Temporary Disabled. :) please Go back Support Plans | Stripe www.fgks.org » Address: [go: up one dir, main page] Include Form Remove Scripts Accept Cookies Show Images Show Referer Rotate13 Base64 Strip Meta Strip Title Session Cookies Stripe logo Products Solutions Developers Resources Pricing Contact sales Dashboard Sign in Sign in Open mobile navigation Stripe logo Back Close mobile navigation Products Solutions Developers Resources Contact sales Pricing Global payments Payments Payments Online payments Payment Links No-code payments Checkout Pre-built payment form Elements Flexible UI components Terminal Terminal In-person payments Radar Radar Fraud prevention Authorization Authorization Acceptance optimisations Embedded payments and Finance Connect Connect Payments for platforms Issuing Issuing Physical and virtual cards Revenue and Finance Automation Billing Billing Subscription management Revenue Recognition Revenue Recognition Accounting automation Tax Tax Sales tax & VAT automation Invoicing Invoicing Online invoices Sigma Sigma Custom reports Data Pipeline Data warehouse sync More Payment methods Access to 100+ globally Link Accelerated checkout Financial Connections Linked financial account data Identity Online identity verification Atlas Start-up incorporation By stage Enterprises Start-ups By business model E-commerce SaaS Platforms Marketplaces By use case Finance automation Embedded finance Global businesses Crypto Creator economy Ecosystem Stripe App Marketplace Partners Professional Services Documentation Get started Pre-built checkout Libraries and SDKs App integrations Guides Accept online payments Manage subscriptions Send payments Full API reference API status API changelog Build on Stripe Apps Support centre Support plans Guides Customer stories Blog Sessions Contact sales Jobs Newsroom Stripe Press Become a partner Global payments Payments Payments Online payments Payment Links No-code payments Checkout Pre-built payment form Elements Flexible UI components Terminal Terminal In-person payments Radar Radar Fraud prevention Authorization Authorization Acceptance optimisations Embedded payments and Finance Connect Connect Payments for platforms Issuing Issuing Physical and virtual cards Revenue and Finance Automation Billing Billing Subscription management Revenue Recognition Revenue Recognition Accounting automation Tax Tax Sales tax & VAT automation Invoicing Invoicing Online invoices Sigma Sigma Custom reports Data Pipeline Data warehouse sync By stage Enterprises Start-ups By business model E-commerce SaaS Platforms Marketplaces By use case Finance automation Embedded finance Global businesses Crypto Creator economy Ecosystem Stripe App Marketplace Partners Professional services Documentation Start integrating Stripe’s products and tools Get started Pre-built checkout Libraries and SDKs App integrations Code samples Guides Accept online payments Manage subscriptions Send payments Set up in-person payments Support centre Support plans Guides Customer stories Blog Sessions Contact sales Chat With Us Support plans Grow faster by partnering with Stripe’s technical experts Grow your business confidently with expertise and best practices from your Stripe technical account manager. Our support plans give you the highest level of assurance, with always-on safeguards and proactive investment in the technical health of your account. Growth Priority, context-aware support Move faster with priority access to support and help from a specialist familiar with your integration and account history. Premium Proactive monitoring and insights Improve the performance of your solution with ongoing insights and recommendations from your technical account manager. Enterprise Deep technical partnership and advocacy Reach your technical and business goals faster with proactive engagement, joint planning, and alignment from your embedded technical account manager. Compare support plans Find the right plan to meet your needs All Stripe customers receive 24x7 phone, email, and chat help, plus access to support centre resources and Stripe’s developer Discord server. Growth Ideal for businesses with limited payment support needs that can benefit from prioritised support and a named point of contact at Stripe. Premium Recommended for businesses that require proactive engagement with a named technical account manager, in addition to ongoing insights, optimisations, and prioritised support. Enterprise Designed for Stripe’s largest customers or any business that needs ongoing partnership, planning and alignment with a technical account manager embedded within its team. Technical account manager Stripe TAMs have deep expertise across payments, platform, reporting, and the Stripe API and are responsible for the technical health of your account. Enterprise TAMs are embedded within your team to support your own initiatives and ensure technical alignment with Stripe. Reactive, named TAM Scaled, named TAM Named TAM embedded within your team Developer-to-developer priority routing Save time by getting help from support engineers to review your integration and troubleshoot issues. 1 developer profile 2 developer profiles 4 developer profiles Context-aware support Get support from a specialist familiar with your integration and account history anytime you need help with an issue. Priority email support and routing Get faster response and resolution from specialised Stripe support agents. 6-hour response SLA 4-hour response SLA 4-hour response SLA Business-critical email response and resolution Skip the support queue with access to Stripe’s 24/7 critical response teams. 15-minute response SLA 15-minute response SLA Continuous optimisation Get ongoing insights, optimizations, and prioritized support from a named technical account manager. Essential optimizations: fraud, disputes, and operational support Essential and customer-defined optimisations customised to your business needs, plus API health recommendations Real-time merchant health alerts Monitoring and alerting to notify your team of unexpected trends or issues proactively. API availability reporting TAMs will regularly provide availability reports on our payments API. Proactive reporting, insights, and recommendations Enterprise customers can gain deeper insights about performance with custom reporting. Critical support for flash sales and key events Get ready for peak volume events with preparation, testing, observability, alerting, and reporting support. Dedicated Slack channel Reach your technical account manager as easily as the rest of your team. Growth Premium Enterprise Case study Nord Security uses Stripe Enterprise Support to drive payment optimisation Nord Security is a leading provider of privacy and digital security solutions for businesses and individuals who need to feel safe online. Challenge With over 15 million users, Nord Security constantly pushes the boundaries of payment optimizstion. Nord Security turned to Stripe Enterprise Support to help improve payment security, fraud, and compliance. Solution After making the recommended improvements, Nord Security reduced unnecessary processing fees and interchange costs. Nord Security improved authorisation rates by 5.1% and recaptured 2.6% more transactions with Adaptive Acceptance. Products Enterprise Support has absolutely helped us optimise processing and reduce declines. Working closely with a technical account manager gives us the opportunity to ask more questions and get detailed answers, faster. NordSecurity logo Looking to get started with Stripe? Launch and grow faster with professional services We help you get the foundations right so you can deliver value to your customers faster. Our integration consultants and engineers guide you through every stage of your implementation – from strategy and design to technical development, operational readiness, and launch. Payments Invoicing Atlas Radar Tax Connect Ready to get started with one of our support plans? Let us help you find the right plan. Need technical or account support? We’re here 24x7 over email, phone, or chat. Chat with developers live on Discord Join the Stripe developer community and get help with technical questions on the official Stripe Discord channel.
Online payments
In-person payments
Fraud prevention
Acceptance optimisations
Payments for platforms
Physical and virtual cards
Subscription management
Accounting automation
Sales tax & VAT automation
Online invoices
Custom reports
Data warehouse sync
Access to 100+ globally
Accelerated checkout
Linked financial account data
Online identity verification
Start-up incorporation
Start integrating Stripe’s products and tools
Grow your business confidently with expertise and best practices from your Stripe technical account manager. Our support plans give you the highest level of assurance, with always-on safeguards and proactive investment in the technical health of your account.
Move faster with priority access to support and help from a specialist familiar with your integration and account history.
Improve the performance of your solution with ongoing insights and recommendations from your technical account manager.
Reach your technical and business goals faster with proactive engagement, joint planning, and alignment from your embedded technical account manager.
All Stripe customers receive 24x7 phone, email, and chat help, plus access to support centre resources and Stripe’s developer Discord server.
Technical account manager Stripe TAMs have deep expertise across payments, platform, reporting, and the Stripe API and are responsible for the technical health of your account. Enterprise TAMs are embedded within your team to support your own initiatives and ensure technical alignment with Stripe.
Developer-to-developer priority routing Save time by getting help from support engineers to review your integration and troubleshoot issues.
Context-aware support Get support from a specialist familiar with your integration and account history anytime you need help with an issue.
Priority email support and routing Get faster response and resolution from specialised Stripe support agents.
Business-critical email response and resolution Skip the support queue with access to Stripe’s 24/7 critical response teams.
Continuous optimisation Get ongoing insights, optimizations, and prioritized support from a named technical account manager.
Real-time merchant health alerts Monitoring and alerting to notify your team of unexpected trends or issues proactively.
API availability reporting TAMs will regularly provide availability reports on our payments API.
Proactive reporting, insights, and recommendations Enterprise customers can gain deeper insights about performance with custom reporting.
Critical support for flash sales and key events Get ready for peak volume events with preparation, testing, observability, alerting, and reporting support.
Dedicated Slack channel Reach your technical account manager as easily as the rest of your team.
Nord Security is a leading provider of privacy and digital security solutions for businesses and individuals who need to feel safe online.
With over 15 million users, Nord Security constantly pushes the boundaries of payment optimizstion. Nord Security turned to Stripe Enterprise Support to help improve payment security, fraud, and compliance.
After making the recommended improvements, Nord Security reduced unnecessary processing fees and interchange costs. Nord Security improved authorisation rates by 5.1% and recaptured 2.6% more transactions with Adaptive Acceptance.
Enterprise Support has absolutely helped us optimise processing and reduce declines. Working closely with a technical account manager gives us the opportunity to ask more questions and get detailed answers, faster.
We help you get the foundations right so you can deliver value to your customers faster. Our integration consultants and engineers guide you through every stage of your implementation – from strategy and design to technical development, operational readiness, and launch.
Let us help you find the right plan.
We’re here 24x7 over email, phone, or chat.
Join the Stripe developer community and get help with technical questions on the official Stripe Discord channel.