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Victims of Crime

Resources for Crime Victims in the Dominican Republic

If you need immediate emergency assistance, please contact emergency services of the Government of the Dominican Republic:
Dial 9-1-1 from within the greater Santo Domingo area and major metropolitan areas

The Dominican entity in charge of tourist assistance and protection is called Politur (Dirección Central De Policía De Turismo).  They are available 24 hours a day, 7 days a week at any tourist assistance center or by contacting them via phone or email:

-Telephone number: 809-222-2026 & 809-222-2123

Complaints to the Office for Criminal Intelligence (available in Spanish only)

Attorney General’s Offices

To report the incident and to receive legal  and medical assistance, victims of rape, sexual assault, and domestic violence should go to  the closest fiscalia “Violencia de Genero y Violacion Sexual. “

Santo Domingo

Located at the Romulo Betancourt Ave. No. 301 in Santo Domingo,  which is open Monday through Friday from 8:00 a.m. to 12:00 (midnight) and Saturdays, Sundays and holidays from 8:00 a.m. to 3:00 p.m.    Phone number (809) 533-6668  Ext. No.  57  is available 24/7.

North Region:

Bonao :  Calle Azua No. 18, Reparto Yuna – (809) 296-0699 and (809) 296-3338

La Vega:  Calle Profesor Juan Bosch Esq. Padre Billini No. 19  – (809) 573-2386 and (809) 242-2926

Santiago: Calle Del Sol corner with Calle R. Cesar Tolentino (809-724-2202).

Moca: Calle Angel Morales No. 30 (809) 577-7318 and (809) 577- 6949

Salcedo:  Calle Francisca R. Moli No. 98 –  (809) 577-3813 and (809) 577- 4313

Puerto Plata: Ave. Virginia Ortega No. 9  – (809) 586-8200

South Region:

San Cristóbal: Calle Constitución No. 85, 2da. Planta – (809) 528- 1772

Bani: Calle 4, Barrio 30 de Mayo – (in front of the Hospital)  (809) 522-8674 and (809) 522-7400

San Juan de la Maguana:  Calle Otilio Méndez No. 1 Esq. Caonabo (behind the Palace of Justice)- (809) 557-5992

East Region:

San Pedro de Macorís: Calle Jose A Carbuccia No. 27 – (809) 529- 3724

Higuey:  Calle Cese Catrina No.1 (near the Palace of Justice) (809) 554-3004

Santo Domingo

Servicio Nacional de Representación Legal de los Derechos de la Víctima (RELEVIC)

Type of Organization:  Government Agency
RELEVIC is composed of a staff of attorneys, MDs, social workers and family therapists, many of whom speak English.  AmCits who are visiting or living in the DR are eligible to receive the services.  They provide help during the legal process with all legal paperwork and accompany the victims to file their complains.  Their services are offered pro bono to low income victims.

RELEVIC – Santo Domingo
Director: Maria Hernandez Garcia
Telephone number(s) (809) 533-3522  Ext. 3000/3005
Address: Calle Cesar Nicolas Penson No. 7
Gazcue, Ciudad.

Asociación Tú Mujer
Type of Organization: NGO
Goal: Main projects refer to health and legal assistance for women survivors from violence; education, adult female literacy and citizenship. They provide assistance with the legal paperwork and accompany the victims to file their complains. Even though they give priority to women, the work with men and children as well. They are specialized in women domestic violence, sexual assault and violence in general. They also promote women’s participation in conditions of gender equity in all spaces in society.
Director: Cristina Altagracia Sánchez Martinez
E-mail address: tumujer@tumujer.org
Telephone number (s): 809-535-3233 / 809-535-3234
Fax: 809-532-5828
Address:  Calle Huáscar Tejeda No. 56 (2nd. Fl.), Zona Universitaria (behind the Hotel Santo Domingo), Santo Domingo, República Dominicana

Colectiva Mujer y Salud
Type of Organization: NGO
Goal: To promote education and help women and their families to understand Dominican laws, especially those regarding women rights, HIV/Aids prevention, environment and health. They have a Health Center where they offer gynecologist services, perform and provide psychological assistance to mistreated/battered woman. In case that the victims needed any legal assistance they refer them to the appropriate persons/institution with whom they have very good connections.
Director: Sergia Galván Ortega
Point of Contact: Rosyn Cruz and Ramona Ramirez
E-mail address: colec.mujer@verizon.net.do
Telephone number (s): (809) 682-3128 – Fax: (809) 682-9041
Address: Administrative Office: Calle José Gabriel García #501 (esquina Cambronal), Ciudad Nueva, Santo Domingo, República Dominicana.

Health Center (Centro de Salud): Calle Socorro Sánchez #263, Gazcue, Santo Domingo, República Dominicana

Asociación Dominicana Pro-Bienestar de la Familia (PROFAMILIA)
Type of Organization: NGO
Goal: Profamilia works constantly in assuring the right of every person/family to be protected against rape, assault, abuse and sexual harassment. They assist women, children and adolescents survivors from gender violence and have created an “Emotional Support Unit” (Unidad de Apoyo Emocional) who supports victims of domestic violence and other crimes and receive them at two different clinics: Rosa Cisneros in Santiago and Evangelina Rodriguez in Santo Domingo. They don’t deal with attackers or persons with any type of addiction.
Director: Magaly Caram
Point of Contact: Tanya Lembert (secretary) and Carolina Uribe(assistant)
E-mail address: info@profamilia.org.do or mcaram@profamilia.org.do
Telephone number (s): (809) 689-0141
Fax: (809) 686-8276
Address: C/Socorro Sánchez No. 160, Gazcue, Santo Domingo, República Dominicana

Patronato de Ayuda a Casos de Mujeres Maltratadas (PACAM)
Type of Organization: NGO
Goal: Assist Victims of Domestic violence, specially mistreated women and children.
Director: Yanira Lara
Presidente: Evelyn Soraya Lara
Point of Contact: Yanira Lara
E-mail: pacamrdd@gmail.com   Telephone number: (809) 533-1813
Address: Calle Los Robles #6, La Julia, Santo Domingo, República Dominicana (behind Vimenca located on Abraham Lincoln Ave.)

Centro de Orientación e Investigación Integral (COIN)
Type of Organization: NGO
Goal: COIN provides psychological and legal assistance to battered and mistreated women but especially to those women who had been trafficked.
Director: María Esther Carbuccia
Point of Contact: Rosio Medina
Telephone number (s): (809) 681-1515 / 538-8535
Fax: (809) 245-4336
Physical address: Calle Aníbal de Espinoza #352, Villas Agrícolas, Santo Domingo, República Dominicana.

Unión Nacional de Servicios de Enfermería (UNASE)
Type of Organization: NGO
Goal: This group of nurses provides health assistance to victims of crime.  They all work in different Hospitals and meet during the afternoons when they have to. There is someone at the office all the time.
Director: Rafaela Figuereo  809-681-2926
Telephone number (s): 809-689-3875/1-809-757-8821
Fax: (809) 245-5496
Address: Calle 18 Sur No. 50, Ens. Luperon, Santo Domingo, Republica Dominicana

SANTIAGO

Núcleo de Apoyo a la Mujer (NAM)
Type of Organization: NGO
Goal: To provide legal and psychological assistance to women, men, children and adolescents victims of crime. An appointment is necessary if it’s for counseling but if it’s an emergency they can go without previous appointment.
Director: Manuela Vargas
Point of Contact:  Mildred D. Mata
E-mail address: : nucleodeapoyoalamujer@gmail.com
Telephone number (s): (809) 581-8301
Address: Calle Vicente Estrella No. 51, Esq. Cuba (2nd. Fl.), Santiago, Republica Dominicana

MOCA

Centro de Ayuda a la Mujer
Type of Organization: NGO
Goal: They work with everything related to Law 24-97 regarding women, children and adolescents. They assist victims of domestic and sexual violence.
Executive Director: Andrea Del Carmen Valdez
Point of Contact: Carmen Rosario (Secretary)
Telephone number: (809) 577 7467
Address: Calle Salcedo No. 152, Oficina No. 2(Ist. Fl.) Moca, Republica Dominicana

Do not consume alcoholic beverages alone or with new acquaintances you may meet while in the Dominican Republic. Do not leave drinks unattended. This can put you at risk for date rape drugs and sexual assault. Victims have been assaulted while in isolated or compromising situations, sometimes by resort employees or other tourists. Call 911 and/or report any unwanted attention to hotel management. Insist that hotel management take immediate action to involve appropriate authorities such as contacting the police. In more remote areas of the country where 911 is not yet functional, see above for more detailed local emergency contact information.

Swimming areas at some popular beaches are subject to dangerous undertows. Many beaches lack lifeguards, warnings, or signs of unsafe conditions. U.S. citizens have died in the Dominican Republic due to these dangers. Check with your hotel, as resort managers usually offer current information on local swimming and surf conditions. Do not swim alone, particularly at isolated beaches.

Be aware of the risks associated with cosmetic surgery in the Dominican Republic. U.S. citizens have suffered serious complications or died during or after having cosmetic surgery in the Dominican Republic, including from complications and infections detected only after departure from the Dominican Republic. Verify the credentials and qualifications of any plastic surgeon and discuss post-surgical care and the detection and management of post-surgical infection prior to any procedure. See the CDC’s website on medical tourism for additional information.

Help Yourself!

You can help yourself and your relatives by planning in advance:

For more information, please see U.S. Department of Homeland Security Website.

Three Steps

The U.S. government recommends that you take three fundamental steps to protect yourself and your family while in the Dominican Republic:

  • Build a kit
    Create an emergency getaway kit for you and your family.
  • Make a plan
    Prepare, plan, and stay informed for emergencies.
  • Be informed
    Get more information on earthquakes, hurricanes, and other disasters that may affect you.