The adoption of innovation has frequently been described as path-dependent, highlighting the randomness in overcoming barriers. Addressing these issues within a System provides an improved understanding of the forces at work and allows for the planning and implementation of policy interventions in favor of innovation uptake especially when the objective is welfare. Extending the Systems’ Innovation approach, a Systems’ Innovation framework for policy support is produced to assist in indicating when and how to intervene in the adoption/ technology transfer process. The proposed framework is applied to the introduction of e-vehicles in city logistics. Findings indicate the dependence of the innovation uptake on the innovation leader/champion and that need to transfer leadership from central authorities to municipal authorities in order to move from the initiation stage to the implementation stage. The importance of strong networks between innovation actors and respective building of capabilities, which may also work in favor of other competitive innovations, is also derived from the analysis.
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