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The Coldwell Banker Canada Story

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The coldwell Banker Canada Story

3 4 5 6 7 8 9 10 11 12 13 14 15 Leadership Brand Marketing CB ignite Events Education & Professional Development Culture global luxury Awards Growth Ultimate Service Advantageous Ancillary Services - Commercial advantageous ancillary services - Mortgage 4 10 11 14 7 TABLE OF CONTENTS

Message from the CEO

These are exhilarating times at Coldwell Banker, both in Canada and worldwide. Our renowned brand, embodied by the North Star trademark, has entered a new era.

Like the North Star, Coldwell Banker has been guiding people home since 1906. Our principals of integrity and trust have allowed us to expand into a global network that now spans 40 countries and territories. Here in Canada, our network of established brokerages expands coast to coast, supported by a Canadian leadership team that understands our unique marketplace.

Coldwell Banker offers you the advantages you need to achieve your maximum potential as a real estate professionalglobal networking, innovative marketing, world class learning, a caring culture of giving back and an unparalleled commitment to customer satisfaction.

We have a proud history and a bright future and we invite you to be a part of it. As you discover more about Coldwell Banker, you’ll learn how our global brand can be the North Star to guide your career and #leaveyourmark on the Canadian real estate industry.

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Coldwell Banker Canada

brand values

Our global brand is over 117 years strong.

Coldwell Banker has a reputation for excellence than spans the globe, but here in Canada we get the benefit of global recognition, backed by local support and expertise right in our own back yard. This includes local knowledge on Canadian real estate trends, a Canadian corporate team to support you, and the guiding light of process that is tried and true world-wide. Our brand values are a tribute to our continued excellence in the real estate industry.

Home

The most important of all our values. Home is the place that brings us comfort and joy, where we can unapologetically be ourselves. This is the exact feeling we want to instill in our team. We want our team to feel at home with Coldwell Banker Canada. A feeling of comfort and belonging, while providing clients with the unrivaled expertise, passion and energy they deserve. We understand the importance of being part of an environment where you are supported by colleagues who are encouraging your success. Which is why the Coldwell Banker brand is a home where you can achieve your most ambitious goals, in a community where your colleagues believe in you and are cheering you on.

Awesomeness

At Coldwell Banker Canada, we use awesomeness as the mindset to inspire our network of professionals. This mindset can be applied to every aspect of our business and our lives. A feeling of energy and optimism that is impossible to ignore. From the events we put on, to the causes we support, a feeling of awesomeness fills our hearts and souls. This same mindset is how we have created a network of sales representatives and brokers that share a vision of teamwork and collaboration that ensures the success of everyone.

Ingenuity

The Coldwell Banker brand made its’ debut in 1906. As a brand, we always saw things a little differently than others, making ingenuity the heart of our values. Throughout history, we have been finding new and exciting ways to help our clients and our network, transforming the industry along the way. Our goal as a brand is to help move the real estate industry forward as we guide our clients’ home with guaranteed ultimate service and continued customer satisfaction.

Excellence

If you’re going to do something, why not try to be the best at it? The North Star in our logo encourages all of us to shine to our fullest potential. We conduct all areas of business with this level of excellence and shine. From our corporate team to our sales representatives, excellence means conducting business at the highest possible standard. Our worldwide network, leading technology and resources, along with training and education help guarantee the success of our excellent network.

Brand 4

powerful marketing leads the way

Global Reach

When you’re a part of the Coldwell Banker brand, your business gets referral business opportunities from around the globe. Our brand recognition is unrivaled, so your business will benefit from our market presence and reputation for excellence. In fact, the Coldwell Banker brand is the most visited residential real estate brand online*.

In-House Marketing Support

Our marketing team provides tremendous support to you and your agents, providing beautiful marketing materials made simple. Showcase your business perfectly with attention-grabbing marketing pieces and elegant designs ready for use.

Diverse Social Media Presence

Here at Coldwell Banker Canada, we want to show our network off to the world! That’s why we’ve created multiple opportunities to be featured on our various social channels.

@ColdwellBankerCanadaOfficial is used to highlight the success of our outstanding franchises

@CBLuxuryCanada is used to represent the prestigious properties of our Luxury Certified Agents

@CanadaFeatureListings is used to showcase our networks incredible listings

Impeccable Network Communications

The Impress collection of services offering a variety of marketing tools to do exactly what you’ve guessedimpress! We’ve taken real estate marketing to the next level with easy-to-use tools that save agents time and improve their productivity, all while promoting the brokerage’s brand!

*Reflects total website visits for 2022. Source: Comscore 2022 Media Trends Marketing 5

CB ignite

Coldwell Banker Canada presents CB Ignite powered by MoxiWorks

Coldwell Banker Canada has invested into an all-encompassing open real estate platform for brokerages. CB Ignite powered by MoxiWorks will foster efficiency and usability that will help to increase profitability, recruitment and retention that will drive sales, marketing and productivity in our Coldwell Banker Canada Network.

MoxiEngage

Your customer relationship management (CRM) software should nurture real estate sales, not just any sales. Engage was built for real estate professionals, so it aligns with an agent’s workflow, leverages property data, and encourages long-term lead nurturing. Engage helps strengthens the relationships between clients and their agents, and managers and their associates.

MoxiPresent

Present is more than a top-notch CMA tool; it’s a feature-stuffed, versatile real estate presentation builder. Easy-to-use, Present gives you the power to be a trusted guide for your audience. From selling and pricing guidance to virtual open houses, Present allows endless creative opportunity!

MoxiImpress

The Impress collection of services offering a variety of marketing tools to do exactly what you’ve guessed- impress! We’ve taken real estate marketing to the next level with easy-to-use tools that save agents time and improve their productivity, all while promoting the brokerage’s brand!

MoxiPromote

Promote makes it easier for you to quickly create and deploy successful social media and internet ads with our automated platform. From creating attention grabbing listing ads to lead generating ads, Promote gives you the tools to be a digital advertising pro!

MoxiWebsites

People begin their home search online, looking at properties and finding a real estate brokerage and agent to partner with. It’s essential that as a broker or agent, you have a strong online presence that communicates your value proposition. Websites is an easy-to-use website builder or brokerage, office, team, and agent websites that makes putting your brand’s best foot forward a simple task. It enables you to easily build a professional-looking website to help you get found, sell homes, and grow your brand.

MoxiHub

Hub operates as an intranet - your communications hub. The intranet is the central communications backbone that connects your entire brokerage. It’s the single place where agents go to access everything they need to run their real estate business. Improve agent and brokerage productivity by centralizing all communications, tools, and resources.

CB Ignite 6

The Gen Blue experience 2023

Success is a cause for celebration.

Inspiring sessions from fantastic speakers. Unparalleled networking opportunities. Unforgettable social mixer.

The Gen Blue Canada Experience is a gathering unlike any other. It’s where our network comes together to foster learning and evolution, to have fun, and to get fired up to be the best! It’s a time to expand our knowledge, to celebrate our many achievements, and to envision what we can become.

At Gen Blue Canada, it’s easy to see that being part of the Coldwell Banker brand means being part of something truly special. There’s a powerful spirit that runs through the Gen Blue community, through every agent, office and broker.

We wake up inspired. Inspired to have fun. Inspired to care. Inspired to be an indispensable part of our neighbourhoods. Inspired to create something amazing for our clients and our business. Nationwide we are united by our passion, by our joy, and by our desire to do great things in real estate.

Events
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Sharpen your skills and grow your business

Learning is power.

Whether you’re new to the industry, or an experienced top-producing real estate professional new to the brand, Coldwell Banker Canada offers all our agents extensive training throughout your career so we can see you grow and thrive. We offer new agent learning along with continued education through the Coldwell Banker University Learning Centre.

New Agent Learning

When you join Coldwell Banker Canada, you receive instant access to our best-in-class technology platforms, marketing tools, and much more. We will introduce you to these many assets and provide a walk-through of all their features and functions.

CBU® Learning Centre

The Coldwell Banker University Learning Centre offers a wide range of powerful programs designed to help you throughout your career, covering topics like maximized productivity, negotiating skills, listing presentations, team building, and more.

Coldwell Banker Global Luxury® Property Specialist Certification

The Coldwell Banker Luxury Property Specialist Designation is awarded to an elite group of real estate professionals able to represent the most prestigious properties and affluent clientele across the globe. It’s an incredible opportunity to learn from top luxury specialists and superstar agents worldwide. Are you ready to take your career to the next level?

Education & Professional Development 8

Culture of caring

Discover a culture of caring

Coldwell Banker Canada has an incredible network of real estate professionals, and we couldn’t be prouder. Watching them leave their mark on their local communities in such positive ways is truly inspiring. Our culture of caring embraces the spirit of getting involved in any way we can to support the communities in which we conduct our business. Whether it’s getting involved in national initiatives, creating and fostering neighborhood connections, or working with local organizations that align with our values, we’re thrilled to be a part of something so rewarding.

Homes for Dogs Project

Here at Coldwell Banker Canada, one of our proudest accomplishments is the launch of the Homes for Dogs Project, whose mission is to find loving homes for dogs in need. Our network of real estate professionals and our corporate staff continue to go above and beyond in embracing this initiative, with many volunteering their time, taking to social media, and hosting local adoption events. The Homes for Dogs Project has become a powerful way for us to connect with our local communities and has led to tens of thousands of adoptions.

Local Initiatives

Being a part of Coldwell Banker Canada means being a part of an expansive network of real estate professionals who devote their time, effort, and resources to support countless charitable causes. We are so committed to our culture of caring that we’ve implemented a quarterly Volunteer Day for our corporate staff, allowing them to get involved hands-on at various local animal shelters on company time. Our goal is to create a nationwide culture that we can all be proud of.

Culture 9

luxury redefined

What does luxury mean to you?

At Coldwell Banker Canada, luxury means turning lifestyle dreams into reality.

Welcome to a higher level of luxury

The Coldwell Banker Global Luxury® program offers a full suite of unique, targeted marketing materials, including distinct signage and a dedicated global website, coldwellbankerluxury.com, the Global Luxury blog and exposure in the Home & Estates Magazine. The Coldwell Banker Global Luxury blog is where home and lifestyle reside- offering a look into the art of living well, while the Home & Estates Magazine is the ultimate guide to fine living around the globe.

Coldwell Banker Global Luxury® Specialist Certification

The Coldwell Banker Global Luxury certification course can help you gain the knowledge you need to successfully represent some of the most prestigious properties in your area. This certification will be the start of your journey into luxury real estate marketing, making you an influential competitor in the industry.

Becoming a Global Luxury Property Specialist will position you as a talented, experienced, and proven expert within the industry. Uncovering the expertise of the Global Luxury program will allow you to demonstrate to your clients that they are working with an experienced real estate professional.

The Global Luxury Certification course is led by professionals, including Luxury Property Specialists who will share their methods for success. Through a partnership with The Institute of Luxury Home Marketing, this certification will truly make you a specialist in luxury real estate marketing.

This course is designed exclusively for Coldwell Banker real estate professionals. Representing luxury means you understand your buyers’ dreams and desires. You are now holding the key to a lifestyle change that will amplify the human experience for both the buyer or seller. Are you ready to take your real estate career to the next level?

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your achievements deserve recognition

Coldwell Banker Canada represents a brand that is home to some of the most talented real estate professionals across the globe. These talented experts strive for excellence, and we believe that excellence deserves to be celebrated.

The International Awards and Recognition program is our method of recognizing our exceptional real estate professionals who have demonstrated the meaning of the Coldwell Banker brand-awesomeness, excellence and ingenuity. Whether it be production excellence or outstanding customer service, we want to celebrate you!

We want your accomplishments to be shared among the network along with your clients. Whether you’re receiving an international award or special recognition from your team, it deserves recognition. We can create a variety of customizable resources including award logos, social media posts, website content and publicity materials to help you share your exciting news.

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Awards

the right broker makes all the difference

At Coldwell Banker Canada, we believe in providing a diverse environment that is collaborative, supportive, and fun – where everyone can be their true selves. That is why we award our brokers with the flexibility to run their business the way they want.

Each one of our brokers brings something truly special to their brokerage. With their local expertise, industry knowledge, and professional experience, they can help you tap into our best-in-class programs and products so that you can discover what it means to be successful.

By building a strong relationship with a local Canadian Coldwell Banker broker, you forge a connection that will guide your career to new heights.

Are you ready to leave your mark on the world of real estate? Join Coldwell Banker Canada - where careers shine brighter.

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putting clients first

At Coldwell Banker Canada, serving our clients is our main priority. We believe in listening to our clients and putting their needs first. Always.

Ultimate Service - a program unique to Coldwell Banker - has helped our real estate professionals achieve a 98% customer satisfaction rating* from more than 90,000 Canadians. This level of excellence is unlike any other in our industry.

Ultimate Service sets us apart as a brand, ensuring that our brokers and sales representatives stand out above the rest.

Providing Ultimate Service guarantees satisfied customers, which leads to repeat business and client referrals. If you’re looking to increase productivity, stand out from your competition, and guarantee customer satisfaction, Coldwell Banker is where you belong.

*Based on survey responses from Canadian home buying and selling customers to December 31,2021.

Ultimate Service
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Advantageous Ancillary Services

At Coldwell Banker Commercial®, we offer our owners/brokers a platform of value. In every facet of our industry, Coldwell Banker Commercial sets the standard for innovation, expertise, and support.

Innovation & Support

In every facet of the industry, Coldwell Banker Commercial sets the standard for innovation, expertise and support. Coldwell Banker Commercial real estate professionals are provided with specialized leading edge Commercial Real Estate resources to win business and serve clients.

Trusted Network

Coldwell Banker Commercial is comprised of more than 171* independently owned and operated companies with over 3,100 professionals worldwide.

Global Footprint

With affiliate companies in 39 countries, Coldwell Banker Commercial has one of the largest geographic footprints in today’s commercial real estate market.

Commercial *Network statistics as of 03/31/2022 14

Guiding Star

Advantageous ancillary services

To complement the real estate services we provide, Coldwell Banker Canada is in the midst of building various ancillary services into our business model.

These services are designed to make transactions that much easier and more convenient for our real estate professionals and their clients, while generating additional revenue for our franchise owners.

Guiding Star Mortgage Group

Coldwell Banker Canada has partnered with Dominion Lending Centres National Ltd. (DLC) to launch this national business division.

What does this mean for you?

• You and your agents will soon be able to work directly with a Guiding Star Mortgage Group broker to enhance the mortgage approval process for your clients.

• You will have direct access to the leadership of Guiding Star Mortgage Group should additional assistance of any sort be required.

• You will generate additional revenue for your brokerage operation based on the deal flow channeled through Guiding Star Mortgage Group.

guidingstarmortgage.com
© 2023 Guiding Star Mortgage Group Inc. is powered by Dominion Lending Centres National Ltd. FSRA#12360 15
coldwellbanker.ca ©Coldwell Banker. All Rights Reserved. Coldwell Banker®, Coldwell Banker Commercial® and the Coldwell Banker® and Coldwell Banker Commercial logos are trademarks of Coldwell Banker LLC.  Innovate Real Estate Group of Canada Inc. has been licensed the right to use and to sublicense others the right to use the Coldwell Banker® System and trademarks in Canada.  The Coldwell Banker® System in Canada is comprised of offices owned by Innovate Real Estate Group of Canada Inc., or its subsidiaries or related corporations, and franchised offices which are independently owned and operated. 06262023
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