TECHNOLOGY TIMES READITECH BUSINESS TO BUSINESS PUBLICATION
QUARTER 4—2021
Delivering smiles with modern techniques and compassionate care When it comes to giving their patients a reason to smile, Cotter Dental in Ellendale and Oakes has the right combination—a skilled and compassionate team with access to the best dental technology available. There's no need for patients to travel to larger cities to benefit from the latest technologies. From preventative care services to dental Patients at restoration and same-day crown Cotter Dental enjoy service, Cotter Dental access to the newest offers a full range of dental technology and advanced dentistry a full range of advanced services to patients in dentistry services. rural North Dakota.
Cotter Dental Expands to Oakes This year, Cotter Dental expanded its practice to open a second location in Oakes. ReadiTech's Network Analyst Kelly Fischer was integral in ensuring their data and network were accessible at both locations. He also worked to upgrade their computers with new video cards and additional memory to quickly display the digital dental imagery the Cotter Dental team uses. Story continued on page 2.
Meet Dr. Buck Cotter—From Realtor to Dentist An Arizona native, Dr. Cotter previously worked as a realtor before changing his career to dentistry. He is a 2016 graduate of Herman Ostrow School of Dentistry at the University of Southern California. After graduation, Dr. Cotter worked as a dentist for a group practice in Albuquerque, New Mexico. While he enjoyed dentistry, he looked forward to one day running his own practice. During that time, Dr. Cotter learned about a clinic in Ellendale for sale and saw a great opportunity to bring modern dentistry's tools and techniques to the area. In 2018 Cotter Dental opened for business in Ellendale. ReadiTech was there when Dr. Cotter was looking for local IT support. He was happy to find the same high level of service he came to expect from his national managed services provider, plus with the benefit of quick, local support from ReadiTech.
Dr. Buck Cotter poses next to the CEREC®, which is connected to the clinic's local network. The CEREC® uses CAD, computer-aided design using 3-D imagery of a tooth to create a crown for patients at a single appointment in both Oakes and Ellendale. 1
"We are happy to be working with ReadiTech for local IT support and services. They are quick to respond whether in person or remote support.” Dr. Buck Cotter, DDS
Restoring Dental Health with Technology While Dr. Cotter and his staff are bringing back smiles to more patients with the expansion of a second office, Dr. Cotter is looking to the expertise of Kelly Fischer and the ReadiTech team to keep the IT at both offices running efficiently. “We are happy to be working with ReadiTech for local IT support and services. They are quick to respond whether in person or remote support. ReadiTech allows our business to be up to date with technology,” said Dr. Cotter. He continued, “An ounce of prevention is worth a pound of cure in treating our patients. I feel the same way when it comes to protecting our network. With remote monitoring, we know if there is network vulnerability before there is a problem, making for a simpler solution." Technology Provides a Business Advantage With their commitment to offer the latest in modern dentistry, Cotter Dental can provide their patients the highest level of care with the help of ReadiTech's IT support. ReadiTech's parent company, DRN, also provides both clinics with a 100% fiber-optic connection enabling data to be seamlessly synchronized. Not only is their network connected between the Ellendale and Oakes offices, the clinics rely on a Centrex phone system using Voice over IP to integrate their calls. With two locations and one phone system, patients can easily reach the staff in either location. 2
Kelly Fischer Network Analyst
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"At ReadiTech, we become an IT partner in supporting our clients. Whether they subscribe to managed services, remote monitoring or are looking to upgrade their hardware and software, we are not simply selling a service. We are looking for the best IT solution for their business," said Network Analyst Kelly Fischer.
With the help of ReadiTech's local support and IT expertise, Dr. Cotter and his staff are able to better serve their patients. From taking a digital dental x-ray to milling a new crown in their state-of-the-art crown machine, ReadiTech is proud to support local businesses like Cotter Dental with IT infrastructure, networking, and other technical support. To find out more about the dental services offered by Cotter Dental, go online to buckcotter.com or call 701-349-3636. To learn about ReadiTech business solutions including phone systems, managed IT, remote monitoring or networking, visit readitech.com. Or, to learn if ReadiTech Fiber is available in your area, visit readitech.com/fiber. Top Photo: The modern offices of Cotter Dental includes the use of digital x-rays, electronic dental records, intraoral camera and the CEREC® CAD/CAM in Ellendale and Oakes.
SAFE AND SECURE REMOTE MONITORING TO PROTECT YOUR NETWORK With fast, secure technical support, ReadiTech helps maximize network uptime so you can focus on your business. ReadiRemote is ReadiTech's remote network and device monitoring and management to help ensure hardware, software and other network related devices are protected, healthy and secure. From servers, computers, routers, printers and other hardware, our IT remote management monitors these devices behind the scenes, automatically, without interrupting your workflow. With hardware devices being managed and monitored, your network traffic will operate at peak performance. REAL-TIME REMOTE MONITORING
PROACTIVE SECURE MONITORING
Set up your team for success by enabling automated alerts and real-time monitoring to help save time looking for vulnerabilities in your devices, software and network.
Detect intruders and identify network security threats before they become an issue. Receive a customized network report and fast, secure, remote technical support from our team.
Remote Monitoring starts at $9.95 per month for computer monitoring and $29.95 per month for servers. Call 877-559-4692 to learn more or go online to: readitech.com.
Cyber Security Awareness Tips for the Holidays The holiday season can be an exciting and hectic time of year. Remember, cyber criminals are looking for someone to catch off guard! Protect your information, network and devices with these simple tips. Don’t click that link!
Use two-factor authentication
Patch your devices
Why: According to Microsoft, phishing is still the number one favorite method of cyber attacks.
Why: If you have a robust two or multi-factor in place, you are much less likely to lose personal data due to phishing.
Why: Software vulnerabilities allow malware to infect your device.
What to do: Don’t click links in emails. Instead, type the URL you want directly into the browser.
What to do: Use a second factor for logging into accounts.
What to do: Keep your computers and mobile devices patched and up to date.
To learn more about security awareness visit: readitech.com. 3
ReadiTech HQ: P.O. Box 69, Ellendale, ND 58436-0069
IN THIS ISSUE: Restoring Dental Health with the Latest Technology
We hope you enjoy time with family and friends this holiday season. Thank you for the opportunity to serve you. ReadiTech offices will be closed Dec. 24 and Dec. 31.
Whether you're looking for a dental exam in Oakes or in need of tooth restoration in Ellendale, Cotter Dental helps their patients 'bring back smiles' with the latest in advanced dentistry technology and services in rural North Dakota.
Tips for Security Awareness Phishing is still the number one method of cyber attacks. Reduce your organization’s employee security risk with awareness tips and training.
Stories Inside >> This institution is an equal opportunity provider and employer.
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CLIENT FOCUSED—TECHNOLOGY DRIVEN