Anyone denied access to public records has the right of appeal to the Supervisor of Records. A records custodian must comply with a request for records within ten (10) business days. If a custodian fails to respond within ten (10) business days, a requester may file an appeal, so long as the appeal is filed within ninety (90) calendar days of the request. If a response has been provided, a requester may appeal within ninety (90) days of the response. To petition an appeal, you must send the Supervisor of Records copies of the following:
You may mail, fax or email your appeal. See the Contact Us tab above for information on how to reach the Public Records Division. Requesters must also provide a copy of the appeal petition to the records custodian.
For more information on the appeals process, please see 950 CMR 32.08 (1) or our publication, A Guide to the Massachusetts Public Records Law (PDF).