AUTHORITY MARKETING
Leslie A. Panfil, Communications Manager
WHAT DEFINING
What is Authority Marketing
WHY STATISTICS
Why Authority Marketing Matters
HOW THE PROCESS
How Authority Marketing is Created
WHO THE BOARD
Who Makes Authority Marketing Content Possible
TAMARA ZUPANCIC Director of Marketing & Communicaitons
Austin's well of knowledge runs deep with 143 years of innovative design and engineering solutions. We have always believed in sharing this knowledge with others, as evidenced by our archives' of numerous magazine articles. We continue to innovate and have never wavered in our commitment to sharing our design-build authority with larger audiences.
Once upon a time, print publications were the primary tool to share our expertise. Today publications are digital, and blogs, vlogs, podcasts, webinars, and social media are thirsty for meaningful content. Unfortunately, as difficult as it may be to admit, we haven't had a robust contentsharing approach in recent years. Austin's leadership team felt the need for authority marketing had reached a critical point.
Sharing Austin's expertise needs two elements to be successful: 1) technical experts and 2) a way to tap and capture that expertise to share with a greater audience. Technical expertise is a no-brainer. We have an abundance of talented designers, engineers, and constructors who provide innovative solutions to our clients' complex challenges.
The more significant issue is how do we capture it? How do we turn this expertise into content that positions Austin as the trusted source for design and construction services without over-burdening our technical experts? Leslie Panfil, Austin's Communications Manager, recommended a team approach to overcome these challenges: The Austin Editorial Board.
Your support of Austin's Editorial Board and our approach to authority marketing will indeed play a critical role in positioning Austin as the design-build authority we are. Ways you can support our thought leadership include:
• Share your ideas for content with an Editorial Board member or Leslie Panfil, Communications Manager.
• Be open to authoring content.
• Once published, share Austin's content through your social media accounts.
As you turn the page to learn more about authority marketing and Austin's Editorial Board, I hope you will become as excited as I am to share Austin's design-build expertise with the world.
Warm regards,
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WHAT IS AUTHORITY MARKETING?
It’s not only what we do but how we promote it that builds success. And while we may have a strong portfolio that demonstrates our track record, we must generate a variety of high-level, content-focused activities to get noticed in today’s marketplace.
Plenty of companies trumpet their ability to address challenges and complete projects, but we need to be forward-thinking about critical trends changing the A/E/C industry. These days, leading firms sell big ideas. Instead of talking about their latest project, leaders are sharing their vision of trends, technology, and unique solutions.
There’s solid reasoning behind this approach. We don’t sell products or services - we sell solutions, overcome our clients' challenges, and achieve their vision. Authority Marketing allows us to leverage our vision, expertise, and knowledge in ways that establish us as innovators in the marketplace.
Our leaders are professional experts ready to answer the most important questions and highlight significant A/E/C trends. They can also be subject matter experts who can speak to multiple topics, targeting niche audiences. These could include new systems or practices that help clients improve processes, streamline operations, or provide cutting-edge research that has a broad impact across many disciplines and project types.
Even though A/E/C professionals work in teams, Authority Marketing is driven by individual experts. And, while this content boosts the reputation of those individuals, their collective knowledge contributes to and enhances Austin’s overall reputation.
AUSTIN AUTHORITY MARKETING MAGAZINE
Authority Marketing allows us to leverage our vision, expertise, and knowledge in ways that establish Austin as an innovator in the marketplace.
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INSIDE THE NUMBERS
2020 EDELMAN-LINKEDIN B2B AUTHORITY MARKETING IMPACT STUDY
The study confirms that B2B decision makers are spending meaningful time consuming Authority Marketing content. When done well, it can significantly influence brand perception and buying behaviors.
OVERARCHING TRENDS
Almost half of decision makers who engage with Authority Marketing content. They spend at least an hour a week reading content.
There is relatively little high-quality content being produced in the marketplace.
When done well, Authority Marketing content positively impacts brand perception and sales.
Companies need to invest in developing a process for creating Authority Marketing.
48%
ENGAGEMENT
Decision makers spend an hour or more per week engaged in Authority Marketing content.
59%
VET COMPANIES
Decision makers say Authority Marketing content is a way to vet companies they do business with.
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Access the complete study here
89%
BRAND IMPACT
Authoirty Marketing content has enhanced their perceptions of an organization.
65%
LEADERSHIP SUPPORT
Most important factor in the success of an Authority Marketing program is leadership support.
49%
SALES IMPACT
Decision makers say Authority Marketing influences their purchasing decisions.
29%
VALUE
Decision makers say they gain valuable insights from Authority Marketing content more than half the time.
58%
DISTRIBUTION SUPPORT
Sharing of content is key to success.
15%
QUALITY
Decision makers rate the quality of the Authority Marketing content as excellent.
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CREATING COMPELLING CONTENT
As Communications Manager, I am your bridge between those Austinites who have the expertise and our clients seeking our know-how. I help our technical staff develop compelling topics that engage clients without being too broad or too technical.
Together we align our content with strategic markets to achieve our desired outcomes.
LESLIE PANFIL Communications Manager
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CONTENT IDEAS HIDING IN PLAIN SIGHT
Materials produced for client reviews, in-house presentations, or lectures at a conference may be the perfect starting point for content. Maybe someone presented an interesting idea at a meeting—why not promote it?
While Authority Marketing should be leading-edge thinking, existing ideas can be the springboard for new thought.
CONTENT SOURCES
Trade Publications
Podcasts
Books
Forums
Tradeshow Workshops
Competitors' Websites
Product Reviews
White Papers
Frequently Asked Questions
Webinars
Networking Events
Future Forecasts
Client Conversations
RFP Responses
Industry Organizations
Procedures And Systems
Industry Myths
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THE AUSTIN EDITORIAL BOARD
ROLES & RESPONSIBILITIES
Editorial Board members possess industry insight and the technical know-how to serve as QA/QC editors. Deeply rooted in the A/E/C industry, our expertise is ideal for positioning Austin as the leading source of innovation and critical thought.
RESPONSIBILITIES
Generating content topics. Each member is asked to submit no less than three (3) topics for development per quarter.
Assist in identifying subject matter experts to author content.
Serve as QA/QC review for accuracy of technical content.
Participate in (1) one meeting per quarter.
Lead by example, sharing and promoting content on LinkedIn.
Demonstrate a commitment to meeting deadlines.
QUARTERLY MEETINGS
Share three (3) content ideas per board member.
Discuss ways to improve the development process.
Express ideas around how to promote thought leadership.
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THE AUSTIN EDITORIAL PROCESS
Topic Identified
Author (SME) Identified
Interview
Communications Manager Crafts Article
Author Review
Editorial Board Member
QA/QC Review
Communications Manager
Final Edit
Publish
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PROMOTING AUTHORITY MARKETING CONTENT
THE PART WE ALL PLAY
Everyone has a part to play in the development and promotion of Austin’s Authoirty Marketing content program. Here are a few ways you can help.
Share your ideas. Do you have a hot topic? You don’t have to have all the details nailed down to present your idea to an Editorial Board member or to MarCom. We are always looking for fresh ideas.
Read and share. Have you read a thought-provoking article recently? Share with your Editorial Board member. Existing content can be used as a springboard for original pieces.
Be prepared. You may be called on to serve as a subject matter expert. This involves a 30 min – 1-hour interview depending upon the complexity of the subject. Once the article is drafted, you will be asked to review before it is published.
Promote. We are more impactful together. When you share content through your social media platforms, Austin exponentially increases its market reach. Remember to follow, like, and share content found on our LinkedIn, Facebook, and Twitter pages.
Your participation matters.
Appreciate. Please thank members of the Editorial Board. Like all of us, they have a great deal on their plate. They are dedicating their time and expertise to making Austin a powerful influencer in the marketplace, which stands to benefit us all.
AUSTIN AUTHORITY MARKETING MAGAZINE
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MEET AUSTIN’S EDITORIAL BOARD
Matt Eddleman
Nirav Mehta
Amanda Mason
Jay Fischer
Mike Pierce
Ken Stone
David K. Oshins
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Brandon Talbert
YOU CANNOT DISCOVER NEW OCEANS UNLESS YOU HAVE THE COURAGE TO LOSE SIGHT OF THE SHORE
LESLIE PANFIL, COMMUNICATIONS MANAGER leslie.panfil@theaustin.com