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Living in an UBER World
Sales Meeting
June 2024
Core Services
June 13, 2024 2
Lender Credit
June 13, 2024 3
NEW Lender Survey
June 13, 2024 4
● After you complete a transaction
with Homesale Mortgage, you will
receive a survey to complete
through Experience.com
● You will only receive this once a
year per Loan Officer that you use
● Please use this as an opportunity
to share your opinions
VA Suspends Buyer Agent Payment Ban
June 13, 2024 5
Core Services
June 13, 2024 6
Frequently Used Title Terms
June 13, 2024 7
Estates
Types of Tenancy
Other Terms
Core Services
June 13, 2024 8
Why Choose Homesale Insurance?
June 13, 2024 9
So you think our business is easy?
June 13, 2024 10
July Town Hall Meeting
June 13, 2024 11
June 13, 2024 12
Zillow Showcase
June 13, 2024 13
Zillow Showcase
June 13, 2024 14
• Enhanced Visibility: Listings receive premium placement
• Detailed Insights: Valuable analytics
• Prominent Branding: Alongside your listings
Go to ZillowSHOWCASE on Homesale Center
for more information!
QuickBuy Promotion – Extra 1% BONUS
June 13, 2024 15
To qualify for this bonus:
 Send to your SOI and/or geographical farm (minimum
count: 300)
 Provide proof by sending a screenshot of your email
sent confirmation to marketing@movingstation.com
by June 30, 2024.
 When you sell your next QuickBuy® home, you will
automatically receive an extra 1% on your
commission
QuickBuy Promotion – Extra 1% BONUS
June 13, 2024 16
Access Templates:
 Marketing REsource: Search “QuickBuy Newsletter”
 Cloze: Marketing Email Template “QuickBuy -
Newsletter”
Documenting Cooperative Compensation
June 13, 2024 17
• On August 15, 2024, Bright MLS will remove all
reference to co-op compensation in the MLS
• It is important that you begin obtaining
verification of compensation with each sale NOW
• Begin getting the Cooperating Broker
Compensation Agreement (PAR Form #CBC) signed
prior to the tendering of an offer to the listing
broker. Recommended to start immediately.
• Required beginning on July 1st
Donate to the Sunshine Kids
June 13, 2024 18
• Sunshine Kids Golf Tournament – September 4, 2024
• Purchase a golf ball for a chance to win a 50/50 raffle & $15,000 *
* Do not need to be present to win
Be a Hero for a Cause
June 13, 2024 19
• SPREAD THE WORD: Use provided marketing materials
to share about buying golf balls, sponsoring the
tournament, & playing golf!
• SPONSOR: Gain exposure for your business or ask your
favorite partners/vendors to sponsor! Options start at
$150!
• GOLF: Play or spread the message to others! Fun for
golfers & non-golfers alike!
• VOLUNTEER: Interested in joining the planning
committee? Reach out to dritchie@homesale.com!
Know the Code
June 13, 2024 20
Mass Media Solicitations
Aggressive marketing strategy or a violation
of the Code of Ethics?
Know the Code
June 13, 2024 21
REALTOR® A launched an advertising program in an area where there were a number
of houses for sale listed exclusively with other REALTORS®, each having the respective
listing broker’s sign on its front lawn. Working with his advertising agency, REALTOR® A
developed a special e-mail solicitation describing the service of his brokerage. He
employed a commercial e-mail distribution service to purchase the e-mails of every
homeowner in REALTOR® A’s market area. The e-mail distribution service sent
REALTOR® A’s e-mail solicitation to all the homeowners in his market area, including
houses that had other REALTORS®’ signs in the front yard. Several REALTORS® whose
clients received the emails, filed complaints with the local Association claiming that
REALTOR® A was unethical because he had failed to respect the exclusive agency of
other REALTORS®. At the hearing, REALTOR® A defended his actions by saying that the
distribution of his e-mail solicitation was widespread in nature; that it had been carried
out by a commercial distribution service; and that it was of the same nature as
television or social media advertising.
Know the Code
June 13, 2024 22
- NO VIOLATION -
The Hearing Panel found that REALTOR® A’s advertising campaign was directed in an
indiscriminate manner to all property owners in a given geographical area. Furthermore,
the medium REALTOR® A chose for his advertising campaign was an e-mail, which property
owners could read or delete as they saw fit. The panel determined that this form of
communication does not harass a property owner, as would telephone calls or direct
personal contacts. The Hearing Panel, therefore, held that REALTOR® A’s advertising
campaign did not violate Article 16 of the Code of Ethics.
June 13, 2024 23
Real Estate Headlines
June 13, 2024 24
Homeownership out of reach for many Americans
May 13, 2024
Cost of buying a home in
America reaches a new high
April 25, 2024 There’s more bad news for
potential homebuyers: Prices
just hit another record
March 26, 2024
Appreciation Rate in Lancaster County
June 13, 2024 25
(April Year-Over-Year)
0%
5%
10%
15%
15.1%
8.7%
11.8%
7.1%
8.3%
2020 2021 2022 2023 2024
SOURCE:
Rent vs. Own in Lancaster County
June 13, 2024 26
Square Feet:
Sale Price:
Mo. Pymt.:
1,381
$307,500
$1,931.76
110 Musser Avenue
*
• 95% LTV for 30 years @ 6.94%
(FreddieMac 05/23/2024)
Square Feet:
Mo. Pymt.:
1,382
$1,837.00
3 Bedroom Apartment
*
* SOURCE:
$94.76
Difference in
Payments
Rent vs. Own in Lancaster County
June 13, 2024 27
Appreciation*
2024 3.78% $ 319,124
2025 3.36% 329,846
2026 3.87% 342,611
2027 4.18% 356,932
2028 4.11% 371,602
* Home Price Expectation Survey (HPES)
Rent
5 years of Rent **
Net Worth
$ 124,260
-0-
** Rent/yr. is increased per the HPES
Appreciation
Mortgage Reduction
Equity
LESS: Down Payment
Net Worth
$ 64,102
17,320
$ 81,422
15,375
$ 66,047
Own
June 13, 2024 28
Terminating the Agreement of Sale
Terminating the Agreement of Sale
June 13, 2024 29
PAR For TERAREL
Termination of Agreement of Sale
• Either party may terminate
• Only one party needs to sign
Release and Distribution of Deposit
• Distribution of deposit is
negotiated
• No agreement – No release
• Requires two signature
Terminating the Agreement of Sale
June 13, 2024 30
The Buyer terminated the agreement, but the Seller hasn’t
signed the release. Can the listing agent now market the
property as active?
• Yes. The Buyer chose to terminate the agreement.
• The form states, “Seller may market property and accept
offers from other Buyers.”
• The Seller’s refusal to sign the bottom portion of the form
creates a dispute over the MONEY — not the PROPERTY
Terminating the Agreement of Sale
June 13, 2024 31
Can the Buyer terminate the agreement of sale because
their mortgage application was denied?
• No. Only the Seller may terminate.
• The agreement of sale states, “Termination of this Agreement
by Buyer due to the mortgage lender’s denial of Buyer’s
mortgage application(s) may demonstrate bad faith by Buyer
and result in the forfeiture of deposit monies to Seller.”
(Paragraph 8.(F)3.)
Terminating the Agreement of Sale
June 13, 2024 32
The buyer’s agent had the Buyer sign a termination and
they delivered it to the listing agent . . . but the agent’s are
still talking trying to keep the deal together.
• SORRY. The deal is terminated and a new agreement of sale
would need to be signed if the parties work something out.
• NEVER use this form as a negotiation tactic.
June 13, 2024 33
Living in
an UBER
World
SOURCE: Ferrara, Matthew. “What My Uber Driver Knows about Real Estate’s
Future.” Always Inspiring, 28 May 2024, mferrara.substack.com/p/uber.
Remember Getting a Taxi?
• Airports were notoriously ‘short’ on cabs
• You had to ‘Hail’ one down
• Cabbies always seemed to go the ‘long way’
• Not spacious – no air conditioning – dirty
+ + + the unions fought against credit cards for years
June 13, 2024 34
And Then UBER Hit!
• The consumer was THRILLED!
• Exact opposite of everything the consumer
despised about taxis
• Cab owners and drivers didn’t see it that way
June 13, 2024 35
Does this sound anything like something
we’re in the middle of right now?
Matthew Ferrara’s AHH-HAA Moment
June 13, 2024 36
How the World Works
June 13, 2024 37
• Lawyers won’t provide legal advice without a contract
• Accountants won’t file your taxes without quoting a fee and
charging your credit card
• Doctors require a co-pay before you enter the exam room
• Contractors require a deposit
The consumer is used to paying for services up front
- - - Just Not REALTORS® - - -
1. Success Starts by Believing You’re Worth It
June 13, 2024 38
No client will be excited to meet someone who, “kinda,
sort’a, maybe” thinks they should be paid
ACTION STEPS: Write down 5 things you deeply believe you
deserve in life and review them before meeting with clients
2. Get Comfortable About Talking Price
June 13, 2024 39
Remind yourself of what price stands for: Mutual Value.
You pay for products and services that provide you with
an equal amount of value.
ACTION STEPS: Practice discussing price with a coach,
manager, colleague or in front of the mirror.
3. Develop a Full Pipeline
June 13, 2024 40
Nothing makes it easier to say, “Maybe next time,” to a
customer who won’t or can’t pay than a full pipeline
ACTION STEPS: Get back to basics and use multiple, lead
generation strategies to fill the pipeline
4. Leverage Past Results
June 13, 2024 41
Position past performance as a primary discussion point with
prospective clients rather than referring to future promises
ACTION STEPS: Compile a diverse variety of stats, stories and
examples that cover a wide range of validation moments
5. Be Easy to Engage
June 13, 2024 42
Make it easy for the customer to find you by utilizing a
variety of communications, coordinating tools and
information management systems
ACTION STEPS: Develop a “New Client” orientation session so
people will know what they will receive the moment after they
become your client
June 13, 2024 43
“No cabbie ever picked me up in a Tesla Model X with
Falcon wing doors before. And with wings, you can soar!”
- Matthew Ferrara

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Living in an UBER World - June '24 Sales Meeting

  • 1. Living in an UBER World Sales Meeting June 2024
  • 4. NEW Lender Survey June 13, 2024 4 ● After you complete a transaction with Homesale Mortgage, you will receive a survey to complete through Experience.com ● You will only receive this once a year per Loan Officer that you use ● Please use this as an opportunity to share your opinions
  • 5. VA Suspends Buyer Agent Payment Ban June 13, 2024 5
  • 7. Frequently Used Title Terms June 13, 2024 7 Estates Types of Tenancy Other Terms
  • 9. Why Choose Homesale Insurance? June 13, 2024 9
  • 10. So you think our business is easy? June 13, 2024 10
  • 11. July Town Hall Meeting June 13, 2024 11
  • 14. Zillow Showcase June 13, 2024 14 • Enhanced Visibility: Listings receive premium placement • Detailed Insights: Valuable analytics • Prominent Branding: Alongside your listings Go to ZillowSHOWCASE on Homesale Center for more information!
  • 15. QuickBuy Promotion – Extra 1% BONUS June 13, 2024 15 To qualify for this bonus:  Send to your SOI and/or geographical farm (minimum count: 300)  Provide proof by sending a screenshot of your email sent confirmation to marketing@movingstation.com by June 30, 2024.  When you sell your next QuickBuy® home, you will automatically receive an extra 1% on your commission
  • 16. QuickBuy Promotion – Extra 1% BONUS June 13, 2024 16 Access Templates:  Marketing REsource: Search “QuickBuy Newsletter”  Cloze: Marketing Email Template “QuickBuy - Newsletter”
  • 17. Documenting Cooperative Compensation June 13, 2024 17 • On August 15, 2024, Bright MLS will remove all reference to co-op compensation in the MLS • It is important that you begin obtaining verification of compensation with each sale NOW • Begin getting the Cooperating Broker Compensation Agreement (PAR Form #CBC) signed prior to the tendering of an offer to the listing broker. Recommended to start immediately. • Required beginning on July 1st
  • 18. Donate to the Sunshine Kids June 13, 2024 18 • Sunshine Kids Golf Tournament – September 4, 2024 • Purchase a golf ball for a chance to win a 50/50 raffle & $15,000 * * Do not need to be present to win
  • 19. Be a Hero for a Cause June 13, 2024 19 • SPREAD THE WORD: Use provided marketing materials to share about buying golf balls, sponsoring the tournament, & playing golf! • SPONSOR: Gain exposure for your business or ask your favorite partners/vendors to sponsor! Options start at $150! • GOLF: Play or spread the message to others! Fun for golfers & non-golfers alike! • VOLUNTEER: Interested in joining the planning committee? Reach out to dritchie@homesale.com!
  • 20. Know the Code June 13, 2024 20 Mass Media Solicitations Aggressive marketing strategy or a violation of the Code of Ethics?
  • 21. Know the Code June 13, 2024 21 REALTOR® A launched an advertising program in an area where there were a number of houses for sale listed exclusively with other REALTORS®, each having the respective listing broker’s sign on its front lawn. Working with his advertising agency, REALTOR® A developed a special e-mail solicitation describing the service of his brokerage. He employed a commercial e-mail distribution service to purchase the e-mails of every homeowner in REALTOR® A’s market area. The e-mail distribution service sent REALTOR® A’s e-mail solicitation to all the homeowners in his market area, including houses that had other REALTORS®’ signs in the front yard. Several REALTORS® whose clients received the emails, filed complaints with the local Association claiming that REALTOR® A was unethical because he had failed to respect the exclusive agency of other REALTORS®. At the hearing, REALTOR® A defended his actions by saying that the distribution of his e-mail solicitation was widespread in nature; that it had been carried out by a commercial distribution service; and that it was of the same nature as television or social media advertising.
  • 22. Know the Code June 13, 2024 22 - NO VIOLATION - The Hearing Panel found that REALTOR® A’s advertising campaign was directed in an indiscriminate manner to all property owners in a given geographical area. Furthermore, the medium REALTOR® A chose for his advertising campaign was an e-mail, which property owners could read or delete as they saw fit. The panel determined that this form of communication does not harass a property owner, as would telephone calls or direct personal contacts. The Hearing Panel, therefore, held that REALTOR® A’s advertising campaign did not violate Article 16 of the Code of Ethics.
  • 24. Real Estate Headlines June 13, 2024 24 Homeownership out of reach for many Americans May 13, 2024 Cost of buying a home in America reaches a new high April 25, 2024 There’s more bad news for potential homebuyers: Prices just hit another record March 26, 2024
  • 25. Appreciation Rate in Lancaster County June 13, 2024 25 (April Year-Over-Year) 0% 5% 10% 15% 15.1% 8.7% 11.8% 7.1% 8.3% 2020 2021 2022 2023 2024 SOURCE:
  • 26. Rent vs. Own in Lancaster County June 13, 2024 26 Square Feet: Sale Price: Mo. Pymt.: 1,381 $307,500 $1,931.76 110 Musser Avenue * • 95% LTV for 30 years @ 6.94% (FreddieMac 05/23/2024) Square Feet: Mo. Pymt.: 1,382 $1,837.00 3 Bedroom Apartment * * SOURCE: $94.76 Difference in Payments
  • 27. Rent vs. Own in Lancaster County June 13, 2024 27 Appreciation* 2024 3.78% $ 319,124 2025 3.36% 329,846 2026 3.87% 342,611 2027 4.18% 356,932 2028 4.11% 371,602 * Home Price Expectation Survey (HPES) Rent 5 years of Rent ** Net Worth $ 124,260 -0- ** Rent/yr. is increased per the HPES Appreciation Mortgage Reduction Equity LESS: Down Payment Net Worth $ 64,102 17,320 $ 81,422 15,375 $ 66,047 Own
  • 28. June 13, 2024 28 Terminating the Agreement of Sale
  • 29. Terminating the Agreement of Sale June 13, 2024 29 PAR For TERAREL Termination of Agreement of Sale • Either party may terminate • Only one party needs to sign Release and Distribution of Deposit • Distribution of deposit is negotiated • No agreement – No release • Requires two signature
  • 30. Terminating the Agreement of Sale June 13, 2024 30 The Buyer terminated the agreement, but the Seller hasn’t signed the release. Can the listing agent now market the property as active? • Yes. The Buyer chose to terminate the agreement. • The form states, “Seller may market property and accept offers from other Buyers.” • The Seller’s refusal to sign the bottom portion of the form creates a dispute over the MONEY — not the PROPERTY
  • 31. Terminating the Agreement of Sale June 13, 2024 31 Can the Buyer terminate the agreement of sale because their mortgage application was denied? • No. Only the Seller may terminate. • The agreement of sale states, “Termination of this Agreement by Buyer due to the mortgage lender’s denial of Buyer’s mortgage application(s) may demonstrate bad faith by Buyer and result in the forfeiture of deposit monies to Seller.” (Paragraph 8.(F)3.)
  • 32. Terminating the Agreement of Sale June 13, 2024 32 The buyer’s agent had the Buyer sign a termination and they delivered it to the listing agent . . . but the agent’s are still talking trying to keep the deal together. • SORRY. The deal is terminated and a new agreement of sale would need to be signed if the parties work something out. • NEVER use this form as a negotiation tactic.
  • 33. June 13, 2024 33 Living in an UBER World SOURCE: Ferrara, Matthew. “What My Uber Driver Knows about Real Estate’s Future.” Always Inspiring, 28 May 2024, mferrara.substack.com/p/uber.
  • 34. Remember Getting a Taxi? • Airports were notoriously ‘short’ on cabs • You had to ‘Hail’ one down • Cabbies always seemed to go the ‘long way’ • Not spacious – no air conditioning – dirty + + + the unions fought against credit cards for years June 13, 2024 34
  • 35. And Then UBER Hit! • The consumer was THRILLED! • Exact opposite of everything the consumer despised about taxis • Cab owners and drivers didn’t see it that way June 13, 2024 35 Does this sound anything like something we’re in the middle of right now?
  • 36. Matthew Ferrara’s AHH-HAA Moment June 13, 2024 36
  • 37. How the World Works June 13, 2024 37 • Lawyers won’t provide legal advice without a contract • Accountants won’t file your taxes without quoting a fee and charging your credit card • Doctors require a co-pay before you enter the exam room • Contractors require a deposit The consumer is used to paying for services up front - - - Just Not REALTORS® - - -
  • 38. 1. Success Starts by Believing You’re Worth It June 13, 2024 38 No client will be excited to meet someone who, “kinda, sort’a, maybe” thinks they should be paid ACTION STEPS: Write down 5 things you deeply believe you deserve in life and review them before meeting with clients
  • 39. 2. Get Comfortable About Talking Price June 13, 2024 39 Remind yourself of what price stands for: Mutual Value. You pay for products and services that provide you with an equal amount of value. ACTION STEPS: Practice discussing price with a coach, manager, colleague or in front of the mirror.
  • 40. 3. Develop a Full Pipeline June 13, 2024 40 Nothing makes it easier to say, “Maybe next time,” to a customer who won’t or can’t pay than a full pipeline ACTION STEPS: Get back to basics and use multiple, lead generation strategies to fill the pipeline
  • 41. 4. Leverage Past Results June 13, 2024 41 Position past performance as a primary discussion point with prospective clients rather than referring to future promises ACTION STEPS: Compile a diverse variety of stats, stories and examples that cover a wide range of validation moments
  • 42. 5. Be Easy to Engage June 13, 2024 42 Make it easy for the customer to find you by utilizing a variety of communications, coordinating tools and information management systems ACTION STEPS: Develop a “New Client” orientation session so people will know what they will receive the moment after they become your client
  • 43. June 13, 2024 43 “No cabbie ever picked me up in a Tesla Model X with Falcon wing doors before. And with wings, you can soar!” - Matthew Ferrara

Editor's Notes

  1. Recite the story of Matthew Ferraro’s being picked up by an UBER driver to take him to speak at a real estate convention. Key points: Convenience of ordering on an app Tracking the driver Could determine what type of car and price point he was willing to pay He could read reviews on the driver The driver knew about Matthew too Discussion with the driver revolveded around the following: Driver knew something was going on in the real estate business - but didn’t know the details After Matthew explained what was going on – the driver said, “Duh – this makes total sense to me!” Then the driver explained how his business worked.