Contact ALA
If you know which unit or staff member you'd like to reach, the staff list provides contact information.
Membership & Customer Service (MACS)
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To resolve problems with your membership or a registration, e-mail Member and Customer Service or call them at 1-800-545-2433, press 5. (International members should call +1-312-944-6780.)
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Faxes can be sent to MACS at 1-312-944-2641.
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Learn about the benefits of joining ALA.
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For other types of questions, and especially library related questions, ask the ALA Librarian or contact the ALA Executive Director.
ALA Text A Librarian Service: AskALA
Please follow the instructions in the animation below. When you try it yourself, make sure you send the message to 66746 and use our keyword: AskALA
Send a text message to: 66746 -- Begin message with: AskALA
Locations, Directions, Business Hours & Staff List
Donating to ALA
- Information: Why support ALA; Ways to give to ALA; Supporting one of ALA's units
- Form for donating to ALA and/or the units
Purchasing, Subscriptions, Marketing & Permissions
- Purchase ALA Graphics or ALA Editions products (offsite link, opens in new window).
- Subscribe to Booklist .
- To resolve problems with a subscription or purchase, e-mail Member and Customer Service or call them at 1-800-545-2433, press 5.
- Get a new book reviewed in Booklist.
- Market your product or service with ALA.
- Obtain rights or permissions to use our materials.