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Meet the Problem Solver

Jon Yates was born and raised in Ames, Iowa, where he spent six years as a stock boy and bagger for the Hy Vee grocery store chain. In college, he placed third in the Southeast Iowa Regional Grocery Bagging Contest.

He graduated from the University of Iowa in 1992 with a degree in journalism and history, and the following year became a reporter at the Iowa City Press-Citizen. He later worked for the Palm Springs Desert Sun and the Nashville Tennessean, before joining the Chicago Tribune in 2000 as a general assignment reporter.

He started the What's Your Problem? column in 2005. It appears on Tuesdays, Thursdays, and Sundays.

He lives in Oak Park with his wife, daughter, son and their 75-pound mutt.

CPSC: Recalls & product safety

• CPSC Announces New, Lower Limit for Lead Content in Children's Products
• Additional Retail Sales Prompt CPSC and Meijer to Reannounce Touch Point Heater Recall; Fire Hazard Posed

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