Introduction Thinktank
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ThinkTank collaboration software transforms the way people work together, enabling leaders to realize extraordinary results from their teams. Powered by a patented Collaboration-as-a-Service platform, ThinkTank provides leaders with best practice collaborative business apps that accelerate the journey to shared understanding and breakthrough solutions. Developed by the world’s leading researchers in digital collaboration, ThinkTank’s suite of agenda design, crowdsourcing, crowd computing, and collaborative workflow solutions transform the results of workgroups, projects, strategic initiatives, and organizational processes. Organizations like Procter & Gamble, Deloitte, EY, Barclays, AIG, FMC Technologies, and NASA have used ThinkTank to radically accelerate innovation, enhance operations, and solve their toughest problems. ThinkTank consulting partners, including Deloitte, EY, and PwC, rely on our collaboration software to dramatically improve business performance for their clients.
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Introduction Thinktank
- 2. Software company with a passion for delivering amazing results from collaboration. Founded in 1986 by the world’s leading researchers in software-based collaboration and group dynamics. Leaders from the world’s most influential organizations use ThinkTank to enhance outcomes, reduce politics, improve decisions, and create a culture of engagement. About ThinkTank ThinkTank’s structured collaboration solution consistently delivers: • Breakthrough thinking • Accelerated alignment and commitment • Inspiring outcomes
- 3. Our History
- 4. Our Potential is Limitless… Every person engaged with your organization is an information system with the potential to transform your organization’s future. Individually they are “Thinkers.” Combined they represent your potential. This is the promise of collaboration – Working together we create significantly more value than the sum of our individual contributions
- 5. But we limit ourselves… Human nature dramatically restricts the quality and quantity of our contributions in a group.
- 6. …And then we’re limited by the environment. To get an amazing outcome, we need to engage more people. But… …the more people we engage, the more obstacles we add. In this context, how do we deliver greatness?
- 7. Structured Collaboration Open, Honest Engagement ThinkTank’s Three Pillars of Breakthrough Results Anytime, Anywhere Participation
- 8. How it Works
- 9. Step 1: Select a Best Practice Collaboration Template • Strategic Planning • Risk Assessments • Performance Management • Collaborative Account Planning • Collaborative Proposal Development • Market Segmentation Analysis • Process Improvement • Change Management • Management Meetings • Structured Problem Solving • Innovation • Agile & Scrum Management • Rapid Product Design Innovation • Bid Analysis • Focus Groups • Customer Quality Review • Critical Supplier/Partner Session • Continuous Improvement – Lean/Six Sigma • HR Interviews and Assessments • Etc…
- 10. Step 2: Edit the Structure CROWDSOURCING VOTING AND ASSESSMENT 2-WAY PRESENTATIONS Collaborative Matrices Drag and drop, move, and edit ThinkTank collaboration “building blocks” in the structured “Agenda”
- 11. Step 3: Invite the best “Thinkers”. Anytime. Anywhere. Key Personnel Partners or Clients Subject Matter Experts
- 12. Step 4: Run the Session. Reap the Results.
- 13. RISK OBJECTIVES RISK IDENTIFICATION RISK ASSESSMENT RISK MANAGEMENT DEFINE TOLERANCE LEVELS IDENTIFY KEY RISK AREAS CATEGORIZE LIKELIHOOD AND IMPACT PRIORITIZE DEFINE RISK RESPONSES PLAN RISK MITIGATION IDENTIFY RISKS PER AREA Step 5: Repeat for Related Engagements
- 14. ThinkApps and Case Studies
- 15. Using Thinktank for Enterprise Transformation STANDARDIZED PROJECT METHODOLOGY • Overall Project Methodology • Checklists and tools for project managers • Toll-gate review meetings • Qualitative & quantitative project feedback COLLABORATIVE TOOLS/WORKSHOPS • PROJECT MANAGEMENT • Project Charter Review • Action Planning Spreadsheet • Program Health Assessment ThinkApp • Risk Analysis ThinkApp • Project Planning ThinkApp • Critical Milestone ThinkApp • PROCESS & APPLICATION • Process Mapping ThinkApp • Requirement Negotiations ThinkApp • RFP Definition ThinkApp • ERP Evaluation ThinkApp • CHANGE MANAGEMENT • Management Coaching ThinkApp • Training Needs Assessment • Employee Feedback Assessment Leverage ThinkTank as a powerful crowdsourcing, crowd-computing, and group decision support platform to enhance all phases of a Enterprise Transformation initiative. Use ThinkTank’s best-practice approach, or customize according to your organization’s tools and methodologies. SHARE AND REVIEW PROJECT DOCUMENTS • View and comment MS PowerPoint presentation • View and comment images • Version handling of documents (PDF, Word, Excel etc.) WORKSHOP REPORTING • Generate workshop reports in HTML, Word, Excel for further processing AGGREGATED REPORTING & MONITORING • Create customized reports to monitor and mine your overall project initiative ENTERPRISE TRANSFORMATION ThinkFlow
- 16. Case Study: ThinkApps Deployed PROJECT HEALTH ASSESSMENT ThinkApp DESCRIPTION ThinkApp used for the entire project team to come together for 10 minutes on a bi-weekly basis and provide quantitative and qualitative feedback on project health, drive project alignment, and capture ideas for project improvement. IMPACT • 85% average participation rate (200 project resources) • Gaps in project identified and mitigated - overall work processes improved DESCRIPTION ThinkApp used to align key stakeholder on evaluation criteria, as well as vendor performance. IMPACT • Reduced cycle time while increasing level of iterations, participation, and engagement • Reduction in travel expenses (10 sessions = $300k reduction in travel/expense) ERP SELECTION ThinkApp TOLLGATE REVIEW ThinkApp DESCRIPTION ThinkApp used to align key stakeholders during tollgate reviews. IMPACT • Strong consensus achieved quickly • Participant engagement high • Significantly increased levels of input and output • Quantifiable outputs, as opposed to solely subjective opinions – higher quality deliverable
- 17. Client Engagement Successes DESCRIPTION ThinkTank was used to bring 30 HSBC executives together from across the globe in order to assess the health of a critical project and recommend rapid course corrections. IMPACT • Without ThinkTank we would have never been able to get to the outcome – Orlagh Tuite, Director Deloitte • Common understanding of core issues across executive stakeholders for the first time • 50% of consulting time saved across the engagement • “An excellent tool to get a lot of valuable feedback from a lot of people in a limited time.” - Peter Serenita, Group Chief Data Officer, HSBC 300,000+ employees $70 Bn Revenue DESCRIPTION ThinkTank was used to prioritize a list of key issues across a critical IT transformation project across the bank. In 2 hours, the executive stakeholders were able to agree on the top 7 issues across an original list of over 200 and reach consensus on key actions needed to address these issues. IMPACT • Significant positive brand impact for Deloitte. “Client was wildly enthusiastic about the outcome of the ThinkTank session” • 4.3/5 average client satisfaction score • Outcome could have never been achieved without ThinkTank according to Engagement lead 24,000+ employees 8 Bn EUR Revenue DESCRIPTION ThinkTank was used to prioritize over 100 key initiatives across the medical research/affairs function down to 10 core initiatives. ThinkTank was then used to assess capabilities required and create action plans on how to execute against initiatives. IMPACT • Full alignment and consensus on key initiatives, the associated action plans and investment needed to drive key programs • “ThinkTank is an amazing tool to make decisions quickly and move forward. It take the bias completely out.” -Robert Hyde, Senior Director Global Medical Affairs - Biogen Idec • “The outcomes from the session would not have been possible without ThinkTank” Marine Serres, Senior Manager – Monitor Deloitte 10,000 + employees $10 Bn Revenue