Contact ALA

If you know which unit or staff member you'd like to reach, the staff list provides contact information.  

Membership & Customer Service (MACS)

1. To resolve problems with your membership or a registration,  e-mail Member and Customer Service or call them at 1-800-545-2433, press 5. (International members should call +1-312-944-6780.)
2. Faxes can be sent to MACS at 1-312-944-2641.
3. Learn about the benefits of joining ALA.
4. Join, renew, rejoin or add to your membership.
5. For other types of questions, and especially library related questions, ask the ALA Librarian or contact the ALA Executive Director.

ALA Text A Librarian Service: AskALA

Please follow the instructions in the animation below. When you try it yourself, make sure you send the message to 66746 and use our keyword: AskALA

Send a text message to: 66746 -- Begin message with: AskALA

Locations, Directions, Business Hours & Staff List

• Staff list and office locations
• Directions
• Hours and holiday closures

Donating to ALA

• Information: Why support ALA; Ways to give to ALA; Supporting one of ALA's units  
• Form for donating to ALA and/or the units 

Purchasing, Subscriptions, Marketing & Permissions

• Purchase ALA Graphics or ALA Editions products  (offsite link, opens in new window). 
• Subscribe to Booklist .
• To resolve problems with a subscription or purchase,  e-mail Member and Customer Service or call them at 1-800-545-2433, press 5.
• Get a new book reviewed in Booklist.
• Market your product or service with ALA.
• Obtain  rights or permissions to use our materials.

Jobs & Internships

• Working for ALA

Website Assistance

• Login help
• Comment on the website.