Social Customer Service ROI - Focus RoundtableKathy Herrmann
This document discusses calculating the return on investment (ROI) for social customer service programs. It provides formulas and sample calculations for determining call center savings from increased agent deflection and improved productivity, as well as costs for staffing, technology, and marketing a social customer service program. An example ROI calculation shows potential annual gains of $170,664 from call center savings, costs of $131,204, and an ROI of 22.5%.
The document discusses the concept of revolution. It states that as individual and social development progresses, concepts like "god", "freedom", and "revolution" change meanings. It describes how pursuits and struggles in life revolve around survival, procreation, establishing power and control, or defending one's self, culture, or religion. Methods of revolution include warfare, public education, non-cooperation, and other forms of protest. Ultimately, the world seems to be moving towards greater global unity, international cooperation, and focusing individual lives on higher cosmic consciousness.
Holisticmanagement Of Global Recession Dr. Shriniwas Kashalikarshriniwaskashalikar
The document discusses holistic management of global recession through spiritual practices like Namasmaran. It argues that current economic development is narrow and leads to problems. Namasmaran involves remembering God/gurus and can help overcome sectarian thinking by connecting people to their true selves. Practicing Namasmaran on a large scale could help manage recession by fostering cooperation over competition and meeting needs sustainably rather than through wastefulness.
Zero is an important mathematical concept that gives meaning and structure but its existence is complex. Zero represents nothingness or absence, but nothingness cannot truly exist on its own - zero only has meaning in relation to other entities like time, space, and an observer. The concept of zero has paradoxically led to ideas of endings and death, though its origins and nature remain uncertain and indeterminate. This document raises philosophical questions about the nature and existence of zero.
This document provides a summary of the author's tour of Southeast Asia, including stops in Hong Kong, Macau, Malaysia, and Singapore. Some key details include:
- The tour was organized by Sachin Travels and included 15 people led by two guides, Prashant and Amol.
- In Hong Kong, the group visited Victoria Peak, Aberdeen Village, Repulse Bay with Buddhist idols, and Star Avenue with Bruce Lee statues.
- In Macau, they saw the Temple of the Goddess Maa and toured old government buildings from the Portuguese rule. That evening they visited the opulent Casino Venitia.
- Stops in Malaysia included Genting Highlands for
Why Software Publishers are Migrating From Certificates to ActivationsFlexera
This document discusses the benefits of migrating from software license certificates to activations. It outlines that activations provide more flexibility in managing the license lifecycle by allowing licenses to be canceled, returned, or upgraded at any time without needing a persistent connection to a license server. Activations also allow for more visibility into customer license usage through structured, auditable transactions. The document provides guidelines on when activations are most appropriate based on the frequency of license lifecycle events and compares activations to certificates. It also describes changes needed to applications, license servers, and operations servers to support activations.
Nishkama karma, or action without attachment to results, is a concept in the Bhagavad Gita. While it seems impossible to act without thinking of results, subtle actions like thinking and feelings cannot be defined by their physical causes and effects. As actions evolve, they become less crude and more cosmic in nature, with results that cannot be quantified. The highest form of action is namasmāran, or remembering God, as it merges subjectivity and objectivity such that ownership of actions and results ceases. Namasmāran is widely practiced in religions and can help emancipate oneself and others.
This report was created by Splinternet Marketing and analyzes the search engine ranking and competitiveness of 4 keywords and 1 URL across Google and Bing over time. It finds that the URL ranked in the top 5 positions for 1 keyword, top 10 positions for 1 keyword, and top 20 positions for 4 keywords total. 3 listings improved in ranking while 4 declined.
Dr. Shriniwas Janardan Kashalikar conducted a new study of the Bhagavad Gita. In his analysis, he summarizes Arjuna's experience in Chapter 11 where Arjuna gains an "objective vision" and sees the cosmic consciousness. This experience was destabilizing but thrilling. In Chapter 12, Arjuna asks Krishna to clarify whether worship of formless cosmic consciousness or a deity form is preferable for individual and global blossoming. Krishna explains that worshipping a form is more practical for common people. In Chapter 13, Krishna describes concepts like the field (kshetra), the knower of the field (kshetrajna), knowledge (jnana
This report from Splinternet Marketing analyzes the search engine rankings of keywords and URLs related to an internet marketing company over time. It shows that across search engines like Google, Bing, and Yahoo, the rankings have increased or are new for the analyzed keywords and URLs in the past month. A total of 16 listing positions have improved or are new.
N E W S T U D Y O F B H A G A V A D G I T A D E C 22 D R S H R I N I W...shriniwaskashalikar
Dr. Shriniwas Kashalikar discusses statements in the Bhagavad Gita implying that even the worst sinners can achieve emancipation. He addresses potential concerns that this could demoralize righteous individuals or promote a condescending attitude of forgiveness.
He explains that the Gita does not encourage sinning but aims to avert dangerous guilt complexes that prevent self-improvement. It offers cosmic solutions to all equally through practices like Namasmaran, though individual benefits depend on evolutionary state. Namasmaran reveals inner potentials for crime but also a need for forgiveness without punishment, through corrective behavior. This allows one to forgive themselves and others by linking to universal blossoming.
Dr. Shriniwas Kashalika wishes all readers and friends a wonderful new year in 2010. He expresses gratitude for the tolerance and affection shown to him. Through his work, millions were able to freely read and download his books and articles on Namasmaran, Geeta, and Vishnusahasranam. He plans to wake early on New Year's Day to thank God for linking him with others and these spiritual texts, which help people rise above conflicts and come together in harmony.
Social Maturity of Mountain Travel IndustryKathy Herrmann
In Spring 2012, BCF, a full-service marketing agency, and I surveyed members of the Mountain Travel Symposium to determine their level of social maturity. We captured results from 36 respondents across hotels, destinations, ski areas, and travel-related vendors. The slide deck summarizes our findings.
The document discusses using affirmations and visualization to change one's conditions and bring about desired results. It states that by holding affirmations in your mind of the conditions you wish to manifest, you can actually change yourself and make yourself what you want to be. It provides examples of positive affirmations for health, wealth, and love, and emphasizes visualizing the outcomes as well. It shares a story of a man who overcame a terminal illness through persistent positive affirmations and fighting spirit.
1. Подборка экспозиции репродукцийОдин комплект состоит из 32 репродукций. Подборка изобразительной продукции может быть организована в виде сменной выставки или приобретена организацией в качестве постоянной экспозиции.Тематически ориентированная подборка репродукций шедевров мировой живописи учитывает:
2. Как работает экспозиция? Экспозиция, подобранная индивидуально под тип деятельности организации решает разные задачи, в числе которых:снятие напряжения от однообразия