February 2021 Apartment News Magazine by Apartment Association of Orange County

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • February 2021

California’s COVID-19 Eviction Moratorium Extended What You Need to Know (See Page 10)

In This Issue California’s COVID-19 Eviction Moratorium Extended ...... 10 Benefits of Earthquake Resilient Communities ................ 24 A 2020 Case Study: NAA and COVID-19 Advocacy............ 28 January General Membership Meeting Recap.................. 34 Cures & Solutions, Heralding a New 2021........................ 38 Virus Effects on Apartments and Real Estate ................... 42

Tenant Problems? Eviction of non-performing tenants and collection of unpaid rent can be a frustrating, time-consuming, aggravating and expensive experience. Choosing the right law firm to handle your eviction and debt collection needs is critical. You want a firm that has seen it all, that has the knowledge, experience and staff to handle your case right. No excuses, no delays, just the results you want! The Duringer Law Group is one of California's largest and most experienced landlord tenant law firms, and only represents landlords. The firm has successfully prosecuted over 245,000 evictions and has recovered over $155,000,000 in debt since 1988. Our vast experience and outstanding record of success is unmatched.

The Eviction Leader.

Tenant Eviction Efficient and Effective legal representation. Attorney fees of $95 to $150 plus costs for an uncontested residential eviction. No office visit required, start case by email or over the phone. Residential and commercial evictions handled in all courts and counties throughout California.

We have recovered over $155,000,000 for

Donâ&#x20AC;&#x2122;t be vulnerable! Extensive experience

our clients. No fee if no recovery. Put the

in Asset Preservation strategies for high net

power of an experienced law firm to work for

worth individuals, including domestic and

you.

off-shore entities and strategies.

Efficient, Effective, Affordable! Our highly experienced attorneys and staff have developed procedures and processes that result in tenant evictions on the fastest track possible. The same efficiencies are evident in our debt collection services. We deliver quality legal representation and exceptional value.

www.DuringerLaw.com

Locations Los Angeles 800.829.6994

San Diego 800.829.6994

Inland Empire 800.829.6994

Sacramento 800.829.6994

Orange County office 181 S. Old Springs Rd., 2nd Floor Mailing address: PO Box 28270 Anaheim Hills, CA 92809 714.279.1100 800.829.6994

Download your FREE Copies! Eviction & Debt Collection and Asset Preservation Strategies at DuringerLaw.com

Asset Preservation 28059 Lakes Edge Road Mailing address: PO Box 2489 Lake Arrowhead, CA 92352-2489 909.336.1160 877.387.4643

Wilmington, Delaware 877.387.4643

Apartment News Proudly Serving the Rental-Housing Industry Since 1961

VOL. LXI • February 2021

Contents AAOC Education & Events

Departments

5 General Membership Meeting

4 President’s Message — For the Love of AAOC

25 Lunchtime Learning

6 Executive Director’s Message — If At First You Don’t Succeed…

27 Trade Show & Conference—Postponed 31 Tenant Screening Webinar 35 Workplace Harassment Prevention Training

10 Sacramento Report — California’s COVID-19 Eviction Moratorium Extended

37 CRHP Education Program

14 Orange County Legislative Watch — The Shift in Orange County’s Cities

50 Fair Housing Webinar

16 Legal Corner 20 Dear Maintenance Men

Features

52 The Benefits of AAOC Membership

24 Benefits of Earthquake Resilient Communities

53 Welcome New Members

By Ali Sahabi

28 A 2020 Case Study: NAA and COVID-19 Advocacy 34 January General Membership Meeting Recap 38 Cures & Solutions, Heralding a New 2021 By Sonya Loera 39 Membership Milestones 42 Virus Effects on Apartments and Real Estate

54 PSC Corner — Luminous / Schiff & Shelton 55 Product & Service Council’s Service Provider Directory 59 Product & Service Council’s Contact Index 72 Advertisers’ Index — Category 74 Advertisers’ Index — Alphabetical

By Joseph W. DeCarlo

Apartment News is the official publication of the Apartment Association of Orange County. Apartment News (ISSN 0747-3435) is published monthly for the apartment-house industry. It is published at 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701; (714) 245-9500. Subscription rate for nonmembers is $25 per year. Copyright 2020 by Orange County Multi-Housing Service Corporation. All rights reserved.

Postmaster: Send address change to: 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701. Second-class postage paid at Garden Grove, California.

February 2021

www.aaoc.com

Apartment News

MULTIFAMILY SALES

LOCAL Expertise. World Class Resources.

1031 EXCHANGES FINANCE APPRAISAL

Fortune 500 unparalleled tools & resources, leverage, credibility & market coverage â&#x20AC;&#x201C; to deliver exceptional outcomes for every client we serve.

FREE VALUATION FOR YOUR

MULTIFAMILY PROPERT Y To access our listings and join our mailing list:

WWW.MULTIFAMILYSOCAL.COM

Dan Blackwell +1 949 307 8319 Lic. 01854961 dan.blackwell@cbre.com

CO N N ECT W ITH US @MULT IFAM ILYSOCAL

Apartment News

CALENDAR OF EVENTS

The Resources You Want — The Representation You Need — Since 1961

Published by the Orange County Multi-Housing Service Corporation, a subsidiary of the Apartment Association of Orange County. 525 Cabrillo Park Drive, Suite 125 Santa Ana, CA 92701 (714) 245-9500 • Fax (714) 245-9505 • www.aaoc.com n Executive Director – David J. Cordero n Editor in Chief – David J. Cordero n Advertising & Media Sales Director – Debbie M. DiBernardo n Design & Production – Dave Moeller/Graphic Angles n Printing – Sundance Press The contents of the Orange County Apartment News may not be reproduced without written permission. The opinions expressed in any article in the Orange County Apartment News are those of the author and do not necessarily reflect the viewpoint of the Apartment Association of Orange County or Apartment News. This publication is designed to provide accurate and authoritative information in regard to the subject manner covered. It is provided with the understanding that the publisher is not engaged in rendering legal, accounting or other professional service. If legal service or other expert assistance is required, the services of a competent person should be sought. Publisher disclaims any liability for published articles, typographical errors, production errors or the accuracy of information provided herein. While Orange County Apartment News makes efforts to ensure the accuracy of information provided herein, publication of advertisements does not constitute any endorsement or recommendation, expressed or implied, of the advertiser or any products or services offered. We reserve the right to reject any advertising or editorial copy. NOTE: Unless stated otherwise permission to reprint magazine articles is granted on the condition that full credits are given to the author or to other sources and to Apartment News.

MISSION STATEMENT

To promote, protect and enhance the rental housing industry by providing programs and services that enable our members to operate successfully, and by supporting our members’ interests legislatively in order to preserve private property rights.

BOARD OF DIRECTORS Officers

President First Vice President n Second Vice President n Vice President Legislative Council n Treasurer n Secretary n Sergeant at Arms n Immediate Past President n n

Frank Alvarez Craig Kirkpatrick Rick Roshan John Tomlinson Randy Combs Laurel Dial Marie Kaplan John Tomlinson

Directors n n n

n Tim Gorman Julia Araiza n Nathan Poth Alan Dauger Stephen C. Duringer, Esq.

FEBRUARY 8 - RUBS 101 featuring Livable Monday, 1–2 pm, Online (See Page 26) 9 - Board of Directors Meeting Tuesday, 6 pm, Online 15 - President’s Day Monday, Office Closed 16 - General Membership Meeting Tuesday, 7–9 pm, Online (See Page 5) 25 - Lunchtime Learning Thursday, 12–1 pm, Online (See Page 25) 25 - Laws and Guidelines for Tenant Screening — What Rental Housing Providers Need to Know Thursday, 10–11:30 am, Online (See Page 31)

MARCH 9 - Board of Directors Meeting Tuesday, 6 pm, Online 16 - General Membership Meeting Tuesday, 7–9 pm, Online 23 - Workplace Harassment Prevention Training Certification Tuesday, 9–11 am, Online (See Page 35) 24 - Certified Rental Housing Provider (Spring) – Class #1 Wednesday, 8:30 am–12:30 pm, Online (See Page 37) 25 - Lunchtime Learning Thursday, 12–1 pm, Online 31 - Certified Rental Housing Provider (Spring) – Class #2 Wednesday, 8:30 am–12:30 pm, Online (See Page 37)

APRIL 7 - Certified Rental Housing Provider (Spring) – Class #3 Wednesday, 8:30 am–12:30 pm, Online (See Page 37) 12 - Earthquake Vulnerability & Retrofitting 101 Monday, 1–2 pm, Online 13 - Board of Directors Meeting Tuesday, 6 pm, Online 14 - Certified Rental Housing Provider (Spring) – Class #4 Wednesday, 8:30 am–12:30 pm, Online (See Page 37) 20 - General Membership Meeting Tuesday, 7–9 pm, Online 21 - Certified Rental Housing Provider (Spring) – Class #5 Wednesday, 8:30 am–12:30 pm, Online (See Page 37) 26 - Fair Housing Certification Monday, 9 am–12 pm, Online 27 - Welcome Home OC Tuesday, 10–11:30 am, Online 27 - Passing the Torch Tuesday, 6:30–8:30 pm, Online 28 - Certified Rental Housing Provider (Spring) – Class #6 Wednesday, 8:30 am–12:30 pm, Online (See Page 37) 29 - ADA Compliance & Reasonable Accommodations Thursday, 9–11 am, Online 29 - Lunchtime Learning Thursday, 12–1 pm, Online

Directors Emeriti n n n n

Ronald Berg Vicki Binford David A. Cossaboom Nicholas Dunlap

n n n

Jerry L’Ecuyer William R. Gorman Ray Maggi

February 2021

www.aaoc.com

Apartment News

PRESIDENT’S MESSAGE B y F rank A lvarez P resident

For the Love of AAOC

he Apartment Association of Orange County (AAOC) has proudly served, protected, and advanced the interests of local rental property owners, managers, and suppliers for the past 60 years. During this time, its development and delivery of high-caliber educational and legislative advocacy programs, its presentation of informative membership meetings and events, its provision of resident screening and other important member services, and its facilitation of member networking and business development have contributed to AAOC becoming a leader among apartment associations. Our association has been fortunate to have had many dedicated members and industry leaders over the years who have given of their time and talents to position AAOC as a valuable and reliable resource for rental-housing providers, particularly as it relates to the protection of private property rights, general advocacy on behalf of the rental-housing industry, and education on a wide-range of subjects related to the ownership and operation of rental property. Our volunteers — those who have provided leadership and vision on the board of directors, ideas and input on our member committees, and knowledge and expertise as educational instructors — have been particularly instrumental in AAOC providing its members with effective representation, training, and other services. There is no doubt that through our association’s leadership, our members’ engagement, and our

Apartment News

partners’ guidance, we have all made contributions to the betterment of the rental-housing industry. I am proud to be part of an association that is so committed to providing value and helping its members achieve success as rental-property owners, operators and service providers. I am also proud to be part of an association whose members are so dedicated to giving back to the AAOC and their fellow members — something that makes our association truly special. It is edifying to hear the stories from decades past and personally observe in more recent years just how many individuals have not only developed into successful rental housing professionals thanks to their AAOC memberships, but who got involved as volunteers along the way because they wanted to give back to the association and invest in the next generation. These members embody the concept of “paying it forward,” and I am so thankful to all of them who given so selflessly over the past 60 years. The success of our industry is not guaranteed, which is why I am so proud that the Apartment Association of Orange County and its members do their part to push forward and contribute, when, where and however they are able. It is true that any member contribution matters to the success and longevity of AAOC and its ability to serve and have a positive impact. From our members who reliably pay their dues each year to receive services and representation, to those who also volunteer

www.aaoc.com

February 2021

and give back to the association and its members in any number of ways, to those who also contribute to AAOC’s political action committees, legal defense fund, and in other ways, you all make a tremendous difference, and I am grateful for you. I have been a member of the Apartment Association of Orange County for more than 20 years, and there is no doubt in my mind that my involvement in the association, both as a member and as a volunteer, has contributed to my success as well as my development as a leader. I am honored to give back to the association that has given me so much, and to continue my duty as AAOC president, to serve the association, my fellow members, and the greater rental housing industry. For as long as AAOC continues to have members like you and as long as there is an Apartment Association of Orange County, we will continue to succeed and reach new heights.

Are you looking for a particular product or service? We can help! Visit our Service Provider Directory beginning on page 55 for the resources you need!

General Membership Meeting Tuesday, February 16, 2021 • 7–9 p.m.

Tax Laws & Estate Planning for 2021 Sponsored by:

A new Presidential administration, a recent State Constitutional amendment, and a global pandemic have been game changers for tax and estate planning in California. Find out about the threats and realities, the new tax laws, and the steps you should consider taking to protect your financial and real property interests. Topics Include: • Importance of Having an Estate Plan Due to COVID-19 • Proposition 19: It’s the Law, So Now What? What are the rules? Are there any traps? How can you transfer property without it being reassessed? • How to Protect Yourself and Your Assets if Things Go South Featuring:

Please Note: This meeting will be presented online via Zoom. Advanced Registration is Required. www.AAOC.com

Anson Cain, Esq. Albrecht & Barney

Plus, AAOC will honor its 10, 20, 30, 40 and 50-year members. As an AAOC member, you also receive representation from our affiliate associations, the National Apartment Association and California Rental Housing Association.

www.AAOC.com

February 2021

www.aaoc.com

Apartment News

EXECUTIVE DIRECTOR’S MESSAGE B y D avid J. C ordero E xecutive D irector

If At First You Don’t Succeed…

s the old proverb by W.E. Hickson goes, “If at first you don’t succeed, try, try, try again.” And I would add, in the COVID19 era, be prepared to keep trying. These words are ringing particularly true as we have again made the decision to postpone the AAOC Trade Show & Conference until COVIDconditions improve in Orange County and the greater Southern California region. As of the writing of this message, Governor Newsom had just lifted the stay-at-home order for Southern California, but the vaccination rollout continues to be riddled with difficulties and challenges, to put it mildly. So, we will remain patient. We will wait until more people have had time to get vaccinated. And we will try again, later this year, to present our long-overdue trade show. And as a “silver lining” kind of guy, I like to think that this further delay might work to our advantage. If conditions improve enough while we wait, then perhaps the show could even be brought back indoors. Time will tell, I suppose. In the meantime, while we wait to resume in-person events, including the trade show, we have a full lineup of online meetings and classes coming up over the next few months that you won’t want to miss. February 4 — COVID-19 Eviction Moratorium & Rent Repayment Briefing. By the time you read this message, our members only briefing on the new legislation extending California’s

Apartment News

COVID-19 eviction moratorium and rent repayment protections will have already been presented online. If you happened to miss our promotional emails and social media posts, and therefore missed the briefing, don’t worry, the video is available for viewing. Please email Sandy Gimpelson at SandyG@aaoc.com and request the access link. Also, be sure to read this month’s Sacramento Report for additional details about the new legislation that took effect on February 1st. February 19 — General Membership Meeting. Tax season is upon us and we are pleased to have Anson Cain, Esq. (Albrecht & Barney) joining us online to discuss Tax Laws & Estate Planning for 2021. Get the information you need on the new laws that could impact your taxes, your real property, and your estate plan. February 25 — Laws & Guidelines for Tenant Screening — What Housing Providers Need to Know. Running credit checks and obtaining other background information are critical components of the tenant screening process. Making mistakes can be costly. In our increasingly regulated and litigious society, attention to detail matters. Proper handling of consumer information matters. Knowing your responsibilities and your legal obligations matters. Find out about the current laws regulating resident screening and make sure you are complying with your legal obligations as a recipient of consumer credit information.

www.aaoc.com

February 2021

February 25 — Lunchtime Learning: Best Practices for Maintaining Team Morale During Unprecedented Times. Your staff is your number one asset when it comes to the successful operation of your rental property. Keeping a topperforming team intact is critical and that starts by keeping your team members engaged and motivated. Are you providing the tools, the encouragement, and the empowerment they need to achieve peak performance and keep delivering results? Join your fellow rental property owners and operators for an interactive and eye-opening discussion. March 23 — Sexual Harassment Prevention Training Certification. Senate Bill 1343 requires that all California employers with five or more employees provide sexual harassment prevention training to both supervisory and non-supervisory employees. Training must take place within six months of hire or promotion and every two years thereafter. This certification class will cover Sexual Harassment, Sex Discrimination, Prevention of Claims, Title VII Civil Rights Act, and Investigating Complaints. A certificate of completion will be provided to each attendee who completes the training. March 24 through June 2 — Certified Rental Housing Provider Education Program. This 11-week comprehensive training course is perfect for both new and experienced rental-housing providers. If you are an Director’s Message — continued on page 8

You Can Buy A Vinyl Window Anywhere. COME SEE WHY YOU SHOULD BUY FROM US!

PROUDLY SERVING SOUTHERN CALIFORNIA FOR OVER 25 YEARS!

Free In-Home Consultation! w w w. C a l R e p Wind o ws A nd Do o rs .co m

VISIT OUR SHOWROOMS 714-395-5775

Owners Juli McCann and Joel Peck

714-400-2702

1129 Kraemer Blvd., Anaheim

11247 Slater Ave., Fountain Valley

Hours: Mon–Fri 9–5 • Sat 10–3

FINANCING AVAILABLE O.A.C.

February 2021

SPECIAL OFFER

FREE UPGRADE TO LOW-E3 & CRAFTSMAN FRAMES Applies to Daylight Max windows only With purchase of 8 windows or more. Cannot be combined with any other offer. Expires 09/01/18

Lic. #918800

www.aaoc.com

Apartment News

Director’s Message — continued from 6 apartment owner, resident manager, regional property supervisor, or operations team member, this class is for you! Our instructors are industry leaders and seasoned professionals who will equip you with the knowledge and tools that will help you grow and thrive. Classes are on Wednesdays from 8:30 a.m. to 12:30 p.m. April 12 — Earthquake Vulnerability & Retrofitting 101. AAOC and Optimum Seismic invite you to a free informational workshop on seismic retrofitting and the steps you can take to protect your rental property investment. April 15 — Get Compliance Ready: SB 721 Balcony Inspection Law. Senate Bill 721 requires multifamily residential buildings with three or more dwelling units to have their balconies and other exterior elevated elements inspected by January 1, 2025. The inspection requirement includes decks, porches, stairways, walkways, and entry structures that are

more than six-feet above ground level. Almost all wood-based external elevated structures must be inspected by the state-mandated deadline. Find out what is involved in the inspection and what else you are required to do to comply with the law. April 26 — Fair Housing Certification Training. AAOC and the Fair Housing Council of Orange County offer this half-day certification class that will provide you with comprehensive information on state and federal Fair Housing laws. Find out if your policies and procedures are compliant with the law. The class will cover topics including tenants with disabilities, families with children, service animals and emotional support animals, and more. Plus, have your questions answered and learn how the Fair Housing Council of Orange County can serve as a resource for you. April 27 — Passing the Torch: A Family Succession Workshop. We are hearing with increasing frequency

Multi-family specialists

members’ stories about their heirs not wanting to assume ownership of the rental property they will inherit when their parents or grandparents die. They are often afraid of the burden and unaware of the property’s great value. This workshop will explore the worries and how to eliminate them, and reveal the benefits of continued, multi-generational rental property ownership. A panel of knowledgeable and experienced rental property owners will walk you and your heirs through the steps you should take to preserve your real property assets for future generations. April 29 — ADA Compliance & Reasonable Accommodation Workshop. Navigating the Americans with Disabilities Act (ADA) can be as treacherous as a minefield. Sometimes rental property owners can be in violation of the law and not realize it. Other times their lack of awareness of the law leaves them open targets to plaintiffs’ attorneys looking for quick and easy monetary settlements over real or alleged ADA violations. This workshop will walk you through the basics of the Americans with Disability Act, how to ensure your property’s compliance, preemptive measures you can take to ward off predatory attorneys, plus what types of reasonable accommodations must be made to comply with state and federal laws. For more information on these and other upcoming events, or to register online, visit www.AAOC.com. You can also contact Sandy Gimpelson at SandyG@aaoc.com.

Do you know…

AAOC has continually fought and prevailed against Rent Control in Orange County since 1961? 8

Apartment News

www.aaoc.com

February 2021

SEND US YOUR ARCHITECTURAL PLANS FOR A FREE QUOTE.

OUR KITCHENS INCLUDE DESIGN, CABINETS & INSTALLATION. We are the best multifamily, kitchen contractor in Southern California.

February 2021

www.aaoc.com

Apartment News

SACRAMENTO REPORT B y R on K ingston

California’s COVID-19 Eviction Moratorium Extended

n January 25, 2021 the Governor issued the following statement: “Today, we are announcing an agreement to extend the eviction moratorium in California through June 30, 2021—protecting tenants and small landlords from losing their housing as the nation continues to confront the pandemic. We are also moving forward as quickly as possible to deploy California’s share of the latest federal stimulus bill—ensuring that up to $2.6 billion in renter aid is administered quickly, equitably and accountably… While we are proud of this agreement, which maintains California’s COVID eviction protections as the strongest statewide rules in the nation, our work is far from over.” The bill, SB 91, is a simple majority vote bill that proposes to use federal funds (not state or local revenue) to pay up to 80% of past due rent that started on April 1, 2020 and ended March 31, 2021. A landlord accepting the federal money would be required to “forgive”

Apartment News

the remaining unpaid rent, which if the property is in a rent control community, could become a significant issue. Federal money could (if available) help pay for the unpaid rent from March through June 2021. The extension of the provisions of AB 3088 was in large part due to sunset on January 31, 2021. Quite frankly, no one reasonably expected the law to sunset. The author of AB 3088 proposed to extend the date to December 31, 2021…a date that would have allowed tenants to remain in possession and not pay rent from March 2020 through the end of this year. The author, Assembly Member David Chiu, proposed several other restrictive measures in a bill he recently introduced. Tenants that pay just 25% of the rent will receive protection from evictions. Other elements of the bill that creates the rental assistance program that became law on February 1, 2021: • Attorney fees are capped.

www.aaoc.com

February 2021

• Courts are permitted to reduce the damages awarded to a landlord if the court determines that the landlord did not in “good faith” seek rental assistance from the new program. Thus, landlords will be “encouraged” to participate in the State Rental Assistance Program. • Federal law set the program in place to establish eligible tenants whose household incomes do not exceed 80 percent of the area median income for calendar year 2020. • And federal law, and thus state law, gives priority to tenant households whose income does not exceed 50 percent of AMI. To implement the program, the state has structured the program as follows: – These households are placed in Round 1. – Round 2 are communities that Proposition 19 — continued on page 12

Blah, Blah, Blah. *If you’re tired of hearing the same thing from your bank, it’s time you met Pacific Premier Bank. Some banks actually do what they say. That’s us.

Our Recent Deals:

$23,000,000

$21,800,000

$15,160,000

Construction

Real Estate Investment

CRE 37,012 SF Retail / Construction

71 Units Multi-Family / Refinance

50 Unit Multi-Family / Refinance

$14,800,000

$4,705,000

$2,428,000

Bridge

Construction

MFR 67 Units / Refinance

Condo 7 units / Construction

Spec SFR / Construction

Find out how we can help your business

PPBI.com/MultiFamily

February 2021

www.aaoc.com

Apartment News

Proposition 19 — continued from 10 are disproportionately impacted by COVID-19 as determined by the state. – Round 3 are eligible households not otherwise in Round 1 or 2 that are not earning more than 80% of the area median income. • It is important to note that the eligible uses for funds made available to a locality or a grantee as follows: – Rental arrears – Prospective rent payments – Utilities – Any other expense related to housing as permitted by federal law. – Priority, however, is to be given to rental arrears to stabilize renter households and prevent evictions.

• Will pay rental property owners 25% of rent in arrears if the tenant applied for assistance (not likely) but the owner elects not to participate in the program. Should an owner decide not to participate, the tenant household will remain in possession. • All property owners will be required to provide a notice to tenants that owe back rent of the existence of the new rental assistance program. Owners will be prohibited from proceeding with an eviction due to the non-payment of rent if notice is not provided and with an opportunity of the tenant to respond to that notice. • The state of California will select a vendor to serve as the program administrator to manage and fund services. The vendor will be a Community Development Financial Institution (CDFI).

• Federal funds will be allocated by population, consistent with federal law. – $150 million is set aside for counties with populations under 200,000. – Populations greater than 500,000 will receive their funding as a block grant from the state and the money is to be implemented locally. Our involvement in this aspect of the program will be essential. The bill prohibits a locality that receives the funds in this manner from instituting additional programmatic requirements that inhibit participation in the program and it requires any locality that receives a block grant to attest to the state that it will distribute assistance equitably and consistent with need with that jurisdiction. All locals must

Do you know…

AAOC offers ongoing Educational Opportunities? Visit www.AAOC.com or call 714-245-9500 for more details!

Apartment News

www.aaoc.com

February 2021

request block grants by February 12, 2021 and are to contractually obligate at least 65 percent of those funds by June 1, 2021 and fully expend those funds by August 1, 2021. Failure to meet those deadlines by localities will require return of unused funds to the state for reallocation. • The new law imposes a moratorium on actions that seek to recover COVID-19 rental debt until July 1, 2021. All landlords seeking to recover COVID-19 rental debt are to provide documentation to the court that the owner has made a good faith effort to cooperate with tenant obtaining rental assistance. • Administrative fees cannot exceed 10 percent ($260,000,000). Yes, that’s right, $260 million. As the rental-housing industry transitions from the provisions of AB 3088 to those in the new law outlined above, AAOC will again take steps to help its members understand and comply seamlessly with the requirements. Informational webinars will be presented starting in February, member questions will be answered, operational guidance will be available from your member services team, and AAOC will revise all relevant operational forms and develop new ones as needed. AAOC will make an announcement when those forms are available. Stay tuned and keep reading this column for updates on this issue in the months ahead. It is one that will certainly continue to be a priority for our state and our industry for the foreseeable future. Ron Kingston is President of California Strategic Advisors and Legislative Advocate for the Apartment Association of Orange County. For questions regarding this article, please call AAOC at (714) 245-9500.

Let us take care of your laundry At WASH, we are transforming multifamily laundry rooms with innovative tech, better options, and unparalleled service and support. • Energy Efficient Washers & Dryers • Expert Management • Mobile Payment • Experience That Counts

Learn more at wash.com/care 800-777-1484

WS19-009 Let Us Take Care 4_9375x10 4c.indd 1

February 2021

www.aaoc.com

3/27/19 Apartment News

3:23 PM

ORANGE COUNTY LEGISLATIVE WATCH B y B ill C hristiansen , V ice P resident of G overnment A ffairs

The Shift in Orange County’s Cities

range County shares the tectonic population shift that has shaken up California over the past couple of years. California’s overall population growth has stalled for the first time in over 100 years. More people are moving to other states than are moving to California. The California Department of Finance numbers have recently shown that our birthrate has slowed at the same time that older Baby Boomers are passing away. In 2019, even before the pandemic, Orange County’s population growth was only .02%. These population shifts will have policy and political ramifications for Orange County. The COVID-19 pandemic and the anti-police riots of last summer have made the Orange County suburbs more attractive to the liberals who want to escape the urban crowding and rising crime rates of Los Angeles and the San Francisco area. The Irvine Company recently reported that their Orange County housing inventory is at a 40-year low because of the people moving here from the big-cities up north. This will also shift the politics of our Orange County elections more to the left over the long-term. But even with this shift from the big cities to the suburbs, Orange County is losing more residents than it is gaining. The next election in Orange County is already upon us. March 9 will be the Special Election for Orange County Supervisor in the Second District, which includes the coastal area from Newport Beach to Seal Beach and north to Buena

Apartment News

Park. The special election will be held to replace Michelle Steel, who was sworn-in as a new Member of Congress on January 3. It will be an all Vote-ByMail election, and ballots will be mailed to approximately 445,000 district voters starting on February 8. Whoever is elected Supervisor will run for re-election in 2022, in an entirely redrawn district because of census redistricting. Even though Bay Area residents are moving south, the statewide census redistricting this year will probably see Orange County lose a Congressional seat and at least one State Senate and Assembly District seat to the Inland Empire. Orange County will see shifts in political representation, largely from coastal communities that are seeing little or no growth, to inland regions that are still growing, albeit slowly. This will impact the influence that our cities have in Sacramento and Washington, D.C. The representation shift will become clearer when the first drafts of the redrawn State Legislative and Congressional districts are released by the state’s redistricting commission at the end of November this year. The California Department of Finance, which monitors the state’s population data, found that from July 1, 2019 to July 1, 2020, California saw a net gain of only 21,200 new residents, which is a 0.05% growth rate. As of July 2020, the state’s population was 39.78 million. Seven of the 10 most populous counties in California experienced a reduction in population last year.

www.aaoc.com

February 2021

Orange, Los Angeles, San Diego, San Bernardino, Santa Clara, Alameda and Contra Costa Counties all saw a drop in their number of residents. The COVID19 pandemic fueled greater migration out of California by people who lost jobs, were priced out of coastal areas and those who now have ability to work remotely from anywhere. Even the tech billionaires Elon Musk and Larry Ellison left our state. AAOC has been actively reaching out to Orange County’s newly elected officials at the local and state levels, as maintaining relationships and frequent engagement with our policy makers will become even more important as Orange County’s population shifts. Our priority is to make sure that AAOC and its members, and the rental-housing industry, continue to have a voice, and a seat at the table, as new laws and ordinances are proposed are negotiated. Even though people are moving, defending property rights and advocating pro rental-housing positions remain constants for AAOC.

Do you know… AAOC Membership Counselors are on hand to give members general guidance to help with day to day operations of your property?

The Multi-Family Flooring Solution

MULTI-FAMILY

SOUND-REDUCING

WATERPROOF

Increase your property value and lower your maintenance costs to the benefit of your tenants with quality flooring in a variety of styles, sizes, and patterns. High performance design and speed of installation at compelling values will give you the power to maximize your business and satisfy your clients with relative ease.

Designed specifically for multi-level housing, Urban Surfacesâ&#x20AC;&#x2122; floors, reduces the amount of sound being transfer in both impact generated or ambient sounds. Allowing tenents peaceful nights from their upstairs neighbors.

100% waterproof flooring, ensures that the floor wonâ&#x20AC;&#x2122;t get damaged from nasty spills or flooding. Pet Friendly and easy to clean makes these floors last longer.

U R B A N S U R FA C E S . C O M

February 2021

www.aaoc.com

Apartment News

LEGAL CORNER B y S tephen C. D uringer , E sq .

Questions & Answers I rented an apartment to four roommates quite a while ago. One of the four is now moving out, but the other three want to stay. The one moving out is demanding that I return his portion of the security deposit, he says that he paid it so he should get it back. Do I have to?

No, the security deposit remains with you as long as any of the roommates remains in possession of the rental unit. Often, owners and residents will enter into an agreement replacing one resident with another, thereby removing the one original resident from the lease. The agreement will further provide that the ‘new’ roommate pay the ‘old’ roommate his portion of the security deposit. Absent a written agreement to the contrary, the owner should retain the entire security deposit, then when all the remaining roommates vacate, the refund check should be made payable to all four of the original roommates named in the rental agreement.

My building has just enough parking spaces for my residents to each have one space. If a resident has more than one car, they must park it on the street. It has been working out fine for years but now I have this one tenant who refuses to follow the rules. He is constantly parking his second car in someone else’s assigned spot. I’ve told him several times, but he just ignores me. What do I do?

Your written community rules and regulations should specify your parking rules, specifically stating that only one vehicle may be parked on the premises, and that all parking is assigned. Ensure that you have the proper signage at the entrances of the parking area. Most cities require the sign to contain certain restrictive parking language, plus the local police department telephone number, and the California Vehicle Code section that provides for towing of unauthorized vehicles. Contact your local police department for its specific requirements, as they vary from city to

COIN-OP APARTMENT LAUNDRY SALES  SERVICE  REVENUE LEASE  PARTS

High Quality Apartment Laundry Service ACE Commercial Laundry Equipment Inc

Apartment News

www.aaoc.com

Westminster, CA February 2021

acelaundry.com

city. Next, if you know the offender, provide a written warning of the violation. Attempt to serve it at his residence, post it on his door if he’s not in, and also put the warning on the windshield of his car. If practical, take and save a photograph of the warning on the vehicle windshield, because the offender will always claim that you did not give prior notice before towing. If he fails to remove the offending vehicle, the car may be towed, according to the terms of your parking rules. I’m getting conflicting advice about whether or not I must rent to someone who does not have a valid social security number, nor an official picture ID. Seems like most of the attorneys and the Fair Housing guys say I ‘cannot discriminate’ and that I must rent to all, regardless of whether or not the prospect can prove who he is, or verify his tenancy history, or his ability to pay the rent. I have been following that advice for years, and now have a building full of undocumented people, who I could never find in a million years if I ever had to collect from them. The rent usually gets paid, but the building, and the neighborhood, look like hell. I want to take my building back, and only rent to persons who qualify, who have verifiable identities and credit, and who are good credit risks. What are my rights?

The dirty little secret is that our industry has passively allowed this erosion to Legal Q&A — continued on page 18

• • • • • • • • • • • •

Every owner has different wants and needs Monthly cash flow statements Rent rolls & check registers Bi-lingual staff Fee management service Temporary vacation management service Rent up management service Award winning seasoned professional team Immediate availability for owners and tenant needs Rapid response & 24 hour emergency availability Expert monitoring of local rental trends and legal developments Routine maintenance, exterior/interior inspections

We take care of your business, your residents & your peace of mind! DRE01460075

For Information: 714.778.0480 Contact: Denise Arredondo Email: denise@contactjle.com • www.ContactJLE.com • 202 E. Broadway, Anaheim, CA 92805

February 2021

www.aaoc.com

Apartment News

Legal Q&A — continued from 16 occur over many years. Many landlords have looked the other way, in favor of the quick rental, the cash payments, the full building, the reduced confrontation. We’ve taken the easy way out. Landlords have been wary of lawsuits claiming discrimination and have believed the bullying taunts and threats from the tenant and immigrant rights activists, that we have just taken the easier and less confrontational course of allowing it to happen. We blame our government for not addressing the illegal immigration issue; one side of the aisle wanting cheap labor, the other wanting cheap votes. We blame employers for hiring, and our ‘welfare state’ for creating the magnet that keeps drawing. Landlords are part of the problem as well. By succumbing to the shortterm temptation of the quick rental to the unverified, the undocumented, we are contributing to the problem. Many landlords are realizing that rather than just complaining, they can be a part of the solution. Landlords have absolutely no obligation whatsoever to rent to an individual who is unable to independently verify his identity, his past tenant history, and his ability to comply with the terms of the rental agreement, including his financial ability to pay the rent. Our system of society is built around a numeric social security or tax ID number. Our life history, good and bad, is reported more often than not into a

database that is organized by and sorted by the social security number. Names are common, but social security numbers are unique. No two people should share the same number. Credit as well as criminal convictions are reported similarly. These very basic requirements should be applied uniformly to all applicants, regardless of race, national origin or ethnicity. It is just good business sense. With average rents over $1,700 a month, landlord investment of $200,000 or more per rental unit, and a litigation climate that is out of control, landlords must know who their residents are, must reduce their risk of financial loss and must know how to recover from a breaching resident. I’m looking at a single-family residence to purchase. It’s a pocket listing, no signage, not on the MLS. The agent claims it’s a great deal because the seller needs cash quickly, wants a quick escrow, and is willing to let it go for under market. The only catch is, the tenant doesn’t know the house is for sale, and the owner doesn’t want the tenant to know. He says that when I close escrow, I can serve my own notice to have the tenant leave, but he doesn’t want the tenant getting nervous and moving out if the deal doesn’t go through. It seems like a really good deal. I know the house, I’ve peeked in the windows, and it’s in incredibly great shape. What am I missing, what can go wrong?

Lots. You have actual notice of a tenant

PAVING COMPANY, INC. • Asphalt Overlays • New Installations • Seal Coating

• Concrete • Petromat Overlays • Block Walls

• Paving Stones • Curb & Gutters • Striping

c&cpaving

ADA Experts, Ramps, Signage, Truncated Domes Fully Insured & Bonded www.candcpavingcompany.net

Apartment News

www.aaoc.com

February 2021

in possession. That means that you are bound by whatever rental agreement, or contract, exists between the owner and the existing resident. The tenancy agreement may turn out to be a fixedterm lease for a long period of time at less than market rent. The resident may have a lease with an option to purchase the house for a fixed sum, possibly less than what you are paying for it. There may be litigation between the parties relating to the premises, possibly mold or some other contamination issue that you may not be aware of. If the deal really is as described, then prepare a purchase agreement providing a due diligence period allowing you a brief time period to check title, condition and other issues. Once escrow is open and you are satisfied with title and the condition of the premises, contact the resident, confirm the terms of his tenancy, get a copy of his rental agreement, and prepare an estoppel certificate for the resident to sign affirming the tenancy agreement, amount of deposit, and affirming that he has no equitable or legal interest in the property. This article is presented in a general nature to address typical landlord tenant legal issues. Specific inquiries regarding a specific situation should be addressed to your attorney. Stephen C. Duringer is the founder of The Duringer Law Group, PLC, one of the largest and most experienced landlord tenant law firms in the country. The firm has successfully handled over 300,000 landlord tenant matters throughout California and has collected over $300,000,000 in debt since 1988. The firm may be reached at 714.279.1100 or 800.829.6994. Please visit www.DuringerLaw.com for more information.

SEISMIC ENGINEERING & CONSTRUCTION EXPERTS

ince 1984, our team has been

making California buildings safer, performing full-service seismic retrofit engineering, steel fabrication and construction on soft-story apartments, historical structures, non-ductile concrete buildings,

Industry leader

steel frame and unreinforced masonry

Proven expertise

buildings throughout the state of

Satisfied clients

California. Our business model is built on value engineering: a systematic method of achieving the optimum ratio of functionality, safety and cost effectiveness. We believe that superior customer service is the foundation of any

Experts in All Building Types

Full-service Team

business, and we customize every

Soft-story Multifamily Tilt-up Unreinforced Masonry Non-ductile Concrete

In-house Licensed Engineering, Steel Fabrication & Construction

project to suit the individual needs of our clients.

Steel Moment Frame

(833)9Strong (833) 978-7664

optimumseismic.com

February 2021

Since 1984, our team has completed more than 3,000 projects

Contractor License No. 1012702

www.aaoc.com

Apartment News

DEAR MAINTENANCE MEN

B y J erry L’E cuyer & F rank A lvarez

Dear Maintenance Men:

I have been replacing rusted and dented HVAC vents and electrical wall receptacles in a rental unit. However, they don’t look right. There are a lot of gaps between the vents and plates and the wall. Some of the walls are not perfectly flat or the texture is bumpy. How do I make these installs more professional looking? Julien

Dear Julien:

Caulk is your friend and caulk will hide a multitude of sins! On a job like this we recommend getting a squeeze tube of painters’ caulk. Squeezable caulk tubes are readily available at any hardware or home center. Cut a small angled cut off the tip of the tube. Best to make the cut about 45 degrees. You want to open the tube just enough to get about an eighth inch thick line of caulk out of the tube. Run this caulk line all around the vents and wall plates edges. Gently run your finger along the caulk line

pressing it into place. Any excess caulk can be removed with a damp paper towel. Once done, your vents and plates will look like they are part of the wall and will look very professional.

Dear Maintenance Men:

What is one thing I can do to make an older rental unit appear more modern? I don’t want to do a complete rehab, just a few touches to appear more up to date. Randy

Dear Randy:

We have recently discovered an easy way to make many people very happy with this simple update to a unit. Purchase and install wall outlets with USB ports. Today everybody has a phone and or a tablet with them. However, getting that phone or tablet charged is always a challenge. Install a USB-enabled receptacle in the kitchen, in each bedroom and along any suitable flat surface. All a resident needs to

Roberts Management & Investments Subsidiary of Ray Roberts Realty, Inc. Over 70+ Years of Trusted Service and Experience 24 Hour Emergency Service Line DRE #01141711 Full Service Management Company Se Habla Español Management Plan Customized to Your Goals Detailed Computerized Monthly Financial Statements Resident Screening, Rent Collections and Resident Relations RAY ROBERTS REALTY

(562) 430-3588

Ask for: Mark Roberts 4662 Katella Ave., Los Alamitos, CA 90720

Fax (562) 430-0693

Apartment News

www.aaoc.com

www.rayrobertsrealty.com February 2021

have is a USB cable to charge their devices and they will think this is a very clever idea! Another idea is to replace boring kitchen cabinet knobs with nice modern updated knobs. This will lift the look of your kitchen and bathrooms without breaking the bank.

Dear Maintenance Men:

What is the normal time frame for a one or two bedroom make ready? I have always heard the three-day rule to get an apartment ready for rent. My units seem to be on the threeweek rule! How can I tighten up the process and turn my units faster? Martin

Dear Martin:

The “Three-Day Rule” is a nice goal to strive for and can be done. But most units are not in rent ready condition Maintenance Men — continued on page 22

Run Credit Checks via the INTERNET 24/7 and SAVE! Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500

February 2021

www.aaoc.com

Apartment News

Maintenance Men — continued from 20 when we get them back from our departing residents. Here’s a useful time table and work schedule for a one- or two-bedroom apartment requiring complete paint, carpet, flooring, minor repairs, window coverings and cleaning. Day 1 & 2: Paint prep, trash out, minor repairs, removal of blinds, drapes, switch outlet plates, etc.

Day 3: Paint Day 4: Carpet/Flooring Day 5: Installation of window coverings, doorstops, switch/outlet plates, fixtures, accessories, toilet seat, etc. Touch up paint if needed. Day 6: Cleaning — General cleaning including windows & final inspection. If you have done a pre-inspection of the unit before the resident moves out. You

can plan what needs to be done before the unit is vacant. Organize the maintenance techs and contractors ahead of time. Have all the repair and replacement parts ready to go. The key is to plan each day and try to stick to the plan. We need Maintenance Questions! If you would like your maintenance question answered in the “Dear Maintenance Men” column, please email it to DearMaintenanceMen@gmail.com If you need maintenance work or a consultation for your building or project, please contact Buffalo Maintenance, Inc. to schedule an appointment. We are available throughout Southern California and can be reached at 714-956-8371. For more information, visit www.BuffaloMaintenance.com Frank Alvarez is a licensed contractor and the Operations Director and Co-Owner of Buffalo Maintenance, Inc. He has been involved with apartment maintenance and construction for more than 30 years and frequently serves as a guest lecturer and educational instructor. Frank also serves as president of the Apartment Association of Orange County (AAOC) and chair of the AAOC Education Committee. Frank can be reached at (714) 956-8371 or Frankie@ BuffaloMaintenance.com. Jerry L’Ecuyer is a real estate broker and a Director Emeritus of the Apartment Association of Orange County. He is a past president and longtime board members of the association, in addition to having served as chair of its Education Committee. Jerry has been involved with apartments as a professional since 1988.

Do you know…

AAOC is non-profit? That means YOUR dollars come back to

Apartment News

www.aaoc.com

February 2021

YOU!

February 2021

www.aaoc.com

Apartment News

Benefits of Earthquake Resilient Communities Subject of New Webinar Series on Feb. 17

BY ALI SAHABI

The Resilience Advantage, a monthly webinar series, addresses how resilient buildings safeguard communities and protect against natural disasters

he benefits of making buildings and communities more resilient to better withstand powerful earthquakes will be discussed during “The Resilience Advantage,” webinar on Wednesday, Feb. 17 from 11 a.m. to 12:30 p.m. To register, visit optimumseismic. com/the-resilience-advantage/. There is no fee to sign in. A coalition of leading business organizations launched the educational webinar series in 2020 to help property owners and business leaders evaluate decisions they must make to better safeguard their buildings, businesses, employees and tenants. Each webinar includes a 20-minute video featuring interviews with leading experts addressing earthquake resilience issues, challenges and accomplishments. Interviews in the February episode focus on how the private and public sectors are working together to withstand the serious damage that can be caused by California’s greatest natural hazard — earthquakes. The program also features a live panel discussion by leading experts of how making communities more resilient benefits everyone. Panel discussions will be followed by an interactive period allowing audience members to raise questions to leaders in business, engineering, government architecture and other fields. The Resilience Advantage webinar series is sponsored by Optimum

Apartment News

Seismic, Inc. in cooperation with Los Angeles Area Chamber of Commerce, Los Angeles County Economic Development Corp., Los Angeles County Business Federation, and the U.S. Resiliency Council. Program Champions for the February webinar episode are the California Building Officials (CALBO) and Long Beach Area Chamber of Commerce. “Earthquakes can have devastating impacts on vulnerable buildings, people and our economy, but they don’t have to be disasters,” says U.S. Resiliency Council Executive Director Evan Reis, PE, SE, who hosts the video program. “Examples shared in this webinar show how community resilience is being successfully improved one building at a time.” “Investing in resilience is good economics, sound business, and responsible public policy,” adds Reis. “So much is at stake — the very survival of California’s economy and quality of life,” says Optimum Seismic Co-Founder Ali Sahabi, a leader in earthquake retrofitting and the resilience movement. “These webinars show property owners and businesses how to protect their investments, operations and employees as part of their business plans.” “If they don’t take earthquake threats seriously and act promptly, owners risk building collapse, business failure, liability, bankruptcy and more,” adds Sahabi. “The bottom line is that the economic benefits of earthquake resilience are impossible — and dangerous

www.aaoc.com

February 2021

— to ignore.” The Federal Emergency Management Agency (FEMA) estimates 40 percent of businesses that close their doors as a result of disasters will never reopen. When buildings collapse, owners or lessees can be left with no operating business and communities are hurt as workers lose their livelihoods and housing. Recovery can take years, if not decades. USC researchers estimated Southern California could suffer property damage of $113 billion in a major temblor, with additional businessrelated impacts of $68 billion or more. Estimates put damages caused by a magnitude-7 earthquake on the Puente Hills fault running through downtown Los Angeles at more than $252 billion with thousands killed and hundreds of thousands displaced. More than 90 percent of buildings in California’s urban areas are estimated to not comply with modern building codes. In addition to the costs of physical damage, business interruption and lost market share caused by earthquakes, courts have determined property owners can be held legally liable for deaths and injuries occurring in their buildings if they are found negligent of maintaining a hazardous condition by not taking reasonable actions to safeguard their facilities. Benefits — continued on page 26

Presents

LUNCHTIME LEARNING

with Laura Lemansky

Best Practices for Maintaining Team Morale During Unprecedented Times Your staff is your number one asset when it comes to the successful operation of your rental property. Keeping a top performing team intact is critical, and that starts by keeping your team members engaged and motivated. Are you providing the tools, the encouragement, and the empowerment they need to achieve peak performance and keep delivering results? Join your fellow rental property owners and operators for an interactive conversation on: •

Helping your team embrace new technologies and practices

•

Thinking “outside the box” and reinventing your routines

•

Rethinking the leasing experience

Date: Thursday, February 25, 2021 Time: 12 –1 p.m. Hosted By:

Laura Lemansky Senior Director of Sales Rentgrata

Location: Zoom Webinar Cost: Free!

Guest Panelist:

Zoom link will be provided upon registration.

Laura Aliberti Account Executive InterSolutions February 2021

www.aaoc.com

Apartment News

Benefits — continued from 24 The Resilience Advantage webinars will explore throughout 2021 how improved resilience can safeguard California’s businesses and communities in the face of natural hazards such as earthquakes, wildfires, floods, and pandemics. Upcoming webinar dates and topics include: Feb. 17 — Benefits of Resilient Communities Program Champions: California Building Officials (CALBO) & Long Beach Chamber 11 a.m.–12:30 p.m. March 17 — Earthquake Retrofits Protect Investments, Improve Safety Program Champions: Los Angeles County Business Federation & Los Angeles Conservancy 11 a.m.–12:30 p.m. April 21 — Sustainability & Resilience – A Natural Connection Program Champion: United States Green Building Council LA 11 a.m.–12:30 p.m. To register for complimentary The Resilience Advantage webinars visit optimumseismic.com/the-resilience-advantage/. For additional information call Optimum Seismic at 323-605-0312. About the Author: Ali Sahabi, a licensed General Engineering Contractor (GEC), is an expert in seismic resilience and sustainability. He is Co-Founder of Optimum Seismic, Inc., which has completed more than 3,500 seismic retrofitting and renovation projects for multifamily residential, commercial, and industrial buildings throughout California.

Livable is pleased to present an informational webinar for AAOC members on how you can implement a Ratio Utility Billing System (RUBS) for your rental property.

GO VIRTUAL

FOR REAL WORLD SAVINGS ON YOUR

Find out how you can recover utility costs, increase the value of your investment, and build community around conservation.

UTILITY BILLS

Date: Monday, February 8, 2021 Time: 1–2 p.m. Location: Zoom Cost: Free

Apartment News

www.aaoc.com

February 2021

E D N O ! P T S O EVENT P The Apartment Association of Orange County

The 50th Annual Trade Show & Conference New Date to b e Announced this Spring

www.AAOC.com

A 2020 Case Study: NAA and COVID-19 Advocacy Special from the National Apartment Association

s the cliché goes, “2020 was an unprecedented year.” The COVID-19 pandemic seemingly overnight knocked the nation’s economy to its knees and marched the health care system to the edge of an abyss where we continue to teeter. The virus took on average 906 lives each and every day and started a culture war over an individual’s right to ignore public health guidelines. For housing providers, who immediately had to grapple with operational challenges and adaptation to new COVID-19 safety regulations, the pandemic and its economic devastation broke the most important link in the housing ecosystem chain of events — the timely payment of rent. Despite a bipartisan, rapid response at the outset of the pandemic, Congress and the Administration remained deadlocked for most of the year, taking nine months to finally reach an agreement on additional, much-needed support in December 2020. To be sure, in many ways we all would like to forget 2020 ever happened and move on to a hopefully better 2021. Yet, it is important to do some reflection on the advocacy front, where the battles were lost and won to protect the industry from the ongoing effects of the pandemic. Follow along the timeline as we revisit NAA’s

Apartment News

COVID-19 federal advocacy to date.

National Emergency and Congress’ First Response

On March 13, 2020, the last day of the NAA Advocate Conference in Washington, D.C., the President declared the COVID-19 outbreak a national emergency. What followed in the next two weeks was a rapid succession of legislating by the Congress. By March 27, three bills totaling $2.1 trillion were passed in quick succession: the Coronavirus Preparedness and Response Supplemental Appropriations Act, the Families First Coronavirus Response Act and the Coronavirus Aid, Relief, and Economic Security (CARES) Act. The common thread of these bills was allocating resources to fight the virus, helping businesses survive the economic displacement and supporting impacted individuals and families. NAA added its voice and that of the apartment industry to these first deliberations, stressing the importance of assistance for rental housing providers and renters alike, and we worked quickly to ensure that compliance resources were made available to support the industry as they operationalized these new requirements. These bills were of mixed benefit. On

www.aaoc.com

February 2021

the positive side, the “boost” of federal unemployment benefits and individual “recovery rebate” checks would prove critical for partial or complete rent payments. Also, substantial allocations of federal grant funding for state and local governments would eventually be used to support rental assistance programs. Even with some challenges with program requirements implemented by states and localities, these resources helped housing providers fill growing gaps in rental income. Expanded mortgage forbearance options for housing providers with federally backed loans and temporary business loans through the Small Business Administration’s (SBA) Paycheck Protection Program (PPP) were on their face helpful. Unfortunately, both would prove only marginally beneficial as time went on, as the latter excluded segments of the multifamily industry from eligibility. Of most concern, the CARES Act imposed an eviction moratorium for residents at properties with federallybacked mortgages or that receive funding from federal housing programs, regardless of actual impact from the pandemic and without any other Advocacy — continued on page 30

February 2021

www.aaoc.com

Apartment News

Advocacy — continued from 28 guardrails. The legislation also failed to set aside dedicated emergency rental assistance funding, a crucial federal resource that NAA and many other housing groups urged Congress to deploy. Ultimately, not being able to agree on the right structure to deploy rental assistance, Congress opted for direct payments to individuals.

Quick Lessons Learned and Leaning into Advocacy

From the passage of the CARES Act going forward, NAA’s advocacy efforts would ramp up dramatically and were defined by two factors. First, we learned more about how the pandemic and economic instability was truly impacting our members and what they really needed to survive the crisis and ensure industry viability in the long-term. We would learn that using programs like mortgage forbearance or PPP loans to fill the hole left by unpaid rent were at best weak band-aids and that the only true way to address the crisis was rental assistance. Only financial assistance could stabilize renters experiencing financial challenges and provide quick relief directly to struggling housing providers who needed help to cover their expenses in light of rental payment shortfalls. Second, we quickly saw the direct impact of eviction moratoria on industry operations. Housing providers, especially small firms, were steadily draining reserves and even personal savings to keep their businesses afloat. They could not be asked to carry the burden of the pandemic alone. Funding robust rental assistance and ending eviction moratoria would form the core of our efforts going forward.

The House Acts: A Very Mixed Bag

As NAA and the apartment industry bombarded Congress almost nonstop from April through October (nearly 75,000 letters were sent over this period), partisan fighting stopped any real negotiating by policymakers, even

Apartment News

as NAA continued to educate them on the need for rental assistance and further relief for the rental housing industry and the dire consequences of continued extensions of the federal eviction moratorium. Lost was the unified voice that had marked Congress’ initial legislating in March. In May, House Democrats passed H.R. 6800, the Health and Economic Recovery Omnibus Emergency Solutions (HEROES) Act, a massive $3.4 billion COVID relief bill that left no aspect of the crisis untouched or unfunded but also included numerous items unrelated to COVID-19 that were guaranteed to be nonstarters for Republicans. For rental housing, the bill provided for $100 billion in emergency rental assistance, albeit through a distribution system of concern. On the other hand, the HEROES Act also imposed a 12-month eviction moratorium for virtually all rental housing, continued restrictions on consumer reporting and placed significant limitations on the debt collection process, which would leave the heavy burden of the financial impacts on COVID-19 solely on housing providers. Senate Republicans, on the other hand, stuck to a very narrow band of proposals costing around $500 billion, but could never actually pass a bill. And while the Administration attempted to negotiate a compromise, it became clear over the summer than neither side could or would get to a deal and that the politics of the fall elections were becoming too much of a distraction. Throughout the wax and wane of negotiations, apartment advocates sent nearly 75,000 letters to Congress to continue to ensure that our industry’s voice was heard and housing remained an important part of the COVID-19 relief discussions. When the pandemic started, the narrative was framed to suggest an intrinsic link between housing and health and to protect vulnerable populations of renters through emergency action at any cost. The view seemed to be that housing providers could absorb

www.aaoc.com

February 2021

any lost rent. NAA was quick to respond to the inaccuracies being perpetuated that rent needs only cover mortgage payments, and housing providers had no other expenses with which to contend. That narrative slowly shifted over the summer. Now, the needs of housing providers and their residents are tied together as a result of NAA’s advocacy and thousands of advocates speaking to policymakers in one voice.

“Eviction Tsunamis” and the CDC

After the CARES Act moratorium ended in July, activists began predicting total calamity in the fall amid what they characterized as a “tsunami” of evictions. Analyses by economists and others raised significant doubts about these claims, but it was ultimately moot as the Trump Administration issued an order from the U.S. Centers for Disease Control (CDC) halting evictions in all rental housing through the end of the year. Industry concerns with the CARES Act moratorium were now exponentially amplified as essentially every housing provider was captured under this umbrella, as opposed to the more tailored restrictions under the CARES Act. While NAA continued its advocacy with Congress and the Administration, we began to pursue legal avenues, joining a lawsuit against the CDC order on behalf of a rental property owner in western Virginia and arguing that the CDC exceeded its authority with its order. It was important to recognize that the agency has no expertise or business delving into housing concerns and to establish a precedent for future moratoria to be deployed for any future emergency. While our immediate request for a temporary injunction against the order was declined, the large case is still pending. As we engaged in multiple avenues to protect the industry’s interests, we continued to aggressively lobby Congress and the Administration to ensure they understood the consequences of conAdvocacy — continued on page 32

ONLINE EDUCATION

Laws & Guidelines for Tenant Screening: What Rental Housing Providers Need to Know Running credit checks and obtaining other background information are critical components of the tenant screening process. Making mistakes can be costly. We are doing business in an increasingly regulated and litigious society. Attention to detail matters. Proper handling of consumer information matters. Knowing your responsibilities and your legal obligations matters. Find out about the current laws regulating the resident screening process and make sure you are complying with your legal obligations as a recipient of consumer information.

Topics Include:

• Goals of background screening

• Consumer credit data

• Laws that govern background screening (CFPB, FTC, FCRA, ECOA, FACTA)

• Eviction data

• Creating a screening process

• Credit check fees & required receipts

• Criminal data

• Federal “Red Flag” Rule

Presented By:

Date: Thursday, February 25, 2021 Time: 10–11:30 a.m. Location: Zoom Webinar Cost: $20

Dan Firestone Contemporary Information Corporation

February 2021

www.aaoc.com

Apartment News

Advocacy — continued from 30 tinued extensions of federal eviction moratoria. NAA Chairman Mike Holmes and member Travis Sheets, Vice President and General Counsel at BH Companies, led a meeting with White House officials to emphasize the need for emergency rental assistance, discuss concerns around the CDC eviction requirements and urge them to issue supplemental guidance to make it easier for rental housing providers to operationalize the new policy. Our concerns were heard and, in October, the CDC issued guidance to address many of the industry’s concerns. First, property owners could access the courts during the period of the order, were not required to notify residents of these protections and it was made clear that the validity of residents’ attestations could be challenged in court, thus continuing the courts role as a neutral arbiter. While there continues to be inconsistent enforcement of the order around the country, this development was a step in the right direction.

Election 2020, A New Administration and Congressional Endgame

Finally, the Presidential election came, went and we had a new Administration on the horizon with an entirely different set of goals as it related to housing. Based on their respective campaign platforms for President, we have some sense of the philosophy of President-elect Biden and VicePresident-elect Harris on housing. I believe we can expect their support on efforts to reduce barriers to construction and reforming the Section 8 Housing Choice Voucher (HCV) Program. We will disagree on issues like source of income protection and resident screening. As with any new Administration, NAA has already started discussions with the transition team about our priorities, their objectives and where we can work together. True to form, Congress only completed their negotiations on a COVID

Apartment News

package two days prior to Christmas. But, in classic 2020 style, the President announced shortly after that passage of the bill that he was disappointed in it. It did not have enough in direct stimulus payments to individuals and had too much foreign aid (this was part of the annual federal appropriations package which rode along with the COVID relief legislation and was negotiated between the Administration and Congress). After several days of high drama, the President ultimately relented and signed the legislation. Of greatest importance to the apartment industry, the COVID bill contains emergency rental assistance in the amount of $25 billion that goes directly to housing providers and is eligible for both future rent and rent arrears. This should be invaluable to owners and operators who have gone many months without rent due to the eviction moratorium, especially small housing providers who are barely hanging on. The current Treasury Department and the transition team for the Biden Administration are now working on guidance for the program, and we expect dollars to start flowing in February. As in any negotiation, the bill has trade-offs, including a 30-day extension of the CDC order on evictions. While not ideal, this is much shorter than what was originally proposed by the activist community. Any extension is not entirely surprising given the resurgence of spread of COVID-19 and the worsening economic displacement. Our hope is that now that emergency rental assistance is finally flowing, future moratoriums can be avoided.

Celebrate the Tangible and Intangible

The advocacy work by the apartment industry in 2020 culminated in a major victory with the $25 billion emergency rental assistance program. This is a tangible victory. Not so tangible but as important is the power of our grassroots advocates who mobilized every time we asked, even during a pandemic. We must maintain and har-

www.aaoc.com

February 2021

ness that energy for future battles — and there will be many — when the voice of the industry will be critically needed once again. Our grassroots mobilization also helped us secure another intangible victory — an acceptance by policymakers the needs of residents and housing providers are on equal footing. That will be extremely important looking ahead to discussions around additional funding to replenish what was lost to housing providers because of the federal eviction moratoria.

The Future is…Different

Washington D.C. has changed dramatically from 2020 to 2021. Most prominent is the Democratic Party’s control of the White House and both chambers of Congress. This will mean a more challenging environment in several areas for the apartment industry but also opportunities for success in others. To be successful in this new environment, NAA must expand our place in the conversation. We have to bring solutions to the nation’s housing challenges, not simply say “NO!” to proposals with which we do not agree. Moreover, we must continue to be an honest broker of information, experience and data for policymakers and their staff. It is also important to note that there has been an evolution on issues like eviction and housing affordability. These concerns and others like resident screening and ex-offender reentry are now part of larger debates around health care equity and social justice. We fully anticipate a rise in federal, state and local efforts to impact laws in these areas that are adverse to the rental housing community. NAA is devoting substantial, additional resources to support the work of our affiliates in their campaigns around these issues. Taken together with the lessons we have learned and the advocates we recruited to the cause in 2020, NAA is well positioned for success. Every affiliate and member can and should be part of that effort too. Only together can we win.

February 2021

www.aaoc.com

Apartment News

January General Membership Meeting Recap

he first AAOC General Membership Meeting of the new year always generates significant interest and healthy attendance numbers, as members look forward to an informative evening learning about the newest laws and regulations affecting California’s rental-housing industry. This year’s meeting was no exception, except that it was presented online, with members viewing from their homes rather than gathering and filling a hotel banquet room to capacity. The evening began with President Frank Alvarez honoring the recipient of AAOC’s Legislator of the Year Award for 2020, Senator Melissa Melendez (R-Lake Elsinore). Melendez has been an ardent supporter of private property rights, small business, and the rentalhousing industry. As a member of the State Assembly and more recently as a member of the State Senate, Melendez has consistently spoken up for our industry despite the legislative environ-

ment becoming increasingly hostile toward us and what we do. She reiterated her support for AAOC and the rental-housing industry when stating, “I am your voice.” At the conclusion of her remarks, Melendez transitioned and administered the ceremonial oath of office to the 2021 AAOC Board of Directors, as well as to President Alvarez, who was reelected last fall and began his second term in January. Again, like the meeting itself, the ceremony was a little different this year, with the board members having to take their oath “virtually,” on camera, rather than standing, in person, before their peers. Once the virtual pomp and circumstance wrapped up, Executive Director David Cordero introduced the evening’s headliner, Stephen Duringer, Esq., who presented his 11th Annual Legal Corner…Live! to the online audience. Duringer began his remarks with the acknowledgement that members

President Frank Alvarez, Senator Melissa Melendez, Vice President of Government Affairs Bill Christiansen, Director Stephen Duringer, and Executive Director David Cordero pose following Sen. Melendez’s acceptance of the AAOC 2020 Legislator of the Year Award.

Apartment News

www.aaoc.com

February 2021

will continue to face challenging times in 2021 and stressing the importance of remaining, “…mindful and involved in recognizing what is coming down the political pipeline.” Duringer provided a recap of the 2020 General Election and the outcomes of two key ballot measures, Proposition 21, the rent control initiative that voters rejected by a nearly two-to-one margin and Proposition 15, which would have created a split-roll property tax and eliminated Proposition 13 (1978) protections for commercial properties in California had voters also not rejected the measure. Duringer expressed his belief that while both measures were defeated, neither will go away for long and they could both appear on future ballots. Duringer also addressed the effort to Meeting Recap — continued on page 36

Senator Melissa Melendez (R-Lake Elsinore) addresses the online audience and expresses her thanks for being named AAOC’s 2020 Legislator of the Year.

SEXUAL HARASSMENT Are Your Employees Up to Date on Prevention Training? Senate Bill 1343 requires that all California employers with five or more employees provide sexual harassment prevention training to both supervisory and non-supervisory employees. Training must take place within six months of hire or promotion and every two years thereafter. This Workplace Harassment Training will cover: n Sexual Harassment

n Sex Discrimination

n Prevention of Claims

n Title VII Civil Rights Act

n Investigating Complaints

A Certificate of Completion will be provided to each attendee who completes the training.

Date:

Tuesday, March 23, 2021

Time:

9:00–11:00am

Presented By:

Location: Webinar Cost:

Members — $55 Non-Members — $75 Colin Calvert Fisher & Phillips, LLP

February 2021

www.aaoc.com

Apartment News

Meeting Recap — continued from 34 recall Governor Gavin Newsom, which is gaining steam in the wake of his handling of the COVID-19 pandemic. As of the meeting, approximately 1.1 million California voters had signed the recall petition, with 1.5 million valid signatures needed to qualify the recall for the ballot. On the national front, Duringer touched upon the new Biden Administration and expressed his belief AAOC President Frank Alvarez takes the presidential Director Stephen Duringer presents his 11th Annual that the federal government will seek to oath of office and begins his second term. Legal Corner, Live! as the headliner of the January AAOC General Membership Meeting. exercise more regulatory control, with a push for increased affordable housing, which will affect Orange County mentioned that the Orange County mended, if possible, diversifying your and will ultimately result in inflated courts are open, with limited hours and real property holdings and not locking limited in-person proceedings, and everything up in the state of California. housing prices. Duringer’s parting statement was a Duringer then discussed the passage that many hearings are being conreminder to members to stay active in of Proposition 19 and the impact it will ducted remotely via video. Duringer concluded his remarks the community and to remain active have on the Parent-to-Child Exemption on property transfers and property tax with guidance on how best to handle and supportive of the Apartment reassessments in California. He urged situations given the ongoing COVID- Association of Orange County. AAOC wishes to thank Mr. Duringer members to exercise caution and to reality, stressing the need for good seek legal counsel as they evaluate their communication with tenants, working for his informative presentation and options and decide whether to make with them hand-in-hand, and keenly guidance. Additionally, we wish to negotiating payment schedules, guide- thank our January General Membership changes to their estate plans. On the COVID-related legal front, lines, etc. Regarding new tenancies, he Meeting sponsors: Chase Multifamily Duringer pointed out that only five-to- recommended requiring pre-payment (Scott Schweer), CBRE Multifamily six percent of renters are not paying of rent for three months. He also Socal (Dan Blackwell), and Farmers their rent due to COVID, and that the emphasized the importance of being Insurance (Theresa Simes Agency) for vast majority have been diligent about active in the management of your prop- their continued support of AAOC. Join us online on Tuesday, February fulfilling their rent obligations. erties, advising that you, “…don’t just Regarding pre-COVID eviction pro- drive by, but go inside, take pictures 16, for the next AAOC General ceedings and other legal matters, he and keep careful logs.” He also recom- Membership Meeting. AAOC is pleased to welcome back Anson Cain (Albrecht & Barney), who will be discussing “Tax Laws and Estate Planning for 2021.” Register online at www.AAOC.com.

Run Credit Checks via the INTERNET 24/7 and SAVE! Interested? Call AAOC to set up your one-on-one demonstration TODAY!

Members of the 2021 AAOC Board of Director take the oath of office as administered by Sen. Melissa Melendez.

Apartment News

www.aaoc.com

February 2021

(714) 245-9500

Certified Rental Housing Provider E D U C AT I O N P R O G R A M

Take Your Career to the Next Level! — Spring 2021 Program — Wednesdays March 24–June 2, 2021 8:30 a.m.–12:30 p.m.

Members: $595 Non-Members: $695 Registrations must be paid in full by March 19, 2021. No refunds after this date.

This 11-week comprehensive training course is perfect for both new and experienced rental-housing providers. If you are an Apartment Owner, Resident Manager, Regional Property Supervisor, or Operations Team Member, this class is for you! Our instructors are industry leaders and seasoned professionals who will equip you with the knowledge and tools that will help you grow and thrive.

Course Topics Include: • Residential Property Management • Property Marketing Analysis & Strategies • Property Maintenance • Leasing Techniques & Renting to Qualified Residents • Legal Issues Affecting Landlords & Tenants • Human Resources • Fair Housing & Government Standards • Employee Development • Financial Management & Budgeting • Liability, Emergency & Crime Management • Insuring & Protecting Your Community

February 2021

www.aaoc.com

Apartment News

Cures & Solutions, Heralding a New 2021

s we move into 2021, the challenges of 2020 have not been left behind. The devastating impact of COVID19 continues despite the rollout of the vaccine. Nearly all acknowledge that while we are heading in the right direction, we can’t forget the lessons learned nor ignore the need for mask wearing and social distancing, even among family and friends. At the same time, many struggle under the constraints of a severe economic downturn brought about by restrictions of the pandemic. Apartment owners and investors also face statewide rent control and an eviction moratorium. However, just as with the vaccine, there are some glimmers of relief. In conjunction with last year’s CARES Act, federal dollars became available to provide local economic relief and resources. The City of Santa Ana used a portion of these funds and worked with local landlords to devise a rent forgiveness program that was implemented at the end of last year. The agreement, under the terms of this program, was that the city would pay landlords up to 80% of overdue rent if the owners would forgive the balance. A total of 45 property owners participated and 323 Santa Ana families received this assistance. The city paid out to landlords $1,140,957, who in turn forgave $285,239 in resident debt, as reported by Roxana Kopetman in The Orange County Register (December 28, 2020).

Apartment News

With the advent of a new administration, more federal funding is very apt to become available. How much trickles down to the local levels is unknown. Yet by working with our city leaders, we as managers and owners can help both our residents and ourselves. Back in June of 2020, Tim Gorman wrote an article about “Positive Changes to Come.” He started off with a reference to “a willingness to pull together for the greater good.” Making these types of opportunities happen is going to take extra work, but the rewards may well be worth the effort — not just for residents and landlords, but for our entire industry. There is a caveat to the Santa Ana story. To participate in the program, the landlords also had to agree not to not raise rents or evict tenants for nonpayment for six months from the date of the agreement that they signed. These types of restrictions are apt to be pretty much a matter of course. In a sense, it is the cost of doing business. Yet before completing disregarding this type of opportunity, an owner/investor needs to do some serious thinking and analysis. It all comes back to running the numbers and the “what if ” scenarios. In not taking advantage of this type of opportunity, what is the outcome? The eviction moratorium keeps being pushed further and further outward, so removing a non-paying tenant is perhaps not going to be a near-term option, along with collecting past-due rent after

www.aaoc.com

February 2021

BY SONYA LOERA

move out. Raising rents, too, is questionable. First, there are the limitations of AB 1482. More importantly is the question of how the market is trending and what residents can (and are willing to) afford. When your residents are already struggling, a rent increase may push them over the edge. At that point, rather than trying to meet their obligations, they may stop paying anything. Under an eviction moratorium, you have now backed yourself into a corner. Even at properties where the residents are, for the most part, minimally impacted by COVID-19, there is higher than normal turnover. Stuck working from home and unable to enjoy the freedom of going out for meals and entertainment, these residents are taking advantage of the low interest rates and buying homes. So, what should you do? Everyone’s situation is different. You need to run the numbers and look at the choices not only in terms of how they impact the cash flow on this one property, but also the effect on your entire portfolio and your own financial situation. As we keep saying at W.R. Gorman & Associates, it’s the “New Norm” and we cannot forget nor ignore the best practices and lessons already learned. About the Author: Sonya Loera joined WR Gorman & Associate in 2013. With a background in accounting she serves as not

Cures & Solutions — continued on page 71

Membership Milestones

20, 30, 40 &50 Y

AAOC SALUTES OUR

EAR

MEMBERS

The Apartment Association of Orange County congratulates and thanks the following individuals and companies as they celebrate their milestone membership anniversaries this year. We look forward to honoring these AAOC members during our General Membership Meeting on Tuesday, February 16, 2021.

a 20 Year Members b Altair Inc. Anaheim Plumbing Bernard and Diana Kretzschmar Bradford Financial Corporation Cynthia Sanchez David Parikh Domenico G. Miuccio Ellen Nosich

George R and Kuniko Bingo Hallmark Motel A CA Ltd Partnership Henry and Carol Field Jerry Ehle Joy Johnson Mario and Janet Bica Mark Tully

Martin and Debbie Rincon Michael Hughes Richard A. and Bonnie J. Kirchner Rod and Elena Wright Stacey Trigon Luyster Vanguard Wayne E. Carr William M. Bruce

a 30 Year Members b A. F. Pressel Jr. Davis Paul Stieve Elsa Metzger Marjorie Stanford Wray Patricia Boydstun

Pinecreek Investment Company Rita Hammond Robertson Properties Robin S. La Casse Sparr Properties

Stephen P. Janowicz Stuart and Gloria Baker W. David Wilson

a 40 Year Members b Albert and Patricia Rodriguez Billy V. Travis Bruce W. Albert Caldwell Properties Carol Hopkins Curtis R. Eakin CPA Darryl Adams Dean P. Klippert Deanna Anderko “DeL Construction, LLC” Doris L. Mescher

Edeltraud and Joseph Becker Gilbert Manor Ward Gregory J. Haydu Hansen Properties Jiro Investments John P. O’Neil Joni M. Barr K S & D LLC L. Corinne Dowden Lois Schildmeyer Luanne R. Cook

Marybel Balendonck Michael and Joan Marcella Norwood Realty Richard and Dianna Delmar Richard and Janet Dow Ronald Rd. Apts. LLC Sharlene Van Brunt Sharon Brown Tom and Barbara Schworer Vochelli Properties

a 50 Year Members b Berwood Management Inc Birmingham-Pfeiffer Properties EPI Limited Partnership Garrett Properties Greenwood and McKenzie

Haworth Pacific Properties Margaret Estep Orange County Association of REALTORS Patio View Rentals

February 2021

Ray and Helen Reiss Robert P Lawton WASH Multi Family Laundry Systems Windsor Louie

www.aaoc.com

Apartment News

ORANGE COUNTY HYDRO - JET & ROOTER SERVICE, INC.®

When You Do Something 100,000 Times A Year… You Get Pretty Good At It!

Last year, L.A. Hydro-Jet & Rooter Service, Inc. quickly responded to a resolved 100,000 commercial and industrial drain problems.

Before Jetting — 90% Blockage

Drain Cleaning from $78! Preferred vendor of apartment & commercial property owners and managers throughout Southern California. Over 100 fully trained and certified technicians live within our service communities — dispatched locally providing rapid responses.

After Jetting

Call Us Today! 24/7 Emergency Service 800-750-4426 or Visit www.lahydrojet.com Fully Bonded Insured – License #749378 40

Apartment News

www.aaoc.com

February 2021

ORANGE COUNTY HYDRO-JET ORANGE COUNTY HYDRO - JET ® & ROOTER SERVICE, ,INC. INC. & ROOTER SERVICE

CORPORATE ACCOUNT PRICING ROOTER SERVICES Secondary Lines: toilets, kitchen sinks wash basins, showers, tubs

Mainlines:

$78.00 $52.00 $42.00

1st line. 2nd line. 3rd line.

$110.00

1st 80 ft.

additional footage @ $1.00/ft.

R/R Toilets: R/R Trap: Difficult access charge: Roof Vent or 2 man charge add: Plumbing Hourly Labor Rate:

$95.00 $15.00 $45.00 $95.00 $95.00

ADDITIONAL SERVICES HYDRO JETTING 2 hour minimum on job sites

$425.00

Each additional hour prorated at $125 per hour

CAMERA INSPECTION / ELECTRONIC LINE LOCATION

$250.00 Each or $350.00 Both

WARRANTIES:

Up to 30 Days Up to 90 Days 7 Days

All secondary line All mainlines Toilets

24 HOUR SERVICE AVAILABLE TIME AND 1/2 CHARGED AFTER 6:00 P.M. AND ON SUNDAYS UNTIL 6:00 P.M. DOUBLE TIME AFTER MIDNIGHT TO 6:00 A.M. AND SUNDAY AFTER 6:00 P.M.

Lic. #749378 720 N. Valley Street, Suite C, Anaheim, CA 92801 (800) 750-4426 www.lahydrojet.com

February 2021

Fax: (818) 768-4324

www.aaoc.com

04/20

Apartment News

Virus Effects on Apartments and Real Estate

e are now in unchartered and difficult waters with the COVID-19 virus epidemic. The rules, customs and ways of doing business are changing and still unknown. The social distancing will alter how people buy, sell and lease apartments after the COVID-19 crisis has ended. We must be flexible, adaptable and changeable in the future.

Demographics

The buzz word for liberals in California and other states prior to COVID-19 was “higher density.” Build more high-rise apartments in urban

BY JOSEPH W. DECARLO, MBA, CPM, CCIM, CRE

centers (cities) and near rapid transit lines. The highest death rates and infections have come from New York City and other high-density areas. In the future, will apartment tenants and condo owners choose to live in closely packed urban areas 24/7, with crowded buses and subways? Suburban areas have fared better, as well as semi-rural areas just outside the suburbs, with more room to spread out and observe the safe distancing (6 feet). Even when they find a cure for COVID19, viruses will reoccur in the future and the fear will linger and people may not want to live in cities.

Demand for Apartments

The demand for apartments in Southern California will continue to grow. The jobless rate has soared and those that remain employed fear losing their jobs or having their job eliminated. The single-family housing market will decline in price as employment will determine qualifying for a mortgage loan. Many younger people have moved back in with their parents during this lockdown period. Will they now want to move into their own apartment again? Will they want roommates? Will Virus Effects — continued on page 44

Do you know…

AAOC offers ongoing Educational Opportunities? Visit www.AAOC.com or call 714-245-9500 for more details!

Apartment News

www.aaoc.com

February 2021

AAOC’s Legal and Operational Forms New Tenant Forms

Effective 1/20

Legal Notices

QTY.

FORM #

PRICE

QTY.

FORM #

_____

1105

Bedbug Addendum (2017)

DESCRIPTION

$ 5.95

_____

1170

Proof of Service (2020)

DESCRIPTION

$ 5.95

PRICE

_____

1110

Disclosure of Lead-Based Paint & Lead-Based Paint Hazards Addendum (2017) $ 5.95

_____

1240

Notice and Demand Regarding Dishonored Check (2011)

$ 5.95

_____

1125

Non-Smoking Addendum to Rental Agreement (2017)

$ 5.95

_____

1370

Rent Reminder (2015)

$ 4.65

$ 10.95

_____

1430

Notice of Change of Terms of Tenancy (2008)

$ 5.95

_____ *1140

Agreement to Rent or Lease (2020)

_____

1141

Just Cause and Rent Cap Addendum (new)

$ 5.95

_____

1460

Three Day Notice to Pay Rent or Surrender Possession (2020)

$ 5.95

_____

1160

Application to Rent (2018)

$ 5.95

_____

1470

Three Day Notice to Perform Covenants or Quit (2020)

$ 5.95

_____

1215

Insurance Information for Residents (2015)

$ 5.95

_____

1480

Three Day Notice to Surrender Possession (2020)

$ 5.95

_____

1330

Animal Agreement (2017)

$ 5.95

_____

1410

Smoke Detection & Carbon Monoxide Device Addendum (2020)

$ 5.95

Move-In/Move-Out Forms _____ 1100

Acknowledgement by Owner of Receipt of Notice to Vacate by Residents (2020)

$ 5.95

_____

1230

Move Out/Closing Statement (2015)

$ 5.95

_____

1420

Statement of Condition (2014)

$ 5.95

_____

1440

Notice of Resident(s) Intent to Vacate (2018)

$ 5.95

_____

1450

Notice of Termination of Tenancy (2020)

$ 5.95

Pre-Move Out Inspection Checklist (2017) Duplicate

$ 6.95

_____ *1500

Rules and Requirements QTY.

FORM #

_____

1150

Apartment Rules and Regulations (2017)

DESCRIPTION

$ 5.95

PRICE

_____

1340

Swimming Pool and Spa/Hot Tub Rules Addendum (2013)

$ 5.95

Employee Agreements QTY.

FORM #

_____

1190

_____ 1390

DESCRIPTION

PRICE

Report of Hours Worked (2014)

$ 5.95

Resident Apartment Onsite Manager/ Co-Mgr. Employment Agreement Pkg. (2019)

$ 8.95

Courtesy Forms

Miscellaneous Agreements

_____

1250

Emergency Contact Information (2015)

_____

1106

Notice of Change of Terms of Tenancy — Bedbug Addendum (2017)

$ 5.95

_____

1260

Notice of Belief of Abandonment — Real Property (2011)

_____

1130

Addendum to Rental Agreement (2003)

$ 5.95

_____

1280

Notice of Right to Reclaim Abandoned Property (2020)

_____

1145

Security Deposit Agreement for Transfer of Deposit Rights (2014)

$ 5.95

_____

1360

Rent Proration Table (2017)

_____

1210

Guaranty of Rental Agreement (2015)

$ 5.95

Notice of Denial to Rent (2016)

_____

1395

Satellite Dish and/or Antenna Agreement (2005)

$ 5.95

_____

_____ 1490 Liquid-Filled Furniture Agreement Addendum (2015)

Receipt Forms _____ 1320

Offer to Rent & Receipt for Prospective Resident Screening, Credit Checking Fees, and/or Holding Deposit (2019)

$ 5.95

_____

Application Credit Check/Screening Fee Receipt (2019)

$ 5.95

1350

QTY.

FORM # 1020

Books, Manuals, and Forms Collection QTY.

DESCRIPTION

PRICE

_____ Protect Your Family from Lead in Your Home (English & Spanish)

$ 0.50 each

_____ Triplicate Rent Receipt Book (100 Receipts)

Maintenance ____

$ 5.95

DESCRIPTION

PRICE

$ 12.50

_____ Microbial Operations and Maintenance Plan — (2016) (An Apartment Owner’s Guide to Mold)

$ 45.00

Maintenance Request (2011)

$ 4.65

_____ 1135

Notice of Contract for Periodic Pest Control Services and Acknowledgement (2016)

$ 5.95

_____ California’s Landlord Law Book: Evictions

$ 29.95

_____

1220

Maintenance Report (Door Knob) (12/package) (2015)

$ 4.65

_____ California’s Landlord Law Book: Rights & Responsibilities

$ 29.95

_____

1300

Notice of Intent to Enter Rental Premises (2015)

$ 5.95

_____ California Tenant’s Rights

$ 20.95

_____

1301

Notice of Dwelling Unit Entry (2002)

$ 5.95

_____ Forms Collection (CD or USB)

$ 50.00

_____

1400

Service Request (2011) Triplicate

$ 10.55

_____ Asbestos/Proposition 65 Handbook and License

Downloadable forms available at www.AAOC.com at no charge for members only

* Available in pads of 25 — All other forms available in pads of 50

YOU WILL BE BILLED FOR YOUR ORDER. All forms and books available at the AAOC office. Orders will be billed to member accounts. Shipping and handling fees will apply to all mail orders.

Member Number ________________________ Date Received __________________ Person ordering___________________________________________________________ Mail to: __________________________________________________________________ Address__________________________________________________________________ City, State, Zip_____________________________________________________________ Telephone (

) ____________________ E-mail________________________________

Prices subject to taxes and may change without notice. ALL SALES FINAL.

$ 25.00 plus $ 1.00 per unit

February 2021

OFFICE USE ONLY Sub Total

$______________________

Sales Tax

$____________________

Shipping/Handling $______________________ Grand Total

$______________________

ORANGE COUNTY MULTI-HOUSING SERVICE CORPORATION A Wholly Owned Subsidiary of AAOC

525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701

Phone (714) 245-9500 — FAX (714) 245-9505 www.AAOC.com

www.aaoc.com

Apartment News

Virus Effects — continued from 42 they want a smaller, less expensive unit? Since many employees have worked remotely from their homes during this lockdown, will they want to continue to do so and not have a daily commute to work? Maybe they will go in one day a week. Having good Wi-Fi is a necessity for apartments in the future. The real demand is by the homeless and people who cannot afford to pay market rent. Our governor never mentions the State providing rent subsidies, like HUD Section 8, to the potential tenants who cannot afford rent. Rent control caps what landlords can charge, thereby effectively reducing the dollar amount State and Local housing programs pay in affordable housing subsidies.

Supply of Apartments

The pipeline has lots of new apartment projects, however most of these are “Class A” high-end and high-rent apartments. Due to high land costs and

using union labor, it is not feasible to build working class “Class C” apartments in Orange County and Los Angeles. I see additional housing supply coming from underutilized hotels and office buildings in the future. Due to the fear that COVID-19 carries, fewer people will travel and or want to commute to work in a large office building. The value of these properties will drop and an adaptive reuse would be to retrofit them into lower-rent apartments in the future. If this happens, supply will exceed demand and the rent and price (cap rates) for existing apartments will decrease.

Governement Controls for Apartments

The state and local governments are increasingly putting more restrictions and rules on landlords. Evictions are more difficult and the time for landlords to regain possession has been lengthened. There are curbs and caps on rental increases and landlords still must provide the same habitability on

aging apartment buildings. Where will landlords get the funds to make the improvements for new electrical and plumbing on these 50-year-old apartment buildings with strict rent control? The purchase cost of existing apartments at today’s high prices do not pencil out. Let us take property taxes for instance. Even under Prop 13, most cities have added water, sewer, school, and utility bonds to property taxes. Some cities have even added paramedic services to tax bills. For example, an existing 20-unit apartment building sold for $6 million and the tax rate is approximately 1.4%, and not 1% which is the basic tax levy. The tax bill is $84,000 per year or $7,000 per month or $350 per month/per unit. If the rent is $1,600 per month, that equates to 21.9% of the rent going toward property taxes. You also must figure 5% for vacancy and eviction along with a manager’s salary, water, utilities, trash Virus Effects — continued on page 46

Ask about our Senior & Millitary Discounts

100

With Complete Re-Roof Must present card at time of estimate

• 4-Point Roof Inspection • Re-Roof • Repair Roofing

Call Today for a FREE Estimate!

ALL ROOFING SYSTEMS • New Roof • Roofing Specialist • Competitive Pricing • Roof Certifications • All Phone Calls Returned • Quality Craftmanship • Free Estimates the Same Day • Neat, Clean, Professional

(714) 633-3619 Quality You Can Trust: From North America’s Largest Roofing Manufacturer!TM

Apartment News

www.aaoc.com

February 2021

Lic. No. 847279 B1 & C39

CONSIDERING A 1031 EXCHANGE? Get FREE DST, TIC and NNN 1031 Exchange Listings Delivered to Your Inbox!

T H E 10 31 E XC HA

1031 E X CHANG FOR THE

Types of DST, TIC and NNN Properties available:

✔ ✔ ✔ ✔ ✔ ✔ ✔ ✔

FULL LIST

PLEASE

WWW.K

PI1031

.COM OR

CALL

NG E T IM ES

E OPPO

(855)899-

4597

TACOMA CENTER DATA DST Location: Taco

ASHEVI

ma, WA

Total Offering Amount $8,3 98,000.00 Leverage 0.00% Type of Asse t Data Center Offering Stat us

LLE DST

Location: Ashe ville Total Offering , NC Amount $4,9 Leverage 00,000.00 0.00% Type of Asse t Self Storage Offering Stat us Fully

Fully Funded

Funded

HE ALTH CARE IV

DST Location: Mult iple Total Offering Locations 1 Amount $13, Leverage 183,211.00 50.24% Type of Asse t Medical Offic Offering Stat e us Fully Funded

Management Free - No More Tenants, Toilets and Trash!

PORT OR WALGR CHARD Location: Port EENS DST Orchard,

Total Offering

Leverage

Amount $5,9 25,500.0 0.00% Pharmacy Fully Funded

Type of Asse t Offering Stat us

Monthly Income Potential

BE ACH

RTUNIT I

HOUSE

HE AL PORTFOTHCARE LIO 2 DS Location: Mult T iple Locations 2

Total Offering Amount $15, Leverage 661,000.00 0% Type of Asse t Port folio Offering Stat us Fully Funding

DIVERS DIALYS IFIED

IS DST Location: Mult iple Total Offering Locations 3 Amount $22, Leverage 449,000.00 55.45% Type of Asse t Medical Port Offering Stat folio us Fully Funded

GLENW

OOD DS

T GRAND Location: Atlan ta, WESTSID AT Total Offering GA E DST Amount $55 Location: Kiss Leverage ,403,834.00 imm Total Offering ee, FL 58.95% Type of Asse Amount $74, t Leve 444,763.00 rage Mul Offering Stat tifamily us 55.82% Type of Asse Fully Funded t Multifamily Offering Stat us Fully Funded

FRES LOUISB ENIUS UR

Close your 1031 in 2-3 Days

G DST Location: Loui sbur Total Offering g, NC Amount $4,9 Leverage 24,000.00 0.00% Type of Asse t Medical Offic Offering Stat e us Fully Funding

Multifamily, Self Storage, Industrial and Mobile Homes

WINCH ES MOB TER

DST Location: Winc hest Total Offering er, VA Amount $5,0 Leverage 74,000.00 0.00% Type of Asse t Medical Offic Offering Stat e us Fully Funded

CHAR WALGR LOTTE

Location: Char EENS DST lotte Total Offering , NC Amount $5,4 Leverage 36,250.00 0.00% Type of Asse t Pharmacy Offering Stat us Fully Funded

FAIRWA Y DST

Location: Lawr enceville, Geor Total Offering gia Amount $32, Leverage 105,000.00 57.09% Type of Asse t Multifamily Offering Stat us Fully Funded

All-Cash/Debt-Free Offerings

Funded

GRA DOMIN ND IO

FRESEN PORT IUS

FOLIO Location: Capi tol Total Offering Heights, MD; WA, D.C. Amount $10, Leverage 000,000.00 46.80% Type of Asse t Port folio Offering Stat us Fully

ton-Salem NC

Total Offering Amount $2,7 Leverage 35,250.00 0.00% Type of Asse t Industrial Offering Stat us

1000 CHARLE WEST STON DS Location: Char T leston, SC

Total Offering Amount $45 Leverage ,775,000.00 54.66% Type of Asse t Multifamily Offering Stat us Fully Funded

Plus get a FREE book on 1031 Exchanges! Call today at 1.855.899.4597

FRITO LA Y DC

MSA Location: Ster ling, Total Offering VA Amount $6,9 Leverage 96,739 0% Type of Asse t Industrial Offering Stat us Fully Funded

GERBER

ROAD TI C

Location: Ashe ville Total Offering , NC Amount $12, Leverage 427,419.00 0% Type of Asse t Self Storage Offering Stat us Fully Funded

POOLER

TIC

Location: Pool er, Total Offering GA Amount $13, Leverage 867,027.00 Type of Asse 0% - All-Cash/Debt-Free t Self Storage Offering Stat us Fully Funded

GREENV IL ZIPS DS LE

T Location: Gree nvill Total Offering e, SC Amount $4,4 Leverage 80,585.00 Type of Asse 0% - All-Cash/Debt-Free t Industrial Offering Stat us Fully Funded

BOJANG

LES DST

Location: Nash ville MSA, Atlan Total Offering ta Amount $5,9 MSA Leverage 21,522.00 Type of Asse 0% - All-Cash/Debt-Free t

Offering Stat

Fast us Lmtd. Avai Food l.; Accepting Fund

Preferre d Return*

NET LE ASE INCO ME FUND

18 LLC Location: Mult iple Total Offering Locations 5 Amount $50, Leverage 000,000.00 TBA Type of Asse t Income Fund Offering Stat us Acce pting Funds

SE ATTLE

HIGH RI ATHENS DGE

DST Location: Athe ns, Total Offering GA Amount $18, Leverage 695,000.00 54.23% Type of Asse t Multifamily Offering Stat us Fully Funded

WINSTO N SA FEDE X LE M DST Location: Wins

Fully Funded

Non-Recourse Financing from 40-85% Loan to Value Cash Out Refinance - Defer Your Taxes and Receive Liquidity Potential

MARYL MEDIC AND AL

DST Location: Balti more, MD Total Offering Amount $2,3 Leverage 14,580.00 0.00% Type of Asse t Medical Offic Offering Stat e us Fully Funded

N DST Location: San SONO Anto POIN TEMA Total Offering nio, TX Amount $56 DST Location: Kiss Leverage ,898,729.00 imm Total Offering ee, FL 59.17% Type of Asse Amount $44 t Leverage ,533,951.00 Multifamily Offering Stat us 57.77% Type of Asse Fully Funded t Multifamily Offering Stat us Fully Funded

Funded

NET PORTFO LE ASE LI

O 15 DS Location: Mult T iple Total Offering Locations 4 Amount $58, Leverage 790,000.00 53.07% Type of Asse t Port Offering Stat folio us Fully

T Location: Jack BIG CREE sonv Total Offering ille Beach, FL K DST Amount $51, Location: Alph Leverage 576,436.00 aret Total Offering ta, GA 58.61% Type of Asse Amount $84 t Leverage ,455,103.00 Multifamily Offering Stat us 57.86% Type of Asse Fully Funded t Multifamily Offering Stat us Fully Funded

AX IS WES T DS

T Location: Orla ndo, FL Total Offering Amount $69, 900,683.00 Leverage 54.93% Type of Asse t Multifamily Offering Stat us Fully Funded

Tenants include Amazon, FedEx, Dollar General, Walgreens, CVS, Fresenius, and More

ACQUISI TI

ON FUND

Location: Mult iple Total Offering Locations 6 Amount $10, Leverage 000,000.00 TBA Type of Asse t Acquisition Offering Stat Fund us Acce

RAINIE

DST THISTLE Location: Seat tle, TOWNHO WOOD Total Offering WA MES DS Amount $7,13 Location: Clar T Leverage 5,372.00 ksvil Total Offering le, TN Type of Asse 0% - All-Cash/Debt-Free Amount $5,2 t Leverage 25,798.00 Multifamily Offering Stat us Lmtd. Avai Type of Asse 0% - All-Cash/Debt-Free l. Accepting t Funds Mult Offe ifam ring Status ily *Preferre

MISS POTTER OULA PA

RK DST Location: Miss oula Total Offering , MT Amount $5,4 Leverage 55,319 Type of Asse 0% - All-Cash/Debt-Free t Multifamily Offering Stat us

1 - Hea pting Funds City, UT lthcare IV DST : Elmhurs t, IL; Okla 2 - Hea homa City lthcare , OK; Dall Por tfolio as, TX; 3 - Dive 2 DST: Rale Salt Lake rsified Dia igh, NC; TX; Sinton, Houston TX; King lysis DST: Fort , TX; Wes sport, TN; Wor t Jordan, 4 - Net Mar tin, TN; th, TX; The Woo UT Lea dlands, Middletown Parts Mok se Por tfolio 15 DST: , NY; Ypsi TX; Grand Prai Dollar Genena, IL; CVS Pha Advanc lanti, MI; rie, Eupora, Gadsde eral Saint Ama rmacy Bolingbe Auto Parts Nor MS n, cros rook, IL; Dollar BatoAL; Dollar Gen nt, LA; Dollar Gen Dollar Gen s, GA; Advanc eral e Auto eral Bato Sug eral Hobby Lob n Rouge, LA; Freseniu ar Creek, MO; Doll n Rouge, LA; Hammond, LA; IN; Walgreeby Brunswick, s Medical Doll ar Care St. General Goshen ar General ns Indepen GA; Indiana Louis, MO; , IN; Fam dence, MO; polis Osteopa 5 - Net Goo ily dwil thic Walgree LouisvilleLease Income ns ArlingtonHospital, Inc. l Skokie, IL; Fun Indianapoli , TX WA; Sea Industrial 19 DST d 18 LLC: E-Co s, mmerce Tacoma ttle Multifamily Louisville, KY; Dist DST Sea Port Orc Data hard Pha ribution DST Akro Distribution Center DST ttle, WA; rmacy Miss n, OH; DST Roc Tacoma, WA; Flats LLC Phoenix oula multifamily DST Port Orchard k Spri Pharma DST , Shrevep Austin, TX; Omahangs, WY; Texa ort, LA; Map s Industria cy DST Phoenix Missoula, MT; MSA DST Thistlew , l AZ; lewo DST Cou Wyomin ood tow Uvalde, g nhomes od DST Maplewo ncil Bluf fs, IA; Shre TX; 6 - Acquisi DST Clar od, MO; veport PhaAustin 305 ksvi Airp lle, TN ort Medical rma Wyomin tion Fund LLC DST Chic cy DST g Dulles DistDistribution DST: Missoula multifam ago, IL; Roc ribution DST Ster k Springs, WY; ily DST Missoula ling, VA; , MT; NYC Seattle Mul Airport Med Met ical DST tifamily DST Sea ro DST; Chicago ttle, WA; , IL

This material does not constitute an offer to sell nor a solicitation of an offer to buy any security. Such offers can be made only by the confidential Private Placement Memorandum (the “Memorandum”). Please read the entire Memorandum paying special attention to the risk section prior investing. IRC Section 1031, IRC Section 1033 and IRC Section 721 are complex tax codes therefore you should consult your tax or legal professional for details regarding your situation. There are material risks associated with investing in real estate securities including illiquidity, vacancies, general market conditions and competition, lack of operating history, interest rate risks, general risks of owning/operating commercial and multifamily properties, financing risks, potential adverse tax consequences, general economic risks, development risks and long hold periods. There is a risk of loss of the entire investment principal. Past performance is not a guarantee of future results. Potential cash flow, potential returns and potential appreciation are not guaranteed. Securities offered through Growth Capital Services member FINRA, SIPC Office of Supervisory Jurisdiction located at 582 Market Street, Suite 300, San Francisco, CA 94104. d return

is not gua

ranteed

and is sub

Fully Funded

ject to ava

ilable cas

h flow.

Fully Funded

Virus Effects — continued from 44

20 Unit Apartment Building Sale at $6,000,000.00 (rounded off expenses): Income Rents 20 x $1,600 Vacancy — 5% Collected Rents

and maintenance expenses. Operating expenses come to 61.9% + NOI of $162,864. The new owner still must pay a mortgage payment before any cash flow. Real cap rate is only 2.7%.

Operating Expenses Taxes Trash Water Maintenance Gas & Electric Insurance Manager Salary Workers Comp. Misc.

U.S. Economy

We are likely to have a severe recession when the Federal government subsidies are stopped. The current unemployment benefits of $400.00 per week from the State and $600.00 from Federal, which adds up to $4,300 per month. Most tenants can pay rent but what does the future hold for them if they work in hotels, restaurants or the travel industry? State taxes and fees will increase as California cannot print money like the Feds. Apartments will fare as a better real estate investment than retail or office buildings, however prices and rents will drop to a realistic level after COVID-19 and will place us in a “new normal.”

29.9% 3.0% 4.0% 10.0% 3.0% 2.0% 5.0% 1.0% 4.0% 61.9%

Monthly $32,000.00 ($1,750.00) $30,250.00

Annually $384,000.00 ($21,000.00) $363,000.00

$7,000.00 $907.00 $1,210.00 $3,025.00 $907.00 $605.00 $1,512.00 $302.00 $1,210.00 ($16,678.00)

$84,000.00 $10,884.00 $14,520.00 $36,300.00 $10,884.00 $7,260.00 $18,144.00 $3,624.00 $14,520.00 ($200,136.00)

$13,577.00

$162,864.00

Net Operating Income

About the Author: Joe DeCarlo is president of JD Property Management, Inc., located in Costa Mesa, which manages both Apartments and Commercial properties. You can contact Joe at joe@jdproperty.com

Sondance Painting 1132 E. Katella Avenue, Suite A-16 Orange, CA 92867 Phone (714) 532-2588 • Fax (714) 532-2466 www.apexwindowdecor.com Family owned for generations!

NO HIDDEN COSTS

Vertical Blinds Pricing

32"

42"

54"

78"

102"

42"

$28.75

$31.05

$40.25

$46.00

$59.80

54"

$31.05

$34.50

$42.55

$50.60

$62.10

66"

$34.50

$35.65

$46.00

$51.75

$64.40

84"

$35.65

$37.85

$50.60

$45.00

$55.00

** Additional configuration pricing also available

➢ ➢ ➢ ➢ ➢

Free Delivery & Estimates Custom Sizes Available PVC colors: White, Off-White Wand control PVC or Decorative Fauxwood Valance options

Also Available: • Fauxwood Blinds • Woven Wood Shades • Aluminum Mini Blinds

Apartment News

• Roller Shades • Shutters • Vinyl Mini Blinds

www.aaoc.com

February 2021

APARTMENT– RESIDENTIAL COMMERCIAL INTERIOR – EXTERIOR FULL JANITORIAL, MAINTENANCE & CLEAN UP SERVICES

NEAT, FAST, HONEST

LIC. #828563

949-472-7516

California

Rooter & Plumbing Inc. LICENSE #703820

Servicing all of Orange County California Rooter & Plumbing offers a wide variety of plumbing and drain cleaning services; electronic leak detection, backflow testing/service, gas and custom repiping, water heater repair and replacement to all sewer and drain clearing needs. *Account Price

Regular Price

Kitchen, Lavy, Tub, Laundry, Toilet Auger ............................ $76.50...................................... $109.50 BASIC SERVICE CALL .................................................................................. $76.50...................................... $109.50 MAIN LINE Ground Level Clear-Out, 3" or 4" up to 140' ........................................ $86.50...................................... $109.50 SLAB LEAK* Locate, Excavate, Repair, Back Fill & Concrete Patch .................. $795.00.................................. $1075.00 Backflow Testing/Service ................................................................................................................ Call for pricing Hydrojetting .................................................................................................................................................... Call for pricing

Water Heaters

30 Gallons Gas Water Heater ...................................................................................................... Avg. Price $1095.00 40 Gallons Gas Water Heater ......................................................................................................Avg. Price $1095.00 50 Gallons Gas Water Heater ...................................................................................................... Avg. Price $1150.00 *100 Gallons Gas Water Heater 78,000 – 83,000 BTU Commercial Rated .............................. Call for pricing *100 Gallons Gas Water Heater 199,000 BTU Commercial Rated .......................................... Call for pricing * Direct access, copper plumbing. Prices subject to change without notice.

Trenchless Sewer Repair Cracks in clay, lead, cast iron and plastic pipes • Licensed, bonded and insured • One year written guarantee, parts and labor • 30 days on most drain cleanings

949-222-2202 • 714-505-0577 Fax 949-222-0214 M – F 8:00 am – 5:00 pm

calrooter@yahoo.com Same day credit available — We accept major credit cards

Se Habla Español

3% charge on all credit card transactions

See us on line at: www.calrooter.com

February 2021

www.aaoc.com

Apartment News

Apartment Owners

Are You in Compliance with California’s New Proposition 65 Requirements?

Purchase AAOC’s Updated Proposition 65 Handbook for $25: • Protect your residents and employees • Reduce the risk of costly enforcement violations • Educate yourself on new signage requirements • Access updated operational disclosure forms

PROP 65

Name________________________________________________________________________________________________________________________ Quantity _________________________ Company Name_______________________________________________________________ Mailing Address____________________________________________________________________ City/State/Zip____________________________________________________ Phone____________________________________ Fax________________________________ AAOC Member #_____________________________________________________ Email________________________________________________________ Amount Enclosed:___________________

Payment Method:

Bill My Company (members only)

Check Enclosed

Visa

MasterCard

AMEX Credit Card #__________________________________________________________________________________________ Expiration Date ____________________________________________ Name on Card ________________________________________________________________ Signature _________________________________________________________________________ Billing Address____________________________________________________________________________________________________________________________________________________ Please make check payable to AAOC • Mail to: AAOC, 525 Cabrillo Park Drive, Suite 125, Santa Ana, CA 92701 • Fax (714) 245-9505

Apartment News

www.aaoc.com

February 2021

APARTMENTS | RESIDENTIAL | HOA | COMMERCIAL

Buffalo Maintenance Inc. The Apartment Specialist

WE ARE YOUR TRUSTED SOURCE AND SUPPORT TEAM

PROTOCOLS PROCEDURES TRAINED TECHS LICENSED CERTIFIED INSURED

WE ARE OPEN FOR BUSINESS BUFFALO MAINTENANCE, INC. IS YOUR ‘ONE-STOP SHOP’ FOR ALL ROUTINE MAINTENANCE AND CONSTRUCTION SERVICES

714.956.8371

| www.BuffaloMaintenance.com

Licensed & Insured, CA LIC# 1010967

February 2021

www.aaoc.com

Apartment News

Are You Playing Fair? Learn the value of complying with Fair Housing laws! This seminar will provide current, comprehensive information on state and federal Fair Housing laws to avoid costly discrimination lawsuits. Topics include: n Successful Fair Housing business practices and tools for maximizing profits and minimizing liabilities n Answers to your questions about how Fair Housing laws apply to tenants with disabilities, families with children, support animals, and more! n How to update your management policies and property rules to comply with Fair Housing Laws n How Fair Housing can serve as a resource for owners and managers Instructor: Fair Housing Council of Orange County Date:

Monday, April 26, 2021

Time:

9:00 am to 12:00 pm

Location: Zoom Webinar Cost:

$80 AAOC Members & Fair Housing Partners $100 Non-AAOCâ&#x20AC;&#x2C6;Members

Fair Housing Council of Orange County

** Cost includes Fair Housing Certificate

Reservations not cancelled 24 hours prior to webinar will be charged. Enrollment fee must be paid prior to event.

3 CEC Points

Apartment News

www.aaoc.com

February 2021

Where else but at…

For all of your apartment needs

VERTICAL BLINDS (We customize to your opening onsite) MINIBLINDS (Aluminum or vinyl 1”, 1.5” or 2”) Faux wood miniblinds 2” (Call for pricing) We can fix your old rail and purchase vane per piece or set Gas or Electric: 20” 24” & 30” Brownstove, Hotpoint, Amana, GE & Whirlpool

Vinyl Planks 6–12mil

General Wire Replacement Cables: 3/8”; ½”, 25’, 50’, 75’ or 100’, Regular head, DH or DDH

Walloven: Brown or GE CLOSETDOORS: VINYL OR MIRRORED 24GA Steel, 1pc top channel & bottom track, 26GA frame molding, cameo white prefinished panel, steel braces are glued to each panel for added strength & rigidity & prevent warpage

Dishwasher: 18” or 24” Hotpoint or Frigidaire

VERTICAL MAILBOXES: 3, 4, 5, 6, or 7 doors

Hill Bros & Life Paint Decks (Magnesite & Concrete)

Wall Furnace

Nylon or Polyester 17oz–30oz

Thru-the-Wall A/C: 12k BTU (115V/220V) Frigidaire, Friedrich, Garrison

WE CARRY:

Medicine Cabinet

Range Hoods: 24”, 30”, 36”, 42”; White, bisque, black, S/S Vented or non-vented

American Standard,

1) APPLIANCES: stoves, air conditioners, wall furnaces; dishwashers; Bradford White, & Reliance OTR microwave; wall ovens, cooktops; water heaters, range hoods & appliance parts 2) FLOORING MATERIALS: carpet, vinyl sheet, vinyl planks, 6-12mil wear layer, 12x12 & 18x18 tile 3) PLUMBING: toilets; kitchen and bathroom faucets; shower valves, repair parts for Mixet, Pfister, MOEN & Delta 4) ELECTRICAL: ceiling fans, indoor & outdoor light fixtures, repair parts Window screen repair parts 5) LOCKSETS: entry, double or single cyl deadbolts, privacy and passage locks; dummy knobs 6) REPAIR PARTS: for windows, kitchen drawers & cabinets, shower doors, screening materials, exhaust fan motors 7) VARIOUS OTHER NEEDS: garbage disposers, exhaust fan motors, vertical mailboxes, closet doors, medicine cabinets, cutting boards, deck paints, maintenance coating paints, vertical blinds sets & parts; hose bibs and lock, cleaning chemicals

Come On Down Check Us Out! 7472 Orangewood Ave., Garden Grove, CA 92841

(888) 255-6726 • Fax (714) 379-0380 www.orcoaptsupplies.com/

February 2021

COOKTOPS: 24”; 30” & 36”

www.aaoc.com

Apartment News

The Benefits of AAOC Membership Founded in 1961 as a nonprofit trade organization, the Apartment Association of Orange County represents the interests of those involved in owning, managing and maintaining rental property. Membership is open to all owners of residential income-producing property. Whether you own one or one hundred units, the AAOC is here to serve your needs. As a one-stop resource for information and specialized rental property services, the AAOC offers a host of benefits, including: – Free consultation from our trained membership counselors – Up-to-date rental and legal forms – Thorough resident screening services – Legislative representation aimed at protecting your investment and defending your property rights, both at the state and local levels

Apartment News

www.aaoc.com

February 2021

– Special seminars on topics such as taxes, property maintenance and management, fair housing and much more – Informative monthly membership meetings covering a variety of topics throughout the year – The rental-housing industry’s premier trade show and conference held on an annual basis – A free subscription to the very magazine you’re holding right now, Apartment News

A SPECIAL WELCOME TO OUR NEWEST MEMBERS! B&L Homes, LLC

New PSC Members

Garrison Apartments — Greystar Gonzalez Home Highland Apartments Sublime Set Up

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com

Do you know…

Susan Miller The Grove Senior

B OP C For details about membership, please call Membership Services at (714) 245-9500, or visit us on the web: www.aaoc.com

BTUC

AAOC monitors all 34 Orange County city council agendas, as well as the 3 largest Riverside County city council agendas, to protect your investment from negative policies?

Soft Story Seismic Our structural engineers will analyze and determine the most economical way to strengthen your buildings with minimum impact on the function and use of the building.

Design & Build

Contractor License # 986535

Structural Engineers

License # S 3761

Economical Design SERVING SOUTHERN CALIFORNIA FOR OVER 40 YEARS

For more information and free consultation, please call us at

(800) 443-2125 | (949) 250-0522 | (310) 625-3567

CONVENIENT ONLINE CLASSES IN

REAL ESTATE RANKED #2 IN THE NATION

PLAN FOR THE FUTURE:

• Easy online Real Estate training for your heirs • Augments the AAOC Property Management classes

ENROLL TODAY! sccollege.edu/realestate

*Named #2 best online associate in real estate by bestcolleges.com

February 2021

www.aaoc.com

Apartment News

Featuring

Product & Service Council Members

Schiff & Shelton

Luminous — Brilliant Solutions for Multifamily™

Elevate your resident experience, streamline your operations, and improve your bottom line with our suite of software solutions: Community Boss™ (NEW), Parking Boss™, and Amenity Boss™. Community Boss is an interactive hub for managing and using shared spaces, utilizing the type of maps we’re already familiar with.

Schiff & Shelton is a full-service litigation firm with decades of experience representing landlords. In addition to unlawful detainer, they advise landlords in many other areas, including the day-to-day legalities and practicalities that landlords face, and have dealt on many occasions with

• Phone maps for your community

complex property recovery issues far beyond unlawful

• Touch-less, self-guided move-in

detainer, like post-foreclosure eviction, pre-foreclosure

• 24/7 virtual community assistant

recover and replevin. Laurie Schiff is the partner in charge

• Real-world model visualization

of evictions and real property, and has over thirty years

• Fully interactive maps

experience in this area of practice.

• Integrate with any geospatial data

One of the unique features of Schiff & Shelton is the

Parking is the gateway to your community and Parking Boss is the solution you need to take back control. 96% of Parking Boss clients prefer us over their previous parking solution.

hands on approach of Ms. Schiff. Clients deal directly with

• Paid parking options

smart (a member of MENSA for decades), professional and

• Foolproof resident parking

efficient. She also is not just a landlord attorney - Laurie is a

• Fair, 24/7 self-service guest parking

landlord herself, so she knows first-hand the kind of issues

• Clear, easy enforcement

landlords and apartment owners face. Nightmare tenants?

• Free setup, parking map, and materials

She’s had them. Slow- and no-pays? Been there. Had to

Amenity Boss gives residents the most modern and fair way to reserve and enjoy your community amenities. We built Amenity Boss to allow communities a way to reopen and manage amenities while following social distancing guidelines.

make the tough choice between making a deal or pursuing

• Easy, 24/7 self-service registration

is more time- and cost-effective to pursue one path over

• Fairness & flexibility built-in

another, and often have little guidance from their counsel.

• Understand how your amenities are used

Schiff & Shelton are there for that as well, always looking

• Set amenity occupancy and time limits

out for not just what the “flow chart” says to do, but what is

• Give every resident equal access

practically best for the landlord. Schiff & Shelton is proud to

• Set specific limits and rules for each amenity

have clients they’ve represented for many years who stay

We currently serve over 1000 communities nationwide. Learn more and get a free consultation and demo at www. luminousresidential.com, or contact us at help@luminousresidential.com or 866-387-7275.

with the firm because they get sound legal advice, practical

Apartment News

www.aaoc.com

February 2021

her, the attorney handling the matter, from beginning to end, and are not handed off to other staff members. She’s

formal proceedings? Check. As landlords, clients are often faced with choices between purely legal decisions and practical ones, such as whether it

guidance, and direct access to partners who know each case intimately, because they do the work themselves.

PRODUCT & SERVICE COUNCIL’S

Service Provider Directory (Please see Product & Service Council Contact Index for contact information) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism.

Access Control Solutions

Asphalt Sales & Service

Carpentry

A.S. Wise, Inc.

GuardTop, LLC Oliver Mahon Asphalt Rose Paving LLC

AMS Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc.

Attorneys

Carpet Sales & Service

Duringer Law Group, PLC Fisher & Phillips Kimball, Tirey & St. John LLP Company Newmeyer & Dillion, LLP ReassureRent Schiff & Shelton David S. Schonfeld, A Professional Law Corp. Wesierski & Zurek, LLP

Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Accounting Services HMWC, CPAs & Business Advisors

Accounting Software Yardi Systems Inc.

Answering Service Anyone Home

Antimicrobial Services BioSweepOC

Apartment Market Research Data ALN Data Apartment SEO CBRE Multifamily SoCal – Dan Blackwell & Team Yardi Systems Inc.

Cleaning Service Titanium Restoration Services Company

Coin-Operated Laundry Equipment ACE Commercial Laundry Equipment, Inc. All Valley Washer Service Inc. CSC Service Works L and D Appliance Corp. National Service Company R&B Wholesale Distributors, Inc. WASH Multi Family Laundry Systems

Bath Restoration or Renovations

apartments.com RentPath Zillow Group Rentals

Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration FSI Construction HandyCrew Services, Inc. OC Professional Maintenance Team South Coast Construction & Repair Titanium Restoration Services Company

Apartment/Student Housing

Boiler Systems

ARIZE Kairos Investment Management Company LaundryUp Renter’s Legal Liability RokitNow Titanium Restoration Services Company Vesync

Ameri-Cal Repipe and Plumbing, Inc. DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Spicer Mechanical Water Heater Man, Inc.

Apartment Rental Publications & Services

Appliances Sales, Service & Leasing ACE Commercial Laundry Equipment, Inc. Consolidated Appliance Rentals Expressions Home Gallery L and D Appliance Corp. National Service Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Buying Group Optim Real Estate Services Company PAS Purchasing Solutions

Collections Duringer Law Group, PLC David S. Schonfeld, Attorney at Law Kimball, Tirey & St. John LLP Company

Communications Cox Communications ICF for SoCalGas Multifamily Energy Efficiency Rebates TouchPoint

Concrete Maintenance & Repair AMS Construction Buffalo Maintenance, Inc. OC Concrete LLC Rose Paving LLC Oliver Mahon Asphalt

Cabinets/Refinishing Andersen Cabinets Buffalo Maintenance, Inc. S M Painting Corp. South Coast Construction & Repair The Door & Window Company

February 2021

PSC Service Provider Directory — continued on page 56

www.aaoc.com

Apartment News

PSC Service Provider Directory

Electric Vehicle Products & Services

Handyman

continued from page 55

Yardi Systems Inc.

Construction

Environmental Consulting & Training

AAA Restoration AMS Construction Angelo Termite and Construction Baldwin Construction Buffalo Maintenance, Inc. Buildian Construction Services, Inc. FSI Construction GuardTop, LLC HandyCrew Services, Inc. Ingersoll Rand KD Electric Company McCormack Roofing Weatherproofing & Construction Newport Exterminating OC Concrete LLC OC Professional Maintenance Team Optimum Seismic, Inc. Rose Paving LLC

American Environmental Specialists, Inc. Mesa Artificial Turf/Garage Doors

Buffalo Maintenance, Inc. HandyCrew Services, Inc. HOMEE, Inc. OC Professional Maintenance Team S M Painting Corp.

Environmental Services

Heating & Air Conditioning

Alliance Environment Group/Airtek Indoor Air Solution American Environmental Specialists, Inc. BioSweepOC Pacific Environnemental & Abatement Solutions, Inc. Strategic Sanitation Services

Expressions Home Gallery HandyCrew Services, Inc. Ingersoll Rand L and D Appliance Corp. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. Spicer Mechanical

Consulting

Financial Planning

Flood Relief Specialists ICF for SoCalGas Multifamily Energy Efficiency Rebates Investment Capital Real Estate Optim Real Estate Services Company

HMWC, CPAs & Business Advisors

Content Restoration

Fire & Flood Restoration

AMS Construction Buffalo Maintenance, Inc. California Bath Restoration

BioSweepOC BluSky Restoration Contractors, LLC Commercial Restoration Company PRC Restoration Restoration Management Company

Deck Coatings, Magnesite Repairs, Waterproofing

Fitness Equipment

Apartment SEO apartments.com Cox Communications RentPath Zillow Group Rentals

AMS Construction Buffalo Maintenance, Inc. McCarthy Roofing WICR Waterproofing & Decking

Opti-Fit Fitness Solutions

Investments

Flooring Urban Surfaces

Kay Properties & Investments Company Morgan Skenderian Investment Real Estate Group Company

Drain Cleaning

Garage Doors Mesa Artificial Turf/Garage Doors

Janitorial

Ameri-Cal Repipe and Plumbing, Inc. California Rooter & Plumbing LA Hydro-Jet & Rooter Service, Inc. Total Rooter & Plumbing

Countertops

Draperies/Blinds/Window Coverings Apex Window Décor Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Drug & Alcohol Testing TAG / AMS, Inc.

Electrical HOMEE, Inc. KD Electric Company Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Estate Planning Kimball, Tirey & St. John LLP Company

Insurance

Evictions ReassureRent

Fencing & Gates Buffalo Maintenance, Inc.

Fire Safety Black Bird Fire Protection, Inc.

General Contractor Angelo Termite and Construction Baldwin Construction BluSky Restoration Contractors, LLC Buffalo Maintenance, Inc. Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting FSI Construction HandyCrew Services, Inc. HOMEE, Inc. OC Concrete LLC OC Professional Maintenance Team PRC Restoration S M Painting Corp.

Energy Management YoKartz LLC

Apartment News

www.aaoc.com

February 2021

Brian Berg Insurance Services, Inc. Deans & Homer, Renter’s Insurance Dick Wardlow Insurance Brokers Farmer’s Insurance — Theresa Simes Agency Flood Relief Specialists Insurent ISU — The Olson Duncan Agency NFP Property & Casualty ReassureRent Rey Insurance Services, Inc. The Liberty Company Brokers, Inc.

Internet Services

Strategic Sanitation Services

Kitchen Renovations Baldwin Construction Buffalo Maintenance, Inc. California Bath Restoration

Landscapes/Hardscapes BrightView Landscape Services, Inc.

Lead Removal Pacific Environnemental & Abatement Solutions, Inc.

Lending Institutions

Paint Sales & Service

Property Management

Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team Chase Multifamily Lending Citizens Business Bank Pacific Premier Bank Redwood Mortgage LTV Mortgage Capital The Bank of Southern California

Behr Paint Buildian Construction Services, Inc. EmpireWorks Reconstruction and Painting HandyCrew Services, Inc. OC Professional Maintenance Team R&B Wholesale Distributors, Inc. S M Painting Corp. West Coast Drywall & Paint

Lighting

Pest Control

KD Electric Company

Access Exterminator Service, Inc. Angelo Termite and Construction Bugs Away Exterminators Greentech Heat Solutions Lloyd Pest Control Newport Exterminating The Bee Man

AIM Properties Allen Properties API Property Management Consensys Property Management Company DM Smithco Dunlap Property Group JLE Property Management L’Abri Management, Inc. LoCali Management Group The Management Works Optim Real Estate Services Company Prestige Property Management ProActive Realty Investments Reynolds Realty Advisors Roberts Management & Investments Satellite Management Company South Coast Real Estate & Property Management Sullivan Property Management SVN / Vanguard — Cameron Irons WIRE Associates

Magnesite Repairs Buffalo Maintenance, Inc.

Mailboxes Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc.

Maintenance, Repairs, Products Buffalo Maintenance, Inc. Evolution Building Efficiency FSI Construction GuardTop, LLC HandyCrew Services, Inc. HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ingersoll Rand KD Electric Company OC Professional Maintenance Team WICR Waterproofing & Decking Yardi Systems Inc.

Marketing Geiger Promotional Products Company Jetty RentVision Zumper

Mold Remediation

Pet Waste Community Pet Solutions

Pipe Restoration

Property Management Software

Ameri-Cal Repipe and Plumbing, Inc.

Plumbing, Contractors & Supplies Ameri-Cal Repipe and Plumbing, Inc. California Rooter & Plumbing HOMEE, Inc. ICF for SoCalGas Multifamily Energy Efficiency Rebates Ironwood Plumbing, Inc. Orco Apartment Supply, Inc. Orange Coast Plumbing, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing

Pool/Spa Service & Repair Clear Expectations, Inc.

Private Investigations

ARIZE Anyone Home Appfolio, Inc. Luminous Rentler RokitNow Vesync Yardi Systems Inc.

Property Management Staffing & Training Approved Real Estate Career Strategies NPM Staffing an InterSolutions Company Renoir Staffing, LLC The Liberty Group

Rain Gutters

FPK Security, Inc.

Argos Homes Systems McCarthy Roofing

American Environmental Specialists, Inc. BioSweepOC

Moving & Mobile Storage

PSC Service Provider Directory — continued on page 58

Yardi Systems Inc.

Multi-Family Advisory Services CheckpointID Optim Real Estate Services Company

Odor Removal BioSweepOC Strategic Sanitation Services

Outdoor Furniture & Refinishing Bassett Outdoor Contract Patio Guys

Run Credit Checks via the INTERNET

24/7 and SAVE! Interested? Call AAOC to set up your one-on-one demonstration TODAY!

(714) 245-9500

February 2021

www.aaoc.com

Apartment News

PSC Service Provider Directory

Resident Services

Utilities & Sub Metering

continued from page 57

FunFlicks Outdoor Movies

Real Estate/Investments

Roofing

Alfa Investments & Loans CBRE Multifamily SoCal – Dan Blackwell & Team DM Smithco Gorman & Associates Investment Capital Real Estate Kairos Investment Management Company Kay Properties & Investments Company Marcus & Millichap Morgan Skenderian Investment Real Estate Group Company Pacific Premier Bank Prestige Property Management ProActive Realty Investments Realtors Commercial Alliance of Orange County (RCAOC) SVN / Vanguard — Cameron Irons WIRE Associates

AMS Construction Buildian Construction Services, Inc. Guardian Roofs by Sudduth Construction Inc. McCarthy Roofing McCormack Roofing Weatherproofing & Construction ProWest LLC Royal Roofing.com (RWS&P, Inc.)

Conservice ICF for SoCalGas Multifamily Energy Efficiency Rebates Livable Southern California Regional Energy Network Company

Real Estate Broker

Staffing Service

CBRE Multifamily SoCal – Dan Blackwell & Team KW Commercial Morgan Skenderian Investment Real Estate Group Company Optim Real Estate Services Company

Approved Real Estate

California Rooter & Plumbing DCM Services, Inc ICF for SoCalGas Multifamily Energy Efficiency Rebates Orco Apartment Supply, Inc. R&B Wholesale Distributors, Inc. Total Rooter & Plumbing Water Heater Man, Inc.

Surface Restoration

Waterproofing

AMS Construction

Reconstruction

NextLevel Optima

AAA Restoration AMS Construction Baldwin Construction Commercial Restoration Company EmpireWorks Reconstruction and Painting FSI Construction WICR Waterproofing & Decking

Tax & Financial Planning

AAA Restoration AMS Construction McCormack Roofing Weatherproofing & Construction S M Painting Corp. WICR Waterproofing & Decking

Recycling

Dedicated Transportation Services TO’ and MO’ Towing

Strategic Sanitation Services

Video Commercials NPM Staffing an InterSolutions Company

Video Surveillance

ADT Multifamily ARIZE California Safety Agency FPK Security, Inc. USGI — Upland Group Vesync Yardi Systems Inc.

Assure by Remote Ally

Sustainability/Green Energy

HMWC, CPAs & Business Advisors

Telecommunications Cox Communications

Water Heaters

Water Removal ATI

Website Development/Online Advertising Apartment SEO

Towing

Strategic Sanitation Services Valet Living

Rentler Yardi Systems Inc.

Yardi Systems Inc.

Security Services/Patrol Services

Trash Services

Resident Screening

Vending Machines

Windows & Doors Bear Windows Inc. Mesa Artificial Turf/Garage Doors Milgard Windows & Doors Moore Replacements The Door & Window Company

AIR CONDITIONING & HEATING

Cell-909-228-9956 Service • Repair • Installations Since 1988

Joe Mottes

Licensed, Bonded, Insured C-20 # 538090

Apartment News

www.aaoc.com

Did you know AAOC is on Facebook? “Like” us on Facebook to get up-to-date news, information on educational opportunities, updates on legislative activity and much more!! February 2021

PRODUCT & SERVICE COUNCIL’S Service Provider Directory

Contact Index

(Please see Product & Service Council Service Provider Directory for Listings of Services) All Product & Service Council Members have signed a Code of Ethics stating that they shall provide the rental-housing industry with the highest standard of integrity, honesty and professionalism. A.S. Wise, Inc. Jean Sabga 15150 Transistor Lane Huntington Beach, CA 92649 (714) 891-1501 jsabga@aswise.net — www.aswise.net AAA Restoration Tony Munio 29850 2nd Street Lake Elsinore, CA 92532 (951) 471-5828 tony@aaa-restoration.com — www.aaa-restoration.com Access Exterminator Service, Inc. Roger Sonnenfeld 2244 N. Pacific St. Orange, CA 92865 (714) 630-6310 roger@accessext.com — www.accessext.com

See the Advertisers Index on Page 74 for the location of our ad.

ACE Commercial Laundry Equipment, Inc. Multi-Housing Division 14404 Hoover Street Westminster, CA 92683 (714) 897-4342 acelaundry@gmail.com — www.acelaundry.com

Provide Sales, Service, Leasing & Parts for Coin-Op Laundry Equipment. See the Advertisers Index on Page 74 for the location of our ad.

ADT Multifamily Christopher Martin 4161 E. La Palma Ave. Anaheim, CA 92807 (714) 858-1344 cnmartin@adt.com

All Valley Washer Service Inc. John Cottrell 15008 Delano St. Van Nuys, CA 91411 (800) 247-1100 john@allvalleywasher.com — www.allvalleywasher.com Allen Properties Frank Allen/Paul Allen/Jessica Siderius 1 Orchard Road, Suite #230 Lake Forest, CA 92630 (949) 768-6850 frank@allenproperties.net — www.allenproperties.net Property Management Services/Investments.

We provide home automation, security systems, keyless door locks & smart thermostats.

AIM Properties Don St. John 531 E. Chapman Avenue Orange, CA 92866 (714) 633-2344 don@aimproperties.net — www.aimproperties.net

Alliance Environment Group/Airtek Indoor Air Solution 900 W. 10th St. Azusa, CA 91702 Ph: (626)663-3500 billwood@alliance-enviro.com

PSC Contact Index — continued on page 60

Coin-Operated WASHERS/DRYERS

Generous Lease Commissions and Free Machines for Your Apartment Laundry Rooms Serving California Since 1956

We Offer to You: • Commission Plans • Lease Plans • Purchase Plans • Apartments • Condominiums • Any Type of Location

NATIONAL SERVICE 845 N. Commerce St. Orange, CA

1-800-473-8812 • 714-633-1811 www.apartmentlaundry.com

February 2021

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 59

ALN Data Samantha Wallace 2611 Westgrove Drive, Suite 104 Carrollton, TX 75006 (972) 931-2553 x 218 Samantha@alndata.com — www.alndata.com Apartment data and market research.

Alfa Investments & Loans Eddie Luna 19 W 3rd St Santa Ana, CA 92701 (714) 981-7177 info@alfalending.com Ameri-Cal Repipe and Plumbing, Inc. Joe Caggiano 6900 Knott Ave., Suite J Buena Park, CA 90621 (714) 694-5954 americalplumbing@yahoo.com American Environmental Specialists, Inc. Mr. James F. McClung, Jr. 15183 Springdale Street Huntington Beach, CA 92649 (714) 379-3333 admin@aeshb.com

Andersen Cabinets Brian Wang 1250 Philadelphia Street Pomona, CA 91766 (909) 895-8818 brian@andersencabinets.com — www.andersencabinets.com Angelo Termite and Construction Gregg Traum 16161 Scientific Way Irvine, CA 92618 (800) 589-8809 info@angelotermite.com

apartments.com Renee England 18201 Von Karman Ave., Suite 550 Irvine, CA 92612 (714) 313-7621 rengland@apartments.com

Anyone Home Jaime Conde 25521 Commercentre Dr #100 Lake Forest, CA 92630 (949) 916-3919 lightson@anyonehome.com

See the Advertisers Index on Page 74 for the location of our ad.

Engagement and automation tools through Contact Center and CRM software.

Consultant: Mold Investigations/Recommendations, Asbestos/Lead Testing, Training. See the Advertisers Index on Page 74 for the location of our ad.

AMS Construction 1159 Iowa Ave., Ste. K Riverside, CA 92507 (833) 267-7663 info@amsroofingconstruction.com

API Property Management Margie Tabrizi 1400 Bristol St. N Ste-245-A Newport Beach, CA 92660 (714) 505-5200 margie@apipropertymanagement.com Apartment SEO Ronn Ruiz 100 W. Broadway Ave, Suite 425 Long Beach, CA 90802 (877) 309-7363 ronn@apartmentseo.com — apartmentseo.com

#1 nationwide provider of information and advertising services.

Apex Window Décor Deepa Gorajia 1132 E. Katella Ave, Suite A16 Orange, CA 92867 (714) 532-2588 deepag@apexwindowdecor.com — www.apexwindowdecor.com Appfolio, Inc. 55 Castilian Dr Goleta, Ca 93117 (866) 648-1536 mindy.sorenson@appfolio.com Approved Real Estate

Jim Forde 4010 Barranca Pkwy, Suite 100 Irvine, CA 92604 (714) 875-0979 jim@approvedrealestateacademy.com

Argos Homes Systems Mr. James Van Dyke 11542 Knott St., Suite B-5 Garden Grove, CA 92641 (714) 894-9534 argosjvandyke@hughes.net

Seamless aluminum rain gutters, fabric awnings, mirrored wardrobe closets. See the Advertisers Index on Page 74 for the location of our ad.

Advertising firm specializing in Websites, Search & Social Media Marketing.

See the Advertisers Index on Page 74 for the location of our ad.

APARTMENT OWNERS, LANDLORDS, INCOME PROPERTY OWNERS      

Employment Practices Liability Business Income Coverage Cyber Liability & Data Breach Business Crimes Insurance Guaranteed Replacement Cost Worker’s Compensation Insurance

     

Liability Insurance Property Insurance Umbrella Policies Equipment Breakdown Ordinance or Law Backup of Sewers & Drains

Specializing in Multi-family, Affordable Housing & Home Owner Associations

Terri Simes Premier Income Property Insurance Serving all of California & Arizona CA License #0647512 Tsimes@farmersagent.com www.farmers.com/tsimes

501 N. Golden Circle Drive, Suite #208, Santa Ana, CA 92705

Call 714-966-3000 today! Smart choices last a lifetime. 60

Apartment News

www.aaoc.com

February 2021

ARIZE Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 Chao.Wang@ArizeHub.com Assure by Remote Ally Eddie Conlon 4431 Corporate Center Drive, Suite 121 Los Alamitos, CA 90720 (866) 439-0318 conlon@remoteally.com ATI 3360 La Palma Anaheim, CA 92806 (714) 412-0828 Kristen.attardo@ATIrestoration.com Baldwin Construction Stephanie Harrison 464 Cataract Avenue, Suite A San Dimas, CA 91773 (909) 592-2292 sharrison@baldwincontrusction.net Bassett Outdoor Contract Jonathan Bennett PO Box 1280 Haleyville, AL 35565 (205) 486-5102 jlbennett@bassettoutdoorcontract.com Bear Windows Inc. George Torres 1055 W 7th Street Los Angeles, CA 90017 (888) 470-2645 info@bearwindows.com

Behr Paint Lori Flores 1601 E. Saint Andrew Pl. Santa Ana, CA 92705-5044 (909) 248-5132 lorflores@behrpaint.com — www.behr.com BioSweepOC Rick Hatlelid 1121 Cleveland Court Lake Elsinore, CA 92530 (949) 445-4706 rkhatlelid@biosweep.com — www.biosweepoc.com

Organic all-surface protection of pathogens, fungi and mold for up to one year.

Black Bird Fire Protection, Inc. 10282 Trask Ave Ste D Garden Grove, CA 92843 (714) 462-6095 info@blackbirdfire.com BluSky Restoration Contract, LLC Jose Linares 1183 Warner Ave Tustin, CA 92780 (562) 528-8000 jose.linares@goblusky.com Brian Berg Insurance Services, Inc. 23101 Lake Center Drive, Suite 335 Lake Forest, CA 92630 (888) 791-7069 dyana@bbisinc.com — www.bbisinc.com BrightView Landscape Services, Inc. Kristina Schafer 1960 S Yale St. Santa Ana, CA 92704 (949) 438- 8528 Kristina.SChafer@brightview.com

February 2021

Buffalo Maintenance, Inc. Mr. Frank Alvarez 206 N. State College Blvd. Anaheim, CA 92806 (714) 956-8371 www.buffalomaintenance.com

See the Advertisers Index on Page 74 for the location of our ad.

Bugs Away Exterminators Craig Butler 210 E. Ellsworth Ave Anaheim, CA 92805 (714)290-1850 cbutler.bugsaway@gmail.com — www.bugsawayexterminators.com Commercial and residential pest control.

Buildian Construction Services, Inc. 621 South B Street, Suite B Tustin, CA 92780 (866) 504-0397 mark@buildianconstruction.com California Bath Restoration Carly Camacho 1920 E. Warner Ave., Suite 3P Santa Ana, CA 92705 (949) 263-0779 ccamacho@calbath.com

Complete kitchen and bath restoration and refinishing company.

California Rooter & Plumbing Mr. Mark Fowler 1905 E. Deere Ave. Santa Ana, CA 92705 (949) 222-2202

Plumbing and drain cleaning services. See the Advertisers Index on Page 74 for the location of our ad.

PSC Contact Index — continued on page 62

www.aaoc.com

Apartment News

PSC Contact Index —

CBRE Multifamily SoCal – Dan Blackwell & Team Daniel Blackwell 3501 Jamboree Road, Suite 100 Newport Beach, CA 92660 (949) 307-8319 dan.blackwell@cbre.com — www.cbre.com/invocmultifamily

continued from page 61

California Safety Agency Darrell Cowan 8932 Katella, Suite 108 Anaheim, CA 92804 (866) 996-6990 dcowan@csapatrol.com — www.csapatrol.com Career Strategies Ashley Loya 575 Anton Blvd, Suite 630 Costa Mesa, CA 92626 (949) 251-8811

Orange County multifamily investment property sales and 1031 exchanges. See the Advertisers Index on Page 74 for the location of our ad.

CSI recruits, staffs and in some cases trains their candidates for all onsite positions.

Chase Multifamily Lending 3 Park Plaza, Suite 1000 Irvine, CA 92614 (866) 937-7199 www.chase.com/mfl CheckpointID Gabe Jones 4100 Midway Road, Suite 1165 Carrolton, TX 75007 (757) 618-3918 emily@checkpointid.com

TOTAL

ROOTER & PLUMING, INC Phone: (714) 715-3315 totalbfrp@gmail.com / www.totalbfrp.com Lic # C36-1069122 Bonded & Insured / Serving all of orange county

drain cleaning

(kitchen, lavy, laundry, toilet)

$75.00 Main line snaking

(from 3- or 4-inch ground level access includes camera inspection)

$85.00 (discount available for multiple devices)

$75.00 slab leak repair

(locate, excavate, repair backfill & patch concrete)

$750.00 water heater install

(30-,40-,50- gallon gas avg price ground level install)

$1095.00 CALL US FOR ALL YOUR PLUMBING AND DRAIN CLEANING NEEDS prices good m-f 8am – 5pm and subject to change without notice

24 emergency service available Major credit cards accepted (3% charge)/ 0% Financing available Family owned and operated

Apartment News

www.aaoc.com

Business Banking, Apartment Loans/Commercial Loans.

Clear Expectations, Inc. Michael West 2372 Morse Avenue, Suite 505 Irvine, CA 92614 (949) 316-1116 mwest@clearexpectations.net www.clearexpectations.net/orange-county Commercial Restoration Company Jeff Mandell 9541 W. Ball Road Anaheim, CA 92804 (858) 922-3219 j.mandell@crcmail.com Community Pet Solutions 5609 Seashore Drive Newport Beach, CA 92701 (949) 288-0080 jed@communitypetsolutions.com Consensys Property Management Company Laurel Dial 1380 S. Anaheim Blvd Anaheim, CA 92805 (714) 772-4400 laureld@consensyspm.com — www.consensyspm.com Conservice Matt Gordon 750 S. Gateway Dr. River Heights, UT 84321 (866) 947-7379 communications@conservice.com Consolidated Appliance Rentals Taylor Terheggen 620 W. 135th Street Gardena, CA 90248 (310) 804-8774 taylort@apprents.com — www.apprents.com CoreLogic Lakiska Finger PO Box 9226 Coppell, TX 75019-9254 (510) 285-3983 lfinger@corelogic.com — www.corelogic.com

We are the leading screening and risk management provider for the multifamily industry.

backflow test

Citizens Business Bank Michael Duran 2650 E. Imperial Highway Brea, CA 92821 (714) 996-8150 mduran@cbbank.com — www.cbbank.com

February 2021

Cox Communications Alicia Gray 27121 Towne Centre Dr, Suite 125 Foothill Ranch, CA 92610 (949) 563-8163 alicia.gray@cox.com CSC Service Works Grace Madrid 14426 Bonelli Street City of Industry, CA 91746 (800) 954-9000, ext. 54302 gmadrid@cscserviceworks.com

CSC ServiceWorks delivers industry-leading laundry solutions to the multifamily industry.

David S. Schonfeld, A Professional Law Corp. 801 E. Chapman Ave. Fullerton, CA 92831 (714) 871-9004 david@evictionlaw.com — www.evictionlaw.com

Specializing in residential and commercial evicitons with flat rates and prompt, professional service.

DCM Services, Inc David Carlson PO Box 400 Pico Rivera, CA 92056 (800) 504-7103 dcmservices400@gmail.com

Flood Relief Specialists Lexi O’Leary PO Box 136 Lincoln, MI 48740 (989) 724-6622 lexi@frspecialists.com

Deans & Homer, Renter’s Insurance Debbie Halverson 110 E. Wilson Ave., Suite 102 Fullerton, CA 92832 (800) 345-2054 debbieh@deanshomer.com — www.InsureYourStuff.com Dedicated Transportation Services Richard Rodrigues 13700 Harbor Blvd., Suite B Garden Grove, CA 92843 (714) 371-3034 richthetowguy@yahoo.com www.dedicatedtransportationservices.com Dick Wardlow Insurance Brokers Matt Wardlow 233 High Street Moorpark, CA 93021 (805) 553-0505 x 320 mattw@wardlowinsurance.com — www.wardlowinsurance.com Insurance brokers specializing in apartments and commercial property. DM Smithco Duane Van Handel 1940 W. Orangewood Ave., Suite 201 Orange, CA 92868 (714) 456-9147v456-9983 dvh@dmsmithco.com Dunlap Property Group Paul Dunlap 801 E. Chapman Avenue Fullerton, CA 92831 (714) 879-0111 pdunlap@dpgre.com — www.dpgre.com Duringer Law Group, PLC Mr. Stephen C. Duringer, Esq. 181 S. Old Springs Road, 2nd Floor Anaheim Hills, CA 92809 (714) 279-1100, (800) 829-6994 toll free

FPK Security, Inc. Steve Flamm P.O. Box 55597 Valencia, CA 91355 (800) 459-4068 stevef@fpksecurity.com FSI Construction Tony Whitaker 5728 Teague Road Houston, TX 77041 (562) 243-6711 tony@fsiconstruction.com — www.fsiconstruction.com

See the Advertisers Index on Page 74 for the location of our ad.

FunFlicks Outdoor Movies Chad Hunter 11000 Brimhall, Suite 56 Bakersfield, CA 93312 (877) 263-0480 chad@funflicks.com Geiger Promotional Products Company Stephanie Haydon 17822 17th St, Suite 312 Tustin, CA 92780 (714) 913-2019 shaydon@geiger.com

PSC Contact Index — continued on page 64

9350 Narnia Drive Riverside, CA 92503 LIC #975880

Imperial Roof Management, Inc, a Residential, Commercial/HOA, and Apartments roof & rain gutter maintenance business has been providing services to all of Southern California. We specialize in management properties to assist property managers and building owners in ensuring their roof & gutter system maintenance are up to date. We offer roof preventive maintenance, roof leak repairs, seamless 5” and 6” rain gutter installations, repairs, and cleanings. Call us today!

Specializes in landlord/tenant law, debt collection, eviction. See the Advertisers Index on Page 74 for the location of our ad.

EmpireWorks Reconstruction and Painting Chet Oshiro 1682 Langley Ave. Irvine, CA 92614 (888) 278-8200 coshiro@empireworks.com — www.empireworks.com Expressions Home Gallery Sherri Galusha 17138 Von Karman Ave Irvine, CA 92614 (949) 271-2085 srgalusha@morsco.com Major appliances for apartments.

Farmer’s Insurance — Theresa Simes Agency Terri Simes 17155 Newhope Street #F Fountain Valley, CA 92708 (714) 966-3000 tsimes@farmersagent.com — www.farmersagent.com/tsimes Insurance for apartments, business, auto, home, life, etc. See the Advertisers Index on Page 74 for the location of our ad.

Fisher & Phillips 2050 Main Street, Suite 100 Irvine, CA 92614 (949) 851-2424 cbaran@laborlawyers.com

(951) 509-9321 or (888) 642-3070 service@imperialroofmanagement.com

www.imperialroofmanagement.com

February 2021

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 63

Go-Staff, Inc. Scott Crumrine 8798 Complex Drive San Diego, CA 92123 (858) 292-8562 Scott@go-staff.com — www.go-staff.com Gorman & Associates Sonya Loera PO Box 325 Brea, CA 92822 (714) 255-9998 info@wrgorman.com

See the Advertisers Index on Page 74 for the location of our ad.

Greentech Heat Solutions Tom Allen 4010 San Antonio Rd. Yorba Linda, CA 92886 (951) 833-6860 tom@greentechheat.com — www.greentechheat.com Heat treatment equipment & training for bedbugs.

GuardTop, LLC Jeff Luzar 32834 Pacific Coast Hwy, Suite 210 Dana Point, CA 92629 (949) 218-4319 info@guardtop.com Guardian Roofs by Sudduth Construction Inc. Helen Tredo 1010 N. Batavia St., Suite F Orange, CA 92867 (714) 633-3619 guardianroofsbookkeeping@gmail.com — www.guardianroofs.com Roofing systems for residential and commercial property for over 30 years. See the Advertisers Index on Page 74 for the location of our ad.

Apartment News

HandyCrew Services, Inc. Nir Bezalel 1400 Jefferson St., Suite E Anaheim, CA 92807 (714) 509-5045 nir@ochandycrew.com — www.ochandycrew.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HMWC, CPAs & Business Advisors David Eisenman 17501 17th St., Suite 100 Tustin, CA 92780 (714) 505-9000 david@hmwccpa.com HOMEE, Inc. Lisa Wagner 1413 .S Howard Ave, Suite 220 Tampa, FL 33606 (310) 780-2503 lisa@homee.com ICF for SoCalGas Multifamily Energy Efficiency Rebates Leslie Diaz-Villavicencio 555 W. 5th Street, Suite 3100 Los Angeles, CA 90013 (213) 312-1716 multifamilyrebates@icf.com Ingersoll Rand Jesse Estrada 11927 Ottawa Pl. #90 Chino, CA 91710 (909) 306-9390 jesse.estrada@irco.com

www.aaoc.com

February 2021

Insurent Rob McKenny 122 East 42nd Street, Suite 3600 New York, NY 10168 (646) 843-1713 cschoenau@insurent.com Investment Capital Real Estate Ignacio Diaz, Jr. 1 Park Plaza, Suite 600 Irvine, CA 92614 (949) 201-8817 id@investmentcapitalre.com — www.investmentcapitalre.com Specializing in the purchase, sale and 1031 exchange of apartment buildings.

Ironwood Plumbing, Inc. Carl Ludwig 101 S. Kraemer Blvd., Suite 100 Placentia, CA 92870 (877) 484-7575 carl@ironwoodplumbing.com — www.ironwoodplumbing.com ISU — The Olson Duncan Agency Jim Kinmartin 25550 Hawthorne Blvd #203 Torrance, CA 90505 (310) 373-6441 jim@olsonduncan.com — www.olsonduncan.com Independent insurance brokerage representing commercial building owners and operators.

Jetty Zakk Adoum 37 W 20th Street, #1101 New York, NY 10011 (240) 422-1965 zakk.adoum@jetty.com

PSC Contact Index — continued on page 66

NEW Stain Resistant Carpet

Vinyl Planks from

New Pad $ 30 Includes and Installation

$ 40 (material only)

Strong Durable Plush Carpet

Laminate Flooring from

sq. ft.

New Pad $ 50 Includes and Installation sq. ft.

sq. ft.

$ 40 (material only) sq. ft.

Many Other Selections for Residential and Commercial Carpet at the Same Low Price

Years in Orange County! • Carpet • Vinyl • Tile

• Laminate and Wood • Luxury Vinyl Planks and Tiles

An Excellent Service Record with Many Satisfied Customers

(714) 282-0174 731 W. Taft Avenue Orange, California 92865

Mon. – Fri. 9:00 A.M. to 5:00 P.M. Closed Saturday & Sunday LICENSE #1014622

February 2021

www.aaoc.com

Apartment News

PSC Contact Index —

KW Commercial Randy Combs 4010 Barranca Parkway, Ste 100 Irvine, CA 92604 (714) 658-3263 randycombs@kw.com

continued from page 64

JLE Property Management Denise Arredondo 202 E Broadway Anaheim, CA 92805 (714) 778-0480 www.jle1.com — denise@jle1.com

See the Advertisers Index on Page 74 for the location of our ad.

Kairos Investment Management Company Jon Needell 30242 Esperanza Rancho Santa Margarita, CA 92688 (949) 709-8888 jneedell@kimc.com — www.kimc.com Kay Properties & Investments Company Patricia Aballe 21515 Hawthorne Blvd, 360 Torrance, CA 90503 (855) 899-4597 info@kpi1031.com KD Electric Company Derrick Laughlin 17071 E. Imperial Hwy., Suite A6 Yorba Linda, CA 92886 (714) 223-2700 derrick@kdelectric.com — www.kdelectric.com

Electrical wiring & installation for remodels, tenant improvements, new constructions & additions.

Kimball, Tirey & St. John LLP Company Deborah Biggs 2040 Main St., Suite 500 Irvine, CA 92614 (800) 564-6611 deborah.biggs@kts-law.com

L and D Appliance Corp. Henry Hsu 11969 Telegraph Rd. Santa Fe Springs, CA 90670 (562) 946-1105 henryh@lndappl.com — www.lndappl.com L’Abri Management, Inc. 8141 E. Second Street, Suite 300 Downey, CA 90241 (714) 826-9972 www.labri-inc.com

Full service property management provider for 16+ units.

LA Hydro-Jet & Rooter Service, Inc. Mrs. Lorrie Baldwin 10639 Wixom St Sun Valley, CA 91352 (800) 750-4426 lbaldwin@lahydrojet.com LaundryUp Howard Lee 1070 N. State College Blvd. Anaheim, CA 92806 (714) 533-7835 hmlee_vp@yahoo.com — www.laundryup.com Livable Daniel Sharabi PO Box 475852 San Francisco, CA 94147 (877) 789-6027 comesave@livable.com — www.livable.com

Lloyd Pest Control David Hinrichs 1331 Morena Blvd, #300 San Diego, CA 92110 (619) 843-6369 david.hinrichs@lloydpest.com LoCali Management Group Nathan Poth 6789 Quail Hill Pkwy, Ste 625 Irvine, CA 92603 (714) 747-9074 Nathan@livinglocali.com — www.livinglocali.com Boutique style property management.

LTV Mortgage Capital Joe Gomez 2831 Camino del Rio South, Suite #308 San Diego, CA 92108 (619) 508-9629 joe.gomez@ltvmortgage.com — www.ltvmortgage.com Marcus & Millichap Jon Giannola 19800 MacArthur Blvd Ste 150 Irvine, CA 92612 (949) 419-3200 jgiannola@marcusmillichap.com

See the Advertisers Index on Page 74 for the location of our ad.

McCarthy Roofing Aaron Martin 625 W. Katella Ave. #29 Orange, CA 92867 (714) 538-3330 customerservice@mccarthyroofing.com

See the Advertisers Index on Page 74 for the location of our ad.

AMS CONSTRUCTION “Your Trusted Partners”

Renovation & Roofing Expert Interior & Exterior Renovation:

Roofing:

• • • • • • • •

Dry Rot Repairs Stucco & Paint Structural Repairs Drywall & Texture Parking Lots Concrete Electrical & Plumbing Window Replacement

Commercial Roofing Residential Roofing Structural Repairs PVC TPO Tile Shingle Fluid Applied System

www.amsroofingconstruction.com LIC# 992388

Call for a FREE Inspection!

info@amsroofingconstruction.com

833-267-7663

Rated #1 Construction Company in Southern California! Excellent Customer Service & Competitive Pricing!

Apartment News

www.aaoc.com

February 2021

BONA FIDE MORTGAGE Serving multi-family owners since 1983

Apartment Financing

• 2–4 units

• 5+ units

“Depend on us” Nick Lieberman Owner/President AAOC Board Member Author, Pulse on the Marketplace

(949) 651-0999

nlieberman@cox.net www.bonafidemortgage.com

McCormack Roofing Weatherproofing & Construction Chris Maxey 1260 N. Hancock St. Suite 108 Anaheim, CA 92806 (714) 777-4040 chrism@mccormackroofing.com — www.mccormackroofing.com See the Advertisers Index on Page 74 for the location of our ad.

Mesa Artificial Turf/Garage Doors David Vento 4915 E Hunter Ave Anaheim, CA 92807 (714) 598-1996, Ext: 2232 dvento@mesagaragedoors.com Milgard Windows & Doors Mike Mills 26879 Diaz Road Temecula, CA 92590 (951) 536-0275 mikemills@milgard.com — milgard.com

Manufacturer, aluminum/vinyl/fiberglass replacement/new construction windows and doors

Moore Replacements Mike Moore 1525 W MacArthur Blvd, Unit 16 Costa Mesa, CA 92626 (714) 963-0505 mike@moorereplacements.com Morgan Skenderian Investment Real Estate Group Company 4590 Mac Arthur Blvd., Suite 260 Newport Beach, CA 92660 (949) 251.8800 md@morganskenderian.com

Multi Team Services Teresa Mendoza 17321 Irvine Blvd, #205 Tustin, CA 92780 (714) 727-6348 teresa@multiteam.net National Service Company Ms. Mary Ann Dillard 845 N Commerce St Orange, CA 92867 (714) 633-1811 mdnational@yahoo.com — www.apartmentlaundry.com

NPM Staffing an InterSolutions Company Laura Aliberti 2400 East Katella Ave., Suite 800 Anaheim, CA 92806 (949) 307-1595 laliberti@npmstaffing.com — www.npmstaffing.com OC Concrete LLC Brandon Koslosky 4320 E La Palma Ave Anaheim, CA 92807 (714) 524-6067 brandon.occoncrete@gmail.com — www.occoncrete.net

Newmeyer & Dillion, LLP Rondi Walsh 895 Dove Street, 5th Floor Newport Beach, CA 92660 (949) 854-7000 rondi.walsh@ndlf.com Newport Exterminating Dara Kremer 16661 Millikan Ave Irvine, CA 92606 (949) 261-0700 darak@newportexterminating.com NEXT LEVEL Property Solutions, LLC Marie Kaplan 2030 Main Street, Suite 1300 Irvine, CA 92614 (949) 260-4775 mariek@nextlevel-ps.com — www.nextlevel-ps.com NFP Property & Casualty Eric R. Marrs 1551 Tustin Avenue, Suite 500 Santa Ana, CA 92705 (714) 975-8429 eric.r.marrs@nfp.com — www.nfp.com

OC Professional Maintenance Team Jennifer Barragan 1180 W. Ball Rd. #9134 Anaheim, CA 92812 (714) 583-8633 info@ocproteam.com

See the Advertisers Index on Page 74 for the location of our ad.

Commercial, Personal & Health Insurance.

February 2021

Anything related to concrete

See the Advertisers Index on Page 74 for the location of our ad.

Oliver Mahon Asphalt Michelle Hogge 182 Wells Place Costa Mesa, CA 92627 (949) 548-6398 admin@olivermahon.com Opti-Fit Fitness Solutions Eric Konz PO Box 6716 Folsom, CA 95763 (888) 601-4350 ekonz@opti-fit.com — www.opti-fit.com

PSC Contact Index — continued on page 68

www.aaoc.com

Apartment News

PSC Contact Index — continued from page 67

Optim Real Estate Services Company Tom Gibbons 620 Newport Center Drive, 11th Floor Newport Beach, CA 92660 (949) 200-4610 tom@optimres.com Optimum Seismic, Inc. Ali Sahabi 5508 S. Santa Fe Ave. Vernon, CA 90058 (323) 605-0000 asahabi@optimumseismic.com — www.optimumseismic.com See the Advertisers Index on Page 74 for the location of our ad.

Orange Coast Plumbing, Inc. Mark Haney 1506 Clinton St. Santa Ana, CA 92703 (714) 953-1111 ocp@orangecoastplumbing.net Orco Apartment Supply, Inc. 7472 Orangewood Avenue Garden Grove, CA 92841 (888) 255-6726 orcoapt@orcoaptsupplies.com — www.orcoaptsupply.com

Carpet, appliances, electrical, plumbing, draperies/blinds, mailboxes, water heaters. See the Advertisers Index on Page 74 for the location of our ad.

Pacific Environnemental & Abatement Solutions, Inc. Kristine Ramos 12821 Western Avenue Garden Grove, CA 92841 (714) 379-5029 kristine.ramos@peas1.com — www.peasolutions.com

Pacific Premier Bank Daniel Borland 17901 Von Karman Ave Suite 1200 Irvine, CA 92614 (949) 502-4325 dborland@ppbi.com — www.ppbi.com

See the Advertisers Index on Page 74 for the location of our ad.

Luminous Joel Duchesne 2911 1/2 Hewitt Ave., Suite 8 Everett, WA 98201 (866) 387-7275 help@luminousresidential.com PAS Purchasing Solutions 2777 West Lane Houston, TX 77027 (214) 223-2555 kevin@pasonline.com Patio Guys Joanna Solis 2907 Oak St Santa Ana, CA 92707 800-310-4897 commercial@patioguys.com PRC Restoration Freddy Rodriguez 23839 Banning Blvd Carson, CA 90745 (562) 490-6900 info@prcrestoration.com — www.prcrestoration.com Prestige Property Management Brad Clark 1500 Adams Ave., Suite #201 Costa Mesa, CA 92626 (949) 933-1518 brad@prestige-pm.com — www.prestige-pm.com Full Service Real Estate.

ProActive Realty Investments Rita Aguila 1913 E. 17th Street, Suite 217 Santa Ana, CA 92705 (714) 541-3138 rita@proactiveri.com — www.proactiveri.com

Property Management Multifamily & Single Homes, Real Estate Sales. See the Advertisers Index on Page 74 for the location of our ad.

ProWest LLC Tyler Abbott 22961 Triton Way, Suite B Laguna Hills, CA 92653 (602) 531-5683 protylera@gmail.com R&B Wholesale Distributors, Inc. David Rhodes 2350 S. Milliken Ontario, CA 91761 (909) 230-5400 drhodes@rbdist.com — www.rbdist.com

See the Advertisers Index on Page 74 for the location of our ad.

ReassureRent Eric Jarvis 5955 De Soto Ave, Ste 250 Woodland Hills, CA 91367 (833) 383-6268 ericj@elevatemgt.com

Insurance that manages the eviction and pays you lost rent. See the Advertisers Index on Page 74 for the location of our ad.

Redwood Mortgage Mike Micci 177 Bovet Road, Suite 520 San Mateo CA 94402 (949) 793-5130 mike.micci@redwoodmortgage.com Renoir Staffing, LLC Melissa Baksic 1111 W. Town & Country Rd. #42 Orange, CA 92868 (714) 363-5658 sales@renoirstaffing.com Renter’s Legal Liability Bret Brockbank 280 South 400 West, Suite 220 Salt Lake City, UT 84101 (801) 994-0237 info@rllinsure.com Rentler Barton Strawn 200 Civic Center Drive, Suite 150 Sandy, UT 84070 (888) 222-1009 www.rentler.com/partner/aaoc — membership@rentler.com RentPath Laura Lemansky 950 East Paces Ferry Road NE, Suite 2600 Atlanta, GA 30326 (949) 943-5177 llemansky@rentpath.com RentVision Meghan Kamran 1001 S 70th Street, Suite 201 Lincoln, NE 68510 (402) 617-8368 meghan.kamran@rentvision.com Restoration Management Company Staling Ngoy 25172 Artic Ocean Dr., Suite 100 (800) 400-5058 mlopez@rmc.com — www.rmc.com Rey Insurance Services, Inc. Mike Rey 27130 Paseo Espada B523 San Juan Capistrano, CA (949) 487-9661 mike@reyinsuranceservices.com — www.reyinsuranceservices.com See the Advertisers Index on Page 74 for the location of our ad.

PSC Contact Index — continued on page 70

APPRAISALS & VALUATIONS ➢ Real Estate Appraisals (for: asset management, buyers, sellers, lenders, etc.) ➢ Apartments, commercial, retail, office, industrial, residential, land, etc. ➢ All of Southern California ➢ All sizes; large or small complexes ➢ Expert witness, legal proceedings ➢ 25 years of appraisal experience

Lee Walker, MAI

Lee Walker Appraisals Orange, CA 92867 68

Apartment News

www.aaoc.com

February 2021

714-744-1074 www.leewalkerappraisals.com

VA N G UA R D

COMMERCIAL REAL ESTATE ADVISORS

PROPERTY MANAGEMENT

OUR MISSION

Increase owner cashflow & remove the stress of management by streamlining maintenance & accounting Is your property performing to its full potential? Contact SVN Vanguard for a property evaluation

24 hour response including fire & water damage Multiple crews Small & large jobs Fully licensed, bonded & insured Insurance company approved All employees covered by worker compensation

SVN Vanguard is proud to offer our own in-house

Maintenance & Construction services

714.446.0600 â&#x20AC;˘ www.svnvanguard.com

February 2021

www.aaoc.com

Apartment News

PSC Contact Index —

South Coast Real Estate & Property Management 1927 Harbor Blvd., #370 Costa Mesa, CA 92627 (800) 541-1962 paul@southcoastrealestatebroker.com

continued from page 68

Reynolds Realty Advisors Elizabeth Reynolds 3900 E Miraloma Ave, Suite H Anaheim CA, 92806 (866) 613-7772 Elizabeth@ReynoldsRealtyAdvisors.com www.ReynoldsRealtyAdvisors.com Roberts Management & Investments Ray Roberts 3532 Katella Ave, Suite 111 Los Alamitos, CA 90720 (562) 430-3588

See the Advertisers Index on Page 74 for the location of our ad.

RokitNow Bhavin Patel 26895 Aliso Creek Rd #B329 Aliso Viejo, CA 92656 (855) 765-4866 info@rokitnow.com — www.rokitnow.com

Text messaging services to help communicate with your customers.

Rose Paving LLC Ryan Strzalka 10200 Matern Place Santa Fe Springs, CA 90670 (562) 243-0426 rstrzalka@rosepaving.com — www.rosepaving.com Parking lot maintenance.

40 Years of Property Management Experience in Orange County. See the Advertisers Index on Page 74 for the location of our ad.

Royal Roofing.com (RWS&P, Inc.) Steve Pinkus 6831 Suva St. Los Angeles, CA 90201 (562) 928-1200 steve@royalroofing.com — www.royalroofing.com

Specializing in flat/low slope roofs, comp. & wood shingle and tile roofs. Solar panel installation. See the Advertisers Index on Page 74 for the location of our ad.

Satellite Management Company Paul Conzelman 1010 E Chestnut Ave Santa Ana, CA 92701 714) 558-2411 ext 124 pconzelman@satellitemanagement.com Schiff & Shelton Laurie Schiff 3700 Campus Drive, Suite 202 Newport Beach, CA 92660 (949) 417-2211 laurie@schiff-shelton.com S M Painting Corp. Salvador Munguia 417 S. Associated Rd. #212 Brea, CA 92821 smpaintscheduling@gmail.com

See the Advertisers Index on Page 74 for the location of our ad.

Apartment News

Southern California Regional Energy Network Company Courtney Owen 555 W. 5th St, Ste 3100 Los Angeles, CA 90013 (903) 830-2126 courtney.owen@icf.com Spicer Mechanical Chad Hegreberg 1210 N. Jefferson #K, Anaheim, CA 92807 (714) 279-9100 chadh@spicermechanical.com — www.spicermechanical.com Strategic Sanitation Services Eric Lenning 25801 Obrero Drive #11 Mission Viejo, CA 92691 (877) 271-7909 ericl@wasteoptimize.com Sullivan Property Management Marco Vartanian 2101 E Fourth St., Suite 200A Santa Ana, CA 92705 (714) 541-0288 Ext: 217 info@sullivanpm.com — www.sullivanpm.com SVN / Vanguard — Cameron Irons Cameron Irons 120 W. 5th Street #210 Santa Ana, CA 92701 (714) 446-0600 cirons@svn.com — www.svnvanguard.com

See the Advertisers Index on Page 74 for the location of our ad.

TAG / AMS, Inc. Rick Denver 10572 Chestnut Street Los Alamitos, CA 90720 (562) 280-0177 rickdenver@tagams.com The Bank of Southern California Pam Marble 625 The City Drive, Suite 140 Orange, CA 92868 (714) 352-7475 pmarble@banksocal.com The Bee Man Jerry Bryant 25652 Taladro Circle, Suite G Mission Viejo, CA 92691 (949) 455-0123 b@beemanbuzz.com — www.beemanbuzz.com

www.aaoc.com

February 2021

The Door & Window Company Elsa Pizana 1529 W. Alton Avenue Santa Ana, CA 92704 (714) 754-4085 elsa@thedoorandwindow.com The Liberty Company Brokers, Inc. Gary A Wells 111 Pacifica, Suite 230 Irvine, CA 92618 (949) 682-3086 gwells@libertycompany.com The Liberty Group Stefanie Koslosky 500 N. State College, Suite 1100 Orange, CA 92868 (657) 221-2340 stefaniek@thelibertygroup.com — www.thelibertygroup.com The Management Works Chip Robinson 1303 Avocado Ave #260 Newport Beach, CA 92660 (949) 644-2063

www.mgtworks.com  We provide apartment property management in Southern California.

Titanium Restoration Services Company Victor Martinez P.O. Box 4584 Anaheim, CA 92801 (714) 290-5875 titaniumrestoration@gmail.com TO’ and MO’ Towing Robert Heer 518 N. Poinsettia Ave. Santa Ana, CA 92701 (714) 543-0879 rchjr@pacbell.net Towing company with 4 locations in Orange County.

Total Rooter & Plumbing 1920 W. Commonwealth #2304 Fullerton, CA 92837 (657) 217-6557 totalbfrp@gmail.com

See the Advertisers Index on Page 74 for the location of our ad.

TouchPoint Brian Maguire 13681 Newport Ave, Suite 8118 Tustin, CA 92780 (714) 614-8221  brian@touchpoint365.com — www.touchpoint365.com Urban Surfaces Krysten Stiffler 1121 Olympic Drive Corona, CA 92881 (951) 223-9845 Krysten.S@UrbanSurfaces.com — www.urbansurfaces.com

USGI — Upland Group William Estela 2390 E. Orangewood Avenue #520 Anaheim, CA 92806 (855) 787-5263 westela@usg.org — www.usg.org Valet Living Briana Sellers 100 South Ashley Drive, Suite 700 Tampa, FL 33602 (813) 248-1327 briana.sellers@valetliving.com — www.valetliving.com Vesync Chao Wang 1065 N. Pacificenter Dr, Suite 410 Anaheim, CA 92806 (714) 479-2050 danica.chin@vesync.com WASH Multi Family Laundry Systems Tracy McMahon 100 N. Sepulveda Blvd., 12th Floor El Segundo, CA 90245 (800) 421-6897 Ext: 1625

Cures & Solutions — continued from 38

YoKartz LLC Olga Biedak 25 Waldorf Irvine, CA 92612 (858) 354-6924 olga@yokartz.com Zillow Group Rentals Sarah Garman 1301 Second Avenue, Floor 31 Seattle, WA 98101 (206) 757-4830 rentalsevents@zillowgroup.com — www.zillow.com Zumper 49 Geary St. San Francisco, CA 94108 714) 262-4213 darcy@zumper.com

only officer manager, but also as property manager, transaction coordinator and real estate agent. Founded in 1972 by William (Bill) R. Gorman, this Brea-(CA)-based firm focuses on personalized wealth building through real estate. With a client-first philosophy, the firm serves as a n expert resource for informed decision-making and transitioning that creates sustainable legacies for investors and their heirs.

Coin-operated laundry equipment. See the Advertisers Index on Page 74 for the location of our ad.

Water Heater Man, Inc. Jim Green 570 W. Freedom Ave. Orange, CA 92865 (714) 282-7098 tommyg@waterheatermaninc.com

Water Heater/boiler service and installation.

Wesierski & Zurek, LLP Terence P. Carney Thomas B. Cummings One Corporate Park Dr., Second Floor Irvine, CA 92606 (949) 975-1000 tcarney@wzllp.com tcummings@wzllp.com — www.wzllp.com

Defense of Landlord/Tenant, Premises Liability and Employment Matters.

West Coast Drywall & Paint Aaron Fernandez 1610 W. Linden Avenue Riverside, CA 92507 (951) 778-3592 aaron.fernandez@wcdp.com WICR Waterproofing & Decking 901 E. Taquitz Canyon Way, Suite A105 Palm Springs, CA 92262 (888) 388-9427 sean@wicr.net WIRE Associates 840 Newport Center Dr #100 Newport Beach, CA 92660 (949) 677-3466 cw@newOChome.com Yardi Systems Inc. 430 S. Fairview Avenue Goleta, CA 93117-3124 (805) 699-2040 kelly.krier@yardi.com

Do you know…

Pest Control for Professionally Managed Properties OFFICE

RETAIL

INDUSTRIAL

RESIDENTIAL

Eco-Friendly Solutions | Serving Southern California

Pest Control

Pigeon Control

Termite Control

Rodent Control

Bee Control

Gopher Control

AAOC is non-profit? That means YOUR dollars come back to

YOU!!

1.877.522.2377 | www.AccessExt.com February 2021

www.aaoc.com

Apartment News

ADVERTISERS’ INDEX

February 2021 Apartment News Magazine

Articles inside

The Benefits of AAOC Membership

Membership Milestones

Fair Housing Webinar

Legal Corner

Tenant Screening Webinar

Dear Maintenance Men

A 2020 Case Study: NAA and COVID-19 Advocacy

Workplace Harassment Prevention Training

Benefits of Earthquake Resilient Communities

January General Membership Meeting Recap

Lunchtime Learning