To make your payment, visit your financial institution's website. Choose University of Ottawa as your account name and enter your student number as your account number.

Normally, payments you make online appear on your statement within 72 hours.

Housing: If you are paying for your housing fees only, you may choose “University of Ottawa – Housing” as the beneficiary and enter your student number as your account number.

To pay the full balance of your student account, including tuition fees, housing fees and any other fees appearing on your statement of account, choose “University of Ottawa” for the payee.

If you have a Canadian bank account, you may make a payment at the teller with a copy of your statement of account. Your student number printed on the top right-hand corner of your statement of account is needed to ensure the payment is transferred to your student account.

To access your statement of account log in to uoZone, click the Applications tab, select Student Center and click on Statement of Account.

Don't have a bank account or need a bank close by? 

Just bring your University of Ottawa statement of account to the National Bank branch at 232 Rideau Street. The bank will accept your payment, stamp your statement as proof of payment and transfer your payment to the University of Ottawa within 72 hours. Please note that there is a $2 fee for this service.

Important: The National Bank branch at 232 Rideau Street is temporarily closed. You may visit the branch at 50 O'Connor or 355 Montreal Road.

Important: Be sure that your student number is written on each cheque, bank draft or money order, to the order of The University of Ottawa.

Allow 2 weeks after reception of this type of payment for the credit to be reflected on your student account. For faster results, please use electronic payments.

The mailing address to send this method of payment is:

InfoService
Tabaret Hall
75 Laurier Avenue East
Ottawa ON  K1N 6N5

The University of Ottawa does not accept post-dated cheques. 

Important: If the bank returns your cheque, an administrative fee of  $40* is added to your account, in addition to late payment fees and interest at the prime rate of the National Bank of Canada plus 9%, if applicable.

These administrative fees have been approved by the Board of Governors.

If you are an international student, the CIBC International Student Pay platform allows you to securely pay student fees (which are in Canadian dollars) in the currency of your choice. Please note that you do not need to go to a CIBC bank branch or have a CIBC bank account to use this service. See the CIBC information sheet for more details.

Steps to follow:

Step 1: Log in to uoZone from the Students page. Under Finances and jobs, select International Payment Options.

Step 2: Select CIBC International Student Pay

Step 3: Process the payment.

• Your name and student number are automatically entered.
• Enter the amount to be paid in Canadian dollars.

Step 4: On the CIBC platform

• Select the country you're paying from.
• Insert the fee amount in Canadian dollars.
• Choose your preferred payment option.
• Finalize the transaction

Step 5: Note your Reference ID to track your payment.

Steps to follow (third party):

Step 1: Select CIBC International Student Pay.

Step 2: Process the payment.

• Enter the student's name and student number; please be sure to double-check the student's information to ensure the payment is credited to the correct student account.

• Enter the student’s date of birth and the student’s uOttawa email address.
• Enter the amount to be paid in Canadian dollars.

Step 3: On the CIBC platform

• Select the country you're paying from.
• Insert the fee amount in Canadian dollars.
• Choose your preferred payment option.
• Finalize the transaction

Step 3: Track your payment using your Reference ID.

If your local currency is not on the list of payment options, you must choose another currency for your payment.

For other questions about this payment system please contact CIBC by email at [email protected] or call:

• from North America (toll free): +18446378898
• from India (toll free): +1800121661661
• from anywhere else in the world: +919071373838

The amount you transfer to the University of Ottawa must be only for university fees. To find out your balance, see your online statement of account. The University of Ottawa reserves the right to hold any funds sent in excess of tuition and other university fees for a subsequent session.

If you are an international student, Convera bank-to-bank transfer allows you to securely pay student fees (which are in Canadian dollars) in the currency of your choice.

See the Covera information sheet for details.

Steps to follow:

Step 1: Log in to uoZone from the Students page. Under Finances and jobs, select International Payment Options.

Step 2: Select Convera.

Step 3: Process the payment.

• Your name and student number are automatically entered.
• Enter the amount to be paid in Canadian dollars.
• Select the currency you're paying in.*
• Finalize the transaction.

Step 4: Initiate the bank transfer.

• Take the confirmation page to your local bank.
• Your bank then transfers the funds to Convera.

Step 5: Track your payment

Steps to follow (third party):

Step 1: Select Bank-to-bank transfer for international students.

Step 2: Process the payment.

• Enter the student's name and student number; please be sure to double-check the student's information to ensure the payment is credited to the correct student account.

• Enter the amount to be paid in Canadian dollars.
• Select the currency for the payment.*
• Finalize the transaction.

Step 3: Initiate the bank transfer.

• Take the confirmation page to your local bank.
• Your bank then transfers the funds to Convera.

Step 4: Track your payment

If your local currency is not on the list of payment options, you must choose another currency for your bank-to-bank transfer.

Please note that the exchange rate quoted is valid for 72 hours from the time indicated on the confirmation you receive after clicking on the Submit button. Convera must receive your payment within 72 hours of you receiving the currency quote. If Convera receives your payment after the 72-hour period, it makes the currency conversion using the current exchange rate.

For other questions about this payment system, please contact Convera.

The amount you transfer to the University of Ottawa must be only for university fees. To find out your balance, see your online statement of account. The University of Ottawa reserves the right to hold any funds sent in excess of tuition and other university fees for a subsequent session.

Elimination of grace period

Please note that starting with the fall 2020 term, you will no longer have to request a grace period to pay your tuition fees. The deadline for paying tuition fees will now be the same as the deadline to withdraw from a course with a full reimbursement.  

If your university fees remain unpaid after the deadline, interest and late payment fees will apply, even if you haven’t received your government loan or grant. The University of Ottawa is not responsible for external waiting periods. We recommend that you apply for financial aid at least two months before the start of classes.

As a government loan recipient, you must use the loan to first pay your University of Ottawa tuition fees, and then pay any other educational or living expenses. For more information, see the Financial Aid and Awards website.

This payment plan is not available during the Spring/Summer term.

This plan is limited to the current term only and is intended for students who wish to reduce the interest and late fees incurred on their account. Please note that the Promise to Pay is only available for the Fall and Winter terms. In order to benefit from this arrangement, you will need to complete the following steps:

1. 50% of the amount owed to the University for the 2024 Winter term must be paid, as well as all of any previous debt, prior to signing the Promise of Pay. Duly note that the reception of payment is typically 3 business days.

2. Once your payment has been applied to your student account, you will be able to click on the Promise To Pay option. In your uoZone account, click on Applications, then Payment plan before February 2, 2024. Despite the Promise to Pay plan, duly note that interest fees will continue to be applied to your residual balance.

3. In order to avoid late fees, you must pay in full your outstanding balance, the remaining 50% must be paid in two equal monthly installments. The first payment must be made by March 2, 2024, and the second payment must be made no later than April 2, 2024.

IMPORTANT NOTICE: When you sign up for the Promise to Pay plan, interest charges will be automatically applied to your account based on the outstanding balance following your initial 50% payment. The interest rate applied is calculated as the Bank of Canada's prime rate plus an additional 9%. 
Please note that once you've enrolled in the payment plan, these interest charges cannot be waived, even if you pay the full balance before the specified deadline. Therefore, we strongly advise you to thoroughly consider the necessity of subscribing to this payment plan before proceeding.

If your account is not paid in full by April 2, a $60 late-payment fee will be applied to your account. Additionally, you will not be permitted to register for the following term or receive school documents (diplomas, transcripts, letters of permission, official confirmations, etc.) until the outstanding amount is paid in full.

Reminder: To qualify for this plan, your university account must be in good standing, i.e. you must have paid in full all prior debt and have respected all of your previously agreed-upon promises or commitments.

The Promise to Pay for the 2024 Winter term will be available from November 30, 2023.

Winter 2024

In order to qualify for this new Payment Plan for Graduate Students you must meet the following criteria:

• Have an Assistantship Contract.
• Be in good financial standing with the University, that is, you must have settled any older debt in your student account.
• Submit a copy of your Assistantship Contract no later than February 2, 2024 by email to [email protected].
• Pay your university fees in three equal instalments, February 15, March 15 and April 15, 2024 to avoid penalties.

We recommend you pay online through your financial institution.

Spring/Summer 2024

In order to qualify for this new Payment Plan for Graduate Students you must meet the following criteria:

• Have an Assistantship Contract.
• Be in good financial standing with the University, that is, you must have settled any older debt in your student account.
• Submit a copy of your Assistantship Contract no later than May 24, 2024 by email to [email protected].
• Pay your university fees in three equal instalments, June 15, July 15 and August 15, 2024 to avoid penalties.

Step 1: Submit the Billing Authorization Form

As a sponsored student, you must ensure that the Billing Authorization Form (PDF, 646KB) is sent to Student Accounts at the University of Ottawa at least one month prior to the academic fees payment deadline so as to prevent the consequences of having an overdue account.

You must contact your sponsor to find out the conditions and length of the agreement.

If you want us to disclose information about your financial account, your program of study and your courses to your sponsor, you must provide written authorization by completing a Third-Party Authorization Form to Release Student Information (PDF, 628KB) and send it to Student Accounts.

Step 2: Payment

Once the sponsorship agreement has been added to your student account, you will see a credit under the name “Balance transferred to sponsor”. This represents the amount that will be paid by your sponsor. Any unpaid balance is your responsibility.

This credit does not represent a payment. It simply means that we have updated the changes to your sponsor’s account. It is your responsibility to follow up with your sponsor to make sure the payment is made within the prescribed limits. At any time, you can verify the balance outstanding by emailing us at [email protected].

In case of unpaid payment, please contact your sponsor as soon as possible.

Step 3: Renewal of sponsorship agreement

When your sponsorship agreement expires, you are responsible for paying your university fees. If you must register for further terms, you must ask your sponsoring organization to renew the sponsorship agreement.

If you must submit a transcript to renew the sponsorship agreement, you can request one from InfoService. However, if you have an unpaid balance and your account is frozen, you must contact your sponsor to settle your account first.

Insurances

Membership in a health and dental insurance plan is mandatory for all students. If you have a health and dental coverage comparable to the plans at the University of Ottawa, you have until September 30th to opt out of the University’s plan, from your uoZone account.

If you are a foreign student, you will also have UHIP insurance charges added to your account. Membership in the University Health Insurance Plan (UHIP) is mandatory. For any questions regarding this insurance, please contact the International Office.

Your responsibility

It is important to fill out the Billing Authorization Form (PDF, 646KB) confirming that you are taking responsibility for the sponsored student’s university fees at least one month before the start of classes.

You must make payments based on the invoices issued to you by the university, while meeting the payment deadlines. The invoices are always in Canadian dollars.

Due to the agreement conditions, the student’s statement of account might sometimes differ from the one sent to you. If changes are made to the invoice during the term because the student drops or adds a course, you will receive a revised invoice or a refund if applicable.

Overdue accounts

An overdue account can prevent a student from enrolling in other courses or from obtaining official documents from the University of Ottawa. In such cases, it is possible that a financial officer from Student Accounts will make a courtesy call to inform you of the situation.

If the amount due is not paid, the university reserves the right to cancel the agreement at its discretion. The student must then pay the amount due immediately.

For more information on methods of payment for sponsored students’ university fees, please see the Methods of payment section.

Irrespective of the method of payment chosen, it is essential to include the student number so that we can direct the payment to the correct student account.

Payments received in American dollars are converted using the exchange rate on the day of receipt. Overpayments or underpayments resulting from the conversion are applied to the student’s account.

We treat payments received from an organization for a student without the Billing Authorization Form filled out as payments received from a third party, not a sponsor. Late fees and interest applied after the published payment deadlines are not cancelled and become the student’s responsibility.

If a student withdraws from a program or drops a course or takes any other action that results in a credit to his or her account, the university examines the case and refunds the overpayment to the sponsor, if applicable.

For payments received by international bank transfer, we return the overpayment to the bank from which the initial payment came.

If you believe you have overpaid, please communicate with us to find out more about requesting refunds.