CFBank Mortgage Review 2022
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At a glance
NMLS: 409132
4.6
Bankrate Score
Loans offered
Conventional, jumbo, rate-and-term refinancing; home equity line of credit (HELOC)Nationwide availability
Available in all U.S. statesMin. credit score required
620 for conventional loansPros and cons
Pros
- Seven current and “coming soon� branch locations in Ohio and Indiana
- Offers home equity lines of credit (HELOCs)
- Charitable corporate focus, making donations in the communities it serves and providing financial education to students
Cons
- Bank in flux as mortgage business changes from direct-to-consumer to traditional retail
- Website offers very little information for prospective borrowers
CFBank overview
Ohio-based CFBank has roots dating back to 1882, with locations in the Columbus, Cincinnati and Akron regions and plans to open new branches in Cleveland and Indianapolis, Indiana. While the bank has been a large player in nationwide mortgage lending, it announced in 2021 it plans to wind down its direct-to-consumer mortgage offering to focus on a traditional retail origination model. The implications of this move are somewhat unclear, and the bank’s mortgage website currently doesn’t offer rates or the ability to obtain a rate quote. However, you can still apply online.
Good for
Borrowers in Ohio who want to have a home loan with a traditional bank, or those who want a home equity line of credit (HELOC)
Loan typesÂ
- Conventional
- Jumbo
- Rate-and-term refinancing
- Home equity line of credit (HELOC)
Lender fees
CFBank typically charges no origination or underwriting fees. Be sure to ask your loan officer about any fees that might apply to your loan.
RatesÂ
CFBank’s mortgage rates are not currently available on the bank’s website.
Online services
CFBank’s website has a few calculators about mortgage affordability, and you can apply for a loan online. However, the rest of the website is extremely limited in functionality as the bank transitions out of a direct lending model.
Minimum borrower requirementsÂ
CFBank follows Freddie Mac underwriting guidelines. This means that for a conventional loan, borrowers should have a credit score of at least 620 and at least 3 percent for a down payment. A down payment of less than 20 percent will result in the need to pay for private mortgage insurance (PMI). Freddie Mac guidelines also specify a debt-to-income ratio (DTI) of 45 percent or less.Â
Refinancing with CFBank
You can refinance your existing mortgage with CFBank. You must first complete a personal profile and share your information to get access to rates.
Not sure if CFBank is right for you? Consider these alternatives
- PNC mortgage review: Also maintains branch locations in Ohio and has a complete website experience
- Chase Home Lending review: High customer satisfaction scores and a nationwide branch network
- Better.com mortgage review: An easy-to-use website, no fees, fast closings and around-the-clock customer support
- Wells Fargo Home Mortgage review: Nationwide branch network with alternative credit consideration (rent payment and utility bills) for borrowers
- Optimum First Mortgage review: Offers a wide range of home loan options for borrowers in Ohio, plus a Lifetime Rate Protection Guarantee that waives closing costs on refinances
Breakdown of CFBank overall review scoreÂ
- Affordability: 5/5
- Availability: 4.5/5
- Borrower experience: 4.3/5
Review methodology
To determine a mortgage lender’s Bankrate Score, Bankrate’s editorial team rates lenders on a scale of one to five stars based on a variety of factors relating to the lender’s products and services. Bankrate’s partners compensate us, but our opinions are our own, and partner relationships do not influence our reviews. Here is our full methodology.
CFBank consumer reviews
4.7
333 reviews
Customer service rating
92% of reviews would recommend this lender
9 of 9 rates honored
Review this lender
Write a review of your experience with CFBank.
9 of 9 reviews
The consumer reviews posted on Bankrate.com ("Bankrate") are individual, subjective opinions of reviewers, and not of Bankrate. Bankrate does not endorse any of the opinions expressed by reviewers or any responses to reviews.
To help serve you with relevant information the consumer reviews shown below are limited to only those that this advertiser has received during the past 12 months.
Very Professional and supportive
Narendra Patel | Knoxville TN | 7/15/2021
I got best rate and closing was done very professionally.
Great experience with Mortgage lender, Angelo Tomasone CFBank
Shelli | Lakewood, Ohio | 7/21/2021
Angelo Tomasone was our Mortgage Lender. Angelo was extremely helpful in assisting in the loan process. He explained well, was patient. Went above and beyond to answer our questions. He is very knowledgeable and looked out for our best interest. It was very much appreciated
Painless
Painless process | Winter Park, Florida | 8/9/2021
The process could not have been smoother. Nancy Cattano and Kayla were direct, extremely cordial and responsive, very fast to any questions or concerns I had. I would give them the highest accolades for professionalism, customer service and follow-through. Will recommend CF Bank gladly, to anyone.
Efficient
Efficient portal to upload requested docs | Hawaii | 8/18/2021
My experience with CF bank was levels above other lenders with an efficient and professional loan officer and processor. Great online portal.
Positive experience, closed on time!
Konstantin V | Sarasota, FL | 8/23/2021
We worked with Angelo and Gabe. We had good communication via phone/email. The loan closed on time, and we haven't had any negative experiences
Great refinancing experience
Serge | Austin TX | 8/30/2021
The CFBank team provided the seamless and painless experience for me. They even reduced my rate at the end if the process.
Great Experience
Fast and Simple | Upper Arlington, OH | 9/10/2021
Angelo Tomasone was great to work with and made the entire refinancing process painless and fast! I would definitely contact him again for any future mortgage needs. Great rate, timely responses, fast process.
Great experience
Great experience for our refi | Columbus, OH | 9/21/2021
My lender and processor were always available; you feel like you are their #1 priority. Smooth, user-friendly process all the way through closing!
Easier every time
Easier every time | Columbus | 11/13/2021
I've done many transactions with the CF Bank team. I receive information quickly to make a decision and the process to complete the transaction is simple - and get's simpler with each transaction. I've saved a ton of money over the years.