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TB Business February 2022

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T H E B E N D M AG A Z I N E A F F I L I AT E

VOLUME I

Q I

2022

BUSINESS EMERGING PROFESSIONS

TO M O R R O W ' S L E A D E R S TO DAY

10 FOR THE NEXT 10

TEN LEADERS WHO WILL CHANGE THE COASTAL BEND IN THE COMING DECADE THEBENDBUSINESS.COM • 1


c e n tu ry

yo u n g

b a n k i n g

Robert Justus Kleberg’s founding commitment to “help those who showed the spirit of cooperation in community building” continues to withstand the test of time. We are the next generation of homegrown bankers dedicated to supporting the future growth of local communities. We put people first, nurturing a collaborative Can Do approach to managing your financial needs, and support every customer relationship with exceptional technology for a banking experience that never grows old.

Supporting Texas for Over a Century.

2 • THE BEND BUSINESS

MEMBER FDIC AND EQUAL HOUSING LENDER

NMLS#440734


C O N T E NTS J A N U A RY / F E B R U A RY / M A R C H 2 0 2 2

10

12

20

23

T H E R A DA R

O NE TO WATC H

GIVING BACK

THE IMPACT

Learn about some emerging positions and meet some faces around the Coastal Bend currently in these careers.

Meet Teri Cardenas, a healthcare professional with a passion for being in and helping the Coastal Bend.

Businesses have come together to help an organization that is dedicated to helping victims of human trafficking.

30

10 FOR TH E N EX T 10

Meet professionals making a splash in our community, and another who is making waves for our community.

10 FOR THE NEXT 10 HONOR RECIPIENT, CEO OF THE PORT OF CORPUS CHRISTI, SEAN STRAWBRIDGE photography by DUSTIN ASHCRAFT

Who is transforming Corpus Christi over the next decade? Meet ten incredible men and women who are making significant impacts in every area of the Coastal Bend. While their efforts to grow our city are diverse, they all share something in common: a passion for our community. THEBENDBUSINESS.COM • 3


FOUNDING ADVERTISERS OF THE BEND BUSINESS We would like to thank the below Coastal Bend businesses who help make The Bend Business possible.

PRESIDENT

Jordan Regas

jordan.regas@405magazine.com VICE PRESIDENT

Kaley Regas

kaley@hilltopmediagroup.com PUBLISHER

Chris Knapick

chris@thebendmag.com

• • • • • • • • • •

Allison Flooring Company Beauty & The Bistro C&C Risk Carlisle Insurance Agency Corpus Christi Regional Economic Development Corporation Frost Bank Kleberg Bank Sterling Personnel Straight Edge Technology United Corpus Christi Chamber of Commerce

EDITOR IN CHIEF

Alexis Harborth

alexis@thebendbusiness.com ART DIRECTOR

Jarred Schuetze

jarred@thebendmag.com PRODUCTION MANAGER

Aubrey Jernigan

aubrey@hilltopmediagroup.com DIGITAL MEDIA SPECIALIST

Hannah Ticer

hannah@hilltopmediagroup.com COPY EDITOR

Steve Gill

CONTRIBUTING PHOTOGRAPHERS

Dustin Ashcraft Rachel Benavides Lillian Reitz

CONTRIBUTING WRITERS

Didn’t make the list? Don’t worry, we will continue to print the names of our Founding Advertisers and Premium Subscribers in every issue during our inaugural year.

For more information about becoming a Founding Advertiser or promoting your company in The Bend Business, contact Chris Knapick at 361.232.3954 or chris@thebendbusiness.com

Robin Alvarez Luis Arjona Jason Bond Madelyn Galindo

309 N. Water Street, Corpus Christi, TX 78401 361.792.3606 | thebendbusiness.com The Bend Business Magazine is published by Bend Holdings Sub, LLC. Copyright © 2022 Bend Holdings Sub, LLC. No portion may be reproduced without express written consent. Editorial or advertising does not constitute advice, but is rather considered informative. The Bend Business is not responsible for the care of and/or return of unsolicited materials. The Bend Business reserves the right to refuse advertising deemed detrimental to the community's best interest or in questionable taste. Expressed opinions are those of the author and do not necessarily reflect the views of ownership.

4 • THE BEND BUSINESS


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THEBENDBUSINESS.COM • 5


L E T T E R

F R OM

T H E

E D I TO R

A L E XIS

HA R BORT H

TH R EE TAK EAWAYS

In With the New The New Year is often synonymous with new beginnings, which makes this time especially fitting for the launch of this brandnew publication. It is my pleasure and honor that you are reading the first-ever issue of The Bend Business (TB Business) magazine, the latest publication from The Bend and the Hilltop Media family. The soul and goal of TB Business is to tell engaging business, economic and leadership stories in the Coastal Bend. Specifically, TB Business will focus on the people behind organizations and businesses in Corpus Christi and the surrounding Coastal Bend area; each issue will introduce you to community leaders, share stories and best practices from professional experts and spotlight titans of industry and emerging businesses alike. For the inaugural issue of TB Business, we are focused on the future. We explore several positions that are increasing in need and popularity, and are poised to explode in the coming years (see The Radar, page 10). We spoke with organizations that have come together to create a brighter tomorrow for victims of human trafficking (see Giving Back, 6 • THE BEND BUSINESS

page 20). The One to Watch section (see page 12) will be a staple of the magazine, spotlighting incredible individuals who are making big impacts in our community. We even have a calendar of upcoming events (see Networking, page 50). For our cover story, we are proud to feature “10 for the next 10” (see page 30), showcasing 10 individuals who are transforming Corpus Christi now and for the next decade to come. They represent a range of industries and have a variety of expertise and skills, but one element is a common denominator: Their passion for our community is developing it into a better place to live, work and play. It has been a joy and privilege to speak with each of them, and I am energized by their efforts and visions. When I think about TB Business, it’s so much more than a magazine. It is a channel to elevate and celebrate our people. It is a connector; here to introduce us to businesses, initiatives and groups. It is a way to learn more about what’s happening in the bustling economy of the Coastal Bend. It tells our story. It is the start of something big. I invite you to connect with us—sign up for our newsletter at TheBendBusiness. com, and follow our social channels on Facebook, Twitter and Instagram. Let’s talk about Corpus Christi’s business and economy, and its professionals, leaders, entrepreneurs and visionaries. Now, let’s dive in.

MENTORSHIP FROM A LOCAL LEGEND Mike Carrell, who spent over 27 years at Frost Bank, shares words of career wisdom and insights about how the power of persistence pays off. Pg. 14

A UNIQUE BUSINESS UniqueHR is a business that helps businesses. Family-owned and operated, it grew to be national, while always maintaining its HQ locally. Pg. 26

PLUGGED IN

Alexis Harborth Editor In Chief alexis@thebendbusiness.com

Leadership Corpus Christi is an organization with a long reputation for helping develop leaders. Meet the latest class and learn about how you can apply for the next one. Pg. 50


STAFFING is our specialty

LINKING PEOPLE TO SUCCESS Established in 2001 and locally owned, Sterling Personnel provides staffing solutions in the greater Corpus Christi and Houston areas.

Staffing Services

Specialities

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Industrial & Skilled Trades Medical Front Office Office & Clerical Accounting & Finance Professional

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361.854.5151 Or Visit Us At:

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Focus on Your Business, We’ll Handle IT

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We specialize in healthcare, law, O&G and construction 361.653.1777 | straightedgetech.com 2210 Patton St, Corpus Christi, TX 78414 8 • THE BEND BUSINESS


FAC E VA LUE 10 T H E R A DA R

12

Q1 / 2022

| 12 O N E T O WAT C H | 14 A S K T H E M E N T O R

ON E TO WATC H Physicians PremiER has a mission of delivering compassionate, efficient and patient-centered care in each of their locations throughout Corpus Christi and beyond. Meet the women at the helm of this organization, CEO Teri Cardenas.

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Working for Tomorrow

A look at emerging and evolving professions by Alexis Harborth

The world is ever-evolving, and so is the realm of career possibilities. As the needs of organizations change, many new positions have emerged on the career landscape in recent years. These emerging jobs are gaining in popularity and, as studies and experts predict, are likely to dominate the future of work and become commonplace fixtures for many organizations. On "The Radar" this quarter are positions on the rise. We invite you to explore these emerging jobs and meet some local professionals in these roles.

Drone Pilots

Diversity, Equity and Inclusion Expert

Environmental Engineers

While drones may seem relatively new, the United States has been developing unmanned aircraft technology for over 90 years. With its original roots heavily in military usage, unmanned flight has since expanded over the last several decades to see widespread use in marketing and photography, consumer electronics and more. Over the last decade, there has been an explosion of drone operations in many industries, from commerce and retail to delivering packages to surveillance for police and fire departments. To fly a drone, the FAA requires operators to obtain a Remote Pilot Certification, which demonstrates an understanding of the requirements, regulations and procedures for safely flying drones.

Roles relating to diversity, equity and inclusion have exploded in recent years. LinkedIn reported that from 2015 to 2020, there was a 107% increase in those with “Head of Diversity” in their title and a 68% increase in those with “Chief Diversity Officer” in their title. Diversity, Equity and Inclusion (DE&I) efforts include policies, initiatives and programs in the workplace that encourage and promote representation and participation of all. DE&I seeks to include those of different genders, races, cultures, ages, sexual orientation and more, with the goal of fostering a diverse workforce that welcomes all and ensures employees have equal access and opportunity. DE&I efforts are meant to touch all aspects of an organization, from day-today operations to the company culture.

Jon Guerra Jr.

Lisa Wisner

Environmental engineering is an emerging position that incorporates disciplines of civil and chemical engineering. It is a profession that encompasses broad scientific studies such as biology, geology, microbiology, chemistry and more to develop concepts and solutions that preserve, protect and improve the quality of the environment and its living organisms. Environmental engineers work in various industries and settings, including urban and regional planning, construction and petrochemical. Air pollution, water supply and wastewater treatments are some applications that environmental engineers may be asked to address. Their scope of work can include ensuring an organization meets or exceeds the environmental requirements set forth by regulatory agencies and identifying opportunities to reduce emissions.

Creative Director, Drone Pilot Jon Guerra Productions

10 • THE BEND BUSINESS

Senior Curator of Diversity, Equity and Inclusion OpenSesame

Francisca Deter

Environmental Engineer LyondellBasell


TRUST US WITH YOUR PROJECT one step at a time Allison Flooring America is a full-service flooring company centrally located in Corpus Christi, TX. Owner, Terry Allison, an expert in the commercial flooring industry for over 40 years, can guide commercial customers through the process of selecting, purchasing and installing floor coverings. From carpet to tile and wood to resilient coverings, we have the products and expertise you need to purchase the right materials for your job and your budget. With Terry and Sandi Allison, and their diverse backgrounds in the flooring industry, and their experienced installation team of over 35 years, you can be assured that you will receive the knowledge and insight that is needed as you select, purchase and schedule the installation of the right flooring materials for every project, every time.

361-288-4224 | ALLISON-FLOORING.COM

4400 SOUTH PADRE ISLAND DR. CORPUS CHRISTI, TX 78411

THEBENDBUSINESS.COM • 11


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Meet Teri Cardenas Top tier healthcare and Coastal Bend pride by Alexis Harborth photos by Dustin Ashcraft

TERI CARDENAS is an inspiration. Enthusiastic, intelligent and driven, she is a healthcare executive with a positive energy that’s infectious. Cardenas has more than 30 years’ experience in business development, strategy and execution, marketing, physician services and communications. As CEO of Physicians PremiER, her scope includes nine freestanding emergency departments—five locations in Corpus Christi, three in San Antonio and one in Bryan—and four urgent care clinics throughout South Texas. “I am so humbled and honored to lead such an extraordinary, highly skilled team of ER physicians, nurses, ER techs, rad techs and laboratory and service reps,” said Cardenas. “Physicians PremiER has an innovative mission to deliver concierge, convenient service and high-quality emergency care in a unique model.” She has spent the majority of her career in senior leadership roles in large healthcare systems, as well as in some entrepreneur startups and privately owned physician ventures. For Cardenas, her work is a calling and a vocation. “I absolutely love working in healthcare. There is no other industry that touches every one of us or a loved one, often at some of the most difficult or uncertain times in our lives.” Her efforts have been recognized with national awards from Medseek and Thomas Reuters, as well as for CRM leadership at CHRISTUS Health

12 • THE BEND BUSINESS


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Physicians PremiER has an innovative mission to deliver concierge, convenient service and high-quality emergency care in a unique model.

Connect with The Bend Business on Social Media @tbbusinessmag

for accountable outcomes in achieving aggressive patient acquisition goals. But for Cardenas, her favorite rewards are the relationships she’s developed. “The biggest honor is having amazing teams through the years grow into their own senior–level roles or start lucrative consulting careers,” said Cardenas. “And we’re still connected to this day; I’m honored when they call me for advice.” When she isn’t making impacts in our community, she is enjoying the community. “I love boating with my husband, soaking up the sun and walking the National Seashore,” said Cardenas. “I recently had outstanding job offers to move to Florida—and I simply didn’t want to leave Corpus. This is my desired forever home.” When asked what she would tell someone who’s considering moving to the Coastal Bend, she simply replies, “Do it.” The ripple effect of her work is felt throughout our community, from wellness programs to efforts to increase access to care. She is proud to call the Coastal Bend home, and we are lucky to have her. Teri Cardenas is One to Watch as she continues to lead and facilitate health initiatives, setting into motion effects felt now and for generations to come.

CONTACT mdpremier.com

TB Business Magazine

THEBENDBUSINESS.COM • 13


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M E N TO R

AH: Of all the leadership skills that

Staying the Course Mike Carrell on persistence, patience and commitment by Alexis Harborth

MIKE CARRELL IS LIKELY A FAMILIAR NAME: This born-and-raised Corpus Christi

local has spent the course of his career in the Coastal Bend and has made big impacts along the way. Carrell attended Carroll High School, where he discovered an aptitude for math and science that initially led him toward an engineering career. He even obtained his master’s degree in engineering before a fortuitous offer to enter the banking industry. What was initially Texas Commerce Bank ultimately became Frost Bank in 1984, where Carrell spent over 27 years of his career. This foray into banking was partially fueled by his desire to remain in Corpus Christi. His love of this city also saw him engage with many nonprofit organizations and community initiatives, many of which he is still involved with today. He has served as President of the Chamber and President of the Rotary Community Foundation, sits on the Port Commission and has been involved with the USS Lexington, Costa Venture Community Foundation and the Mustang barbecue group—among several others. Carrell worked for Frost Bank from 1993 until his retirement in 2020. It likely comes as no surprise that he has kept professionally busy in his retirement, working in engineering. AH: What have been the keys to your success? MC: Something I would say is sticking it out. I've been in situations that differ from

the way you anticipated them going, and you may want to make a change or change paths. I would say to hang in there, because it's so rewarding when you get to the other side. You’ve just got to hang in there long enough to allow it to develop and for things to come together. 14 • THE BEND BUSINESS

you have learned over the years, what was something that was crucial to understand? MC: It's a balancing act as a leader or manager to try to both accomplish things and continue to grow and develop your team. Whether it's in banking or engineering or another industry, if you're in charge of the project and your success depends on getting the project out, you're relying on people that are reporting to you to produce. And at the same time, you're growing these people. You want to encourage these young people and you want to help them grow. But it has to be tuned into the deadlines and the production. AH: Is there something you wish

you would've known when you first started your career? MC: No, because I was willing to try different things. Looking back, I got to do everything I was interested in, such as wanting to be an engineer, obtaining my MBA, have a banking career and wanting to be active in the community, be on these boards—and now I get to do more engineering. Frankly, I've been fortunate to do more than I ever thought I would. l feel very blessed and fortunate to have had this career and the relationships that I've enjoyed in this community. AH: What would you say to someone

who's just experienced a failure or a setback in their career? MC: Hang in there. Don't cut yourself short; be patient. You've got to give time for the dots to come together and start making sense. Your timing may not be the same timing that it takes to understand everything. Hang in there a little longer. I have to admit there were things I wanted to get out of, but people some way or another encouraged me. It pays off; it has for me.


TB "

Firstly, you've got to convince people that you're the right person to be elevated or to be moved up to the new job. You can do that by getting your credentials lined up to justify it.

BUSINESS Tell us what you think! COMPLETE OUR SURVEY

AH: What would you tell someone

who wants to take their career to the next level? MC: I think there's two categories in that regard. Firstly, you've got to convince people that you're the right person to be elevated or to be moved up to the new job. You can do that by getting your credentials lined up to justify it. At the same time—credibility. You've got to convince the people that this is serious to you, and you’re committed. Also, I’ve told people to try to join something in the community. Get involved. If your resume reflects it and your attitude reflects it, then you have what it takes. And it's not about resume building, of course. It's about credibility, seriousness and being totally committed to what you're doing. AH: What are some of your favorite

ways to recharge? MC: I like to stay busy. I have a little ranch about an hour away. If I'm not working, I like going out there and doing projects, building things and working out there. I go to relax—it’s such a different setting and I feel recharged. I really enjoy that.

Be honest, we can take it. Please take our Reader Survey between now and March 31st for a chance to win a $250 VISA gift card. The survey, which takes about 5 minutes to complete, asks questions to help us better serve you and the Coastal Bend community. Visit thebendmag.com

THEBENDBUSINESS.COM • 15


MAKING YOUR BUSINESS OUR BUSINESS SINCE 1925

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C AR L IS L E I N S . C O M


M A R K E TP LAC E 18 S M A L L B U S I N E S S B R E A K D OW N

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| 20 G I V I N G B AC K

C O N T E M P O R A RY S E RV I C E S, CLA SSIC SE RV ICE This hotshots and courier business is grounded in fundamental principles such as honesty, respect and hard work. It operates with a speed and efficiency that gets it there 'like you needed it yesterday.'

THEBENDBUSINESS.COM • 17


MAR K E T P L ACE

S M A L L

B U S IN E S S

Contemporary Services, Classic Service A courier company with a focus on customer satisfaction by Jason Bond photos by Dustin Ashcraft

THE COURIER INDUSTRY dates back

hundreds of years, and is a crucial aspect of the supply chain. The businesses and organizations of any industry depend on reliable transport—and that is part of the mission at Classic Hotshots & Courier Services (CHCS). Co-founders Larry Rucker Young and Ricardo Galvan began the business after long careers in law enforcement. Rucker-Young served for over 34 years with the Corpus Christi Police Department before retiring as a senior detective sergeant. Galvan, also a veteran of the Corpus Christi Police Department, retired with the rank of senior sergeant. Rucker-Young and Galvan decided to stay busy in their retirement. Between the two of them, they are OSHA, HIPPA and TSA certified with over a decade of experience in the delivery service industry. It led naturally to them opening Classic Hotshots & Courier Services in 2020—and they have been busy ever since. "Classic Hotshots Courier Service is based on honesty, dependability and hard work,” said Rucker-Young. “We're grounded in good old-fashioned values." Based in Corpus Christi, the CHCS service area encompasses the entire Coastal Bend, the Valley, Harlingen, McAllen, Brownsville and San Antonio, along with contracts in the Houston and Harris County area. It works with clients of any size, from large corporations to individual needs.

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Whether it is specialty equipment, repair parts, electronics, medical devices—or so much more, CHCS will get your package from point A to point B with professional care, and get it there on time.

The company specializes in lightweight and smaller items. With its HIPPA certification, CHCS is licensed to transport medical samples and biological deliveries, including blood, pathogens and human organs—allowing it to work with hospitals, surgical centers, medical labs and pharmacies. It’s also TWA certified for shipping on an aircraft, and obtained a TWIC card for unescorted access to the Ports of the United States. The delicate nature of these deliveries is just one of the many reasons CHCS is dedicated to investing in its team. Each of its 10 employees is fully trained and dedicated to their goal of on-time or early deliveries. "Whether it is specialty equipment, repair parts, electronics, medical devices—or so much more, CHCS will get your package from point A to point B with professional care, and get it there on time," said Rucker-Young. Classic Hotshots Courier Service uses a full fleet of cars, trucks, open and closed trailers, utilizing the latest technology and video surveillance to help monitor for safety and reliability. In addition to celebrating its first anniversary,

the company reached another big milestone in 2021 by acquiring a warehouse in Corpus Christi, which allows for overnight or short-term storage. "The generator in the warehouse means that even if the power fails, we won’t!" Rucker-Young said. In addition to good service, choosing to work with CHCS means promoting diversity, equity and inclusion in our community. Classic Hotshots & Courier Services is a Texas H.U.B. (Historically Underutilized Business) Vendor Certified Corporation, which is bestowed to businesses that take an active role in remedying disparity in state procurement and contracting to promote fair and equal business opportunities in Texas. "We focus on serving with honesty, respect and hard work," said Rucker-Young. "We have dedicated our lives to public service, and love providing an important service to our community." CONTACT 800.928.9860 | classichotshotscourierservicesinc.com

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M AR K E T P L ACE

G IV I N G

B AC K

Penny for Your Consideration Coastal Bend companies are coming together in the fight against human trafficking by Robin Alvarez photos by Dustin Ashcraft

JANUARY IS USUALLY A TIME FOR RESOLUTIONS AND A FRESH START,

but for those in the fight against human trafficking, it’s also a time to educate, learn and heal. January is National Slavery and Human Trafficking Prevention Month. Minta Moore is the founder of New Life Refuge Ministries (NLRM), whose three-part mission is grounded in education, partnerships and refuge. NLRM provides long-term shelter for girls ages 11-17 who are survivors of sex trafficking. NLRM is passionately dedicated to prevention and awareness education for Corpus Christi. Since NLRM began, it has provided more than 18,500 people with education, and has served 17 girls in its refuge home since it opened in 2018. It has hundreds of partners in various capacities, from faith to finance partners, who play an invaluable role in the fight against human trafficking. Businesses from an array of industries participate, including Valero Energy, Braselton Homes, JM Supply Company, Taggart Motor Co., SouthPoint Rentals and IMC Bank—to name just a few. Kevin Lassahn, Vice President and General Manager of Valero Corpus Christi Refineries, shares the passion behind supporting this cause. “At Valero, we are driven to make a difference in our community,” said Lassahn. “A few years back, we met the team at New Life Refuge Ministries, 20 • THE BEND BUSINESS

Stats to know: 1. It is estimated that there are over 313,000 victims of human trafficking in Texas. 2. There are approximately 79,000 minors and youth who are victims of sex trafficking in Texas. 3. NLRM has trained over 260 law enforcement officers and first responders and more than 100 mental healthcare workers. 4. In our region, over 250 girls in juvenile detention were educated about human trafficking by NLRM.

which has done the wonderful, but difficult, job of shedding light on an ugly topic to discuss human trafficking. We are proud to support this organization that is offering comfort and shelter for survivors to help them recover and transform their lives.” Another Corpus Christi business making an impact is Susann’s Custom Jewelers, which created Courage Coins out of pennies. Morgan Bartel, Graduate Gemologist and Bench Jeweler at Susann’s, explains the initiative to raise funds and awareness. “Pennies are typically forgotten, tossed aside and considered not worth the effort. The penny represents another human life that someone has forgotten, tossed aside and found not worth the effort. Just like the penny, every human life has value,” said Bartel. “The transformation that we perform with these forgotten coins is to show how with a little help, even something that most had given up on can once again start a new life and shine brighter than ever.” Moore and her team are passionate about meeting with businesses of any industry to share education about human trafficking. “Human trafficking crosses paths in every industry, from tech to car rental companies to hotels,” Moore explained. “It can be recognized by people servicing homes—such as electric, internet and cable technicians. They need to know what the signs are, such as deadbolts on rooms,


"

Pennies are typically forgotten, tossed aside and considered not worth the effort. The penny represents another human life that someone has forgotten.

photo courtesy New Life Refuge Ministries

mattresses all over the living room floor or video equipment set up.” Recognizing the signs of trafficking is one of the important steps that individuals and businesses can take to help in the fight against it. “Human trafficking is truly a crime that’s hidden in plain sight,” said Moore. “But once you know it, you can’t unsee it and can’t un-know it.”

CONTACT New Life Refuge Ministries info@newliferefugeministries.org newliferefugeministries.org 361.946.6331

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T HE I M PAC T 24 T H E R I P P L E

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THE R I P P LE MDR Advertising is an agency behind many creative marketing and communications pieces for some of the biggest organizations in the area. Led by local Stephen Rybak, it is dedicated to a corporate mission of building relationships and telling businesses’ stories.

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T H E

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T H E

RI PP L E

Rising Tides Lift All Boats The MDR Advertising team develops its reach and helps its community grow by Luis Arjona photo by Dustin Ashcraft

IT'S THE STATEMENT GREETING THOSE who step into MDR

Advertising's office: “THIS COULD BE BIG.” This mantra sets the tone for the organization, and the way Stephen Rybak and his team approach their work. Founded in 1974 under the ownership of Fred Dotts and Mo Morehead, MDR Advertising is a fullservice marketing company based out of Corpus Christi. After more than four decades of serving up catchy, buzzworthy ad campaigns for local clients, this wellestablished name is bringing a new kind of buzz to our region. Today, the agency’s 18 full-time team members occupy an immaculate office overlooking Corpus Christi Bay. Though small in comparison to many national firms, its minor quantity produces exceptional quality. MDR is staffed with talent from diverse professional backgrounds, including media experts, strategists, copywriters, designers and illustrators. The organization is led by Rybak, a born-and-raised Corpus Christi local who graduated from Texas A&M University-Corpus Christi with a degree in marketing. He began his career at MDR as an account executive, and his potential was recognized as a Corpus Christi 40 Under 40 honoree. Rybak cites drive, compassion and conviction as he discusses his development as a professional. In choosing to stay local, Rybak has been committing his time to the future of the Coastal Bend. Now serving as principal and chief creative officer at MDR, Rybak amplifies

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photo by Rachel Benavides

talent in the Coastal Bend through the work done at the firm. Over the past 10 years, MDR has been retaining and attracting talent, and strategically setting itself up for regional success— while making strides to secure campaigns throughout Texas and compete with the traditional juggernauts of Houston and Austin. The company’s work has been honored with many, many awards and recognitions; projects like interactive installations for CITGO at the Boston Marathon and "Discover Puerto Rico," for which the firm was a top finalist among dozens of international companies. Illustrating a fervent dedication to his roots, Rybak remains driven to elevate the presence of organizations—such as Elizabeth's, WaterStreet, NavyArmy Community Credit Union, Champs Meat Market, NEC Co-op Energy, Downtown Corpus Christi and many more—seeking to build on their local foundations. These opportunities lend themselves to ambitious and mutually beneficial collaborations, and, as Rybak explained, genuine relationships.

"Our team has gotten so close to our clients, to the point where we attend their birthdays or weddings," said Rybak. That kind of rare client connection weaves itself into the company's culture, which is part of its charm and attracts talent from beyond our South Texas borders. And with an average client retention time of 10 years, MDR illustrates its core belief of providing excellent customer service. It’s clear that this team isn't settling for one-off transactions; it’s driving for long-term success. MDR is poised to represent the Coastal Bend and its businesses regionally, nationally and internationally for years to come. To put it another way, this could be big.

CONTACT 545 N Upper Broadway Suite 1100 361.883.6327 | mdradvertising.com THEBENDBUSINESS.COM • 25


T H E

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T H E

S PL A S H

The Unique Professional Employer Organization Enabling organizations to scale successfully and offer big benefits by Madelyn Galindo photo by Dustin Ashcraft

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UNIQUEHR IS IN THE BUSINESS of helping businesses. In

1992, an opportunity knocked on Garry Bradford’s door: A broker representing a staffing company asked Bradford if he was interested in a staff leasing business, now known as a professional employer organization (PEO). The rest, as they say, was history. UniqueHR grew to be national. It has thousands of clients and several offices throughout the U.S., with its footprint stretching from California to Florida to Wisconsin –and in more than 10 states in between. It went on to be recognized for being in the top 12% nationwide in the PEO industry for accreditation. No matter how much it grew, UniqueHR is still locally headquartered in Corpus Christi. UniqueHR works with companies in an array of industries. Its clients also range in size, from organizations with a few employees to those with hundreds. UniqueHR provides them with essential services such as payroll,


"

We're real people helping real people... The Bradfords treat everyone like family. That carries over to the clients.

Did you know? UniqueHR has over 800 years of combined business and HR experience among its team members. It maintains a 92% customer retention rate. It's in the top 12% in the PEO industry for accreditation, and is backed by a $1 million surety bond exclusively for the benefit of covered clients.

employee benefits, human resources, workers' compensation, risk management and more. "What we can offer includes benefits of all kinds, from health care plans to dental, vision, 401k, short-term and longterm disability," listed Garry Bradford, who is UniqueHR’s CEO. Considering the high costs that providing benefits can otherwise mean for a business, a PEO can be a valuable resource. “It essentially provides small to mid-sized businesses with access to benefits usually reserved for Fortune 500 sized companies, ” said Chris Bradford, Senior Vice President. Chris Bradford explained that in addition to affordability, there is an invaluable advantage to having PEO services: It frees up the attention of business owners, which can often become consumed by these important tasks. Having support for this area of business allows them to focus on their work and scale safely and efficiently. And the results, as the Bradfords explain, are strong. PEO clients commonly see increased growth rates, lower employee turnover and higher employee satisfaction. "Within 30 days, 60 days or 90 days after they've come aboard with us, it's a completely different company," said Garry Bradford. "Whatever they need, we're here. We're their back office so they can concentrate on what they do.” This support became invaluable in new ways during the COVID-19 pandemic. UniqueHR was instrumental in ensuring that clients applied for PPP loans. During the pandemic, Bradford's team assisted 240 clients. “Not only were we able to help our clients keep their doors open throughout the pandemic, but we also saw many of them grow, add staff and pursue other ventures.” Chris Bradford recalled. Although their help was priceless, for the team at UniqueHR, it was just another way to live out their mission. "We're real people helping real people," said Theresa Carlberg, UniqueHR Marketing Manager. "The Bradfords treat everyone like family. That carries over to the clients."

CONTACT 4646 Corona Dr Suite 100 | 361.852.6392 | uniquehr.com

THEBENDBUSINESS.COM • 27


T H E

I MPACT

T H E

WAV E

Becoming the Gulf Coast Capital Strategic initiatives driving one of the city’s largest industry sectors by Madelyn Galindo photos courtesy Visit Corpus Christi

BRETT OETTING MAY NOT HAVE BEEN

born in Texas, but as the saying goes, he got here as quickly as he could. A fifth-generation Kansan, Oetting was contacted by a recruiter who knew how much he and his wife love the water. The Coastal Bend location—and the opportunity to build something amazing—spurred them to take a leap of faith. "I just really felt like this was an opportunity where I could come in, do what I do best, and be a part of something special," he said. Visit Corpus Christi is a 501(c)(6) organization, driven by its vision to secure the city’s position as the Gulf Coast Capital for coastal and outdoor recreational experiences, and its mission to create a better community for locals and visitors alike. Oetting related to this mission, ready to develop plans for sharing Corpus Christi regionally, nationally and internationally. Visit Corpus Christi welcomed Oetting as Chief Executive Officer, and he began his new venture on March 16, 2020—the very day that Texas entered a mandatory shutdown due to the COVID-19 pandemic. Undeterred, he dove into his new role via Zoom. Even working remotely, Oetting soon began to appreciate what he understood as the area’s "unique vibe of passion and grit, and the culture of makers, doers and creators." Oetting brought to the table an insider's view of what other cities are

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"

Visitors are helping make our lives better on a daily basis...and I feel like this speaks to the impact that an organization like Visit Corpus Christi has.

doing successfully, thanks to national tourism credentials. And with a background in behavioral economics, he deeply values data. He set to work leveraging best practices in a strategic plan. Alongside the DestinationNEXT Assessment, a data-based assessment run by the International Tourism Association, VisitCC developed a three-year strategic plan designed to realize its vision. "What you're going to see in that plan, specifically, is a lot of different initiatives from a marketing and advertising standpoint that is going to reach new individuals who have never heard of Corpus Christi," Oetting explains. The agency placed significant focus on the strategic development of two departments, actively designed to elevate Corpus Christi as a sports destination and a film and music destination. The former features a sports sales team dedicated to recruiting large water and sporting events and conferences and attracting new sporting businesses; the

latter is relaunching the Corpus Christi Film Commission as the Corpus Christi Film and Music Commission. Creating a year-round destination, Visit Corpus Christi is managing campaigns that drive visitors during the months surrounding the area's high season while doubling down on convention business. It is also investing in international travel, such as Spanish language webpages and campaigns targeted to attracting tourists from Mexico. "Visitors are helping make our lives better on a daily basis," Oetting says. "And I feel like this speaks to the impact that an organization like Visit Corpus Christi has."

CONTACT brett@visitcorpuschristi.com visitcorpuschristi.com

THEBENDBUSINESS.COM • 29


10 10 FOR THE NEXT

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The Bend Business is proud to present our first “10 for the Next 10,” a list of 10 community leaders who are transforming the Coastal Bend now and for the next decade to come, with the vision to realize ideas and goals over the next 10 years. “Who is transforming our community for the next 10 years?” To answer this question, we asked what sort of person this would be—a 10 FTN 10 is a leader in their industry with supernova aspirations and the drive to bring them to life. Whether they were born and raised here or are more recent transplants, their love for this community translated into a dedication to make it a better place to live, work and play. They would be people who were plugged into the Coastal Bend, through nonprofit organizations or programs and initiatives. They would be realists about the challenges the city faces, and even bigger optimists about what they could do to meet them. As we began compiling names, what came together was a list that is diverse as our rich community itself. The honorees represent industries from local government to healthcare. Some are riding a meteoric rise and others have steady decades of experience in their field. They were working on initiatives that ran a full gamut from street repair to increasing access to technology for underprivileged youth. They each had unique visions for what was in store for the future of the Coastal Bend. Two common denominators emerged: Each honoree cited their loved ones and love for people as driving forces. They are inspired by the community, and in turn, want to give back to it. The most challenging part for us was narrowing the list down to only 10 names, but these individuals represent the direction Corpus Christi is headed, and with them at the forefront, there’s no doubt we will reach it. Speaking to each of these incredible leaders has been a highlight of my career, and I’m excited to invite you to get to know each of them. We can’t wait to see what they will do over the next 10 years.

written by Alexis Harborth photography by Dustin Ashcraft location Art Musuem of South Texas

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"Everything that we do is just one piece of that big, broader puzzle. It takes a village, as they say. It takes a whole community to come together and move us forward."

Philip Ramirez President & Principal Architect of Turner | Ramirez You likely pass a Turner | Ramirez building every week. From Kleberg Bank on Staples Street to Volkswagen on S.P.I.D., this firm is leaving a deep impression on our community. Turner | Ramirez is a full-service architecture, planning and design firm that opened in 1958 and is headquartered in Corpus Christi, with offices in San Antonio and clients that span nationally and internationally. Led by president and principal architect Philip Ramirez, the firm sees dozens of projects per year, including architectural programming and design, project management, bond planning and construction administration. It offers sustainable designs and LEED commissioning, which stands for Leadership in Energy and Environmental Design. Its services have rendered state-ofthe-art facilities and instantly recognizable landmarks in the community. For Ramirez, it’s all about the effect that good design can create for those inside. “I think with attracting and retaining people, change can be brought forth through the physical environment that we spend so much time in and around. Hopefully, the work that we do through Turner | Ramirez all builds upon that to make the city something even greater.” Ramirez is passionate about the community, and actively involved: He sits on the governing board of Driscoll Children’s Hospital, is on the executive committee of

the Art Museum of South Texas, is a past chair and executive committee member of The CCREDC board of directors and has served as chair of the United Corpus Christi Chamber of Commerce. Although he’s already achieved a great deal, Ramirez is just heating up. Projects under construction include the Texas State Aquarium’s Wildlife Rescue Center and Del Mar College’s New South Side Campus. One of the firm’s newest and biggest initiatives is the purchase of an area of downtown Corpus Christi—along with a partner, it has acquired a section nearly 2/3 of a city block that will become a mixed-use redevelopment project. While these herculean endeavors are groundbreaking, Ramirez considers it part of a bigger picture. “Everything that we do is just one piece of that big, broader puzzle. It takes a village, as they say. It takes a whole community to come together and move us forward,” said Ramirez. “This is just one more piece of that puzzle to bring the community forward.” There’s no doubt that Turner | Ramirez will continue to make an impression on our community over the next 10 years—and for decades to come. “We have such a fantastic foundation to move the community forward, to be something greater and provide those opportunities for the next generation. We can achieve so much in this community.”

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“ "When I first became president, I was asked, ‘What do you want your legacy to be?’ And I thought: I already had my legacy...my legacy is seeing students as leaders all over this community."

Dr. Kelly Miller President of Texas A&M University - Corpus Christi Dr. Kelly Miller has been with Texas A&M University—Corpus Christi since the beginning. What was originally Texas A&I University at Corpus Christi became Texas A&M University—Corpus Christi between 1993-1994. Miller joined that year and, at 26 years old, was the youngest full-time faculty member. She taught for 16 years, was a department chair and dean and held the positions of provost and vice president for academic affairs. In 2010, she co-authored a book titled Business and Professional Communication: KEYS for Workplace Excellence. Now in its fifth edition, it went on to win a Textbook of the Year award this past year. Miller made history again in 2017 when she was named the University’s first female president. Throughout her stratospheric success, Miller’s focus was always on students and their successes. “When I first became president, I was asked, ‘What do you want your legacy to be?’ And I thought: I already had my legacy,” she said. “My legacy is seeing students as leaders all over this community.” This passion and dedication drove her to teach amid the COVID-19 pandemic. “Events were canceled, so I have the time. I taught a class, and it was wonderful to have that opportunity. Seeing these young people and their dreams and aspirations, working so hard in a difficult situation—it just gave me so much hope,” Miller said.

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And they prevailed. Despite the unprecedented times, TAMUCC experienced something momentous. “During COVID, our faculty turned on a dime to be able to deliver quality education. And we saw an 11.4% increase in the graduation rate.” It’s one of many in the long list of successes that the university and its students have experienced under Miller’s tenure, which include a 300% increase in students participating in honors programs and an increase in students who automatically qualify for scholarships. Her love for this community extends far beyond the university walls. Miller is extremely active in the community, serving on various boards and in many organizations including the Corpus Christi Regional Economic Development Corporation, American Heart Association Circle of Red, Corpus Christi Symphony Orchestra, U.S.S. Lexington, the Harbor Playhouse, the Art Museum of South Texas and the South Texas Botanical Gardens. With such an impressive and extensive career, I asked her what stands out as among its most rewarding and fulfilling elements. Without pause, she reflected on her history and roots in teaching. “I just absolutely love it. Our students are incredible,” Miller said. “It's still the most rewarding job I've ever had.”


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Ben Molina City Councilman District 2

"I love doing what I do...I've got this small window of opportunity where I can effect change and improve the overall quality of life for our neighbors."

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Ben Molina is building a solid foundation—figuratively and literally. Molina, City Councilman of District 2, has been involved with city street repairs, a superior water system, bond projects and numerous other improvements. His career as City Councilman has been as fascinating as his journey leading up to it, which includes him being a small business owner, volunteering with Habitat for Humanity and later becoming a board member, being in a Leadership Corpus Christi class and launching his campaign for Councilman that unseated the incumbent. The vision, drive and dedication that led him to local government are exactly how he’s accomplished so much since taking his position. “One of the very first conversations I had with the city manager at the time was about water boils, and how we needed to invest in our infrastructure to fix that issue,” Molina said. “When it came to what was needed, I said, ‘Let’s do it, let's fix that issue.’ We made some substantial improvements to our infrastructure, and I'm proud to say that we now have a superior rated water system.” The street repair project to which Molina has also been committed was realized in a 5-year plan developed in 2020. The funding

is set up such that when streets are repaired, new ones are added to the list—resulting in more street reconstruction when compared to previous decades. The Staples Street renovation, for example, is on the very last segment of repair in the Del Mar and Baldwin area. In addition to these necessities for living and working, Molina has also made Corpus Christi a better place to play. The Pier at Cole Park was a vision realized with a grand opening ceremony in December 2021. He spearheaded other park improvements, such as the splash pads. It’s already a lot of progress in a short amount of time, because he’s energized and motivated by helping those who call the Coastal Bend home. “I love the people here. I really do,” said Molina. “Corpus Christi has some of the most caring and giving people. I love doing what I do because I've got this small window of opportunity where I can effect change and improve the overall quality of life for our neighbors.” Looking ahead, Molina wants to continue serving Corpus Christi, with visions for enhanced transit, infrastructure and parks and recreation. We’ll hope to see many of these plans unfold in the coming years.


Derrick Frazier Director of Frazier Companies Derrick Frazier is quite literally helping develop Corpus Christi. He is the director of Frazier Companies, which was established in 2019 and hit the ground running with a major project—that would also become the site of their headquarters. Frazier Companies acquired the former H-E-B headquarters, which had sat vacant for 30 years, and worked with Dykema Architects for interior restorations to develop and transform it into an ultramodern space, while still maintaining the history and charm of its original architecture. The Chamberlain opened its doors in 2021 and is now leasing for restaurant, retail and office spaces, as well as event rentals on the rooftop. Walking into The Chamberlain, it’s clear that both quality and compassion powered the project. Frazier brought decades of both experience and empathy into it, which is in fact the philosophy that has always guided his work. “We really wanted to take that extra care and create the story,” said Frazier. “Every great product has a great story and great brand behind it.” The impressive space is just the beginning. “I actually wrote that I wanted to develop five new projects over the next 15 years,” Frazier said. “I would love to have more projects in Corpus Christi, because there is so much development and growth, with $52 billion worth of economic activity going on here, and there's so many fascinating people in this community.” He’s already connected with the community in big ways. The Frazier Family Foundation is a 501c3 organization that has donated more than $535,000 in the last year. “Through the Frazier Family Foundation, we want to instill a creative confidence within the Coastal Bend, specifically the youth of the Coastal Bend,” said Frazier. “Our mission is that we focus on giving children a brighter future and make sure they have the necessary resources to pursue their dreams.” One major way they are achieving their mission is with the Frazier Innovation Center at the St. James Episcopal School. It is a state-of-theart learning lab promoting science, technology, arts, engineering and mathematics. It’s just one example of how his commitment to Corpus Christi will be felt for the next 10 years, and for future generations.

"We really wanted to take that extra care and create the story...every great product has a great story and great brand behind it." THEBENDBUSINESS.COM • 37


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"My motivation is to continue to propel the Port of Corpus Christi, and to inspire the people of the Port of Corpus Christi to achieve excellence in all that we do."

Sean Strawbridge CEO of The Port of Corpus Christi The Coastal Bend’s sparkling bay is home to an organization that’s responsible for 60 percent of the nation’s crude exports. The Port of Corpus Christi is a fundamental economic driver for our community that moved more than 80.5 million tonnes of cargo in the first six months of 2021. The Port began operating more than 95 years ago and has since grown into the largest port in the U.S., based on total revenue tonnage. The Port of Corpus Christi is led by Chief Executive Officer Sean Strawbridge. Strawbridge came to Corpus Christi in 2015 and was subsequently appointed as CEO at the beginning of 2018. He brought with him decades of experience and expertise in the global energy, trade and transportation and private equity sectors, and a career history that has done business in more than 40 countries. In just the last four years, Strawbridge has already made significant impacts. “The Port had a stated vision to ‘become the energy port of the Americas.’ At the time, some thought that was bold. Today, we're the largest gateway for U.S. produced energy exports in the United States,” said Strawbridge. “For crude oil alone, we have nearly 60 percent market share. It is a position of massive importance for the Port of Corpus Christi, the South Texas Coastal Bend and the state of Texas.”

Looking ahead, Strawbridge has a dual focus for the coming years. “My motivation is to continue to propel the Port of Corpus Christi, and to inspire the people of the Port of Corpus Christi to achieve excellence in all that we do,” said Strawbridge. “That really starts with developing a culture that has values that we work and live by.” Strawbridge is a living example of these core values. He is very actively involved with volunteer opportunities and nonprofit organizations, with service to the American Heart Association, The Art Museum of South Texas, the Corpus Christi Museum of Science and History, The U.S.S. Lexington, the Corpus Christi Chamber of Commerce, the Corpus Christi Regional Economic Development Corporation, the San Patricio Regional Economic Development Corporation, the Coastal Bend Regional Advisory Council and the South Texas Military Task Force. Strawbridge was elected to a seat on the American Association of Port Authorities (AAPA) Board of Directors, where he represents both the Coastal Bend region and Texas ports. Corpus Christi’s economy and community benefit from Strawbridge, whose dedication and confidence in our people fuel his commitment to doing his part in creating a bright future. “I think The Port will continue to be a centerpiece of success for the region as it continues to evolve."

THEBENDBUSINESS.COM • 39


“ "I want my legacy to be an opportunity where everyone has a platform...where everybody has a voice, and everybody has a space to be able to become an agent of change."

Liza Wisner Founder of Texas Techies & Founder of PowerUp Powerhouse. Innovator. Inspiration. Just a few words that describe Liza Njeri Mucheru Wisner, who is a business owner, humanitarian, DE&I specialist, author, public speaker, wife and mother of three. Wisner came to the Coastal Bend on a golf scholarship, attending Texas A&M University- Corpus Christi for her bachelor’s in computer science and Master of Science in educational technology. She was inspired to reach adolescents to code, which led her to founding Texas Techies and PowerUp, technology companies that equip children with science, technology, engineering and mathematics (STEM) education, and especially seek to empower disadvantaged youth. “It's up to us as a community to be able to bridge that gap,” said Wisner.While many of her passions and qualifications intersect in delivering STEM education to economically disadvantaged communities, it’s just the beginning of her work. Wisner is a public speaker, leadership coach, an internationally recognized leadership and development executive and a media professional who hosts a radio show. She even appeared on season 10 of “The Apprentice,” where she was in the top three. She also takes on consulting roles for various organizations, working shoulder-toshoulder with senior and executive leadership on various initiatives including program launches, growth strategy development and management of business life cycles.

40 • THE BEND BUSINESS

Wisner is an accomplished training facilitator, leading technical, learning and leadership training for more than 3,000 individuals each year. She is dedicated to spreading awareness and education around DE&I—diversity, equity and inclusion—and is currently a Senior Curator of DE&I at OpenSesame, an e-learning organization. Her efforts around DE&I are more than a profession; they’re a vocation. “I want my legacy to be an opportunity where everyone has a platform,” said Wisner. “Where everybody has a voice, and everybody has a space to be able to become an agent of change.” Wisner is also deeply rooted in the community with active roles in many nonprofit organizations, including being a Girl Scouts of the Coastal Bend Board Member, PRIDE Corpus Christi Secretary and a board member of Workforce Solutions of the Coastal Bend - just to name a few. Wisner’s career, accomplishments and community involvement are creating impacts and ripple effects that will be felt now, and for generations to come. “A legacy where you leave it better than you found it—that is always the lens through which I see the work I'm doing,” said Wisner. “How can Corpus Christi become the best city; not only in the state of Texas, but the world? When people think about a city that they love, I want them to think about Corpus Christi.”


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"I think the community will continue to evolve and diversify. What I hope to see is continued attraction of business and commerce and opportunities for our people."

Gabe Guerra President & CEO of Kleberg Bank A born-and-raised Corpus Christi local who pursued an education in finance and has been in the world of banking for over 22 years, Gabe Guerra is passionate about our community. In April 2014, Guerra was named the president of Kleberg Bank, and was additionally named CEO in April 2018. Prior to Kleberg Bank, Guerra had experience with a mega bank, and he credits valuable insights to that experience. “That perspective has helped me understand our value and how community banks are a life blood to the community,” said Guerra. With that appreciation at heart, Guerra was naturally drawn to the core beliefs of Kleberg Bank. “The vision and mission of our bank is to be indispensable to the communities we serve. We're here to help to build our community, in a spirit of cooperation.” said Guerra. “I believe that our success is embedded in our ability to help.” Guerra is proud to lead and encourage an organization rooted in philanthropic efforts. It regularly presents checks to nonprofit groups and organizations, such as $5,000 to the Veterans Band of Corpus Christi in December 2021. It supports initiatives and

organizations, as well as develops its own, such as the collaboration with Texas A&M University-Corpus Christi to help students jumpstart their careers at Kleberg Bank. Guerra is further investing in the community through his brand-new role as a Port of Corpus Christi commissioner. He was sworn in January 2022 into this role, which carries a 3-year term with a maximum of four terms. Commissioners carry out the critical role of supervising the budget, infrastructure investment and broad-scale policies of the Port. “I'm looking forward to helping serve the citizens of our region,” said Guerra. “It’s a primary economic engine in our region, and I'm extremely proud and excited and humbled to be a part of it.” Guerra also recently stepped into an appointment as director to the Federal Reserve Bank, Dallas-San Antonio branch. “It’s a big honor to represent Corpus Christi as a director of the board.” Looking ahead, Guerra is energized about the future. “I think the community will continue to evolve and diversify. What I hope to see is continued attraction of business and commerce and opportunities for our people.”

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Peter Zanoni Corpus Christi City Manager

"What means the most is when someone stops our team to say, ‘Keep doing what you’re doing.’ That means the world to us.”

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Even if you haven’t met Peter Zanoni, you’ve seen and felt his work since he began serving as Corpus Christi City Manager in 2019. A seasoned professional in local government, he brought decades of experience with him from his tenure with the nationally recognized city office in San Antonio. Zanoni and his family were frequent visitors to the Coastal Bend prior to moving here.“We were familiar with the area, and we really liked it. The sense of community and the closeness of the people was felt. Since living here, it's even more apparent,” Zanoni explained. “In terms of quality of life for our own family, it was a good move to come here.” Zanoni came with visions to make it an even better place to live, work and play. The many initiatives he has piloted in the last few years include street improvements, revamped project development service operations and investments into the city fire and police departments. There have been significant efforts to repair and upgrade the area wastewater plants. Zanoni focused multiple positions on homelessness and workforce housing. Plus, local parks are now safer places. “We've demolished and removed dangerous, antiquated playground

equipment and improved maintenance frequencies,” Zanoni said. Strengthening its infrastructure, he said, is crucial to positioning Corpus Christi where it needs to be to grow. From increased job opportunities and higher wages to more housing, the city manager’s office is fully invested in developing the quality of life to offer whatever is needed for generations to come. “We want families to be able to stay here without even thinking twice about it. That’s something that comes with growth.” While achieving this strengthened infrastructure might seem akin to a finish line, Zanoni is just getting started. In fact, his vision for the city sees a timeframe of more than a decade to make fundamental and significant changes. “Prior to even coming here, I explained that this is a long-term commitment. It’s not a 5-year job, not even a 10-year job. It’s more like a 15-year job,” he said. “And I'm excited to be able to continue for as long as the council and community allow me to serve them.” Because for Zanoni, it’s more than a job. It’s a calling, a public service and an honor. “What means the most is when someone stops our team to say, ‘Keep doing what you’re doing.’ That means the world to us.”


Dr. Osbert Blow President & CEO of CHRISTUS Spohn Health System CHRISTUS Spohn Health System is our region’s largest. It includes hospitals in Corpus Christi, Alice, Beeville and Kingsville, family health centers, a Level II Trauma Center and a cancer and stroke center. It is home to residency programs and community outreach programs, and is a provider for self-insured employer groups. At the helm is Osbert Blow, M.D., Ph.D., F.A.C.S., who serves as CEO. Dr. Blow is a trailblazer, someone who makes a tour-de-force accomplishment and immediately gets to work on the next. His compassion, dedication and stewardship set into motion juggernaut plans that transform our community now and for generations to come. It’s particularly apt to say that he “serves” as CEO, because for Dr. Blow, his work is a calling and vocation. "What drives me is taking on a challenge and helping people,” he said. "You have to do everything you can to improve the lives of those around us.” He first joined the Health System in 2006, and the next year, led CHRISTUS Spohn Corpus Christi – Memorial/Shoreline to achieve its Level II Trauma Center designation, which Shoreline continues to hold today. It was just a preview of what was to come. Blow has navigated CHRISTUS Spohn through challenges—such as hurricanes and a historic freeze— and supernova successes, including the opening of a state-of-the-art hospital tower and the achievement of comprehensive stroke designation. Inspiring as signature achievements such as these are, however, Blow remains focused on the advancement of care as a whole: “We are in the business of taking care of people. We can't lose sight of that.” During the COVID-19 pandemic, he felt an extra sense of kinship with Dr. Arthur Spohn, the Health System’s namesake and founder. “The only other physician to lead the Health System was Arthur Spohn,” said Blow. “He faced the flu pandemic 100 years ago, and we are facing COVID.” His passion for helping has led him to engage with many organizations. He serves as president of the Corpus Christi chapter of the American Heart Association, vice chair of the Coastal Bend Regional Advisory Council and vice chair of the Coastal Bend Blood Center, and is a member of the Texas State Aquarium Board, American Heart Southwest Region Board and the United Chamber of Commerce. Though Blow carries many titles, his favorites are “husband” and “father.” He and his wife, Dr. Nelly Garcia Blow, are a power couple and proud parents. “Moving to Corpus Christi was the best decision I ever made.”

"What drives me is taking on a challenge and helping people...you have to do everything you can to improve the lives of those around us."

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“ "Tenacity is a big skill and gift that everyone on our team has...because we want to make it happen— we don't want to be on the cusp, we want to do it."

Alyssa Barrera Mason Executive Director, Downtown Management District A key ingredient in the Downtown Management District’s recipe for success is grit. Alyssa Barrera Mason has been the executive director of the Downtown Management District since 2018—and as a certified local who was born and raised in Corpus Christi, there is no better person suited for the job. “I have such a drive for improving downtown,” said Mason, “and passion for our community.” These sentiments are easily felt as she speaks about her talented, dedicated team and the initiatives they execute. “We just created a new five-year strategic plan,” said Mason. “I built it with my team, and we’re committed to seeing it through. We took ownership over every goal, every strategy, every objective in the plan.” The plans include robust placemaking, which refers to designing and creating value in right-of-ways and public spaces, as well as streetscape plans. “We are doing a streetscape plan for Water Street. It aims to increase the street canopy from 3% to 67%, and provide onsite stormwater retention to help mitigate flooding in the downtown area,” said Mason. A downtown living initiative provides an incentive for developers in an attempt to attract more professionals and offices, Mason noting that downtown offers 4 million

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square feet of office space. There are plans to cultivate more retail and build a significant food ecosystem, which envisions a place where small businesses are incubated, such as with food halls or pop-ups. “We want to help local makers and creators showcase the unique things that they have, which brings value to our community and helps define our culture,” said Mason. She and her team come at projects with a sense of urgency, eager to get tomorrow’s work done today. “Tenacity is a big skill and gift that everyone on our team has,” said Mason. “Because we want to make it happen—we don't want to be on the cusp, we want to do it. We have ideas that we're trying to do now versus over the next 10 years. By doing it today, we can move the next 10 years so much further forward to something we haven’t even envisioned yet.” Much of the drive and passion to serve her city that Mason pours into her position come from the support and inspiration of her family, which includes her husband and parents. “It's more than fulfilling,” she said. “It's all for the community that we’ve been in for our entire lives.”


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Elegant. Timeless. Affordable.

Welcome to The Bay Jewel – one of the Coastal Bend’s premier event centers providing all your hospitality needs. Located in Downtown Corpus Christi, this two-level property features a 3,000 sqft. ballroom, two private suites, three individual meeting or event rooms and a 900 sqft. prep kitchen. The Bay Jewel Event Center can host your meetings, parties, or weddings. Bookings can include various luxurious amenities such as a custom built-in-bar complete with glassware, china and flatware for your dining experience, security services, bartenders, coordinators and more.

624 N Mesquite St, Corpus Christi, TX 78401 For inquiries or bookings please call 361.881.8624 or email us at info@thebayjewel.com 48 • THE BEND BUSINESS


CON N E C TI ONS 50 P L U G G E D I N

54

| 52 DAT E B O O K |

54 O F F I C E S PAC E

Q1 / 2022

| 57 W E L L R E A D

OF F I C E S PAC E Lush greens, flexible seating and panoramic views of downtown Corpus Christi and the bayfront in an oasis working space available to residents of The Chamberlain. This new and unique rooftop spot is this quarter’s featured Office Space.

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CON N E CT I ON S

P LU G G E D

IN

Tomorrow’s Leaders Today How today’s young go-getters are building Corpus Christi for a better tomorrow by Madelyn Galindo photo courtesy of Leadership Corpus Christi

50 • THE BEND BUSINESS

FOSTERING THE SPARKLE in the Sparkling City by the Bay is what

Leadership Corpus Christ (LCC) is all about. Established in 1972, Leadership Corpus Christi is the third oldest community leadership program in the state. It recently celebrated a significant milestone of its 50th graduating class. LCC has helped develop many professionals in its long history. LCC graduates include State Representative Gene Seaman (Class of I) and former mayor Joe McComb (Class of IV), and many more. The training program brings together emerging and existing leaders to build the skills, knowledge and vision of a stronger community. LCC invites members of the community to introduce their organization and ways to get involved. Classes have heard from the Downtown Management District, the Art Museum of South Texas, the Natural Science and History Museum, the Corpus Christi Hooks - just to name a few.


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These up-andcoming leaders in our community work together as they endeavor to improve the future of South Texas.

The application process for the 2022 class of Leadership Corpus Christi begins in February and runs through April. To learn more and to apply, visit: unitedccchamber. com/leadershipcorpus-christi

They learn about the history, government and social economy of our region in an engaging and intimate environment. LCC participants even have the rare opportunity to converse with community leaders. Though the program and speaker matrix may vary each year, the goal is the same. LCC is an invaluable resource to those striving to become visionary leaders. Last year's class of 30 individuals focused on becoming more service-oriented and improving the quality of life in the Coastal Bend. The class is as diverse as the city itself. Ed Cantu, the 2021 president, explains that each year’s class strives for diversity in age, gender, race and more. Their decades-long legacy was presented with new challenges created by the COVID-19 pandemic. But much like lessons it teaches, LCC preserved, finding ways to continue. For example, the 2021 LCC class met in-person in venues that normally hold 100 - 150 people, allowing their class of 40 to social distance. While the last several years presented unforeseen challenges, something that remains the same for every class is the bond they develop. An often lifelong connection forms between the members in each year's class. They are united in their desire to build and invest in our community. These up-and-coming leaders in our community work together as they endeavor to improve the future of South Texas.

CONTACT lccalumni.com

THEBENDBUSINESS.COM • 51


C ON N E CT I ON S

N E T WO RKI N G

DATEBOOK

BOOTS & BLING BALL JANUARY 28

A gala celebrating all that has been done to combat the issue of child sex trafficking and restore those who have been victimized by it. There will be silent and live auctions, a performance by the Five Card Draw Band and more. 900 N SHORELINE BLVD.

17TH ANNUAL RISE AND SHINE WALK & RUN FEBRUARY 19

This event holds a 1K, 5K and 10K, as well as a Community Inclusion Fair. 602 S SHORELINE BLVD

AMERICAN ADVERTISING AWARDS

FEBRUARY 25

2022 CORPUS CHRISTI HEART BALL FEBRUARY 12

The Corpus Christi Heart Ball brings together those with a shared purpose to raise awareness and funds to continue furthering the mission of the American Heart Association. 402 HARBOR DR

Conducted annually by the American Advertising Federation (AAF), the local Ad Club recognizes best works in the Coastal Bend area. It also serves as the first of a three-tier, national competition. 624 N MESQUITE ST

THE 60TH ANNUAL TEXAS JAZZ FESTIVAL MARCH 18 - 19

SHEN YUN

FEBRUARY 15 Shen Yun is a ballet featuring classical Chinese dance, along with dynamic animated backdrops and all-original orchestral works. Shen Yun’s mission is to revive 5,000 years of traditional Chinese culture. 1901 N SHORELINE BLVD 52 • THE BEND BUSINESS

Texas Jazz Festival is the longest-running, largest free festival in the world. This is free event with three stages of live jazz music, incredible food and market vendors. Experience a Jazz Fest like no other in Texas. 1581 N CHAPARRAL ST

Q 1 / N E T WO R K I N G O P P O R T U N I T I E S

FULTON OYSTERFEST MARCH 3 - 6

Oysterfest is a salute to the tasty oysters found in our local waters. Oysterfest features carnival rides, games, food, and oyster eating contest, live music and unique vendor booths. 402 N FULTON BEACH RD, FULTON, TX

3RD ANNUAL ROCKPORT CRAWFISH COOK-OFF AND TASTING MARCH 18

This fun for the whole family event features all-you-can-eat crawfish, live music and cold drinks. 1204 E MARKET ST, ROCKPORT, TX

COASTAL CONSERVATION ASSOCIATION 44TH ANNUAL CHAPTER BANQUET MARCH 24

The Coastal Conservation Association is a non-profit marine conservation organization. This annual banquet supports their mission to protect, conserve and enhance our marine fisheries and natural resources. AMERICAN BANK CENTER


IT’S ALL ABOUT WHO YOU KNOW

Networking

Have a networking opportunity you want added to The Bend Business Datebook? Let us know!

For inquiries please contact Alexis Harborth at alexis@thebendbusiness.com THEBENDBUSINESS.COM • 53


CON N E CT I ON S

O F F I C E

S PAC E

The Beacon at the Chamberlain Beauty and productivity, by the bay by Madelyn Galindo photo courtesy of Frazier Companies

THE BEACON 807 N. Upper Broadway St. Rooftop

DERRICK FRAZIER, OF FRAZIER COMPANIES, had the vision

to make The Chamberlain—a historic Art Deco-styled gem with remarkable views of the Corpus Christi Bay, but which had stood vacant since 1985—a space for the next generation of innovators. Above the office spaces, which includes the home base for Frazier Companies, sits The Beacon, a unique space rich in history. Named for the original 1857 Corpus Christi Lighthouse that once stood in its place, The Beacon provides an unrivaled rooftop oasis intended for private parties, holiday gatherings, weddings, and—most uniquely—working. Chamberlain tenants have the opportunity to work in the delightful amenities of The Beacon, which include botanicals

54 • THE BEND BUSINESS

inspired by Floridian coastal vegetation, fiber Wi-Fi, an abundance of natural light and stunning 360° views of the bay. The outdoor workspace options at The Beacon include open collaboration tables, covered seating, benches and more. “We certainly encourage our team to take themselves to where they feel most comfortable,” says Frazier. The Beacon is a gem both day and night; a perfect location to feed the soul and creativity.

CONTACT thechamberlaincc.com/beacon


Every business is different. We get that. That’s why we provide unique investment levels, designed to help you right where you are. Don’t just take our word for it.

Research Shows... Consumers are 63% more likely to buy from a business that is a Chamber member. Companies enjoy a 49% increase in consumer favorability rating for being a member of the Chamber.

Membership is valuable & affordable, with investment starting at less than $42 per month

Consumers are 73% more likely to be highly aware of a business if it is a member of the Chamber, and 68% more likely to think positively of its local reputation. 7/10 consumers believe that being actively involved in the Chamber is an effective strategy for enhancing a business’ reputation and for demonstrating that it uses good business practices. Source: Shapiro Group, Atlanta, GA

PARTNER IN PROMOTION

United Corpus Christi Chamber of Commerce

Increase your visibility, get the word out, gain access to cost-effective and often free advertising for your business.

Corpus Christi, TX 78401

The United Corpus Christi Chamber of Commerce is your...

CONNECTION BUILDER

602 N Staples St., Suite 150 (361) 881-1800

Looking for leads, networking and business showcase opportunities? You’ve come to the right place.

BUSINESS ADVOCATE We are your voice on issues that affect business and we maintain direct contact with leaders in all levels of government. When you need change, we make change happen.

For more information on chamber membership, contact Efrain Franco, Jr., IOM efrain@unitedccchamber.com

VISIT US ONLINE AT UNITEDCCCHAMBER.COM

THEBENDBUSINESS.COM • 55


Corpus Christi is a strategic energy hub with a deep-water global access port and shovel- ready sites in air quality ozone attainment, fueling $53 billion of private investment in chemical, mid-stream, steel processing and metal fabrication, and aviation projects since 2010 while locals enjoy a low cost of living and a world-famous coastal lifestyle.

To find out more about our projects and membership opportunities, go to:

ccredc.com 56 • THE BEND BUSINESS


C ON N E CT I ON S

W E L L

RE A D

SUBSCRIBE TO THE BEND BUSINESS MAGAZINE TO STAY INFORMED ON THE

Culture Renovation:

18 Leadership Actions to Build An Unshakable Company written by Kevin Oakes reviewed by Stephen Rybak Principal/CCO, MDR Advertising

18 ACTIONS. That’s what got me turning the pages of this book. Because our entire business is built around actions. Intel CEO Andy Grove said it best: “Success breeds complacency and complacency breeds failure." This and the chapter that described how constant change can improve productivity is something I can’t stop thinking about. I also enjoyed the section that encouraged embracing next practices rather than best practices. Overall, it was the detailed examples of wins and failures among some wellknown organizations that really drew me in–many times thinking to myself “that’s us” or “we should be doing that!” Actions speak louder than words is such a cliché statement, but it’s so incredibly accurate. A lot of people think marketing agencies sit around and come up with good ideas all day. Don’t get me wrong, we come up with some great ideas. But they are always driven by research, strategy and they have an action plan to move them forward. And so does this book. For anyone looking to shake things up a bit without losing who they are as a company, this book is for you.

Accidental Superpower and Absent Superpower written by Peter Zeihan reviewed by Iain Vasey, President/CEO, Corpus Christi Regional Economic Development Corporation

When you read my favorite geopolitical strategist Peter Zeihan, you will become a data junkie like the best of us, ready to nerd out at the next cocktail party about the impact of demographics on a nation’s national defense or even the effect of navigable rivers on America’s capacity for greatness. The most recent analyses focus on the emergence of new energy sources, what it means for older sources, how some countries' demographics will cause their economies to implode, and usefully for us, how we can build our labor markets to compete. If you don’t feel like reading his books, at least follow his podcasts which he updates regularly. We have worked with Peter as a consultant to Corpus Christi Regional Economic Development Corporation, and I cannot fault his demographic and economic breakdowns. He’s funny, irreverent and loves poking fun at politicians and policies of all stripes.

TOP BUSINESS STORIES IN THE COASTAL BEND

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Submit your book reviews to alexis@thebendbusiness.com THEBENDBUSINESS.COM • 57


O U T

OF

OF F I C E

M E S S AG E

Classic Car Aficionado, Mark Kemp You may be familiar with what local leaders do professionally, but what about in their spare time? Take a peek into the hobbies and interests of professionals when they’re Out of Office. by Alexis Harborth photo by Dustin Ashcraft

MARK KEMP HAS BEEN A FINANCIAL ADVISOR for more

than 32 years. Over the past nearly 12 years, he has been a Financial Advisor and Registered Representative licensed through McNally Financial Services, where he specializes in financial and business planning, retirement plan strategies, asset protection strategies, investment management and life insurance planning. Kemp is someone who appreciates numbers, and some of his favorites fall between 1960-1969. “My favorite automobile is the Porsche 911. It is the quintessential sports car! I have restored, collected, instructed high performance driving and raced in multiple years and models since my college years. I also absolutely love American muscle cars, mostly from the 1960s,” said Kemp, who collects and restores classic cars. He currently owns 10 vehicles, including a 1966 Mustang Fastback and 1966 convertible, a 1969 Camaro Z28 Rally Sport and 1970 Camaro Z28, and a 1964 Pontiac GTO, which is widely considered the first "muscle car." He also raced for 18 years, between 1998 and 2016. “I started out with the Porsche Club of America in Corpus Christi in 1997,” Kemp said. “I obtained my first racing license, which allows you to do wheel-to-wheel amateur racing with 58 • THE BEND BUSINESS

the Sports Car Club of America and Porsche Club of America.” He became more competitive and went on to win national titles, such as 2nd place in the PCA Club Racing 2015 National Championship Cup Car (911) Series, subclass GTC3. While the vehicles are beloved, Kemp explained that it’s the people who make it a community. “The car collecting culture is such a diverse group of people; all friendly and goodnatured, happy to help each other. There’s camaraderie,” said Kemp. Kemp has restored and raced alongside many of his dearest friends, and some of his fondest memories with friends and family come from the world of classic cars. “In 2012, I helped my best friend, Mike Humbach, restore a 1959 Ford Galaxie 500 Fairlane that has been in his family since his great grandfather bought it new,” Kemp recalls. “One of my twin daughters, Kelsey, liked his car so much that she asked me if we could restore a classic car for her. We purchased a 1957 Chevy Bel Air and restored it in a beautiful, tropical turquoise and white traditional paint scheme with modern comfort and safety upgrades. Kelsey drove the car her junior year at Texas A&M University in College Station.”


THEBENDBUSINESS.COM • 59


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Visit us at frostbank.com or call (800) 51-FROST.

60 • THE BEND BUSINESS

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