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Project Management –
Implementation (4)
8/13/2017 1Arch. Dania Abdel-Aziz/ Lecture 11
University of Jordan
Year 2016/2017
Second Summer Semester
Arch. Dania Abdel-Aziz
Content
1. Steps / Phases
2. Partial techniques and tools per step
1. 1. PROJECT INITIATION
2. 2. PROJECT PLANNING & SCHEDULING
3. 3. PROJECT CONTROL
4. 4. PROJECT TERMINATION / EVALUATION
3. Related software
8/13/2017 2Arch. Dania Abdel-Aziz/ Lecture 11
MANAGING RISK
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 3
Risk Management Process
Risk - An uncertain event that, if it
occurs, has a positive or negative effect
on project objectives
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 4
Unknown Unexpected
UndesirableUnpredictable
WHO IS AT RISK AND WHAT ARE
THE RISKS
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 5
Who is at Risk
1. Owner
2. Architect
3. Contractor
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 6
What are the Risks
• Owners Risks
– Damage to the project.
– Delay in start up.
– 3rd party Bodily Injury /
Property Damage.
– Error in design.
– Change orders.
– Environmental.
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 7
• Architects Risks
– Error in design
– 3rd Party Bodily Injury / Property
Damage
• Contractors Risks
– Damage to project
– 3rd party Bodily Injury / Property
Damage
– Delay by performance
– Environmental
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 8
What are the Risks
The Construction Process
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 9
1
2 2
3
2
4
5
6
7
8
Quality Control
Value Engineering
Construction SchedulingDesign Scheduling
Design Cost Control
Establish
Budget
Change Orders
Construction
Punch
List
Bid
Working
Drawings
Design
Develop-
ment
Schematic
Design
Archi-
tectural
Program
Budget Compatible
With Program
Advertisement
for Bid
Pre-Bid Conference
Notice of Award
Letter of Intent
Sign Contract
Notice to Proceed Substantial
Completion
Fina
Completion
Warranty
Common Construction Insurance Coverage
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 10
Builders’ Risk 
General Liability  
Business Automobile  
Workers’ Compensation  
Equipment Floater 
Professional Liability 
Basic Coverage Architect/Engineer Contractor
TYPICAL PROJECT DELIVERY
METHODS
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 11
Typical Project Delivery Methods
• Design - Bid - Build
• Construction Manager
– At risk
– Not at risk
• Design Build
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 12
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 13
Construction Management
Manager not at Risk
Owner
Construction
Manager
Trade
Contractor
Architect/
Engineer
Trade
Contractor
Trade
Contractor
Trade
Contractor
Project Delivery Methods
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 14
Construction Management
Manager at Risk
Owner
Construction
Manager
Trade
Contractor
Architect/
Engineer
Trade
Contractor
Trade
Contractor
Trade
Contractor
Project Delivery Methods
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 15
Design - Build
Owner
Design - Build
Team
General
Contractor
Architect/
Engineer
* Joint
Venture
Architect/
Engineer
General
Contractor
Subcontractors
Subconsultants
Design - Build Team Options:
Project Delivery Methods
TYPES OF RISKS IN CONSTRUCTION
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 16
Types of Risks in Construction
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 17
Physical
Risks
Financial
Economic
&
Acts
of
God
Political
Environ.
&
Design
Const.
Related
Types of Risks in Construction
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 18
Physical
Risks
Financial
Economic
&
Acts
of
God
Political
Environ.
&
Design
Const.
Related
Acts of God
 Flood
 Earthquake
 Landslide
 Fire
 Wind damage
Types of Risks in Construction
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 19
Physical
Risks
Financial
Economic
&
Acts
of
God
Political
Environ.
&
Design
Const.
Related
Acts of God
Construction Related
 Labor productivity
 Different site conditions
 Design changes
 Equipment failure
Types of Risks in Construction
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 20
Physical
Risks
Financial
Economic
&
Acts
of
God
Political
Environ.
&
Design
Const.
Related
Design
 Incomplete design
scope
 Defective design
 Errors & omissions
 Inadequate
specifications
Types of Risks in Construction
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 21
Physical
Risks
Financial
Economic
&
Acts
of
God
Political
Environ.
&
Design
Const.
Related
Physical
 Damage to structure
 Damage to equipment
 Labor injuries
 Fire
 Theft
Design
Types of Risks in Construction
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 22
Physical
Risks
Financial
Economic
&
Acts
of
God
Political
Environ.
&
Design
Const.
Related
Construction Related
Political & Environmental
 Changes in laws and
regulations
 Requirement for
permits
 Law & order
 Pollution and safety
rules
Types of Risks in Construction
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 23
Physical
Risks
Financial
Economic
&
Acts
of
God
Political
Environ.
&
Design
Const.
Related
Construction Related
Financial & Economic
 Inflation
 Availability of funds
 Exchange rate fluctuations
 Financial default
Political & Environmental
RISK MANAGEMENT
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 24
Risk Management Process
Risk Management
– A proactive attempt to recognize and
manage internal events and external threats
that affect the likelihood of a project’s
success
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 25
Risk Management Process
Risk Management
• What can go wrong (risk event)
• How to minimize the risk event’s impact
(consequences)
• What can be done before an event occurs
(anticipation)
• What to do when an event occurs
(contingency plans)
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 26
The Risk Event Graph
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 27
Risk Management’s Benefits
• A proactive rather than reactive
approach.
• Reduces surprises and negative
consequences.
• Provides better control over the future.
• Improves chances of reaching project
performance objectives within budget
and on time.
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 28
Risk Management Limitations
Lack of Expertise and Awareness.
Difficult to Apply.
Unable to Effectively Deal with Human Factors (Qualitative
Elements).
8/13/2017 29Arch. Dania Abdel-Aziz/ Lecture 11
RISK MANAGEMENT PROCESS
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 30
The Risk Management Process
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 31
Managing Risk
Step 1: Risk Identification
– Generate a list of possible risks
through brainstorming, problem
identification and risk profiling.
• Macro risks first, then specific
events
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 32
Managing Risk
Step 2: Risk Assessment
– Scenario analysis
– Risk assessment matrix
– Failure Mode and Effects Analysis
(FMEA)
– Probability analysis
• Decision trees, NPV, and PERT
– Semi quantitative scenario analysis
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 33
Partial Risk Profile for Product Development Project
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 34
Risk Breakdown Structure
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 35
Risk Assessment Form
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 36
Impact Scales
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 37
Risk Severity Matrix
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 38
Step 3: Risk Response Development
– Mitigating Risk
• Reducing the likelihood an adverse
event will occur
– Transferring Risk
• Paying a premium to pass the risk to
another party
– Avoiding Risk
• Changing the project plan to
eliminate the risk or condition
– Sharing Risk
• Allocating risk to different parties
– Retaining Risk
• Making a conscious decision to
accept the risk
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 39
Managing Risk
CONTINGENCY PLANNING
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 40
Contingency Planning
Contingency Plan
– An alternative plan that will be used
if a possible foreseen risk event
actually occurs
– A plan of actions that will reduce or
mitigate the negative impact
(consequences) of a risk event
• Risks of Not Having a Contingency Plan
– Having no plan may slow managerial
response
– Decisions made under pressure can
be potentially dangerous and costly
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 41
Risk Response Matrix
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 42
Risk and Contingency Planning
1. Technical Risks
– Backup strategies if chosen
technology fails
– Assessing whether technical
uncertainties can be resolved
2. Schedule Risks
– Use of slack increases the risk of a
late project finish
– Imposed duration dates (absolute
project finish date)
– Compression of project schedules
due to a shortened project duration
date
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 43
Risk and Contingency Planning
3. Costs Risks
– Time/cost dependency links: costs
increase when problems take longer to
solve than expected.
– Deciding to use the schedule to solve
cash flow problems should be avoided.
– Price protection risks (a rise in input
costs) increase if the duration of a
project is increased.
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 44
Risk and Contingency Planning
4. Funding Risks
– Changes in the supply of funds for the
project can dramatically affect the
likelihood of implementation or
successful completion of a project.
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 45
Risk and Contingency Planning
• Contingency Funds
– Funds to cover project risks—identified and unknown
• Size of funds reflects overall risk of a project
– Budget reserves
• Are linked to the identified risks of specific work packages
– Management reserves
• Are large funds to be used to cover major unforeseen risks (e.g.,
change in project scope) of the total project
• Time Buffers
– Amounts of time used to compensate for unplanned delays in the
project schedule
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 46
Contingency Fund Estimate (000s)
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 47
Managing Risk
Step 4: Risk Response Control
– Risk control
• Execution of the risk response
strategy
• Initiating contingency plans
• Watching for new risks
– Establishing a Change Management
System
• Monitoring, tracking, and reporting
risk
• Repeating risk
identification/assessment exercises
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 48
Change Management Control
Sources of Change
– Project scope changes.
– Implementation of contingency plans.
– Improvement changes.
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 49
The Change Control Process
Change Request Form
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 50
Change Request Log
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 51
Homework
• Write your own CV
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 52
Thank you 
8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 53

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10. implementation (4) risk management

  • 1. Project Management – Implementation (4) 8/13/2017 1Arch. Dania Abdel-Aziz/ Lecture 11 University of Jordan Year 2016/2017 Second Summer Semester Arch. Dania Abdel-Aziz
  • 2. Content 1. Steps / Phases 2. Partial techniques and tools per step 1. 1. PROJECT INITIATION 2. 2. PROJECT PLANNING & SCHEDULING 3. 3. PROJECT CONTROL 4. 4. PROJECT TERMINATION / EVALUATION 3. Related software 8/13/2017 2Arch. Dania Abdel-Aziz/ Lecture 11
  • 3. MANAGING RISK 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 3
  • 4. Risk Management Process Risk - An uncertain event that, if it occurs, has a positive or negative effect on project objectives 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 4 Unknown Unexpected UndesirableUnpredictable
  • 5. WHO IS AT RISK AND WHAT ARE THE RISKS 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 5
  • 6. Who is at Risk 1. Owner 2. Architect 3. Contractor 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 6
  • 7. What are the Risks • Owners Risks – Damage to the project. – Delay in start up. – 3rd party Bodily Injury / Property Damage. – Error in design. – Change orders. – Environmental. 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 7
  • 8. • Architects Risks – Error in design – 3rd Party Bodily Injury / Property Damage • Contractors Risks – Damage to project – 3rd party Bodily Injury / Property Damage – Delay by performance – Environmental 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 8 What are the Risks
  • 9. The Construction Process 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 9 1 2 2 3 2 4 5 6 7 8 Quality Control Value Engineering Construction SchedulingDesign Scheduling Design Cost Control Establish Budget Change Orders Construction Punch List Bid Working Drawings Design Develop- ment Schematic Design Archi- tectural Program Budget Compatible With Program Advertisement for Bid Pre-Bid Conference Notice of Award Letter of Intent Sign Contract Notice to Proceed Substantial Completion Fina Completion Warranty
  • 10. Common Construction Insurance Coverage 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 10 Builders’ Risk  General Liability   Business Automobile   Workers’ Compensation   Equipment Floater  Professional Liability  Basic Coverage Architect/Engineer Contractor
  • 11. TYPICAL PROJECT DELIVERY METHODS 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 11
  • 12. Typical Project Delivery Methods • Design - Bid - Build • Construction Manager – At risk – Not at risk • Design Build 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 12
  • 13. 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 13 Construction Management Manager not at Risk Owner Construction Manager Trade Contractor Architect/ Engineer Trade Contractor Trade Contractor Trade Contractor Project Delivery Methods
  • 14. 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 14 Construction Management Manager at Risk Owner Construction Manager Trade Contractor Architect/ Engineer Trade Contractor Trade Contractor Trade Contractor Project Delivery Methods
  • 15. 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 15 Design - Build Owner Design - Build Team General Contractor Architect/ Engineer * Joint Venture Architect/ Engineer General Contractor Subcontractors Subconsultants Design - Build Team Options: Project Delivery Methods
  • 16. TYPES OF RISKS IN CONSTRUCTION 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 16
  • 17. Types of Risks in Construction 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 17 Physical Risks Financial Economic & Acts of God Political Environ. & Design Const. Related
  • 18. Types of Risks in Construction 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 18 Physical Risks Financial Economic & Acts of God Political Environ. & Design Const. Related Acts of God  Flood  Earthquake  Landslide  Fire  Wind damage
  • 19. Types of Risks in Construction 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 19 Physical Risks Financial Economic & Acts of God Political Environ. & Design Const. Related Acts of God Construction Related  Labor productivity  Different site conditions  Design changes  Equipment failure
  • 20. Types of Risks in Construction 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 20 Physical Risks Financial Economic & Acts of God Political Environ. & Design Const. Related Design  Incomplete design scope  Defective design  Errors & omissions  Inadequate specifications
  • 21. Types of Risks in Construction 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 21 Physical Risks Financial Economic & Acts of God Political Environ. & Design Const. Related Physical  Damage to structure  Damage to equipment  Labor injuries  Fire  Theft Design
  • 22. Types of Risks in Construction 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 22 Physical Risks Financial Economic & Acts of God Political Environ. & Design Const. Related Construction Related Political & Environmental  Changes in laws and regulations  Requirement for permits  Law & order  Pollution and safety rules
  • 23. Types of Risks in Construction 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 23 Physical Risks Financial Economic & Acts of God Political Environ. & Design Const. Related Construction Related Financial & Economic  Inflation  Availability of funds  Exchange rate fluctuations  Financial default Political & Environmental
  • 24. RISK MANAGEMENT 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 24
  • 25. Risk Management Process Risk Management – A proactive attempt to recognize and manage internal events and external threats that affect the likelihood of a project’s success 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 25
  • 26. Risk Management Process Risk Management • What can go wrong (risk event) • How to minimize the risk event’s impact (consequences) • What can be done before an event occurs (anticipation) • What to do when an event occurs (contingency plans) 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 26
  • 27. The Risk Event Graph 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 27
  • 28. Risk Management’s Benefits • A proactive rather than reactive approach. • Reduces surprises and negative consequences. • Provides better control over the future. • Improves chances of reaching project performance objectives within budget and on time. 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 28
  • 29. Risk Management Limitations Lack of Expertise and Awareness. Difficult to Apply. Unable to Effectively Deal with Human Factors (Qualitative Elements). 8/13/2017 29Arch. Dania Abdel-Aziz/ Lecture 11
  • 30. RISK MANAGEMENT PROCESS 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 30
  • 31. The Risk Management Process 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 31
  • 32. Managing Risk Step 1: Risk Identification – Generate a list of possible risks through brainstorming, problem identification and risk profiling. • Macro risks first, then specific events 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 32
  • 33. Managing Risk Step 2: Risk Assessment – Scenario analysis – Risk assessment matrix – Failure Mode and Effects Analysis (FMEA) – Probability analysis • Decision trees, NPV, and PERT – Semi quantitative scenario analysis 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 33
  • 34. Partial Risk Profile for Product Development Project 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 34
  • 35. Risk Breakdown Structure 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 35
  • 36. Risk Assessment Form 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 36
  • 37. Impact Scales 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 37
  • 38. Risk Severity Matrix 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 38
  • 39. Step 3: Risk Response Development – Mitigating Risk • Reducing the likelihood an adverse event will occur – Transferring Risk • Paying a premium to pass the risk to another party – Avoiding Risk • Changing the project plan to eliminate the risk or condition – Sharing Risk • Allocating risk to different parties – Retaining Risk • Making a conscious decision to accept the risk 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 39 Managing Risk
  • 40. CONTINGENCY PLANNING 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 40
  • 41. Contingency Planning Contingency Plan – An alternative plan that will be used if a possible foreseen risk event actually occurs – A plan of actions that will reduce or mitigate the negative impact (consequences) of a risk event • Risks of Not Having a Contingency Plan – Having no plan may slow managerial response – Decisions made under pressure can be potentially dangerous and costly 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 41
  • 42. Risk Response Matrix 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 42
  • 43. Risk and Contingency Planning 1. Technical Risks – Backup strategies if chosen technology fails – Assessing whether technical uncertainties can be resolved 2. Schedule Risks – Use of slack increases the risk of a late project finish – Imposed duration dates (absolute project finish date) – Compression of project schedules due to a shortened project duration date 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 43
  • 44. Risk and Contingency Planning 3. Costs Risks – Time/cost dependency links: costs increase when problems take longer to solve than expected. – Deciding to use the schedule to solve cash flow problems should be avoided. – Price protection risks (a rise in input costs) increase if the duration of a project is increased. 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 44
  • 45. Risk and Contingency Planning 4. Funding Risks – Changes in the supply of funds for the project can dramatically affect the likelihood of implementation or successful completion of a project. 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 45
  • 46. Risk and Contingency Planning • Contingency Funds – Funds to cover project risks—identified and unknown • Size of funds reflects overall risk of a project – Budget reserves • Are linked to the identified risks of specific work packages – Management reserves • Are large funds to be used to cover major unforeseen risks (e.g., change in project scope) of the total project • Time Buffers – Amounts of time used to compensate for unplanned delays in the project schedule 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 46
  • 47. Contingency Fund Estimate (000s) 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 47
  • 48. Managing Risk Step 4: Risk Response Control – Risk control • Execution of the risk response strategy • Initiating contingency plans • Watching for new risks – Establishing a Change Management System • Monitoring, tracking, and reporting risk • Repeating risk identification/assessment exercises 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 48
  • 49. Change Management Control Sources of Change – Project scope changes. – Implementation of contingency plans. – Improvement changes. 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 49 The Change Control Process
  • 50. Change Request Form 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 50
  • 51. Change Request Log 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 51
  • 52. Homework • Write your own CV 8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 52
  • 53. Thank you  8/13/2017 Arch. Dania Abdel-Aziz/ Lecture 11 53