Contact Us | Snow Valley, Snow Summit, and Bear Mountain

Road Conditions

SR-330 is fully closed Monday-Friday from 7AM-5PM thru June 20. Take SR-18 or 38.

Glow Golf: Almost Sold Out

Hurry! Only a few spots remain for Glow Golf on June 28th and 29th. Secure your spot by booking online now.

Quick Links

Birthday Celebrate your birthday for free by presenting a valid government-issued ID at the time of purchase on your legal date of birth. No exceptions. Explore now.
Active & Retired Military Discounts Purchase military tickets online to get discounts on lift tickets, passes, and more. Learn about the Big Bear Mountain Resort year-round resort-wide discounts.
Hours From ticket windows to chairlift hours, review up-to-date hours for Snow Valley, Snow Summit, and Bear Mountain. Enjoy year-round family-friendly activities.

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If you would like to speak to a resort specialist about a reservation or to book a Big Bear Mountain Resort visit, the Reservations & Call Center which is available 7 days a week from 8AM–4PM daily. For all other departments, please check hours of operation. For activity changes such as refunds and cancelations, visit the Activity Change & Cancellation Policy page.

Request Refund Online

Speak to Customer Service

Directory

Stay connected with BBMR on and off the hill. Reach out to let us know what inquires/questions you may have.

Reservations

Email
info@bbmr.com

Call Center
844.GO2.BEAR (844.462.2327)

Agents can answer questions regarding activities, lift tickets, season passes, lessons, rentals, retail, & more.

Mailing Addresses

Snow Valley
P.O. Box 2337 Running Springs, CA. 92382

Snow Summit & Bear Mountain
P.O. Box 77, Big Bear Lake, CA 92315

Employment

Seasonal & Year-Round Opportunities
Apply Today

HR Contact Information
909.366.4900

41922 Fox Farm Rd
Big Bear Lake, CA 92315

Safety - Emergency/Patrol

Snow Valley
909.939.4290

Snow Summit & Bear Mountain
909.866.2447

Lost & Found/Security

Snow Valley
909.867.9255
Text LOST to 909.378.8783

Snow Summit
909.366.4944
Text LOST to 909.318.2869

Bear Mountain
909.939.7180
Text LOST to 909.323.5084

Media Inquiries

Snow Valley, Snow Summit, & Bear Mountain
909.366.4927

BBMR Visitors Center Station

In-Town Village Shop
909.366.4980

Bear Mountain Golf Course

Pro Shop
909.585.8002

Open for Summer Operations Only
Typically May-October

Closed for Winter Operations
Typically November-April

Group Sales

Snow Valley, Snow Summit, & Bear Mountain
Year Round
909.366.4941
909.366.4942

Snow Valley
Winter Only
909.939.4296

Mobile App

BBMR Mobile App

Download the latest Big Bear Mountain Resort mobile app for iPhone and Android featuring push notifications, activity tracking, weather, & more.
Media
Media Location Scouting

Please complete a media request form for the following:

Media interviews (in-person or remote)

Resort photos, logos, media kit, video broll

Film/photo shoots

Location scouting/site tours

Resort sponsorship/advertising opportunities

In-resort demos and/or off-site activations
Media Request Form

Latest Media Kit