Parkside MLA Move-in Guide 2023-24

Hello, Welcome home!

On behalf of all of us at Parkside, thank you for choosing us as your new home away from home. We are excited to welcome you and be part of your academic journey.

Please take a moment to thoroughly read through this movein guide as it contains pertinent information regarding your stay at Parkside. If you have additional questions, please contact our team via email or phone at: Parkside@studenthousing.com or 416.977.8000

Wifi Connection

Ifyouarehavingissueswiththewifi connectionmakesurethatyouare followingthesesteps:

How to Connect:

Network: Parkside Residents

Password: Use the Passkey provided in your Singel Digits. If you do not have it visit the office.

Technical Support:

If you require technical support please contact Single Digits Support at 1-833914-2960

If you would like to verify your passkey visit the office or front desk. Note that the guest network will disconnect every 15 minutes.

1.

5.

2.

6.

3.

4.

7.

“I love it cause I don’t have to worry about being low on money and not having my debit card with me. I also like it cause I don’t need to carry extra things with me now.”

“The app was easy to download and use. I find it a lot more convenient to load everything from my phone and see balances.”

Frequently Asked Questions

WHAT IS THE COINAMATIC CP MOBILE APP?

This is a Mobile App for your smart phone. It is available from the Apple Store or Google Play. Once downloaded, you can load funds to your account and use the app to pay for laundry instead of using your laundry card or coins!

HOW CAN I CHECK THE BALANCE ON THE APP?

Your Coinamatic CP Mobile balance is always available within your app. Alternatively, you can sign into www.smartlaundry.ca using your same email and password and access your account.

I DOWNLOADED THE APP. HOW HOW DO I USE THE APP TO DO I REGISTER?START THE MACHINE?

Register by filling in your email and creating a password. If you already have an existing smartlaundry account, register with the same email address and password. This way your card and mobile account balances will be displayed on your phone.

Please note: You must be in the laundry room to complete the registration. You will need your Bluetooth enabled and you must have data to complete this process.

HOW DO I LOAD FUNDS ONTO MY MOBILE ACCOUNT?

Tap “Refill My Account” which will take you to a separate secure browser. Sign in again with your same email and password.

Select the desired amount you want to load and whether you want to use credit or Interac Online. If using credit, you can tap “Save” to save info or tap “No.

You simply load your laundry into an available machine. Place liquid detergent in the dispenser (if using the washer) and select desired cycle on the machine.

Once you are ready, using your Coinamatic CP mobile app, enter the machine number you wish to use. This is the number displayed on the card reader i.e. 21.

A pop up message will display the vend price and machine number. Tap OK on the app. You will see a processing message. Press the machine start button. The funds will be deducted from your mobile account balance.

THE APP SEEMS TO BE FROZEN? WHAT DO I DO?

If the app seems to be frozen you can delete the app and then download it again. Using your same email and password sign back into your account and all should be good.

I STILL HAVE BALANCE ON MY LAUNDRY CARD. CAN I TRANSFER IT TO MY MOBILE ACCOUNT?

Please use up as much remaining value as you can on your Coinamatic laundry card. Once the value is equal to or less than the vend rate in your building, call Coinamatic at 1-800-561-1972 during business hours. The CSR will happily transfer any remaining card balance to your mobile account. They cannot transfer anymore than $2.50. They will also need your laundry card number as they must disable this card. You will then be asked to destroy the card.

I AM MOVING TO A NEW BUILDING. CAN I STILL USE THE APP?

The laundry machines must have a special Bluetooth machine reader installed. This is fairly new and won’t be available in all locations. If you are unable to use your mobile app in your new building, please call 1-800-561-1972. One of our CSR’s can confirm your final account balance and issue you a refund cheque. They will decrement your mobile account balance to zero and then disable your mobile account.

I DON’T HAVE A CELLPHONE.

I USED MY APP TO START WHAT DO I DO? THE MACHINE. THE VALUE WAS DEDUCTED FROM MY ACCOUNT BALANCE BUT THE MACHINE DIDN’T PROVIDE THE INTENDED RESULTS. THERE SEEMS TO BE A MACHINE MALFUNCTION .

No problem. Call 1-800-561-1972 and one of our valued CSR’s can happily assist you and return value to your mobile account. They will ask you for your email address that you used to establish your mobile account.

No problem. You can continue to use the laundry card and to load it exactly as you are doing it currently.

Late Night Hot Dinner Pick-Up

Hours of Operation

Monday to Friday: 7:00am – 9:30pm

Hot Meal Service Times:

Breakfast: 7:00am-9:30am

Lunch: 11:30am-2:30pm

Dinner: 5:00pm-9:00pm

Weekends & Holidays: 9:30am-8:30pm

Hot Meal Service Times:

Brunch: 9:30am-2:30pm

Dinner: 4:30pm-8:30pm

Menu:

dineoncampus.ca/Parkside

You're cordially invited to partake in our after-hours hot dinner pickup service (Monday – Friday, 8:30 pm – 11:30 pm), designed exclusively for residents whose class schedules prevent them from accessing the cafeteria during regular dinner hours To avail of this opportunity, kindly complete the to-go order form at least 48 hours before the desired hot dinner day Please note that neglecting to collect pre-ordered meals may lead to the forfeiture of preordering privileges

Lunch to Go & Sustainer Container Program

Discover the convenience of our Lunch To Go Program, available exclusively on weekdays from Monday to Friday during regular breakfast hours (7:00 AM to 9:30 AM) This program has been thoughtfully designed to cater to residents whose schedules make it challenging to return to the residence for our lunch service

Indulge in a well-rounded meal, including 1 Sandwich, 2 Drinks, 1 Side Salad, and 2 Snacks, carefully prepared to suit your taste and dietary preferences

Scan to Request

Food Service Executive Team:

Fouad Charbati

Director of Dining Services

fouad charbati@compass-canada com

richard rowe@compass-canada com