1
LOOK inside
FALL 2018
extend
YOUR BUSINESS SKILLS
Classes for entrepreneurs and business professionals
• Corporate Training • Professional Development • Community Education • Small Business Development Center • Continuing Education WHAT
BUSINESSES
WANT
2
Table of Contents
FALL 2018
What’s
inside
EXTENDED LEARNING CORPORATE TRAINING........................................................2-3 PROFESSIONAL DEVELOPMENT WORKSHOPS..............4-5 SMALL BUSINESS DEVELOPMENT CENTER.....................6-9 CONTINUING EDUCATION...................................................10 ONLINE PROFESSIONAL DEVELOPMENT..........................11 COMMUNITY EDUCATION HIGHLIGHTS...........................12
CORPORATE TRAINING & PROFESSIONAL DEVELOPMENT Trainers listen to your needs and work with you to develop solid learning outcomes. This approach customizes training to the needs of your organization and brings training and workshops to your team. Topics include leadership, strategic thinking and planning, HBDI assessments, soft skills development, Lean methods, and more.
pages 2-5
SMALL BUSINESS DEVELOPMENT CENTER If you aspire to be a small business owner, or if you already own a small business but need expert advice or new skills to take your business to the next level, the Small Business Development Center could be your next best step. The SBDC offers free one-on-one business advising as well as workshops and courses designed for small business owners. Topics include marketing, sales, website and SEO, Quickbooks, developing a business plan, and more.
pages 6-9
CONTINUING EDUCATION Continuing Education courses offered through Extended Learning are designed to enhance the skill-sets of those already in the workplace, providing opportunity for your professional development.
page 10
ONLINE PROFESSIONAL DEVELOPMENT Online professional development modules are designed for the busy professional. Work at your convenience and your own pace. Enroll any time.
page11
COMMUNITY EDUCATION Community Education serves a unique niche in our communities, offering a variety of educational courses focusing on personal enrichment and professional development. Class offerings include language and writing, recreation and dance, computers and technology, fitness and health, music and art, and more. With about 200 passionate instructors, classes serve the communities of Albany, Corvallis, Lebanon, Sweet Home and surrounding areas. page 12
3
4
CORPORATE TRAINING
NEW THIS YEAR!
Servant Leadership
Philosophy, Principles, and Practice “The first responsibility of a leader is to define reality. The last is to say thank you. In between, the leader is a servant.” Max De Pree,
past CEO of Herman Miller, author, leader
Servant Leadership is more than a philosophy – it is a practice. And the practice of a leader is what the culture of the organization becomes. Join us in this very special leadership development event. Explore the philosophy, principles, and practices of Servant Leadership: • Philosophy of Servant Leadership • Power Pyramids – Authentic Versus Coercive Power • Paradoxes and the Role of the Leader • Principles and Practices of Servant Leaders • Paths to Building a Servant Leadership Culture • Power of Pause and its Impact on People and Performance
Tuesday - Oct. 30 8:30 a.m. – 4:30 p.m. LBCC Albany Campus Registration is $199 Lunch is included.
CALL NOW TO REGISTER!
MEET THE TRAINER
541-917-4840
Terri Houde, M.S.
Corporate Trainer/Faculty An engaging speaker and skilled facilitator, Terri motivates, rejuvenates, and educates her audiences with authenticity and enthusiasm. She is the architect of The Leadership Development Pipeline offered through LBCC Extended Learning. As a Corporate Trainer and faculty member, Terri uses a blend of humor, theory, and practical tools to develop leaders throughout the Willamette Valley. For more about Terri, visit www.terrihoude.com.
541-917-4840 2
extendedlearning@linnbenton.edu
5
CORPORATE TRAINING
NEW THIS YEAR! The Power of Whole Brain® Thinking and Using Your HBDI Results Results from businesses using the Whole Brain® Thinking system (Herrmann International research) show this tool can: • Help you discover how your employees think and process information. • Help you use that knowledge to tailor your communication, development plans, job assignments, team roles, and more. • Help you apply that knowledge to your growth strategy, problem-solving framework, decision-making criteria, and company mission. Get your organization started with a valid, reliable assessment followed by training on how to best use your team’s HBDI results.
Discovering and Increasing Your Emotional Intelligence When Emotional Intelligence first appeared to the masses in 1995, it served as the missing link in a peculiar finding: people with average IQs outperform those with the highest IQs 70 percent of the time. Decades of research now point to Emotional Intelligence as the critical factor that sets star performers apart from the rest of the pack (TalentSmart, 2011). Success stories that substantiate this research show this training in Emotional Intelligence will greatly benefit your organization’s future success.
Leadership training includes: • • • • • • •
Coaching & Mentoring Giving and Receiving Feedback Change Management Lean Management ACT WorkKeys Supervisor Development Diversity & Inclusion
MEET THE TRAINER Sherry O’Boyle, M.Ed., CPHQ
Corporate Trainer/Faculty For over a decade, Sherry O’Boyle has created and facilitated events for strategic planning, change management, and Lean methods. Sherry brings a passion for continuous improvement, creating an engaged workforce and helping people collaborate through change. She is a certified professional in Healthcare Quality (CPHQ) and Green Belt in Lean Leadership. She is a certified facilitator in Emotional Intelligence (TalentSmart), The Collaboration Game (Winsor-Jenkins), Meyers Briggs Type Indicator (MBTI), and the Herrmann Brain Dominance Instrument (HBDI). For more about Sherry, visit www.sherryoboyle.com
Contact Sherry to find out how to bring workshops to your organization.
541-917-4935
oboyles@linnbenton.edu 3
6
PROFESSIONAL DEVELOPMENT WORKSHOPS
HR 101
All workshops are $89 per person, or $79 each for three or more persons from one company.
Trainer: Sherry O’Boyle
Good supervisors need to know everything from interviewing to dealing with performance issues, identifying harassment and conducting investigations, and finally, developing necessary documentation for improvement or dismissal. Join us and find out how you can improve your HR responsibilities.
Meets Wednesday, Sept. 19, from 8 a.m. to noon at the Sweet Home Center.
Insights Into Nonverbal Communication Trainer: Mike Cieri
Clues in nonverbal communication (how something is said) are often more important than words alone (what is said). Learn to understand your own nonverbal communication patterns, how to diagnose others’ nonverbal communication, and steps to improve communication in the workplace. Meets Tuesday, Sept. 25, from 8 a.m. to noon on Albany Campus.
Coaching for an Engaged and Productive Workforce Trainer: Sherry O’Boyle
Today's leaders are tasked with not only ensuring work gets done, but also to build their team’s knowledge, skills, and confidence by providing proactive coaching that prepares them for success. In this highly interactive session, you will use a tool to prepare a step-by-step approach to conduct coaching discussions. Meets Tuesday, Oct. 2, from 8 a.m. to noon on Albany Campus.
541-917-4840 4
Conflict Management and Resolution Trainer: Karin Magnuson
Conflict in the workplace may be inevitable but it doesn’t have to be destructive. Managing conflict is a process of minimizing its negative aspects and consequences while finding ways to make the best of the positive aspects that arise from healthy conflict. Learn to identify types and sources of conflict, ways to approach them, and how to develop a plan to de-escalate and resolve conflict. Meets Wednesday, Oct. 17, from 8 a.m. to noon at the Sweet Home Center.
Management by Values Trainer: Rafael Palacios
Class taught in Spanish This workshop presents the concept of values and their interrelations within the culture of all types of organizations. Analyze several case studies and learn to identify values to understand the necessary cultural change needed to implement this concept. Meets Tuesday, Oct. 23, from 8 a.m. to noon on Albany Campus.
extendedlearning@linnbenton.edu
7
PROFESSIONAL DEVELOPMENT WORKSHOPS
Strategic Thinking – Developing A Future Focus Trainer: Terri Houde
Would you like the time, tools, and techniques to develop a future focus for your team? If the answer is YES, then this is the leadership development session for you! Learn the language of strategic thinking and tools to jump-start your strategic vision, including a vision deployment model to create employee engagement and accountability. Pick from two sessions - Nov. 13 from 8 a.m. to noon on Albany Campus or Nov. 14 from 8 a.m. to noon at the Sweet Home Center.
541-917-4840
Constructive Approaches to Difficult Workplace Conversations Trainer: Karin Magnuson
Avoiding difficult interactions rarely makes them better, and knowing when and how to intervene can be a real challenge. In the workplace, you will face situations where you’ll need skills and strategies for having difficult conversations required to make things better and more productive. Learn steps for preparing for conversations when the stakes are high, opinions vary, and when strong emotions are present. Meets Tuesday, Dec. 4, from 8 a.m. to noon on Albany Campus.
extendedlearning@linnbenton.edu 5
8
SMALL BUSINESS DEVELOPMENT CENTER
Leadership Workshops Presented by the SBDC, designed for business owners.
Pick and choose single sessions on this page or take all four in the series for only $89.
Leadership: Managing the Vision Leadership: Vision Development Taught by Bret Carpenter
Create an inspiring vision of the future for your small business. Develop or revise your vision statement and learn how to communicate that vision. Participants will be supported through vision statement development using a number of visual and text-based tools that facilitate vision development. Meets Thursday, Oct. 4, from 6-7:30 p.m. at the Benton Center. Registration is $29.
Leadership: Vision Engagement Taught by Bret Carpenter
Motivate and inspire employees to engage with your vision as business owner. Understand your own leadership style and develop behaviors and tools to engage others with your organizational vision. Learn strategies for using transformational leadership tactics and “tools” such as observation, surveys, and business storytelling.
Taught by Bret Carpenter
Make sure your vision as a business owner is implemented and supported organizationwide. Participants will be introduced to strategies for hiring the right people for the organization to support the company’s vision. Internal marketing techniques will be introduced as well as the development of company intranets and management systems. Meets Thursday, Oct. 18, from 6-7:30 p.m. at the Benton Center. Registration is $29.
Leadership: Coaching and Team Building Taught by Bret Carpenter
Pass the vision on to others. Participants will explore coaching and support techniques for both one-on-one and group settings, as well as learn how to remove barriers that hinder success in your small business. Coaching support software will be introduced. Meets Thursday, Oct. 25, from 6-7:30 p.m. at the Benton Center. Registration is $29.
Meets Thursday, Oct. 11, from 6-7:30 p.m. at the Benton Center. Registration is $29.
541-917-4840 6
linnbenton.edu/sbdc
9
SMALL BUSINESS DEVELOPMENT CENTER
Foundations of Business Success Taught by Stephen Fuller
Learn how to create and assess a business plan for a start-up or new business in this 10-week course. Topics include financial management, pricing, cash flow, marketing, sales, legal topics, insurance needs, bookkeeping systems, market research, and more. One-on-one advising is included. Scholarships may be available. Ask about Chamber member discount. Orientation on Sept. 11. Class starts Sept. 18 from 6-9 p.m. at the Benton Center. Registration is $349. Early registration discount by Aug 30.
The Art of Starting a Business Taught by Sebastian de Assis
Do you have what it takes to get started and persevere through the challenges of owning a small business? This 3-hour workshop will guide you through an exploratory process to help you make an intelligent decision before investing your time and resources in your business. Meets Thursday, Oct. 11, from 6-9 p.m. on Albany Campus. Registration is $49.
Small Business Management Taught by Bret Carpenter
This 9-month program is designed for business owners with at least two years in operation. Topics include marketing, planning, finances, customer satisfaction, and profitability. Get 27 hours of expert classroom instruction, plus two hours per month of one-on-one advising. Scholarships may be available. Ask about Chamber member discount. Meets once per month starting Wednesday, Sept. 12, from 6-9 p.m. at the Corvallis Foundry. Registration is $750. Early registration discount by Aug 30.
541-917-4840
INTO ee GOING r F BUSINESS SEMINARS Learn basic information needed to begin planning your successful business.
Topics include rules, regulations, financing, markets and feasibility, and more. Sept. 18 • 1-3 p.m. • Albany Campus with Melinda Short Sept. 25 • 4:30-6:30 p.m. • Harrisburg High School with Anne Whittington Oct. 2 • 11:30 a.m. - 1 p.m. • Corvallis Foundry with Anne Whittington Oct. 9 • 5:30-7:30 p.m. • Sweet Home Chamber of Commerce with George Medellin Oct. 15 • 6-8 p.m.• Scio Fire Department with Marlene Peterson Oct. 17 • 4-6 p.m. • Adair Village City Hall with Melinda Short Oct. 23 • 11:30 a.m. -1 p.m. • Philomath Library with Anne Whittington Oct. 25 • 1-3 p.m. • Lebanon Center with Marlene Peterson Nov. 1 • 1-3 p.m. • Albany Campus with Melinda Short Nov. 7 • 5:30-7:30 p.m. • Early Dawn Bakery in Brownsville with George Medellin Nov. 13 • 11:30 a.m. -1 p.m. • Corvallis Foundry with Anne Whittington Nov. 27• 1-3 p.m. • Albany Campus with Melinda Short
linnbenton.edu/sbdc 7
10
SMALL BUSINESS DEVELOPMENT CENTER Guided Tour of QuickBooks Taught by Jackie Shaw
This 4-hour course is for those who have no previous experience using a computer-based accounting system. In a computer lab, you will learn to open the QuickBooks application and to maneuver through its various functions. Meets Tuesday, Oct. 9, and Thursday, Oct. 11, 3-5 p.m. on Albany Campus. Registration is $89.
QuickBooks Payroll Taught by Jackie Shaw
This 6-hour course is designed to provide you with basic skills for using QuickBooks Enhanced Payroll. You will be introduced to payroll preferences set up, employee set up, payroll processing, liability payments, and more. Previous exposure to computer-based accounting system is highly recommended. Meets for three sessions Tuesday and Thursday beginning Oct.16 from 3-5 p.m. on Albany Campus. Registration is $135.
Call 541-917-4929 for details.
FREE
Business Advising Experienced business advisors are committed to bringing you free, confidential one-on-one business advising whether you are already in business or just starting one. Services include consultation on accessing capital, bookkeeping, creating a business plan, marketing, sales, social media, and website design.
QuickBooks 1 Taught by Jackie Shaw
This 10-hour course is designed to provide you with the scope of capabilities available in QuickBooks. You will be introduced to basic functions including chart of accounts, bank reconciliations, financial management glossary, customizing and using reports, and more. Previous exposure to computerbased accounting is recommended. Meets for five sessions Tuesday and Thursday beginning Oct. 16 from 6-8 p.m. on Albany Campus. Registration is $219.
QuickBooks 2 Grow Your Business Does your business generate annual revenue of at least $500,000? If so, through the SBDC, SCALE Oregon can help provide strategic resources to accelerate your company’s growth. Services include needs assessments, market research and analysis, financial analysis, CEO mentoring, transition planning, government contracting assistance, and more. Call 541-917-4929 for details.
541-917-4840 8
Taught by Jackie Shaw
This 10-hour course is designed to provide you with advanced skills using QuickBooks. You will be introduced to month-end and year-end closing processes, locating and fixing errors, comparing how QuickBooks Desktop and QuickBooks Online function, and more. Prequalification includes taking QuickBooks 1 and at least one year of computerbased accounting experience. Meets for four sessions on Tuesday and Thursday beginning Nov. 8 from 6-8:30 p.m. on Albany Campus. Registration is $219.
linnbenton.edu/sbdc
11
SMALL BUSINESS DEVELOPMENT CENTER
Pre-License Training Oregon Construction Contractor Education – CCB Taught by Joe DeMarzo
Pesticide Classes Attend both days of each class for test preparation, or attend one day of a class and earn Continuing Education credits.
Class meets the requirements to pass the Oregon Construction Contractors' Board education requirements in compliance with ORS 701.280. Instruction includes 80 questions in a practice exam plus tips on how to best prepare and take the State of Oregon exam. Manual included. Meets for five sessions Tuesday and Thursday beginning Nov. 6 from 6-10 p.m., and Saturday, Nov.10, from 9 a.m.-1 p.m. on Albany Campus. Registration is $329.
Pesticides: Laws & Safety
Real Estate Broker
Taught by Isabela Mackey
Taught by Donna Jo Merrifield
Designed for those applying pesticides to public or commercial property. Total training is eight hours, four Education Credits are available each day.
Designed as an accelerated pre-license course, this class will prep you for the Oregon Real Estate Brokers License Exam. This 150-hour class has most course content online. Students are expected to have online capability, to self-study, to attend all class sessions, and to attend a 9-5 study session on a Saturday.
Meets Oct. 25 and 26 from 8 a.m. noon on Albany Campus. Registration is $119 for two days, or one day for $69
Pesticides: Private Applicator Taught by Isabela Mackey
Designed for those applying pesticides to private property or farms. Total training time is ten hours, with six Education Credits earned for Thursday and four earned for Friday.
Meets for 10 weeks on Wednesdays beginning Sept. 26 from 6-9 p.m. Saturday session is held Dec. 8 from 9 a.m.-5 p.m. on Albany Campus. Registration is $650.
Meets Thursday, Dec. 13, from 8 a.m.-2:30 p.m. and Friday, Dec. 14, from 8 a.m.-12:30 p.m. on Albany Campus. Registration is $119 for two days, or one day for $69.
541-917-4840
linnbenton.edu/sbdc 9
12
CONTINUING EDUCATION
Continuing Education courses
offered through Extended Learning are designed to enhance the skill-sets of those already in the workplace, providing opportunity for your professional development.
New! Coming September 2018
Online Veterinary Radiology Certification CPR Certification This 1-day course in American Heart Association (AHA) Basic Life Support CPR is designed for those looking to earn CPR certification, valid for work in healthcare occupations and beyond. Those who complete this course earn a CPR certification card valid for two years. Classes held on the first Saturday of each month, 9 a.m. - 1:30 p.m. on Albany Campus. Registration is $60.
541-917- 4840 10
This online, stand-alone course gives basic knowledge of the nature of radiation and radiation safety. Upon completion, meet State of Oregon radiation safety education requirements.
Registration is $75. Available for certified vet technicians and veterinarians only. Must submit verification of licensure or certification to take the course. For more information or to pre-register, contact Autumn Leach at leacha@linnbenton.edu or call 541-917-4840.
extendedlearning@linnbenton.edu
13
SHORT TERM TRAINING DEVELOPMENT ONLINE PROFESSIONAL MICRO LEARNING OPPORTUNITIES Online Non-Credit Modules
New!
Modules provide a basic introduction to topics within the series, but are not comprehensive or a substitute for Professional Development Workshops. Mix and match modules to fit your needs. Each module is self-paced, designed to be completed in 1 hour or less.
Registration is $15 each.
Constructive Feedback 101 Being on the receiving end of constructive feedback can be uncomfortable, but in any working relationship, it is inevitable. Learning how to apply given feedback can improve your contribution to the team and make for better overall communication. This module is designed to help you improve giving and receiving feedback.
Leadership 101 In today’s workplace, being a leader is more than telling people what to do, it’s about showing people how to do it. Servant Leadership is an upsidedown approach to traditional hierarchy; instead of employees serving their leader, this approach is about leaders serving their employees. In this module, learn how Servant Leadership can help you be a more effective leader.
Cultural Competency 101 In an increasingly diverse world, learning to work with people of varied backgrounds, cultures, and orientations is important. This module is designed to introduce you to the circumstances that help shape individuals and how you can apply that knowledge to work more effectively with people different than you.
HIPAA 101 It’s important that any organization or person who works in or with the healthcare industry obtain training for HIPAA awareness. In this module, you will get an introduction to HIPAA compliance and the steps to take in order to protect sensitive information.
541-917- 4840
Are you a business or organization looking for customized micro learning opportunities? We’re open for your suggestions on topics of interest to add to our online learning opportunities.
extendedlearning@linnbenton.edu 11
14
COMMUNITY EDUCATION HIGHLIGHTS Buying and Selling on eBay Explore shopping options and popular marketplace services. Learn to create ads to attract buyers and other strategies to get results and protect yourself as both buyer and seller. Basic computer skills recommended. Set up eBay and Paypal accounts before the first class. Meets for four weeks. Offered Mondays starting Oct. 1 from 4:30-6:20 p.m. at the Sweet Home Center, or Tuesdays starting Sept. 25 from 6-7:50 p.m. at the Benton Center. Registration is $69.
Basics of Excel
Yoga for Caregivers In this workshop, explore ways to make yoga poses feel accessible and balancing. Learn to move with the breath, taking time to notice the movement of the breath within the body. Please wear clothing suitable for practicing yoga moves. Meets on Saturday, Sept. 30, from 2-3:50 p.m. at the Benton Center; Wednesday, Oct. 10, from 4-5:50 p.m. at Sweet Home Center; or Saturday, Nov. 18, from 2-3:50 p.m. at the Lebanon Center. Registration is $29.
The Art of Stress Management Learn a holistic approach to stress management. It treats both cognitive skills and relaxation techniques with the intention of preventing and/or alleviating the physical symptoms of stress. Learning activities are theoretical, interactive, and experiential. Meets for five weeks. Offered Wednesdays from noon12:50 p.m. starting Oct. 3 at the Lebanon Center. Registration is $59. t
Class will cover creating and editing simple spreadsheets as well as how to enter values and formulas, format spreadsheets, and use multiple tabs for creating more than one worksheet in a workbook. Students should possess basic computer skills. Meets for two weeks. Offered Thursdays from 3:30-5:20 p.m. starting Sept. 25 at the Benton Center. Registration is $69. Level 2 and 3 of this class also available. Call for details.
macOS - Beyond Essentials Discover apps and features so you can become more efficient with your Mac. Course is not suitable for new Mac users. It is strongly suggested that users should be running at least macOS 10.11 El Capitan. Meets for six weeks. Offered Wednesdays from 5:30-7:20 p.m. starting Sept. 26 at the Benton Center. Registration is $99.
Spanish Now! For Daily Use Basic conversation for everyday use. For students with little or no previous Spanish experience. Meets for four weeks. Offered Thursdays from 5-6:50 p.m. starting Sept. 25 at the Benton Center. Registration is $99.
Register for Community Education classes at any LBCC location. Albany Campus 541-917-4840
Benton Center 541-757-8944 x 5100
Lebanon Center 541-259-5801
Sweet Home Center 541-367-6901
extendedlearning@linnbenton.edu 12
15
WINTER HIGHLIGHTS Offered by the Small Business Development Center
Small Business Management (SBM)
Foundations of Business Success
If you are an established business owner who wants to take your small business to the next level in marketing, planning, finances, customer satisfaction and profitability, this course is for you. Get 27 hours of expert classroom instruction, plus two hours per month of one-on-one counseling. Meets in Lebanon starting in January. Call 541-917-4929 for details.
In this 10-week course, learn how to create and assess a business plan, and explore financial management, pricing, cash flow, marketing, sales, legal topics, insurance needs, bookkeeping systems, and market research. One-on-one advising included. Orientation on Tuesday, Jan. 8, 6 p.m. Class begins Jan. 15, 6-9 p.m. in Albany. Call 541-917-4929 to pre-register.
Growing Businesses, Careers, Lives
extend
YOUR BUSINESS SKILLS
Request for Special Needs or Accommodations: Direct questions about or requests for special needs or accommodations to the LBCC Disability Coordinator, RCH-105, 6500 Pacific Blvd. SW, Albany, Oregon 97321, Phone 541-917-4789 or via Oregon Telecommunications Relay TTD at 1-800735-2900 or 1-800-735-1232. Make sign language interpreting or real-time transcribing requests 2-4 weeks in advance. Make all other requests at least 72 hours prior to the event. LBCC will make every effort to honor requests. LBCC is an equal opportunity educator and employer. LBCC Comprehensive Statement of Nondiscrimination: LBCC prohibits unlawful discrimination based on race, color, religion, ethnicity, use of native language, national origin, sex, sexual orientation, gender, gender identity, marital status, disability, veteran status, age, or any other status protected under applicable federal, state, or local laws. For further information see Board Policy P1015 in our Board Policies and Administrative Rules. Title II, IX, & Section 504: Scott Rolen, CC-108, 541-917-4425; Lynne Cox, T-107B, 541-917-4806, LBCC, Albany, Oregon. To report: linnbentonadvocate.symplicity.com/public_report
13
16
6500 Pacific Blvd. SW Albany, OR 97321-3755
NON-PROFIT ORG U.S. POSTAGE PAID PERMIT NO. 188 ALBANY, OR 97321
FALL 2018
extend
YOUR BUSINESS SKILLS
Two Pesticide Classes offered this Fall: Private Applicator and Laws & Safety. Page 9 WHAT
BUSINESSES
WANT