My new laptop from Dell started having hardware problems 7 months after I purchased it. More than 4 months have passed and I've spent over 20 hours on technical support and I still have a $1000 paperweight. I have taken action with formal complaints which in theory are being "handled". (Ask me in a week or two whether this is any more productive than the last four months as the jury is still out.) No one is willing to address the problem once and for all (although they are calling and mailing regularly asking me to pay money to extend my warranty!).

Yesterday afternoon I learned that business travelers are indeed a special breed of airline customers. It's something that I've always known but never really felt until throwing a good ol' fashioned hissy fit in the middle of the B terminal at Midway Airport in Chicago. I didn't say Business travelers were mature, I just said "special".

Dieting and frugality are a lot alike. After all, when we diet, we eat less and when we live frugally, we live with less. With both, we abstain, we hold back, we do without, we make do. So they are alike, two peas, yes, in that pod called life. Right? Wrong?

Did you get one? I didn't - yet, but I've read about it everywhere. It's an "open letter" from a coalistion of airlines asking passengers to contact Congress to... oh, no they didn't! Did they ask for government regulation?

Earlier this week, Ellen Wulfhorst, writing for Reuters reported on a supposed new trend  threatening the workplace. It's called Desk Rage.

So says the analysis of The Wall Street Journal based on a report from Forrester Research-- total cost of the actual report is $379 so I won't be commenting on the complete report.  Shout out to Toby Bloomberg who wrote about this on Diva Marketing The conclusion was that " ... most B2B blogs are “dull, drab, and don’t stimulate discussion.” A few stats from the WSJ article: 74% rarely get comments