Hotel Las Torres International Tourists Season 22-23 by Reserva Las Torres

Hotel Las Torres Season 2022-2023 8 September 2022 to 30 April 2023 Las Torres Patagonia | www.lastorres.com

At the most southern tip of South America, in Chile, lies a hidden outdoor paradise with spectacular natural landscapes, unique wildlife and endless trekking trails – Las Torres Patagonia is located in the heart of Torres del Paine National Park.

Las Torres is a nature reserve and ecotourism destination that incorporates international certified conservation practices into an epic adventure experience immersed in the very center of nature. Las Torres Patagonia works to protect the natural environment and conserve the local history, cuisine and traditions.

This family run reserve extends for over 10,000 acres, along the Park´s famous trekking trails; the W Circuit and the big O Circuit. Within the reserve we offer: Hotel Las Torres – with traditional horse stables & organic regenerative kitchen garden; and, in 5 different sectors on the trails, we offer Mountain Hostels and fully equipped camping experiences.

Las Torres Patagonia

Our local team at Las Torres Patagonia is waiting to give you a warm welcome and will help make your stay in the Eighth Wonder of the World truly unforgettable.

Classic All Inclusive Program ......................................................................................... Special All Inclusive Programs ......................................................................................... Puma Encounter ........................................................................................................ W Circuit Hotel ....................................................................................................... Honeymoon ................................................................................................................ Bed & Breakfast ....................................................................................................................... Shuttle Service ......................................................................................................................... Facts about Hotel Las Torres .......................................................................................... Useful tips for your trip to Torres del Paine ............................................................... Hotel Las Torres Flexible Policies ...................................................................................... Contents 343230262420161286 The contents of this document is intellectual property of Las Torres Patagonia and any unauthorized reproduction is strictly prohibited Hotel Las Torres Reconnect with nature and immerse yourself in the extraordinary landscapes of Torres del Paine National Park with it´s rocky mountains, hanging glaciers, turquoise lakes and native forests. We welcome you to our traditional hotel and ranch, where you can enjoy the best location in the Park, a premium stay and authentic Patagonian culture and cuisine. Hotel Las Torres strikes the balance between adventure and comfort and offers a variety of excursions and activities, which include the Park´s highlights, the hotel restaurant & bar, regenerative kitchen garden and traditional Patagonian horse Ourstables.wildlife is incredible, the views from the hotel are breathtaking and our team is local, knowledgeable and passionate about nature and conservation. They are waiting to share with you their love for Patagonia and show you the spectacular secrets of Torres del Paine. 3

GREY GLACIER Grey Sector Los Perros Ranger Station & Campsite 1st Grey Lookout Británico Paine GrandeFrancésSector Lago Grey Hotel Paso Ranger Station & Campsite Park 3 hrs Paine RangerGrandeStationLagoGreyRanger Station Los Perros 2nd Grey Lookout John Garner Pass Chile - South América Punta Arenas Airport Chilean PatagoniaPuerto Natales Airport Torres del Paine National Santiago Airport Chilean Patagonia Torres del Paine National Park Tucked away in the most southern tip of South of the Park, in the gateway to the two world hostels and ready set-up camping in 5 different

Las Torres Base Viewpoint Dickson Sector BritánicoCampsiteRanger Lookout Sector Pudeto Pier Francés Lookout FRANCÉS CUERNOS CHILENO HOTEL LAS ORGANICTORRESGARDENSTABLES Dickson Ranger Station Las RangerTorresStation Río Serrano Park Entrance 30 min Italiano Ranger Station & Campsite Perros Sector MAP LEGEND O LasWCircuitCircuitTorres RoadNavigationBase WiFi Bathroom O Circuit: 74miW Circuit: 47miLas Torres Base: 12mi National Park South America, in the centre of Patagonia, you´ll ﬁnd Torres del Paine National Park. Las Torres lies in the heart world famous trekking circuits, the W Circuit (4 to 6 days) and the O Circuit (8 days). It offers a hotel, mountain different sectors along the most popular hiking trails.

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Excursions

Boat trips on Grey Lake and River Serrano are not included in the All Inclusive program and if you are interested in taking them it is important to make reservations ahead of time due to limited spaces.

Hotel Las Torres offers our All Inclusive guests an exciting variety of free adventure excursions within Torres del Paine National Park, including walking, trekking, horse riding and other sightseeing tours to enjoy the best panoramic views of the Park. Our highly qualified guides will share their expert knowledge and give you an unforgettable experience. We offer full-day and half-day excursions. All details of excursions and availability can be confirmed at the Hotel.

The All Inclusive Experience

This is your best bet for taking in as much as you possibly can of Torres del Paine’s scenery, culture and wildlife. The all-inclusive package includes transport, a superior room, all your meals in our traditional restaurant or bar, unlimited drinks from a wide variety of local wines, craft beers, original cocktails and last but not least… as many activities as you can fit into a day! Torres Adventure Excursions Francés ValleyHorseback Riding, Ascencio Valley

Paine Massif ALL OF OUR ALL-INCLUSIVE PROGRAMS INCLUDE: Laundry servicePremium wines, premium liquors & premium beer Transfers outside our scheduledregulartimes fromtransportScheduledtoandPuntaArenas,PuertoNatalesorCalafate Entrance fee to Torres del Paine National Park All meals Open Bar Bilingual guides Spanish / English (ask for a quote for other languages) Accommodation in superior room A 20% discount in our spa All excursions inside theParkNational WiFi Service tips Navigations *Visit to Cerro Negro Ranch includes: Grilled Patagonian lamb with drinks (wine, pisco sour, juices and soft drinks) or Patagonian high tea, a sheep shearing and sheep dog demonstration as well as a visit to the “Colonial House” (Museum). OUR PROGRAMS DO NOT INCLUDE: Services mentionednot Visit to Cerro Negro Ranch (only for transfers from Punta Arenas)* Travel insurance 7 Las Torres Patagonia | www.lastorres.com

Las Torres Patagonia | www.lastorres.com 8 2 Nights 3 Nights 4 Nights 5 Nights Double Single Double Single Double Single Double Single LOW $1.705 $2.335 $2.310 $3.180 $2.875 $3.960 $3.365 $4.630 HIGH $1.850 $2.520 $2.600 $3.465 $3.240 $4.315 $3.780 $5.050 SPECIAL $2.035 $2.775 $2.850 $3.810 $3.550 $4.745 $4.150 $5.545 Special:High:LSEASONSow: CLASSIC ALL INCLUSIVE PROGRAM 2 Nights 3 Nights 4 Nights 5 Nights Triple Child Triple Child Triple Child Triple Child LOW $1.475 $860 $2.000 $1.165 $2.490 $1.420 $2.905 $1.640 HIGH $1.630 $950 $2.280 $1.310 $2.840 $1.585 $3.315 $1.835 SPECIAL $1.795 $1.035 $2.500 $1.430 $3.115 $1.740 $3.640 $2.020 8 September to 31 October 2022 & April 2023 01 November to 21 December 2022 & 4 January to 31 March 2023 22 December 2022 to 3 January 2023 Rack Rates (USD) per Person ADDITIONAL CHARGE FOR ROOM UPGRADE TO SUITE: Price: • Low Season: US$165 per person, per night • High Season & Special: US$175 per person, per night

Pionero Bar Comfortable Rooms Horseback Riding, Mount Cerro Paine Organic Garden

PROGRAM Puma Encounter W Circuit Hotel Honeymoon InterestSpecial Nature lovers interested in Patagonia´s diverse wildlife and especifically in tracking the King of the Park, the puma, in it´s natural habitat Hiking fans looking to walk the world famous W Circuit and return each night to the premium comfort of our hotel Newlyweds or couples looking for the honeymoon experience and a magical adventure in nature Characteristics • Expert puma trackers • Guaranteed puma sighting • Small groups of max 7 people • Hike the 3 valleys of the W Circuit on a day trip base • Enjoy maximum comfort, traditional cuisine and authentic culture • Full-day private excursion to Laguna Azul including romantic picnic • Couples treatment in our Spa Dates 04 to 09 October 2022 10 to 15 November, 2022 01 to 06 December, 2022 04 to 09 January, 2023 18 to 23 January, 2023 22 to 27 February, 2023 12 to 17 March, 2023 26 to 31 March, 2023 07 to 12 April, 2023 8 September 2022 to 30 April 2023 8 September 2022 to 30 April 2023 Duration 5 or 6 days 5 days 4 to 6 days Pricepersonper from US$ 3,850 US$ 3,135 from US$ 2,135 SPECIAL ALL INCLUSIVE PROGRAMS Customized programs for special interests and occasions Are you looking for a more personalized service? All of our all-inclusive programs can be upgraded with: 1. Exclusive private transport for the travel group to and from the hotel 2. Exclusive private excursiones with a personal guide who will share his/her expert knowledge of the National Park 3. Meals served in the privacy of your own room Ask for a quote for this upgraded personal experience at info@lastorres.com Paine Massif

Las Torres Base Lookout

5 Days / 4 Nights 6 Days / 5 Nights Double Single Double Single LOW $3,850 $4,950 $4,730 $6,050 HIGH $4,180 $5,280 $5,170 $6,490 Las Torres Patagonia | www.lastorres.com 12 PUMA ENCOUNTER PROGRAM As well as the raw, incomparable beauty of Torres del Paine National Park is a natural paradise and wildlife sanctuary for the puma, the undisputable king of Patagonia. Embark on a unique nature expedition with our expert puma tracker and guides - a truly thrilling and unforgettable experience tracking the steps of the second largest feline in the Americas, together with guanacos, foxes, huemul deer and condors in their natural habitat. This program requires a minimum of 2 people. In the case of only having 1 person booked, he/she will be contacted 29 days before check-in to ask if he/she is willing to pay the single supplement or change to a different date or program. Rack Rates (USD) per Person Observation Dates Low Season Observation Dates High Season 04 to 09 October 2022 10 to 15 November, 2022 07 to 12 April, 2023 01 to 06 December, 2022 04 to 09 January, 2023 18 to 23 January, 2023 22 to 27 February, 2023 12 to 17 March, 2023 26 to 31 March, 2023 ADDITIONAL CHARGE FOR ROOM UPGRADE TO SUITE: Price: • Low Season: US$165 per person, per night • High Season: US$175 per person, per night

Torres del Paine - Puerto Natales, Punta Arenas or Calafate Day 6 Van transfer to Puerto Natales, Punta Arenas or Calafate.

Puma Encounter or Adventure Excursion Day 5

Pumas in Torres del Paine

Punta Arenas - Cerro Negro Estancia - Torres del Paine Day 1

Beginning at sunrise, after a hearty breakfast, your daily Puma tracking will begin on foot or in a van and will take you exploring the Las Torres Reserve and Torres del Paine National Park. Our expert tracker will lead you to the best places for exclusive puma sightings, while enjoying magnificent views of the surrounding mountains, glaciers and Patagonian wildlife. Each day you will return to the hotel for lunch and then continue your search for pumas during the afternoon. This program offers an exclusive opportunity to visit unexplored areas of Torres del Paine National Park, off the beaten track.

Depending on your interest, you can continue with the puma tracking experience or take one of our adventure excursions, selecting from 11 full-day or 10 half-day tours that combine visits to the Park’s iconic viewpoints, while enjoying breathtaking landscapes and the native wildlife.

Puma Encounter Excursion Day 2, 3 & 4

We’ll pick you up from the airport or your hotel in Puerto Natales, Punta Arenas or Calafate for a scenic trip to the Park. Along the way, if coming from Punta Arenas, you’ll receive an authentic Patagonian welcome with a traditional smoked lamb barbecue and pisco sour at our family-owned Cerro Negro Estancia. Once you have arrived at Hotel Las Torres you will be able to explore our stables or organic garden, dine in our restaurant, enjoy cocktails at the bar or simply marvel at the extraordinary views of the Park.

ITINERARY

Puma

GuanacosObserving from a distance Puma

The W Circuit Hotel program gives you the experience of all the sights of the famous W Trekking Circuit in a day trip format. You will hike the 3 valleys, visit the main viewpoints and enjoy the highlights of the Circuit, accompanied by our expert local guides. Each day you will return from your adventure to the comforts of our hotel, our restaurant´s delicious traditional cuisine and relaxing spa treatments. This program is the perfect way to combine adventure with comfort.

Punta Arenas - Cerro Negro Estancia - Torres del Paine Day 1

ITINERARY

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W CIRCUIT HOTEL PROGRAM

5 Days / 4 Nights Single Double Triple RATES $ 5,775 $ 3,960 $ 3,135 Rack Rates (USD) per Person ADDITIONAL CHARGE FOR ROOM UPGRADE TO SUITE: Price: US$175 per person, per night

Grey Glacier Lookout Day 4

The day starts with a slowly ascending hike through the Patagonian pampas and begins to steepen as you enter the Ascencio Valley, until you reach Los Vientos Mountain Pass - with its spectacular panoramic views of the surrounding landscape and lakes.

The grand finale of this trek is like no other, a lookout with incredible views of the Francés Glacier and the rest of the Paine Massif.

Las Torres Base Day 2

Torres del Paine - Puerto Natales, Punta Arenas or Calafate Day 5

You will continue hiking past the Chileno Sector and through a native lenga forest before approaching the final stretch of your adventure. This part of the hike takes about an hour and is over rocky terrain, lined with enormous boulders. Awaiting at the end is the most awe-inspiring view of the three iconic granite towers and glacial lagoon.

On your last day, before heading out, enjoy a stroll around the hotel grounds, organic garden or stables, taking photos of the magnificent views and soaking in the wonderful feeling of being immersed in raw Patagonian nature.

8 to 10 hours 21 km / 13mi High ElevationElevationDifficultyGain:750m/2,460ft10to12hours20km/12miHighDifficultyGain:700m/2,300ft 8 to 9 hours 11 km / 6mi MediumElevationDifficultyGain:200m/650ft

The day begins with a catamaran trip over Lake Pehoé to the start of the hike along the iceberg scattered shores of Lake Grey. The trail later undulates between rocky areas and native forests that are home to many species of birds. Walking along the base of the Park’s tallest mountain, Paine Grande (3,050mt / 10,000ft), the nonstop views of hanging glaciers spilling over the mountaintop will feel somewhat surreal. Leaving the tree cover, you’ll reach the first lookout over Lake Grey and slowly start seeing more and more pieces of ﬂoating glacier. The larger they get, the smaller you´ll feel. Finally you will see the breathtaking view of Grey Glacier and all her glory.

The day begins with a refreshing catamaran trip across the turquoise Lake Pehoé, giving you spectacular views of the surrounding mountains. Once you reach the other side you will begin a wonderful hike into the Francés Valley. Along the way you will savor in the serenity of the forests and glacial streams and marvel at the shape and colors of the majestic Los Cuernos Mountains.

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Francés Valley Day 3

Las Torres Base Lookout

Francés Valley Pionero Bar Grey Glacier Lookout

4 Days / 3 Nights 5 Days / 4 Nights 6 Days / 5 Nights Double Double Double LOW $2.640 $3.135 $3.850 HIGH $2.915 $3.465 $4.290 Las Torres Patagonia | www.lastorres.com 20 BAJA: 8 September to 31 October 2022 & April 2023 ALTA: 1 November to 21 December 2022 & 4 January to 31 March 2023 Hotel Las Torres offers the perfect balance of thrilling adventures and quiet, romantic moments for newlyweds and couples looking to enjoy the honeymoon experience, amidst one of the most beautiful landscapes in the world. PROGRAM INCLUDES Romantic Picnic at the Blue Lagoon Relaxing Couples Spa Treatment at Wellness Center Champagne Salute HONEYMOON PROGRAM Rack Rates (USD) per Person ADDITIONAL CHARGE FOR ROOM UPGRADE TO SUITE: Price: • Low Season: US$165 per person, per night • High Season: US$175 per person, per night

What better way to revitalize your body and mind after an adventurous day on the trails of Torres del Paine than a relaxing Spa treatment together with your loved one. Put your mind at ease in the sauna or aromatic jacuzzi and then fully relax with simultaneous massages.

Relaxing Couples Spa Treatment at Wellness Center

Champagne Salute

Romantic Picnic at the Blue Lagoon

Enjoy a bottle of champagne and delicious appetizer platter, in the luxury of your room or the comfort of our bar, whilst marvelling at the spectacular views from the hotel.

Located on the east side of Paine Massif, you can take in one of the best views of the iconic towers and plenty of Patagonian wildlife like guanacos and waterbirds. Let your private guide fill you in on the park’s history and its habitants, stroll along the beach of the lagoon and enjoy a romantic picnic in nature.

Enjoy a private, full day tour to explore a lesser known part of the Park, the Blue Lagoon.

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During the rest of your stay you can customize your itinerary with the 11 full and 10 half-day tours that most interest you. You can choose from horseback rides, hikes or sightseeing trips by van or catamaran to incredible places like the Grey Glacier, Las Torres Base Viewpoint, Los Cuernos Mountains and the Francés Valley. You can personalize your experience and make your honeymoon in Torres del Paine truly epic.

Nature and exploration provide such unique bonding opportunities and the memories built in Torres del Paine will hold a special place in your life.

Torres del Paine - Puerto Natales, Punta Arenas or Calafate Day 6

Wake up and enjoy a relaxing morning with an abundant breakfast and hot coffee, watching the horses casually grazing beneath the mountain backdrop. Reﬂect on all the beautiful moments you experienced over the past days… so perfect for the beginning of your new life adventure together!

Blue Lagoon (Full Day) Day 3

A day trip to the Blue Lagoon (Laguna Azul) is the very best way to enjoy an exclusive, romantic experience in the Park. You will be driven to the lagoon, which is in the most privileged location, with the chance to see guanacos, foxes and condors on the way. Then you will walk along a trial to arrive at an idylic picnic spot on the shores of the Blue Lagoon, from where you will have the best views of Las Torres peaks, while sipping on chilled champagne.

Adventure Excursions Day 4 & 5

Punta Arenas - Cerro Negro Estancia - Torres del Paine Day 1

Start the day with a horseback ride or any other adventure excursion of your interest. After lunch, treat yourself to a relaxing sauna or aromatic jacuzzi and a tranquilizing massage for 2. We’ll serve an exquisite appetizer platter and a bottle of champagne in the location of your choice, for you to share a private romantic moment together, while enjoying the magnificent views of the Park and the Paine Massif mountain range.

ITINERARY

On the way to Torres del Paine Las Torres Base Trail

• View of the mountains or garden Recharge your energy with a pleasant night’s sleep in one of these attractive rooms with large windows that overlook the peaceful mountains and our regenerative kitchen garden or the Patagonian pampa.

• View of the Paine Massif Renew your body after a day of adventure in one of these lovely, spacious rooms with a cozy living area, big window that frames the beautiful Paine Massif and private jacuzzi. The Premium Suites are fully equipped for a romantic getaway or comfortable premium stay.

PREMIUM SUITE • 2 people • King sized bed or Two Single Beds

BED & BREAKFAST

Our Bed & Breakfast option includes a stay in our comfortable bedrooms with spectacular views of the Patagonian landscapes and a delicious breakfast. From the Hotel guests can visit the regenerative kitchen garden and our horse stables, or take one of our adventure tours that can be organized from our Excursion Center.

ROOMS WITH A VIEW

After exhilarating days exploring Torres del Paine’s vast mountainscapes, iconic viewpoints and mystical forests, we want you to spend your nights relaxing and unwinding in one of our comfortable bedrooms. All 74 of our rooms overlook incredible Torres del Paine backdrops with intense, contrasting colors, ensuring you are always connected to the serenity of this magical place. The wooden decor and warm colors embrace Patagonia’s natural design and traditional culture.

• Private Jacuzzi

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SUPERIOR CIPRÉS

• 2 people • King sized bed or Two Single Beds

• Includes traditional Patagonian barbeque with meat and salad, together with a starter, dessert and drinks.

PATAGONIAN BBQ $72

DINNER COIRÓN $61 Includes starter, main dish and dessert a la carte. Does not include beverages.

•

Low Season 8 September 2022 to 31 October 2022 and April 2023 High Season 01 November to 21 December 2022 and 4 January to 31 March 2023 Single Double Triple Family Room Single Double Triple Family Room CANELO $400 $460 $490 $630 $510 $570 $620 $800 CIPRÉS $415 $480 N/A N/A $520 $595 N/A N/A SUITE $630 $730 N/A N/A N/A N/A N/A N/A Las Torres Patagonia | www.lastorres.com 25 SUPERIOR CANELO • 1-4 people • King sized bed, or Two/ Three Single Beds • 2 Family rooms: 2 separate bedrooms (1 king sized and 2 single beds) with shared bathroom • View of the mountains or garden Recharge your batteries with a good night’s sleep in one of these charming rooms with large windows that overlook the peaceful mountains or the Patagonian pampa. The Canelo rooms are ideal for small families or groups. RACK RATES USD - PRICES PER ROOM N/A = not available Between 22 december 2022 and 3 January 2023, we only accept reservations for all-inclusive program guests. At the time of check-in you are required to present a credit card as a guarantee. Group bookings (from 10 people) are for a minimum of two nights. BOX LUNCH CLP $20.000* • Includes a freshly made sandwich, water, fruit, cereal bar, nuts and chocolate treat.

LUNCH MENU COIRÓN $41 Includes two options of starters, main dishes and desserts. Does not include beverages.

• Available every day and requires prior reservation at the hotel´s reception. Maximum 15 people and for group reservations a prepayment is required. included in rates to / from Laguna Amarga are not included in the rate price will be charged in Chilean Pesos Note: Children under 5 years of age stay for free and need to be accompanied by at least one paying adult. Cribs are provided for free with prior reservation.

Breakfast

Transfers

•

• Does not include premium wines, beers or spirits.

*This

• The transfer will pick up/drop off guests from/at their hotel. For hotels located outside of El Calafate, an additional fee of US$ 40 per person will be charged.

• We recommend that outgoing ﬂights from Calafate depart not before 4:30 pm in low season and not before 2:30 pm /9:30 pm in high season due to possible delays at the Argentinian border. Hotel Las Torres to Punta Arenas (city or airport) Hotel Las Torres to Puerto Natales (city or airport)Puerto Natales (city or airport) to Hotel Las Torres El Calafate (Argentina) to Hotel Las TorresHotel Las Torres to El Calafate (Argentina) Low Season: September - October 2022 & April 2023

• Confirm pick-up/drop-off with your reservation executive closer to your travel date.

We offer a van shuttle service twice a day from Punta Arenas, Puerto Natales and Calafate (once a day during low season). We will pick you up from your hotel or directly from the airport and take you on a scenic ride to Hotel Las Torres. The shuttle service is included in our all inclusive programs. The van transport is a shared service for Las Torres guests but you can also request private transportation for an additional cost.

• Direct transfers with van connection in Cancha Carrera (border with Argentina).

9:00 am 10:15 am 2:30 pm Daily Departure from the Hotel FrequencyArrival to Cerro Castillo Arrival to El Calafate

11:30 am 1:30 pm Daily Departure from the Hotel FrequencyArrival at Puerto Natales Departure from the Hotel FrequencyArrival at Puerto Natales Arrival at Punta Arenas Arrival at the Airport (PUQ)

7:00 pm 11:00 - 11:15 am 12:30 pm Daily Arrival at the Hotel Departure from El Calafate Arrival at Cerro Castillo Frequency 7:30 am 9:30 am 12:00 pm 12:30 pm Daily 1:00 pm 3:00 pm 5:30 pm 6:00 pm Daily

Hotel Las Torres to El Calafate (Argentina) High Season: Nov - Dec 2022 / Jan - Feb & Mar 2023

Calafate Transfers

7:00 am 8:15 am 12:30 pm Daily 2:00 pm 3:15 pm 7:30 pm Daily Departure from the Hotel FrequencyArrival to El Calafate Arrival to Cerro Castillo 2:00 pm 2:30 pm 4:30 pm Daily Departure from Puerto Natales Meeting at the Airport (PNT) FrequencyArrival at the Hotel Important Information for all Transport

9:00 am 9:30 am 11:30-1:30 hrs. 4:30 pm Daily 3:00 pm 3:30 pm 5:30-6:30 hrs. 9:30 pm Daily Departure from Punta Arenas Meeting at the Airport (PUQ) FrequencyArrival at the Hotel Estancia Cerro Negro

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• Transfers leaving Hotel Las Torres after 1:00 pm can be combined with a half-day excursion and lunch before the departure.

• Ask your reservation executive for rates.

Punta Arenas (city or airport) to Hotel Las Torres

• Mercedes Benz Passenger Van 416 CDI • Mercedes Benz Passenger Van 415 CDI • Peugeot Traveller • Ford Transit Passenger Van We provide child car seats and booster seats with prior reservation. We must inform those with mobility difficulties that our vans are not yet equipped for wheelchairs and so we recommend that they are accompanied. INFORMATION ON OUR VEHICLES

Lake Nordenskjöld

Hotel Las Torres is a traditional hotel estancia located in the very heart of Torres del Paine National Park in Chilean Patagonia. Ideally placed at the entrance to the most famous hiking circuits, it offers a wide range of services and excursions to make the experience in this natural paradise truly magical. CANELOSUPERIOR CANELOSUPERIORSUITES & ROOMSCIPRÉS RECEPTHOTELION SOUVENIRSHOP CENTEREXCURSION KITCHENREGENERATIVEGARDEN RESTAURANTCOIRÓN STABLES PIONEROBAR TORRES DEL PAINE WELLNESSCENTER FACTS ABOUT HOTEL LAS TORRES WHAT WE OFFER • Accommodation in superior room • All meals (patagonian BBQ with prior reservation) • Open bar • Scheduled transport to and from Punta Arenas, Puerto Natales or Calafate • All excursions inside the National Park • Bilingual guides Spanish / English (ask for a quote for other languages) • A 20% discount in our Wellness Center • Free WiFi • Entrance fee to Torres del Paine National Park • Visit to Cerro Negro Ranch (only for transfers from Punta Arenas) ACCOMMODATION OPTIONS • Bed & Breakfast • Classic and Special All Inclusive Programs ROOMS WITH A VIEW Three room categories with incredible views of the Park, central heating, bathroom (hair dryer, amenities), closet and a safe. CLOSEST AIRPORTS TO TORRES DEL PAINE Puerto Natales, via Santiago, Chile and 150km/100mi by car/van (aprox. 2 hrs) Punta Arenas, via Santiago, Chile and 395km/250mi by car/van (aprox. 5 hrs) Calafate, via Buenos Aires, Argentina and 394km/250mi by car/van (aprox. 5 hrs) Las Torres Patagonia | www.lastorres.com 30 ALL-INCLUSIVE PROGRAMS • Accommodation in Superior Room • Transport from/to Punta Arenas, Puerto Natales or Calafate • All meals and open bar • Wide variety of excursions • Visit to Cerro Negro Ranch (if coming from Punta Arenas) 36 Superior Canelo: 20m2 / 215ft2 2 Superior Canelo (Family Room) 34 Superior Ciprés: 22m2 /236ft2 2 Premium Suites: 38m2 / 410ft2 jacuzzi

Talk to our friendly staff and decide which of the amazing excursions to go on. Just check the weather and find the best full or half day activities for your schedule.

CERRO NEGRO ESTANCIA

BAQUEANOS AND HORSES

They use ranch traditions, experienced skills and authentic clothing to care for the 200 horses while applying holistic and conservational practices. You can prepare your own mate, a traditional herbal tea, share a unique experience and learn about the local people and culture. If you are awake early enough, you will be able to see the horses being brought to their stables at dawn, in preparation for their day´s work.

COIRÓN RESTAURANT Delicious meals that creatively blend modern cuisine with traditional dishes from Chilean Patagonia using ingredients from our regenerative kitchen garden.

Check out our quincho, a typical Chilean barbecue area and indulge in one of Patagonia’s most famous culinary traditions - a roasted lamb barbecue.

Find a wide variety of authentic wooden souvenirs, crafts made with natural wool and other traditional Chilean products to bring home. Also, pick up last minute equipment and snacks for your hikes.

EXCURSION CENTER

REGENERATIVE KITCHEN GARDEN

Enjoy a true Patagonian welcome with a traditional smoked lamb barbecue, a visit to the ranch house museum as well as an authentic sheepdog and sheep shearing demonstration on your way from Punta Arenas.

PIONERO BAR

WELLNESS CENTER Treat yourself to a massage, jacuzzi or sauna after a long day on the trails. All of our treatments are designed to revitalize your body and ready for another outdoor adventure.

Visit the garden that produces many of the fruit, vegetables and herbs used in our restaurant dishes and bar cocktails. At half an hectare in size, it is one of Patagonia’s largest regenerative gardens.

QUINCHO BBQ AREA

OUTDOOR STORE & SOUVENIR SHOP

Be a part of the buzz at our sustainable bar with it’s award winning view, original cocktails, and the best bartenders. We brew our own craft beer and even make our own cool glasses and unique copper straws.

Las Torres Patagonia |

CURRENCY AND PAYMENT OPTIONS Please remember that there are no ATMs or exchange offices in the National Park. Prices charged in chilean pesos already include the 19% national tax. The currency used in Chile is the Chilean Peso but we also accept US dollars and credit cards (Mastercard, Visa, American Express).

SunscreenFactor50 First layer clothingWaterproofjacket Trekking pants with zipper to turn into shorts Fleece sweater to protect against the wind Gloves

TRAVEL INSURANCE Make sure you bring a travel insurance to cover possible medical treatments (including COVID).

BEST SHOTS We recommend you always have your camera ready to capture shots of unique cloud formations, our galloping horses, wild foxes, guanacos, or even pumas that walk by the hotel grounds.

WHAT TO BRING Come prepared to experience the magic of all four seasons in one day in Patagonia. The weather changes constantly, but there’s nothing like watching the wind sweep away ﬂuffy clouds and reveal a horizon of soaring peaks and heavenly blue skies. We suggest you bring the following on your adventure: days, less rain, average temperatures of around 15°C/59°F and up to 16 hours of natural light. Hotel Las Torres operates between september and april and remains closed during winter.

USEFUL TIPS FOR YOUR TRIP TO TORRES DEL PAINE

WHEN IS THE BEST TIME TO VISIT?

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Each season has its own charm! Torres del Paine National Park is open all year, but the most popular time to visit is between October and April, coinciding with spring and summer in the southern hemisphere. This period is characterized by sunny Camera + Charger + WarmAdaptorhatand cap Face mask + hand sanitizer Sunglasses with UV trekkingComfortableprotectionshoes

Shortly after leaving Puerto Natales mobile service will most probably be out of range, however, you will find wifi service in each of our accommodation sectors. It’s free for our all-inclusive guests.

VOLTAGE AND POWER PLUGS This is what our power plugs look like. We recommend bringing an adaptor. The standard voltage is 220 V and the standard frequency is 50 Hz. MOBILE COVERAGE

Las Torres Reserve is committed to protecting and preserving the beautiful natural environment in Torres del Paine National Park. In 2004 AMA Torres del Paine our nonprofit organization, was founded with the mission to lead and participate in scientific investigation, conservation and environmental educational projects. Our philosophy is to give back to nature and maintain it´s pristine state for future generations. Which is why over the last decade our operation has moved from traditional Patagonian cattle ranching to eco-tourism, and nature and culture conservation.

Learn more at www.lastorres.com and www.amatorresdelpaine.org

• Waste reduction and recycling program.

• Holistic Grassland Management - Las Torres obtained the Ecological Outcome Verification Certificate.

• Forest fire prevention projects. Please let us know if you are interested in more information or in actively participating in any of our projects to preserve our pristine environment... or give back to nature.

• Las Torres Park Rangers - our private team work to protect and support the visitors to Las Torres Reserve and the Park, together with the team from CONAF, the national park adminisitrator.

• Reforestation project - with native lenga trees.

• We created a Welcome Center, as a place to receive our guests and visitors, offer information and education about the Park, recomendations and details of our rules and protocols.

Planting Lenga trees

• A zero percent plastic policy in our sustainable Bar Pionero which includes the use of self-made copper straws.

SUSTAINABILITY AND CONSERVATION PROJECTS

Here is some of the work we are involved in:

• Trail restoration campaigns.

• Home-made cocktails served in glasses made from recycled glass bottles.

• Cultivation of an organic (kitchen) garden using regenerative agriculture practices to produce more than 4 tons of fresh fruit and vegetables for the restaurant kitchens and bars, together with 14 tons of organic recycled compost during a typical season.

• Together, we also provide supervision and security for the famous Las Torres trail and lookout, to ensure that all our visitors enjoy a safe experience.

• Bed & Breakfast* Children under 5 years: No charge sharing room with adult (maximum 2 children per room). Older than 5 years: will be charged a standard rate.

• If the rescheduling coincides with Christmas (24 December) or New Year’s Eve (31 December), an additional cost will be charged for the special dinner services for these dates.

FLEXIBLE POLICIES - HOTEL LAS TORRES 8 September 2022 to 30 April 2023 34 Reservation Confirmation:

• We will send confirmations for reservations within 24 hours. information and reservations, info@lastorres.com or

•Children:AllInclusive Program* Children under 5 years old: No charge sharing room with adult (maximum 2 children per room). Children 5 to 12 years old: a special child rate applies for All Inclusive Programs.

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• In case of change or cancellation after the deadline due to contagion of COVID-19, changes cannot be made with services contracted outside the company, such as park entrance tickets or private services of guides and porters.

• All reservations, changes or cancelations must be in writing and have a confirmation number.

• *Cribs can be reserved at no additional cost.

Groups: Reservations of 1 to 9 people are considered as individual bookings and from 10 people as group bookings.

• B&B Rate: For groups of over 15 people, the 16th person receives a free double bedroom during the stay. Meals, drinks and other services are not included in this offer.

• All Inclusive Rate: For groups of over 15 people, the 16th person receives a free double bedroom during the stay.

• For programs with 1 or more nights with lodging external to Hotel Las Torres, the policies of the external suppliers will apply, therefore, for this type of program, the COVID-19 cancellation policy applies partially only to Hotel Las Torres lodging and services.

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• Pre-Rooming: A pre-rooming list is requested 60 days before check-in. Hotel Las Torres may release for re-sale 50% of the rooms reserved that have no name assigned. Cancellations after the Deadline due to COVID-19 In case of a COVID-19 outbreak, which implies border closures, closure of Torres del Paine National Park, national quarantine or the client is infected with COVID-19, a medical certificate or proof of cancellation due to Covid-19 should be presented before the check-in date with an explanation of why the reservation is being cancelled outside of the established cancellation deadlines. In these cases the policies of the selected rate apply.

• No prepayment is requested with the reservation PAYMENTS:

100% FINE: Individuals: 0 to 9 days before check-in. Groups: 0 to 15 days before checkin.

100% FREE: Individuals: up to 31 days before check-in. Groups: up to 45 days before check-in.

The cancellation charges for Individuals and Groups are: 100% FREE: Individuals: up to 15 days before check-in. Groups: up to 31 days before check-in.

In case of late cancellations due to COVID, it is possible to change the name of the reservation or reschedule up until April 2024.

• Reservations made after the indicated deadline must be paid 100% within 48hrs after receipt of the reservation confirmation.

•PAYMENTS:100% of the reservation amount must be paid up to 31 days prior to the check-in date for individual bookings and up to 45 days prior to the check-in date for group bookings.

50% FINE: Individuals: 16 to 30 days before check-in. Groups: 31 to 44 days before check-in.

• All reservations are subject to a 15% prepayment.

50% FINE: Individuals: 10 to 14 days before check-in. Groups: 16 to 30 days before check-in.

• Bookings made after the indicated deadline must be paid 100% within 48hrs after receipt of the reservation confirmation..

CANCELLATIONSCHANGESPAYMENT

35 STANDARD RATES EARLY BIRD RATES (STANDARD minus 5%) FLEXIBLE (STANDARDRATESplus5%)

• For reservations made less than 15 days prior to check-in, you will have 24hrs to make changes free of charge.

• At 0% cost, you can change the name on your reservation up to 31 days prior to check-in, as well as change the date of your stay (up until April 2024).

PREPAYMENT:

• At 0% cost, you can change the name on your reservation up to 31 days before check-in, as well as change the date of your stay (up until April 2024).

• For reservations made less than 31 days prior to check-in, you will have 24hrs to make changes free of charge.

In case of late cancellations due to COVID, it is possible to change the name of the reservation, reschedule up until April 2024 or receive a refund via voucher for the amount of the booking, to be used on any product of Las Torres Reserve (it can not be exchanged for cash).

• The remaining amount, 85%, is due 31 days prior to the check- in date for individual bookings and 45 days prior to the check-in date for group bookings.

PREPAYMENT:

• At 0% cost, you can change the name on your reservation up to 15 days before check-in, as well as change the date of your stay (up until April 2024).

The cancellation charges are:

• All Early Bird bookings must be paid in full, 100%, with the reservation, and minimum 6 months prior to check-in date.

100% FINE: Individuals: 0 to 15 days before check-in. Groups: 0 a 30 days before check-in.

• In order to provide customers different prices and ﬂexibility in the booking policies, we offer the following three options: Rack Rates

PREPAYMENT:

• In the case of changes made to bookings after cancellation and payment deadlines, that result in a lower value of program compared to the original quote, the difference between the two values will not be refunded.. If the change to the booking generates a higher value than the original quotation price, this difference in price must be paid.

RATE OPTIONS:

NO SHOW: • Check-in is at 3:00 p.m. and check-out is at 11:00 a.m. • Guests should check-in to Hotel Las Torres no later than 9:00 p.m. on the date of the reservation. If they checkin later than this time without informing previously, the hotel has the right to charge 100% of the value of the reservation, taking it as a No Show and can resell the room reservation. COVID-19 Sanitary Protocols: • Hotel Las Torres meets the highest standards for the prevention of the spread of COVID-19, see details of Hotel Las Torres’ Commitment to Safety and Wellbeing here: Sanitary Protocols In accordance with health regulations applicable at the time of publishing this document (subject to changes), a Mobility Pass is required by national and international hotel guests to enter Hotel Las Torres´s restaurant, bar and hotel rooms. Payment Methods 1. PayPal, WebPay and MercadoPago: • Payments with WebPay (please click here) and MercadoPago require Credit Card details. • Payments with Paypal should to be sent to this account info@lastorres.com, once the booking confirmation is received. 2. Bank Transfer within Chile: • Account name: Las Torres de la Patagonia S.A. • RUT: 99.575.520-3 • In Chilean Pesos - Banco Santander 6137115-0 • In US$ - Banco Santander 51-0014068-5 3. International Bank Transfer: - via bank in USA: • Name of the Bank: CorpBanca New York Branch • Address: 885 Third Avenue, 33rd ﬂoor New York 10022, USA • ABA Number: 026014627 • Swift: Code CONBUS33 • Beneficiarys Name: Las Torres de la Patagonia S.A. • Account Number: 3002191

• The client must take responsibility for all costs related to bank transfers and ensure that the amount confirmed by our executive at Las Torres is the same amount received.

• In the case of a refund requested due to a cancelation or change to the reservation, the client will have to pay the cost of any further bank transfers, not Las Torres.

Responsibilities:

• International guests will not be charged 19% VAT for their accommodation, if they show their passport and immigration card at check-in.

• Reservations will be considered tentative until the client complies with the payment conditions of the reservation.

• Las Torres can only make refunds that correspond with our policies.

• It´s the guest´s responsibility to seek information on Torres del Paine National Park to determine the clothes and equipment they need to take.

• Hotel Las Torres cannot make refunds related to situations out of their control such as: climatic problems, natural phenomena, pandemics, road blocks, problems with land and air transfers, theft, social or political demonstrations or other problems derived from these, personal problems, health or any other situation that prevents the arrival to the national park and Hotel Las Torres. We recommend that you take out travel insurance to cover these cases and Hotel Las Torres will be happy to collaborate with any documents that you need from the Hotel.

• Payments must be made in the agreed currency and proof of bank transfers must be sent to the sales executive and accounts departmen cobranzas@lastorres.com indicating the reservation name, code and check-in date. Payments must include the reservation codes provided by our sales executive.

• Hotel Las Torres is not responsible for any loss of guest´s documents or personal belongings during their trip to Hotel Las Torres or with external service providers.

• Our billing process is electronic and documents are issued at the time of guest check-out. If you need these documents before please send contact information to your sales executive with a copy to accounts: cobranzas@lastorres.com

Payment Terms:

www.lastorres.com LasTorresPatagonialastorres.patagoniaLasTorresPatagonia info@lastorres.com/ Chile: +56 22 898 6043 USA: +1 323 982 3761 UK: +44 2037 699760 Chat Whatsapp