Product-Led Growth is the go-to-market strategy that relies on using the product as the main vehicle to acquire, activate, and retain customers. In this (summarized and simplified) deck, I will explore:
- Why the fastest growing startups use a product-led GTM strategy
- The role of Sales and Marketing under this GTM
- Main marketing and product KPI's
- B2B martech stack
- Pricing SaaS
- Bottom up targeting
The document discusses strategies for shifting to a product-led growth model. It begins with an agenda that covers why product-led growth is important, elements of a successful strategy, and strategies for adopting a product-led approach. Some key points include: technology is becoming deflationary, lowering barriers to entry and increasing competition; buyers prefer self-education over sales; and product experiences have become essential to the buying process. The benefits of product-led growth are listed as dominant growth engine, lower customer acquisition costs, and better user experience. Questions are asked about a company's product-led journey, how marketing/sales influence the roadmap, and which growth model is best. A framework is presented to evaluate market strategies like disrupt
Dan Olsen, The Lean Product Playbook , @danolsen
Room: C260
Everyone working on a new product is trying to achieve the same goal: product-market fit. Although product-market fit is one of the most important Lean Startup concepts, it’s also the least well defined. Dan Olsen shares the top advice from his book The Lean Product Playbook, including the Product-Market Fit Pyramid: an actionable model that breaks product-market fit down into 5 key elements. Dan also explains the Lean Product Process, a 6-step methodology with practical guidance on how to achieve product-market fit, illustrated with a real-world case study.
Why Product-Led Growth is the most effective GTM strategyMickey Alon
This document discusses how a product-led growth strategy can be more effective than traditional sales-led approaches. It advocates building products that drive customer acquisition, retention, and expansion through early access and personalized onboarding. Key aspects include focusing on product usage metrics to identify high-value customers, continuously optimizing the first user experience, and ensuring alignment between product, sales, and success teams around a north star metric. Adopting this approach can result in benefits like better correlating user behavior with buying intent and building products customers love.
Beyond the Hype: A Realistic Look at Product-Led GrowthProduct School
The document discusses product-led growth (PLG) as a business model where the product is designed to acquire, engage, and retain customers through a freemium model. It defines PLG in terms of acquisition, retention, and monetization across product, marketing, and sales. Key learnings include that net new product-led acquisition is rare; having a free version can unlock acquisition; metrics will need to evolve; the product rarely goes alone; and using product signals can help uncover customer needs for monetization through product-led sales.
Prioritization Method for Every Case by fmr Atlassian Principal PMProduct School
This document discusses prioritization methods for product management. It provides examples of prioritizing features for a restaurant website, online furniture store, and kitchen remodeling project. For each case, it assigns the features to different prioritization buckets like "must-have" and "could-have". It also discusses challenges with prioritization like lack of data and stakeholder alignment. The document recommends using an importance vs difficulty matrix method which allows for group discussion to better understand priorities and reduce risks when data is limited. It emphasizes that the goal of prioritization is understanding and alignment rather than using a single method.
Sales Impact Academy Coach, Mark Walker gives a preview of this foundational course.
You will learn:
1. How to identify the real pain points in your target market.
2. Which go-to-market model is best suited to your businesses.
3. Learn about the key success metrics you need to track.
Key Points:
1. Don’t be a solution in search of a problem - Consider the demand in the market first and then build a product for that pain.
2. Frame your key competitors as villain’s - it is a great way of identifying a problem and rallying people behind your product.
3. Be a pill not a vitamin - Is your product a ‘must have’ or a ‘nice to have’?
4. Your ICP should be narrow enough that you are able to streamline your entire operation and make your capital more efficient - you will have to say no to people.
5. A genuine go-to-market model considers every stage of the funnel.
Case Study: Innovative, Fun Marketing Tool Go-to-Market Plan (Cisco myPlanNet)Petra Neiger
A few slides from the go-to-market plan for the Cisco myPlanNet simulation game, incl. traditional and social media marketing. Some integration examples also included.
Oct 2009 - Jan 2010 results:
- 77,730 unique hits
- 23,234 downloads
- 25,658 Facebook fans
- Played in 130 countries by over 2,500 institutions
- Press and analyst coverage
Product-Led Growth by Amazon Senior Product ManagerProduct School
Main takeaways:
- How to build a product that sells itself
- Product-led growth is when your product sits in the center of the growth strategies to attain new customer acquisition, retention, and expansion
- Product-led means creating a champion product which serves as a primary driver for business growth
Product Led Growth_ Basics & How to get started.pptxSaaSBOOMi
The document discusses Product Led Growth (PLG) strategies. It provides details about InVideo, a video creation software that has over 70K paid subscribers and millions of free users from 195+ countries. It generates $13 on average from each paid subscriber monthly. The document then discusses learnings from InVideo's 4+ years of implementing PLG, including when PLG makes sense, jobs to be done and customer segmentation, growth marketing and customer support strategies for PLG. It provides examples of how InVideo optimized for time to value and customer gratification through their PLG approach.
How to Focus On the Problem, Not the Solution by Spotify PMProduct School
Main takeaways:
-The five why’s - a tried-and-true method to effectively uncover user needs.
-Leveraging the JTBD framework - what are your customers trying to accomplish?
-How do you know you’ve solved the problem? Defining success metrics with your customers from the beginning.
Spotify strives for team autonomy and independence. This means that no team should be blocked by others and they should be able to move as fast as they can. The autonomy has is a challenge for managing a centralised and coordinated experimentation infrastructure and analysis. This a talk about how we approach A/B testing in a fast moving company.
Product is becoming the customer acquisition, retention and expansion channel. As the product becomes the experience channel, companies with a customer-centric approach are starting to adopt product-led-growth strategy.
How Atlassian Does Product-Led Growth by Atlassian VP of ProductProduct School
Atlassian uses a product-led growth strategy where they focus on continually improving their products based on customer feedback to drive growth. They gather feedback through product usage data, customer support interactions, and proactive outreach. Insights from the feedback are used to prioritize features that will provide the most value to customers and encourage broader usage of Atlassian products. This approach has helped Atlassian acquire new customers and expand usage within existing customer bases.
Mental Models to Guide Product Decisions by Google Product ManagerProduct School
Main takeaways:
-What are mental models?
-Understand the different types of mental models that are relevant for product roles
-How to incorporate mental models to help with problem solving and make better/ faster decisions
Zero to 100 - Part 2: Building a Repeatable, Scalable Growth ProcessDavid Skok
Zero to 100 is a learning program from David Skok. It is a detailed instruction manual for how to take your startup from zero to $100m, with a particular focus on the area of building a go-to-market machine. So many of today’s founders come from a product or technical background, and have never been involved with sales and marketing. Right after starting their venture, they are hit with the huge problem of how to build their go-to-market organization and processes. It breaks the journey down into 9 steps, and explains why it is crucial not to skip steps in this journey in the rush to get ahead. The major emphasis of the course focuses on building a repeatable, scalable and profitable growth machine. Once you have that in place, you are ready to hit the gas and scale like crazy.
To see videos of the presentations, click here: https://www.forentrepreneurs.com/matrix-growth-academy-zero-to-100-videos/
The product roadmap is a plan of action that outlines of tactical steps to execute the product strategy pushing the product ahead in the trajectory of planned direction in alignment with the product vision while accomplishing short-term and long-term product objectives
Growth hacking is a set of tactics and best practices used to optimize user growth and movement through the user lifecycle stages of acquisition, activation, retention, referral, and revenue. The document outlines Hotmail's viral growth strategy of adding "PS: I love you" messages to emails, discusses mapping the user journey and measuring conversions at each stage, and provides examples of growth hacking tactics like incentivizing referrals and optimizing landing pages through A/B testing.
Product-Led Growth has moved from a tactic / buzzword to a mainstream mindset for more and more SaaS companies.
So what is Product-Led Growth and what does it look like in a B2B SaaS company?
This talk will give an overview of 'PLG' and some key factors to address when becoming product led.
This document discusses designing for conversion by optimizing the user experience to meet business goals. It recommends starting with baseline metrics, using funnels to focus tests, finding leaks, testing calls to action and changes qualitatively and quantitatively. Key lessons are to understand your users, align metrics with goals like transactions, subscriptions or social objectives, and get more "at bats" through testing to find what works for your business through its own testing rather than copying others. The overall message is that conversion optimization is about improving the user experience through testing to drive the desired business results.
This document provides guidance on building a minimum viable product (MVP). It outlines the following steps: 1) Determine your target customer and their unmet needs, 2) Define your value proposition, 3) Specify your MVP feature set based on ROI, 4) Create a prototype, 5) Test your MVP with customers through methods like landing pages, concierge support, or Wizard of Oz testing, 6) Iterate based on customer feedback to improve product-market fit. The goal of an MVP is to build and test the fastest, cheapest version possible to learn how to make a product customers want and are willing to buy.
This document provides an overview of a workshop on using Smart Bidding to align business goals with Google ads. The workshop covers:
- Why value-based bidding is important for businesses to optimize based on the true value of conversions rather than just volume or cost.
- Different options for Smart Bidding, including both non-predictive and predictive approaches, to maximize results based on business metrics like revenue, profit or lifetime value.
- Examples and case studies of how to implement value-based bidding for different business types like online retailers, lead generators, and agencies. This includes integrating first-party data signals into bidding to improve performance.
How to Ace Your Product Management Interview by League Senior PMProduct School
Main takeaways:
- How to succeed even without any prior Product experience
- Mastering phone interviews and drilling into specifics of your past role
- Structuring your take home interview and clearly articulating the Product problems & solutions
Optimizing Your Key Conversion Points: 5 Things You Might’ve MissedTinuiti
Topics Discussed:
Conversion – what, where, how, why
5 things your key conversion points might be missing
Common pitfalls to watch out for when testing
Live Q&A
The 2017 eCommerce Marketer's Virtual Summit - Optimizing Your Key Conversion...Trustpilot
Trustpilot was featured in The 2017 eCommerce Marketer's Virtual Summit. We offered 5 outside-of-the-box elements to consider working into your conversion testing, with tactical tips, real-world examples, and benchmarked results from other companies. We also briefly covered some common pitfalls of today’s A/B testing protocol to ensure your testing provides clean, actionable results.
Features play an important role in product design. They can come from various stakeholders including customers, sales, marketing, development, and product teams. It is important to focus on customer needs when considering new features. When launching a feature, companies need to consider the cost, prioritize features based on resources and time limitations, and avoid unnecessary "junk" features. The process of adding new features is ongoing and requires balancing various priorities.
How to Define Tech Product Pricing Strategy by Salesforce Sr. PMProduct School
What is the importance of defining your product goal and vision and how pricing directly impacts the behavior of your customers? Learn from this presentation.
Using Amazon's PRFAQ Methodology! by Amazon Product LeaderProduct School
Main takeaways:
- Working backwards and structuring your thinking
- The PRFAQ process and adapting to your needs
- Planning to consensus building to execution
Rated people why improving customer experience is not a one night standLiam Waite
Ruth Guthoff-Recknagel, Chief Product Officer at Rated People, discusses improving customer experience through continuous iteration. Rated People is the #1 online marketplace in the UK connecting homeowners with tradespeople. The company grew rapidly but faced "Growth Pains" with immature products. They rebuilt their product using agile Scrum methodology combined with UX design. Now, they use user testing, analytics and feedback to constantly refine the product in small increments. Improving customer experience requires an ongoing commitment rather than "a one night stand."
What's New at Trustpilot? Product ReviewsTrustpilot
Trustpilot’s new Product Reviews reinforce trust in your products and supercharge your website’s conversion rate, while giving you SEO benefits and stronger CTR for your product pages in organic search.
In this 35 minute webinar, you’ll learn:
- How easy it is to add Product Reviews to your website (spoiler alert: 20 minutes or less, no API or developers needed)
- How Product Reviews can improve your SEO ranking and click-through-rates in both paid and organic search
- And much more!
Data - How to Use it & When by Square and Call Rail Product LeaderProduct School
Main Takeaways:
-It’s important to define success metrics before you start building your product or feature
-The goal is to validate a hypothesis--what you think users want--and the data might invalidate your hypothesis. This is a good thing! Keep iterating in that direction to identify and test the next hypothesis.
-Data is important to point you in the right direction, but it won’t answer “what is the perfect product?” To figure this out, you need to experiment, fail and repeat as fast as possible to find success.
Presented as part of the GTM class on March 12, 2018 at MIT's Winter 2018 Start Smart Class for Entrepreneurs. Focuses on funnel creation, self-serve onboarding, trial, pricing and Freemium considerations.
Presented as part of the GTM class on March 12, 2018 at MIT's Winter 2018 Start Smart Class for Entrepreneurs. Focuses on funnel creation, self-serve onboarding, trial, pricing and Freemium considerations.
A free trial is a technique integrated into a SaaS sales funnel that allows consumers to use the service for free for a limited time period. This helps users perceive the value without the perceived cost. While over 40% of SaaS companies list pricing on their site, only around 56% offer a free trial. Companies should consider if their product can demonstrate value through a free trial or if alternatives may work better. Analytics of the full funnel can help optimize elements like trial duration and pricing to improve conversion of users to paying customers.
Transitioning to a Subscription-based Business ModelServiceSource
This document provides a checklist and guidance for companies transitioning to a subscription-based business model. It discusses key metrics around acquiring, retaining, and growing customers over the lifetime of the relationship. The presentation emphasizes automating customer experiences, segmenting customers based on risk levels, and engaging customers appropriately through the lifecycle. It also outlines the benefits partner organizations can provide around optimizing subscription revenue and processes.
Viola Eva discusses Google's new AI Overview and how it has transformed Organic Search.
In the presentation, she shares initial findings about the likelihood of AI Overview appearing as well as an approach to a sustainable future in Search Marketing.
Digital marketing strategist in Kerala I have a keen eye for analytics and da...vineethoneteamsoluti
Best digital marketing strategist in Calicut, I am an experienced digital marketer who specializes in content marketing. Digital Marketing Consultant with 3 years of experience in the SEO expert, marketing and advertising industry. Digital marketing strategist in Kerala I have a keen eye for analytics and data-driven insights, allowing me to create and execute effective marketing strategies that drive results. SEO and digital marketing agencies is their commitment to providing exceptional customer service.
Digital marketing is essential for global reach, engagement, and growth.raqibmifysolutions
Digital advertising and marketing is crucial for businesses nowadays as it allows for centered, price-powerful advertising, reaching a worldwide target audience with measurable results. It complements brand visibility, purchaser engagement, and conversion fees thru numerous on-line channels consisting of social media, electronic mail, and engines like google, using business boom inside the virtual age.
It’s been a difficult few years for Facebook Ads due to signal loss from iOS/Firefox/Chrome and the associated loss of ad targeting precision and ROAS. In this session, delve into 100% new high-impact strategies for thriving in Facebook advertising in a world without 3rd party cookies.
You'll uncover the top 7 Facebook ad hacks of 2024, all centered around first party ad signal data restoration and how to coax the new default Meta Audience+ ad targeting system to do what you want it to do, each backed by solid results and case studies. Learn how to skyrocket your landing page conversions by 20-25%, how to scale ads like never before, and target niche audiences with strategies that defy traditional norms.
Plus, gain insights into critical privacy regulations and how to maintain a full compliance therein.
Fostanak dresses are crafted to make every woman feel like a queen, exuding confidence and embracing her unique beauty. Whether you're attending a special occasion or seeking everyday elegance, Fostanak offers a dress that captures your individuality and celebrates your femininity
Do's and Don'ts: How to Pitch Your Press Release to JournalistsAggregage
Have you ever wondered how to write a compelling press release? Have you considered best practices when it comes to pitching your news to journalists to earn media coverage? In this webinar with Michelle Garrett, we’ll cover tips and advice to help you get the most out of each of each piece of news you pitch!
In our rapidly evolving digital landscape, yesterday's strategies simply won't suffice. Join us for a groundbreaking session on revenue based marketing where we'll explore cutting-edge approaches and the latest strategies that can supercharge your digital marketing plans. Discover how to leverage performance-based PR, influencer marketing, and affiliate marketing to drive revenue, optimize your campaigns, and achieve measurable results. We'll dive into effective methods for building brand awareness, cultivating deep engagement, driving conversions, and fostering lasting customer loyalty. Prepare to gain fresh ideas, valuable insights, and innovative methodologies designed to elevate your digital marketing efforts to new heights. Don't miss this opportunity to transform your strategy and stay ahead of the curve!
Key Takeaways:
1. Advanced Revenue-Driven Strategies: Learn how performance-based PR, influencer marketing, and affiliate marketing can drive revenue and optimize your marketing efforts.
2. Building and Engaging Your Audience: Discover effective methods for increasing brand awareness and cultivating deep engagement with your target audience.
3. Driving Conversions and Loyalty: Gain insights into strategies for driving conversions and fostering lasting customer loyalty to sustain your brand's growth.
CIIM (Chandigarh Institute of Internet Marketing) – ISO:9001 Certified & Google Partner Digital Marketing institute in Chandigarh — was founded by Surjeet Thakur in the year 2010. We specialize in training aspirants in various digital marketing domains such as Google Ads, PPC, SEO, SMM, SEM, Video Marketing, Amazon Marketing etc.
Chemical Industry- Rashtriya Chemical Fertilizers (RCF) .pptxmayurparate000
Research on chemical industry with considering one of PSU as an example Rashtriya Chemical Fertilizers (RCF). Chemical Industry trend, strengths, weaknesses. Chemical Industry market position as well as RCF position. RCF revenue, profit, EBITDA, forecast, technology, past performance. State wise revenue of chemical industry and RCF as well
Unlocking Deliverability with Marketo EngageGNW Consulting
Email is a powerful medium for communicating with clients and prospects, but only when it makes it to the inbox.
Our approach to Deliverability in Marketo Engage has ensured that clients we work with are regularly seeing a 99% Deliverability rate across their Email sends.
This asset breaks down our exact approach and strategies to help achieve a consistently high deliverability.
The digital marketing industry is changing faster than ever and those who don’t adapt with the times are losing market share. Where should marketers be focusing their efforts? What strategies are the experts seeing get the best results? Get up-to-speed with the latest industry insights, trends and predictions for the future in this panel discussion with some leading digital marketing experts.
I'm a Digital Marketing Intern at The Sparks Foundation for GRIP, July 2024. This presentation is my Task 1 assignment: the LinkedIn Marketing Plan for The Sparks Foundation. It outlines our strategic approach to leveraging LinkedIn to enhance visibility, engage potential interns and partners, and showcase the impact of our programs. Explore our SWOT analysis, key objectives, target audience, effective strategies, and execution plan to see how we aim to revolutionize education through technology and innovation.
2. ● Bottom up targeting
Puts product first, delivers value quickly. Targets ‘Doers’
● “Show me the value” (and let me try it)
Vs “Tell me about it”
● Self Service
Transparent pricing and ability to transact
● Customer-experience- oriented org
Culture of fast, continuous product improvement
PLG Checklist
3. ● Bottom up targeting
Puts product first, delivers value quickly. Targets ‘Doers’
● “Show me the value” (and let me try it)
Vs “Tell me about it”
● Self Service
Transparent pricing and ability to transact
● Customer-experience- oriented org
Culture of fast, continuous product improvement
PLG Checklist
● DIY, easy onboarding
● High speed-to-value
● Shorter sales cycles
● Faster revenue growth
● Lower CAC
● Higher LTV
● Net Retention
6. Less or equal to 5Y
More than 5Y, less or equal to 10Y
More than 10Y, less or equal 15Y
More than 15Y
Source: Kimchi hill
Years to reach
$100M ARR
7. Less or equal to 5 y
> 5 y, less or equal to 10 y
> than 10, less or equal 15 y
> than 15 y
65%
Of co’s that reached $100M within less
less than 10Y
Are PLG companies
Source: Kimchi hill
Less or equal to 5Y
More than 5Y, less or equal to 10Y
More than 10Y, less or equal 15Y
More than 15Y
Years to reach
$100M ARR
14. What is a PQL?
Activation ICP Match
PQL
Engagement
15. ● Interaction with core features
‘X’ number of messages / actions / etc
● Addressed pain point
Solved a problem / Experienced your value prop
● Invited team members
PQL Definition
Activation
Engagement
ICP Match
Have they experienced the value
of your product?
16. ● Active User
They keep coming back for more
● Recency & Decay
Recent activity
● Behaviour (in-app + website)
Visited Pricing page, consumed blog content, etc
PQL Definition
Activation
Engagement
ICP Match
Are they signaling further interest?
18. Aha moment
/ä-hä ˈmōmənt/ noun
1. Pivotal moment when new users first realize the value of your product
2. A moment of sudden insight or discovery
19. Activation
Engagement
ICP Match
Aha! Moment examples
Connect with 7 friends
within the first 10 days
2000 messages sent
within a team
Returning 1 day
after sign up
Save 1 file on
folder on 1 device
Defining the Aha! moment
20. Visitor
Trial
PQL
Customer
Active
customer
Loyal
customer
Churned
customer
Visitor to Trial CVR
Trial to PQL CVR
PQL to Customer CVR
Active Customers Rate
Churn Rate Renewal Rate
Days from
Trial to PQL
Days from PQL
to Customer
Days to
Break Even
Avg Customer
Life
CLV- to CAC ratio
Customer lifecycle
Effectiveness
Velocity
METRICS TYPE
Key Performance Indicators
Avg Selling Price
24. “60% of users who try your app will
never come back”
Intercomm
25. Starts using add ons and other integrations
Converts to paid
Consecutive ‘Aha’ moments & activation points
Sees the product as a solution
Loyal Customer
Active Customer
Trial User
Website visitor
Engages directly with brand
Value
Time
Aha moment(s) Product Adoption
Activation
27. Not Every SignUp Is A Core User
Likelihood to
activate
Likelihood to
Convert
CEO
Director / CXO
Product / Project Manager
Developer
Designer
Marketer
Analyst
CORE USER
CORE BUYER
Source: Madkudu
28. Qualification & Segmentation
Explicit, Enriched & Behaviour-Based Data
Explicit | Sign Up Survey Enriched | 3rd Party Behaviour-based
WEBSITE
● Firmographics
● Technographics
● Persona...
IN-APP
● Webinar attendance
● Pricing page
● Blog posts consumed
● ...
● Number of Interactions
● Team member addition
● Completion of core journeys
● ...
29. ● Onboarding
● Email nurturing campaigns
In- app messaging
Sales reach outs
● Customer persona
● Use Case / Pain Points
● Industry, Firmo & Technographics
Personalization
Criteria Applied to
30. Core User (Marketer) Buyer (CEO)
Sign Up
Usage
Invite Team Members
Invite Team Members
Add Credit Card
Product Overview Call
Sign Up
Custom Journey & Content
Hi Mark,
I’m Mark, VP of Sales at <Company Name>, we are thrilled to have you onboard!
To get the most out our app, be sure to <Usage Tip #1>, so you can <Product
benefit number #1>
Try it out and let us know if you have any questions,
Hi Kevin,
I’m Mark, VP of Sales at <Company Name>, we are thrilled to have you onboard!
I wanted to help jumpstart the onboarding process by offering a quick product
overview to ensure your team gets the most out of it. You can pick a
convenient time that works best for you here
Additionally, here you can find some quick resources on how sales <company
name> helped companies in your industry to <benefit number #1> and <benefit
number #2>
Email # 1 to Core User Sign Up
Email # 1 to Buyer Sign Up
31. Visitor
Trial
PQL
Customer
Active
customer
Loyal
customer
Churned
customer
Visitor to Trial CVR
Trial to PQL CVR
Active Customers CVR
Churn Rate
Metric Optimizations
Efficiency
Renewal Rate
25%* Opt-in Free Trials
1-10%** Freemium
* sixteen ventures
** Insight Venture Partners
PQL to CUSTOMER CVR
● Activity-based content nurturing
● Community, documentation & support
● Frictionless self-service
● UX & product optimizations
● Sales follow up post PQL qualification
33. User session replay
A/B Testing
B2B Tech Stack
Prototyping & design
CRM
Reporting & Data visualization
Lead Scoring
Product Analytics
Web Analytics
Personalization
Contact Enrichment
Market Research
34. A/B Testing and Experimentation
https://www.optimizely.com/sample-size-calculator/
DON’T TEST IF
● It’ll take too long to get actionable results
● Low downside risk of the change, high effort to test it.
● You’re launching something completely new
WHY TESTING
● Learn
● Decide
● Quantify
● Align
39. Freemium
Pros:
● More visitor to ‘trial’ conversions
● Higher virality
● More product data to optimize UX
● Paid users who convert from free tend to
better retention, and much lower CAC1
Cons:
● Limited features could result in a
inferior experience
● Lower sense of urgency
● Higher cost to service
1A16z
40. Free Trial
Cons:
● Less virality and buzz
● Requires more effort and time
commitment on the user
Pros:
● Sense of urgency
● Full feature set, most optimal UX
● More effort in a short timeframe, higher
likelihood of conversion if UX is optimal
The challenge
Delivering on the promise of your business (aha moment) as fast as possible
41. Freemium vs Free Trial
Complex Product?
High price?
Large Market?
Targets doers?
NO
YES
NO
YES
YES
NO
NO YES
Freemium
Free trial
Sales-led
43. Combining PLG and a Sales Led GTM
Pure PLG
Sales +
PLG
A self-serve GTM, later combined with a strong direct sales motion
● Compounds revenue growth
● Lowers CACs
● Enables larger contract values
The Sales role in a mixed GTM strategy:
● Customer onboarding, expansions and renewals (Customer success)
● Work with resellers, distributors and MSP’s
● Help convert PQLs from large enterprises and other ‘hot leads’
44. Estimated ARR When Top Down Sales Was Layered In
$100M+
$50M+
$30M+
$25M+ $20M-$25M
Source: Andreessen Horowitz
When do we add a Top Down GTM?
45. When to Layer Top Down Approach
Bottom up flywheel
working ?
NO
YES
Continue developing
bottom up GTM
Customer demanding product at
enterprise level or enough penetration?
NO
YES
Introduce Top
down GTM
Continue developing
bottom up GTM
When do we add a Top Down GTM?
Source: Andreessen Horowitz