CDC-INFO

CDC Info You have questions we have answers. CDC's national contact center and publications fulfillment center

Need help finding a COVID-19 vaccine provider in the U.S.?
Visit Vaccines.gov, text your ZIP Code to 438829 (GETVAX), or call 1-800-232-0233 (TTY: 888-720-7489) for assistance in English, Spanish, and many other languages.

For the Disability Information and Access Line (DIAL), call 1-888-677-1199 or email DIAL@n4a.org.

Have general questions about COVID-19 or the COVID-19 vaccine?
Visit the CDC COVID-19 website or call 1-800-CDC-INFO (1-800-232-4636).

You can also visit the CDC website for answers to questions on other health topics.

Got questions? Ask CDC.

Looking for a publication? Visit CDC-INFO On Demand.

Looking for information in other languages? Visit CDC Resources in Languages Other than English.

Call CDC-INFO

800-CDC-INFO
(800-232-4636)
TTY 888-232-6348

Monday – Friday
8:00 a.m. – 8:00 p.m. Eastern
In English only

Email CDC-INFO

Send us your questions 24/7 using our email form.

Notices

CDC-INFO Holiday Closures

  • New Year’s Day
  • Martin Luther King Day
  • Presidents Day
  • Memorial Day
  • Juneteenth National Independence Day
  • Independence Day
  • Labor Day*
  • Columbus Day*
  • Veterans Day
  • Thanksgiving Day
  • Christmas Day

*Open for COVID-19 and Monkeypox questions only 8:00 am – 5 pm ET

Call CDC-INFO
phone icon

800-CDC-INFO
(800-232-4636)
TTY 888-232-6348

Regular Business Hours

Monday – Friday
8 am – 8 pm ET

Extended Hours (COVID-19 & Monkeypox)
Weekends and most holidays
8 am – 5 pm ET

English and Spanish (language assistance services may be available)

800-CDC-INFO
(800-232-4636)
TTY 888-232-6348

Email CDC-INFO
mail icon

Send us your questions 24/7 using our email form.

Order CDC Publications
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Order or download free books, fact sheets, pamphlets, and educational materials at CDC-INFO On Demand.

About CDC-INFO

CDC-INFO is CDC’s national contact center and publication fulfillment system. CDC-INFO offers live agents by phone and email to help you find the latest, reliable, and science-based health information on more than 750 health topics. CDC-INFO is here for you in emergencies, using additional agents and extended hours as needed to support CDC’s response.

Every day, CDC-INFO:

Text shown using an infographic reads, “Every day, CDC-INFO receives 6 letters, gets 250 emails, answers 1,000 calls, and distributes 24,000 pubs”

CDC Resources in Languages Other than English

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Free information and materials in other languages, to print and share

How CDC-INFO Supports CDC

The contact center answers about 380,000 inquiries a year, on more than 750 health and safety topics, including:

  • Seasonal flu,
  • Ebola,
  • Zika,
  • HIV/AIDS,
  • STDs, and
  • Immunizations.

Since receiving the first inquiries in 2005, CDC-INFO has responded to more than:

  • 3,942,585 telephone inquiries and
  • 732,258 pieces of correspondence.

CDC-INFO also receives hundreds of inquiries on various health promotion topics such as:

  • Autism,
  • Tobacco use, and
  • Breast cancer screenings.

 

CDC’s national publication fulfillment system 

  • Distributes more than 11,000 units per day and
  • Captures 3,000 document downloads per month from the CDC-INFO On Demand website.

All publications on CDC-INFO On Demand are available to the public free of charge, and many are available for immediate download.