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The Guardian - Back to homeThe Guardian

Consumer affairs

June 2024

  • An energy smart meter on a radiator

    EDF, Utilita and British Gas rated worst energy suppliers for customer service

  • A row of houses sitting in the middle of floodwater, with their gardens underwater, seen from an aerial view

    Why has the cost of home insurance suddenly gone through the roof?

  • A self-assessment notice from HMRC warning that the deadline has been missed

    Your problems, with Anna Tims
    HMRC is threatening my terminally ill father with debt collectors

  • An elegant but skinny seafront property in Hythe covering four floors.

    Fantasy house hunt
    Skinny homes for sale in England – in pictures

  • Plusnet mobile customers told to switch within weeks or lose number

  • UK inflation: which everyday items have fallen in price most?

  • Labour says pressure on family finances still acute as UK inflation falls to 2%

  • Consumer champions
    My husband died, and now I can’t access our savings or sell our house

  • Rail season ticket use in Great Britain falls to record low

  • Your problems, with Anna Tims
    Yet more EE excuses over payout when our internet went down

  • ‘I was abused twice, first by my partner and then by my bank’

  • Your problems, with Anna Tims
    Jet2 sold us a package holiday that didn’t exist - now it’s our problem to fix it

  • Money hacks
    In it to win it: how to maximise your chances in competitions

  • ‘The big problem is water’: UK ebike owners plagued by failing motors

  • Fantasy house hunt
    Homes for sale for cyclists – in pictures

  • Heat pump mythbusters
    Will I need to spend a lot insulating my home to get a heat pump?

  • Top-price West End theatre tickets rise by 9% in a year and reach £300

  • Consumer champions
    Is my Samsung laptop not all it’s cracked up to be?

  • Money hacks
    Deals on food and homemade toys: seven ways to cut the cost of cat ownership

  • Your problems, with Anna Tims
    It’s game over after Axa raised my home insurance price by 70%

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