Frequently Asked Questions & Help
We offer 3-month memberships, 1-year memberships, 2-year memberships, 3-month student memberships and 1-year student memberships, non-profit memberships and corporate group memberships.
We provide unlimited access to all published content on the Digiday website. While non-members can only access 3 articles per month, members have access to member exclusive content, premium in-depth infographic research reports, practical guides, explainers and live digital events such as plus talks and community networking opportunities with industry leaders.
Log into your account on the Digiday website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘Account Overview’, page redirect to the ‘Manage My Account’ page where you can view your subscription status, current credit card on file, transaction history, website access history, vouchers used and profile credentials.
Log into your account on the Digiday website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘Account Overview’ and the page will lead to the ‘Manage My Account’ page where you will click on the ‘Profile’ tab where you can edit/update your email address for the account.
Go to the top right corner of the homepage, click on the ‘Login’ button, a pop up window will appear, click ‘I forgot my password’ displayed under the ‘LogIn’ button.
Log into your account on the Digiday website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘Account Overview’ and the page will lead to the ‘Manage My Account’ page where you will click on ‘Manage My Subscription’ where your current membership status will be displayed and then click the ‘Renew’.
Log into your account on the Digiday website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘Account Overview’ and the page will lead to the ‘Manage My Account’ page where you will click on ‘Transactions’ to view payments. The receipt can also be sent to the email address on file for the account.
Log into your account on the Digiday website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘Account Overview’ and the page will lead to the ‘Manage My Account’ page where you will click on ‘Manage My Subscription’ where your current membership status will be displayed and then click the ‘Upgrade’.
Log into your account on the Digiday website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘Account Overview’ and the page will lead to the ‘Manage My Account’ page where you will click on ‘Manage My Subscription’ where your current membership status can be viewed.
For email communications, you can sign up for a variety of our newsletters including program and events updates, story previews, future of work briefing, marketing briefing, future of tv briefing and media briefing.
We accept the following payment terms: American Express (except not outside of the United States), MasterCard and Visa.
When experiencing a credit card decline, please make sure to double check your personal details, 16 digit card number, expiration date, CVV code. If you still encounter an issue, please email help@digiday.com to help resolve the issue.
Log into your account on the Digiday website. Click on the ‘Hi, Your Name’ button, a drop down menu will appear, click on ‘Account Overview’ and the page will lead to the ‘Manage My Account’ page where you will click on ‘Cards’ and will be able to update your credit card details.
To view and register for events, visit our Events page to find your preferred event
To view our magazine editors, visit the Digiday+ page, scroll down to the Digiday+ Magazine section where all issues are displayed.
We aim to provide a valuable product and service to our members. Hope you are enjoying your membership and would like to share your feedback here
The cancellation and refund policy is explained in our Digiday+ terms of service
For general inquiries, please email help@digiday.com