotionally,” said Mohammad, who didn’t want his last name used because he did not want people in the Afghan community to know about his situation. A friend brought over a used mattress that had been sitting outside for a couple of months, but the family was leery of sleeping on it.
A few days later he learned about Miry’s List from an Afghan colleague who was working for the organization. “After some days the new things started coming to the door for us,” he said. They got beds and mattresses, school bags and stationery, blankets, toilet paper, laundry detergent, etc. But it didn’t stop there. They got their dining set, couch, and kitchen implements, a television, and iPads for the children. Finally, a sewing machine that his wife had asked for so she could start making what they needed. “The good thing I found with Miry’s List was the initial and very quick support,” said Mohammad, who works now at a nonprofit that helps refugees. “This is important to people who are coming to this country with only their dreams and instead of feeling invigorated they can quickly become hopeless” making it a goal for our organization to shift the focus back to the exciting aspects of being here.
Zarour family. Syria. Arrived Sep 2016 Photograph by Christina Gandolfo MIRY’S LIST ANNUAL REPORT 2018
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OUR IMPACT IS NOT LIMITED BY GEOGRAPHY
THE INTEREST:
DEMOGRAPHICS:
REACH:
Over 53,000 individual people have visited the Lists page on our website to shop and send gifts to families resettling as refugees in America since the launch of our website.
• 75% of the people on our website are women • 66% are between the ages of 25-44 • 90% of our supporters are in the US, followed by Canada and the United Kingdom.
U.S. community of supporters is national. 53% of the Miry’s List donor community comes from California, followed by New York, Texas, Virginia, Illinois, Oregon, Washington, Massachusetts, Florida and Michigan.
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(Left to right) Miry Whitehill, Ayman Issa, Jenna Fischer, Lee Kirk pictured at Miry’s List 2nd birthday party at WeWork Vine Photograph by Michael Mendoza
2018 ANA HUNA LEADERSHIP AWARD RECIPIENTS:
JENNA FISCHER AND LEE KIRK
“ Seeing the needs of our neighbors and coming together to fill those needs makes the community as a whole a better place. Miry’s List is not just about giving away goods or services, it’s about building people up, making connections, deepening our attachment to our neighbors and neighborhoods.
” -Jenna Fischer
5 TRUTHS
ABOUT THE REFUGEE RESETTLEMENT SYSTEM IN THE US The federally-managed and funded refugee resettlement system in America is designed to be a public/private partnership. However, a lack of scalable infrastructure for communitybased and private sector collaboration leaves gaps in the resettlement experience for families. Through firsthand experience, 1st and 3rd party research, and collaborations with industry experts, we’ve identified five truths about the refugee resettlement system in America:
1.
The system is designed to keep people alive.
2. The system does not account for the things and services that make an individual or family FEEL alive. 3. The system does not have resettling families covered. 4. Most resettling families struggle to have basic needs met. 5. The stakes are high and neighbors can help. It’s not uncommon for resettlement agency case workers to get lost in an unending cycle of reporting and going from one appointment to the next. The system is not perfect, and even on it’s best day, there are gaps and families fall through. Miry’s List is the mechanism for American people to get involved directly to support resettling refugees in America, taking pressure and workload off agencies and case workers, helping families to become part of a connected community in their new neighborhoods. It’s never been easier or more enjoyable to make direct impact for families resettling in America as refugees.
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Huda Abu Gharbih, Director of Family Services, Arabic, Miry’s List Photograph by Christina Gandolfo
Ayman, 47, Director of Logistics, Miry’s List. Damascus, Syria. Arrived Oct 2016 Photograph by Christina Gandolfo
P E O P L E F I R S T R E F U G E E N E W ARRIVAL STORY E X P E R I E N C E A N A H U N A P E O P L E F I R S T R E F U G E E N E W ARRIVAL STORY EXPERIENCE ANA H U N A P E O P L E F I R S T R E F U G E E N E W A R R I V A L Ayman, 47, Director of Logistics, Miry’s List. Damascus, Syria. Arrived Oct 2016 Photograph by Christina Gandolfo
OUR LANGUAGE
THE POWER OF WORDS Spend time selecting words with intention and kindness. Be an advocate in the world for accurate and appropriate use of words. Here are ways we have developed our lexicon to communicate in a way that is authentic and uplifting.
People-first:
When you refer to someone, define them as a
person first and add words to describe them next. Instead of referring to someone in our program as a “refugee,” refer to them as a “person experiencing migration” or “family experiencing resettlement as refugees”. With people-first language we communicate that the individual and family are not defined by their migration experience.
Refugee vs. New Arrival:
The term “refugee” is used
commonly as an umbrella term for anyone who has ever experienced migration. Miry’s List families are not refugees. Once a family arrives here, they are new arrivals, new neighbors. From the moment they step off the plane, they go from being “refugees seeking refuge” to newcomers in our communities. We embrace them as completely and unconditionally as we would any struggling family in our community. This approach frees our families from the label “refugee,” empowering them to see themselves as we see them: capable, strong, welcome, and important.
Story vs. Experience:
With the best intentions, we can
use words that undermine or misdefine another, directly or subtly. When meeting a new arrival family, they might share their experiences with you. Remember that these accounts are not their story, but their experience.
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We asked 565 people in our community this question:
Why do you want to be involved with Miry's List? We compiled their responses into a word cloud. The bigger the word, the more often it was used in replies. Feast your eyes and take it in. We. Just. Want. To. Help.
OUR PROGRAMS
SURVIVE, HIVE, THRIVE Miry’s List programs are designed to address challenges that resettling families face starting from the day they arrive. Our programming is customized to each family’s needs and divided into 3 chronological pillars that start from our families’ first steps off the plane: Survive, Hive, & Thrive.
Abdul Tamim Elham, 29 and his baby Rezwanullah,, 1 (Afghanistan), new residents of Los Angeles. Photograph by Angie Smith from the project entitled, “Stronger Shines the Light Inside”
STAGE 1: SURVIVE Brand new arrival families are in “survival mode,” often living in motel rooms, jet-lagged, quiet, confused and scared. The goal in this initial phase is for each family member to rest, relax, and do whatever they need to do to feel safe.
PROGRAMS IN S U R V I V E : Welcome Home: Temporary housing to keep resettling refugees out of motel rooms by matching them with welcoming neighbors who have empty guest rooms and guest houses. A soft, safe, welcomed landing makes all the difference in the world for families beginning their rebuilding journey.
Emergency Supplies: Urgently needed items that can't wait, including but not limited to, meal and groceries delivery for families waiting for food stamps, diapers, wipes, cell phones, car seats, formula, and refrigerators.
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STAGE 2: HIVE Once a family has moved into a permanent home, we begin the Hive phase of our program. Our compassionate community surrounds our families with the people, services, and things they need t o r e b u i l d t h e i r l i v e s .
PROGRAMS IN H I V E : W i s h l i s t s : Families create a custom wishlist, like a baby registry, of the supplies they need to turn their house into a home and to feel safe and supported. Wishlists live on our website and anyone with access to Amazon can send a newly resettling family a gift to welcome them to America.
Welcome, Neighbor: A framework for any Los Angeles neighborhood, workplace, or organization to make direct impact to support their resettling neighbors. In partnership with the LA Department of N e i g h b o r h o o d Empowerment, Goldhirsh Foundation, and Annenberg Foundation.
STAGE 3: THRIVE In Thrive, our families feel safe, empowered, hopeful, and supported. A common way we can tell that a family has reached Thrive is when they ask about v o l u n t e e r i n g opportunities with Miry’s List. Refugees in s u r v i v a l m o d e don't wonder whether their neighbors are struggling too -- their own immediate needs are too pressing. Thriving neighbors wonder how they can help other people a r o u n d t h e m . Programs in Thrive: N e w A r r i v a l S u p p e r C l u b : A social impact culinary experience featuring New Arrival chefs giving families opportunities to show off their skills and food culture, earn money, and meet American people who want to welcome them.
FINANCIALS:
2018 FUNDING AT A GLANCE
D A T I % ON S
2018
ANNUAL OPERATING REVENUE
EW AR
$391,123
N
FOUNDATIONS $195,018
R IV A L 13 S . 3% U P P ER
C
SPECIAL EVENTS $51,869
LU B CONTRIBUTIONS $144,236
C o n tr 3 6 .9
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A NOTE FROM OUR CFO: “Miry’s List has shown me the power of the collective good in people. And the inherent kindness that exists when people are given access to helping others.” -Dan Chang, Chief Financial Officer
N ER A 30 L & . 8% AD M IN
2018
ANNUAL OPERATING EXPENSES
GENERAL & ADMINISTRATIVE $97,628
$317,277
G
P R O 57 GR . 4% AM
FU N D 11 RA . 8% ISIN
FUNDRAISING $37,486
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PROGRAMS & SERVICES $182,162
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THE GREAT EQUALIZER:
FOOD
ABEER’S 5 INGREDIENT (VEGAN)
HUMMUS Serves 6-8
INGREDIENTS 2 lb. dried chickpeas (garbanzo beans) 1 cup fresh lemon juice 1 cup tahini (sesame seed paste) 5 ice cubes 2 cloves garlic Salt to taste Olive oil for drizzle
DIRECTIONS Soak dried chickpeas in water overnight. The next morning, rinse them in a colander with cool water. Place rinsed chickpeas in a stock pot of water and boil very well, about 1 ¼ to 1 ½ hours. When chickpeas are soft, remove them from water and let them cool completely. Place cooled chickpeas in food processor and turn on. Add 5 ice cubes, one at a time, while machine runs. Pour in lemon juice, slowly, allowing it to blend, then add the tahini and allow the machine to run until fully blended and smooth. Add salt to taste. Give yourself a hug! You just made Abir’s 5 ingredient hummus! Serve room temperature in a shallow bowl of plate, finishing with olive oil drizzle and sumac garnish for color.
ARABIC PHRASES: Haza laziz! = This is delicious! Shukran! = Thank Ana Huna =2017 I’m here Husna, 20, Family Services Director, Miry’syou! List. Afghanistan. Arrived Mar Photograph by Angie Smith
Chef Abeer and Evan Kleiman (KCRW Good Food) talk hummus at 2018’s World Refugee Day Celebration. Photographs by Zach Fine
THANK YOU
OUR PARTNERS
(IN ALPHABETICAL ORDER)
FOUNDATION PARTNERS
PROGRAM PARTNERS
Annenberg Foundation California Community Foundation Conrad N. Hilton Foundation Goldhirsh Foundation LA2050 Liberty Hill Foundation Mattel Children’s Foundation Skirball Cultural Center Social & Environmental Entrepreneurs (SEE) The San Francisco Foundation
Baby2Baby Claremont Canopy EmpowerLA Immigrant Defenders Immigrant Families Together
COMMUNITY PARTNERS Cheatam Snail Mail IKAR Momtivist One Down Dog Yolk Zweet Coffee
CORPORATE PARTNERS CAA Foundation Casper Go As If Creative Hill+Knowlton Strategies ICM Partners NOM Digital Northstar Moving Omelet Participant Media RYOT StepForward The Jane Club Tower26 Agency Weber Shandwick Wpromote Yelp
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SOCIAL AMBASSADORS Jenna Fischer Noureen DeWulf June Diane Raphael Maz Jobrani Emily Henderson Dawn O’Porter Evan Kleiman Simon Majumdar Rachel Bloom Milana Vayntrub Sarah Jones Sara Benincasa Laura Long
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Crazy Ex-Girlfriend� creators Rachel Bloom, left, and Aline Brosh McKenna. Photograph by Emily Berl for The New York Times
When we break down the number of people who contribute to getting us where we are, we realize it doesn’t take a village, it takes the world.
The first Miry’s list, 2016 Photograph by Miry Whitehill Abdulbaset, 10 & Muhammad, 12. Homs, Syria. Arrived Nov 2016 Photograph by Danny Liao