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Saturday, February 06, 2010

THE CONCEPT OF LEADERSHIP IN WALES

In 2005, I wrote an article about the development of leadership within Welsh civic society and argued, that in developing the future of Wales, we needed leaders of real quality and calibre who could begin to make a real difference to our nation.

Unfortunately, many of the arguments within that article remain as pertinent today as they did five years ago. In particular, there is the question of how Wales develops a new style of leadership across organisations that can transform the nation, especially given that the post-recession era will bring enormous challenges to a small country such as ours.

Having spent the last week in New York, it is clear that strong and innovative leadership is an integral part of the American way of life from the White House to the White Sox. Indeed, you only have to browse the bookshops of Manhattan and see the thousands of books written by management gurus, sporting stars and successful businesspeople to know that this issue is taken very seriously in the USA. Even President Obama, prior to his election, penned a bestseller setting out his leadership qualities to the nation.

Many would say that, outside the rugby pitch, such a culture of leadership is an alien concept within Wales. Certainly, there remains the perception that an ethos exists where many of those who have gained positions of authority within Welsh civic society maintain their status as leaders through the old fashioned methods promotion, perks, protection and patronage. Worst still, there are also those who use psychological currencies such as anger and threats to create a climate of fear that ‘encourages’ loyalty.

This “transactional” style, where strength is not a result of true leadership abilities but comes from the power transferred to those individuals, is not the most effective and desired style of leadership needed within a modern society. Such individuals are not powerful people in their own right but are only powerful because of their job or position, with this power acquired and maintained by a combination of fear and patronage rather than trust and respect.

As a result, they remain enforcers of the status quo within organisations rather than being agents for change. By establishing this style of management from the top of the organisation, they also create the next generation of transactional leaders as their attributes are copied by other senior people who are looking to replace the current leader.

This culture is the last thing Wales needs at a time when every nation will be looking to take advantage of a growing World economy.

In contrast to the comfort zone that we seem to have been stuck in for the last twenty years, the new Wales needs to be a place of rapid change both in terms of its economy and society.

To achieve this, we increasingly need leaders - in business, politics and civic life - with a vision that encourages and inspires others and releases the creativity within them to move Wales forward.

Unlike those who were running the ‘old’ Wales, these ‘transformational’ leaders will not use their power to maintain the status quo. Instead, they are innovative, enthusiastic, and empower others in order to create and maintain a new vision.

Such entrepreneurial leaders are of enormous value to organisations and society as a whole as they have the ability to anticipate events, envision the future, maintain flexibility, think strategically and work with others to initiate changes that will create a viable future for the organisation. They also care deeply about the people who work for them, refusing to impose their solutions or suppress potential, which results in organisations become more efficient, effective and able to fully fulfil their potential.

These individuals are the ‘holy grail’ of organisational change but are, sadly, very few and far between in Wales today. One can only hope that Welsh organisations have the courage to appoint these champions of change and innovation, thus ensuring that there is a shift away from the old transactional style that dominated Welsh life for so long to a more to transformational leadership approach.

If it does, then it may be the sign we need to show that we are finally beginning to enter a new culture across Wales where ability and vision, rather than patronage and fear, are the key to achieving success not only for individuals and organisations, but for society as a whole.

Friday, February 05, 2010

START-UPS AND GROWTH - A VIEW FROM THE ASSEMBLY

Having just come back this morning from a very successful trip to New York (more about that next week), it was good to read that the Learning and Enterprise Committee remains as independent as its predecessors such as the Economic Development Committee in providing guidance to the Welsh Assembly Government.
Certainly, their comments on the state of the manufacturing industry in Wales should be a real wake-up call to the Economy and Transport Department, especially given the recent reports that less than a quarter of the business support budget had been spent in the first six months of the current financial year.

Whilst I agree with much of the conclusions, I was taken by the comment in the report which stated

""A focus on quality rather than quantity with encouragement for firms with high growth potential as opposed to high numbers of start-ups".

I would support the former wholeheartedly - after all, I created and have been involved in the Fast Growth 50 project for the last eleven years - and the evidence from that is unequivocal about developing a policy of backing winners, but only after they have gone through the pain of starting up.

After all, if I could identify a successful growth company when it is first started, I wouldn't be doing this but instead would be sitting in a villa in the Bahamas with the Nobel Prize for Economics on my mantelpiece!

However, I simply don't understand where on earth they got the evidence dismissing a policy of creating a high number of start-ups as all the academic research in this area shows otherwise.

Perhaps members of the committee haven't read the Global Entrepreneurship Monitor reports which has been examining the relationship between entrepreneurial activity and economic growth for over a decade.

Indeed, it is not a matter of choosing one policy over the other and both approaches complement each other - creating more start-ups leads to more growth companies.

It is the old football adage of more shots on goal, more goals.

Simples really....

Monday, February 01, 2010

USE IT OR LOSE IT - WAG FAILS TO SPEND BUSINESS SUPPORT BUDGET

Having spoken to many companies about the level of business support that they are receiving from WAG, the biggest complaint is the amount of bureaucracy that seems to be stifling the entire system.

Simply put, if WAG is putting in resources to support Welsh businesses, then surely those resources should get out to those businesses as quickly as possible?

Unfortunately, that doesn't seem to be the case.

When the Minister for Economy and Transport was asked what proportion of WAG's Business Support Programme had been expended by 31st October 2009, the answer came back as:

"At the 31 October 2009, the expenditure on the Flexible Support for Business Programmes represented 22% of the overall annual budget for 2009-2010."

Yes, that's right - after six months of the financial year, less than a quarter of the business support budget had been spent and this during the worst recession since the 1920s.

You would have thought spending would be AHEAD of target given that WAG and the Minister have both emphasised the lack of funding available to small firms as the key problem in the economy.

And its gets worse as there is allegedly tens of millions of pounds that remains underspent within the economic development budget with two months to go of the current financial year, and this at a time when businesses are crying out for support.

If that is the case, then it is clear that something is seriously wrong with the entire business support structure within Wales. Given this underspend, there is a strong argument for the Audit Office to examine why there is so much inefficiency within DET when it comes to ensuring that government support reaches our business community quickly.

Otherwise, as this blog and others have argued, WAG should get rid of the majority of business support, focus on those areas of market failure only(start-ups, innovation) and use the rest of the money saved to reduce business rates for the small firm sector.

Sunday, January 31, 2010

PUBLIC SECTOR DOMINATES UK JOBS GROWTH SINCE 1997

The Sunday Times business section refers to a fascinating paper from Manchester University’s Centre for Research on Socio-Cultural Change.

Entitled “UNDISCLOSED AND UNSUSTAINABLE: PROBLEMS OF THE UK NATIONAL BUSINESS MODEL”, the paper presents new arguments and evidence about public and private employment creation in the UK.

Its measures of public sector employment count state employees and estimate para-state employees whose private employment is state supported.

On this basis, state and para-state (S&PS) since 1998 account for more than half the job creation nationally in the UK and for much more in the ex-industrial regions.

For example, in London and the South, S&PS accounts for no more than 38-44% of employment growth between 1998 and 2007; while in the Midlands, North, Wales and Scotland S&PS accounts for more than half of the employment growth over the same period.

In Wales, 55 per cent of all new jobs in the decade between 1998 and 2007 have come from the S&PS sector as compared to 45 per cent from the private sector.

Whilst some of the conclusions of the report are contentious, the one point of real discussion is whether public sector expenditure has essentially been hiding a low performing business sector. i.e. that the UK government has been propping up a feeble and untransformed private sector whose problems are now horridly aggravated by bank failure and market crisis which was caused by the financial sector.

If that is the case, then it is clear that the next government, of whatever political colour, must focus its efforts not only on public sector expenditure reduction but, more importantly, on improving the competitiveness of UK businesses.

Saturday, January 30, 2010

INVESTING IN EXPERIENCE CAN PAY DIVIDENDS FOR THE WELSH ECONOMY

With provisional Government statistics showing that the UK is finally beginning to emerge out of the worst economic downturn since the 1920s, policymakers will no doubt turn their focus away from recession minimising programmes towards strategies that can help to kick-start the economy quickly.

In previous recessions, an important part of that solution has been the efforts of entrepreneurs in developing new products, processes and services that will stimulate economic growth.

However, a paper I recently wrote with Dr Piers Thompson of the Management School at Uwic suggests that, while important, any economic policy that is primarily aimed towards encouraging more people to enter entrepreneurship for the first time may not be as effective a strategy as many policymakers think.

Utilising data from the Global Entrepreneurship Monitor (GEM) survey, our study analysed interviews with 843 entrepreneurs who were in the process of starting a new business. However, rather than focusing only on those novice entrepreneurs starting a business for the very first time, the research also examined those habitual entrepreneurs who were involved in establishing starting multiple businesses.

Such habitual entrepreneurs include serial entrepreneurs – those who prefer to close one business before starting another (such as Steve Jobs) – and portfolio entrepreneurs – those who run a number of businesses concurrently (such as Richard Branson)

So what have we found out?

First of all, we discovered that habitual entrepreneurs make a disproportionate contribution to the level of business start-ups across the UK. Whilst making up less than 1% of the UK population, habitual entrepreneurs set up around one in three start-ups of all the start-ups in the UK. In addition, those with previous entrepreneurial experience are over three times as likely to start a new business as those with no previous experience.

Similarly, those with previous experience are more than twice as likely to be intending to be involved in starting a new business in the future as compared to those with no previous experience.

This may reflect the greater resources which are available to those who previously sold a business, which provides the start-up capital required to make intentions become reality.

Therefore, the study shows what many in business probably know already – that those with previous entrepreneurial experience are more likely to be thinking of and actually starting a new business. However, this still begs the question why enterprise support is focused almost exclusively on getting new entrants into entrepreneurial activity?

Of course, the “holy grail” for policymakers is not the lifestyle business established by the vast majority of those starting a business, but those new businesses that can create can create wealth, employment and innovation in their local economies.

Previous research indicates habitual entrepreneurs may be the solution. They tend to run larger businesses than novice entrepreneurs, which reflects their ability to raise start-up capital from the proceeds of previous businesses or through leverage of existing company assets.

They also utilise their previous track record in business ownership and their entrepreneurial experience to persuade venture capitalists to invest in their business. Not surprisingly, our sample of habitual entrepreneurs had a far higher requirement for start-up finance than novice entrepreneurs. This is particularly the case for portfolio entrepreneurs, where more than a quarter require in excess of £125,000 in capital for their new businesses. This clearly suggests that their focus is on creating high growth firms over a period of time.

The networks and skills developed through prior business ownership also make it likely that up to a certain point, habitual entrepreneurs will be aware of a great quantity and quality of opportunities, and the confidence that such entrepreneurs gain from prior entrepreneurial activity usually leads to future success with other ventures.

Therefore, it should be of no surprise that habitual entrepreneurs expect to create a greater level of employment, higher turnover in both the first and third years of trading, and export a high proportion of their output.

If these expectations are accurate, then it is clear that businesses started by habitual entrepreneurs are exactly those which governments across the world are looking to support, and conform to the “gazelles” concept of the minority of rapidly growing businesses which create a majority of employment in the small business sector.

In particular, portfolio entrepreneurs are also more likely to be running businesses which are providing entirely new products to the market, entering markets where they face no competition, and to a lesser extent using newer processes and technology. This may reflect the use of new business starts by portfolio entrepreneurs to enter high risk growth markets, whilst insulating their existing businesses.

Therefore, given the importance of those with previous ownership experience in generating new businesses, it seems clear that government policies and resources could, and should, be better targeted at supporting proven entrepreneurs rather than increasing start-up levels in general.

Currently, there seems little focus within other UK regions in promoting the entrepreneurial potential of those individuals who have “been there and done it”.

Therefore, if the Welsh Assembly Government wants to accelerate the development of the Welsh economy and ensure a return on its investment, it could focus some of its £250m business support budget on engaging with the 5,000 or so successful Welsh entrepreneurs who are already running fast growth businesses and work alongside them to generate new, innovative businesses to create sustainable wealth and employment in the economy.

Thursday, January 28, 2010

THE TSUNAMI


There is some depressing news for the economy on BBC Wales this afternoon.

According to various reports, hundreds of further jobs are under threat across Wales, including at Toyota on Deeside and Shops Direct in Powys.

Two local authorities - Swansea and Newport have also stated that they will be considering substantial redundancies to deal with their growing financial problems.

I was speaking to a very senior partner in one of Wales' top accountancy companies at a dinner before Christmas. I asked him whether he through the economy would recover in a year and if companies would start hiring again.

His answer?

"Dylan, the last few months have been a precursor to a far worse economic situation and we ain't seen nothing yet. Many companies have just been holding on to jobs until the Christmas period is over and it looks like we should all get ready for a Tsunami of business closures over the next few months".

Unfortunately for the Welsh economy, that tsunami may just be about to hit.

We can only hope that the predictions of someone who has his finger firmly on the pulse of the Welsh business sector, and who is rarely wrong about such matters, has made the wrong call this time.

Wednesday, January 27, 2010

GRANT OR NO GRANT - THAT IS THE QUESTION?


I originally thought it was a deliberate leak but from what I hear from the rumour mill around the Bay, WAG went ballistic as the spin doctors had hoped to control the release of the jobs announcement for their own political purposes.

Nevertheless, it is difficult to argue that this isn't good news for the Welsh economy, especially after the Bosch closure.

Indeed, at a time when we have lost around 500 jobs a week in 2009, every job we can get is precious, especially for those thousands who are still looking for work.

However, there is a simple question that no-one seems to have asked.

Back in October, the Deputy First Minister stated that the "grants culture was over"?

As he said at the time, "there had to be a radical shift from offering large grants to multi-national companies to move here"

Does that mean that Toyoda Gosei didn't receive a penny of public money to come to Wales or, as would be expected in a deal this size, around £6-7 million was provided from the Single Investment Fund to attract the jobs to Gorseinon?

Can we now say that the grant culture over or are we still paying companies to come to Wales?


Tuesday, January 26, 2010

UK ECONOMY "CRAWLS" OUT OF RECESSION

I am not too sure if anyone else perceived the irony of the Labour Party organising a £1000 a head fundraising dinner on the day that Save the Children was announced that Wales has the highest levels of child poverty of any UK nation.

Unfortunately, these stories will be lost quickly as they broke on the day that it was announced that the UK economy has just about ‘crawled’ out of the longest recession since the 1920s.

According to the Office for National Statistics (ONS), the UK economy grew by only 0.1 per cent between October and December, well below the 0.4 per cent growth forecasted by the great and the good in the City of London.

This, of course, does not take away from the fact that the economy shrank by more than 4.8 per cent in 2009, the fastest annual decline for 88 years, and more than any other 12-month period since the 1930s Depression. In fact, this 2009 final quarter figure could be revised downwards (or upwards) by the ONS as it is estimate based on only 40 per cent of the data analysed.

However, the worse aspect of this miniscule growth is that we could easily see the economy shrink again in the first quarter of 2010, especially given the fragile state of retailing after Christmas and the withdrawal of government stimuli such as the VAT reduction and the ending of the car scrappage scheme

Of course, unlike the BBC headline which stated that "Wales is out of recession", that may not be the case at all as it may be the other regions of the UK which have helped to push the 0.1 per cent growth in the overall UK economy.

Given the state of manufacturing in Wales and the higher level of unemployment than other UK nations, the Welsh economy may still be shrinking although thanks to the fact that we do not have separate GDP estimates for wales, we will probaly never know the answer.

Monday, January 25, 2010

GORDON BROWN, PENNY PINCHING AND THE LOST HELICOPTERS

Last week, the Prime Minister finally relented to intense political pressure and agreed to appear, either in late February or early March, before the Chilcot inquiry into the Iraq War.

Commentators have already noted that this is a high risk strategy as not only has Gordon Brown built a reputation for avoiding answering any direct questions, but also it could reignite the concerns of many over a subject that the Labour Party wanted to bury two months before a general election.

On a positive note for the Government, his appearance will ensure that the Prime Minister will dominate the news headlines for days after his questioning.

The question, of course, is whether such headlines will be favourable or not, especially as there remains ambiguity over the role of Tony Blair’s second in command over the decisions made to go to war in Iraq?

Many will also want to hear his evidence relating to allegations that the Treasury, which he headed for over a decade, made decisions on defence spending that have since had a catastrophic effect on our armed forces in that other theatre of engagement, Afghanistan.

According to Geoff Hoon, the Secretary of State for Defence at the time, the Treasury pushed through cuts of £1.4 billion to the military helicopter budget in 2004. As a result of this decision to save money, military chiefs were unable to buy new helicopters that would now be flying in Afghanistan.

In addition, the Scrooge-like approach to defence spending meant that even those Chinook helicopters that had been delivered in 2001 could not be used by Britain’s armed forces. This is because, in order to save money, the Ministry of Defence opted for a cheaper option of supplying their own software to the helicopters rather than buying directly from the helicopter manufacturers.

This ‘buy cheap, pay dear’ approach resulted in the eight Chinook helicopters purchased to support our ground troops failing to meet airworthiness standards for combat flying. As a result, they have since sat in an air-conditioned aircraft hanger awaiting a refit, which was finally approved last year with the result that they should all become operational during 2010.

The National Audit Office described the procurement of these helicopters as a "gold-standard cock-up" but, unlike other similar government purchasing decisions, this prevarication has had very serious outcomes.

As we know from daily reports from Afghanistan, the consequences of these budgetary decisions by government beancounters have been catastrophic, as the lack of air support has forced British troops to take dangerous journeys by road, exposing them to Taliban attacks. Worse still, ministers supported this penny-pinching philosophy by bureaucrats to take precedent over ensuring the safety of our serving soldiers.

During the last year, various opinion polls have shown that a significant proportion of the British public have doubts about the war in Afghanistan. Nevertheless, I am sure every one of those opposed to the conflict would support our troops having the best equipment whilst serving this country's Armed Forces, whatever their concerns over the reasons for being out there.

The Chilcot inquiry started off as an investigation into the Iraq War but has now become a judgment on the commitment of government departments to supporting the capabilities of this country’s soldiers in undertaking armed conflict on behalf of our political leaders.

If its conclusions indicate that the spendthrift nature of the Treasury resulted in the loss of British lives and the terrible injuries of hundreds of more soldiers, then it will be a black day for this nation and its leaders.

Saturday, January 23, 2010

BOSCH AND WELSH MANUFACTURING - A REFLECTION ON THE WEEK'S EVENTS

There have been a number of comments on this blog to the reaction to Bosch’s decision to shut its plant near Cardiff with the loss of 900 jobs.

As there has been a considerable amount written on the subject and a debate in the Assembly Chamber on this matter, it has given me the opportunity to re-examine the events during the last eight days.

According to the Welsh Assembly Government’s statements during the last week, it did everything possible to keep the jobs in Wales, although it was admitted on Tuesday that no ministers had bothered to make the visit over to Germany to discuss the situation with senior directors of Bosch.

Of course, when a company employs more than a quarter-of-a- million people worldwide, the situation of a plant with under 1,000 employees hardly figures on the radar of a large organisation going through major restructuring as a result of the recession.

Yet, in such situations, establishing and continuing dialogue with major employers is critically important if we are to stand any hope of retaining jobs.

For example, as I quoted in a blog entry last week, back in June 2006, I wrote, in this very column, that

“the Assembly Government, despite having over 1,500 civil servants in the enterprise department, has no strategy to deal with manufacturing cutbacks, apart from closing the gate after the horse has bolted. It is no longer good enough to say that they are not prepared for further cuts and they need to urgently consult with all major manufacturing employers remaining in Wales to ascertain what can be done to ensure they remain.”

However, that consultation should not be limited to the branch plants in Wales and there is a key role for International Business Wales in brokering an urgent discussion between WAG and the parent companies of these businesses as soon as possible.

Indeed, if senior managers such as Bosch’s chief executive, Franz Fehrenbach, could have heard our political leaders underline the dedication, high productivity and skills of the Welsh workforce, then the German giant may well have reconsidered its position.

As it happens, we’ll never know, as it seems no-one actually thought about whether they should set up such a meeting although one can only hope that Carwyn Jones may well try one last ditch meeting to see whether Bosch will change his mind.

He certainly has nothing to lose and everything to gain.

I also made the case that if a manufacturing strategy for Wales may have made a difference if it had been implemented. Unfortunately for its reputation with the business community, the One-Wales Government was arguing this week that a manufacturing strategy would not have helped the Bosch situation.

This, of course, begs the question why they bothered developing one in the first place?

If the high-skill, high-value- added approach to move companies up the value chain endorsed by the Welsh Manufacturing Forum’s in their draft manufacturing strategy had been implemented back in 2008 as originally planned, then greater focus could have been made to ensure that companies within the sector, including Bosch, could have benefited.

No-one can argue with the fact that having a strategy “written for the manufacturing industry by the manufacturing industry” was the right approach for policy development.

Yet, by delaying the implementation of the strategy for over a year-and-a-half and then claiming that it would have had little effect on the sector in any case, the Assembly Government has essentially dismissed the hard work of those business leaders who gave their time and efforts to develop a strategy to take Welsh industry to the next level.

Such irresponsible actions could not come at a worst time and it was worth listening to the former Minister Andrew Davies, the Swansea West AM, who, in an interview yesterday with Good Morning Wales, said that the problem with WAG’s approach to the economy was not the lack of strategies but the failure of civil servants to implement them.

Earlier this week, there was a plea from the Minister for Economy and Transport for the private sector to come forward with ideas for his department’s Economic Renewal Programme. This should be broadly welcomed as it is critical that businesses are fully consulted on how the public sector can support their efforts to become more entrepreneurial, innovative and productive.

One can only hope that, unlike the manufacturing strategy for Wales, his civil servants actually take on board the views of the business community and, more importantly, implement them, without delay, for the benefit of the Welsh economy.