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Housing

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Cover of the annual report to tenants 2010Medway Council's annual report to tenants 

Medway Council is pleased to present its 2010 annual report to tenants. The report has been produced in partnership with our customers to provide a full and honest reflection of our cost and performance information and assess how well the council is currently meeting the Tenants Service Authority (www.tenantservicesauthority.org) standards. We have acknowledged within the report the areas where we need to work with our tenants to develop and tailor our services to meet the needs of our customers.

Download the Annual report to tenants 2010 (pdf 1,398KB). To use this and the other pdf file on this page, you will need Adobe Acrobat Reader. If you do not have it on your computer, please use our advice page.

We hope that you find this report to be a true and honest account of our current service provision.

Cover of Housing Matters - October 2010Housing Matters

Medway Council Housing Services has produced the latest edition of its tenants and leaseholders magazine Housing Matters. This edition features articles on People Bank, the Housing Improvement Board and Medway in Bloom.

Download Housing Matters - October 2010 (pdf 763KB).

Housing in Medway

If you’re:

this section is for you.

Find out about:

Council tenants can pay rent online. If you are having problems paying the rent, please seek help as soon as possible. Find out if you are eligible for housing benefit.

If you have nowhere to live, are about to lose your home, are suffering domestic abuse or harassment, the Homelesseness and Advice Service can offer you specialist advice and housing options.

Find out about Medway Council's key housing policies and strategies.

Medway Council is working with tenants, landlords and homeowners to provide safe, warm and healthy homes. Help reduce heating your bills and find out about grants for loft and cavity wall insulation.

The council's Housing Strategy and Development Service strives to provide affordable housing that meets the needs of the whole community.

Medway Council values your feedback. You can make a complaint, compliment or suggestion online.

You can also visit Housing Services in person.

For more information contact Chatham Contact Point by telephone: 01634 333600 or by email: housing@medway.gov.uk

Write to: Chatham Contact Point, Riverside One, Dock Road, Chatham, Kent ME4 4SL

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