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Knowledge, Content, and Document Management and Search Technologies Enterprise Collaboration 2.0: Connecting with the Global Opportunity (Strategic Focus) Understanding the TCO of SaaS CRM and KM in the Contact Centre Enterprise Collaboration - Delivering Better Business Results and Outcomes Business Intelligence and Enterprise Search to Ride Out the Recession (Strategic Focus) The Web Analytics Report 2009 (Basic Edition, Site License) >> View Entire List	Speech and Voice Technology Managing Outsourced Contact Center Functions During the Economic Slowdown (Strategic Focus) The Guide to Voice Solutions in Warehouse Environments (Strategic Focus) Decision Matrix: Selecting an IVR Vendor in the Enterprise (Competitor Focus) 2009 Trends to Watch: Contact Center Markets and Technologies 2009 Trends to Watch: Voice and Video Business >> View Entire List
Web 2.0, Social Networking, and SharePoint Professional Networks and Social Publishing in the Legal, Tax & Regulatory Information Segment Social Platforms for Publishers: Monetizing the Social Graph The SharePoint Report 2009 (Basic Edition, Site License) The SharePoint Report 2009 (Basic Edition, Team Use) The SharePoint Report 2009 (Enterprise Edition, Site License) >> View Entire List	Database Trends and Applications, Data Warehousing, and Business Intelligence Driving Better Business Intelligence Through Streamlined Analytics Business Intelligence and Enterprise Search to Ride Out the Recession (Strategic Focus) What Data Professionals Earn, The 2008 IOUG Salary Survey Business Intelligence: Consolidation and Beyond (Strategic Focus) >> View Entire List
Streaming Media and Online Video iPad and HTML5 Adoption – Option 1 - Report and Appendices IPad and HTML5 Adoption – Option 2 - Report only iPad and HTML5 Adoption – Option 3 – Appendices only Emerging IPTV and Mobile TV Models: Market Opportunities, Challenges and Key Vendors Wholesale Content: Act Now or Miss the Boat! >> View Entire List	Enterprise Software and Vendor Reports Business Intelligence and Enterprise Search to Ride Out the Recession (Strategic Focus) The Web Analytics Report 2009 (Basic Edition, Site License) The Web Analytics Report 2009 (Basic Edition, Team Use) The Web Analytics Report 2009 (Enterprise Edition, Site License) The Web Analytics Report 2009 (Enterprise Edition, Team Use) >> View Entire List
CRM and Customer Service Driving Better Business Intelligence Through Streamlined Analytics Trends in Unified Communications: Vendor Strategies, Competitor Landscape and Market Forecasts Managing Outsourced Contact Center Functions During the Economic Slowdown (Strategic Focus) The Future of Software Delivery: The Opportunities and Challenges of Emerging Software Delivery Models Decision Matrix: Government CRM (Competitor Focus) >> View Entire List	Publishing, Information Industry, and Information Management Libraries: At the Epicenter of the Digital Disruption - Academic Libraries Edition Libraries: At the Epicenter of the Digital Disruption - Public Libraries Edition Libraries: At the Epicenter of the Digital Disruption - Special Libraries Edition The Digital Squeeze (Libraries at the Crossroads): Academic Libraries, The Library Resource Guide Benchmark Study on 2012 Library Spending Plans The Digital Squeeze (Libraries at the Crossroads): Public Libraries, The Library Resource Guide Benchmark Study on 2012 Library Spending Plans >> View Entire List