Visit the Family Assistance Office when you go to Medicare

When you visit a Medicare office, you can access the Family Assistance Office at the same time. You can:

• find out more about the Family Assistance Office
• apply for the Maternity Payment — your claim must be lodged within 26 weeks of the child's birth.
• lodge Family Assistance Office forms (including claims)
• let the Family Assistance Office know about a change in income and circumstances
• consider 'what if' scenarios in terms of payment choices
• make an appointment to see a specialist Family Assistance Officer

Or you can call 136 150 between 8am and 8pm (local time) Monday to Friday or visit: Family Assistance Office's website.