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Newsletters


Once a week, Customer Service eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web, to help organizations deliver the best customer service experiences.

Twice a week, CRM eWeekly delivers timely and original news, trends, and analysis not available anywhere else on the web. Written by the award-winning CRM magazine editorial staff.

A weekly newsletter featuring fresh and accurate news from across the industry, written by Speech Technology  magazine editors.

Conference updates, discounts and program details.

Occasional promotional announcements sent by SmartCustomerService.com, or on behalf of our advertising partners, on what we feel are important offers, developments, publications, and events in customer service.
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CRM Magazine

Today, CRM is a strategic imperative for all companies, but it is no walk in the park!

Allow CRM magazine to show you the way. Each monthly issue incorporates vital information that will help you benefit from the experience of other companies, and ensure that your company becomes a CRM success story.

The magazine is FREE to qualified subscribers (U.S. only). Confirm your order today, you can't afford to miss a single issue!