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Over-the-counter medicines

You can buy over-the-counter (OTC) medicines for self-treatment from pharmacies, with selected products also available in supermarkets, health food stores and other retailers. Examples include cough and cold remedies, anti-fungal treatments, sunscreens, non-prescription analgesics such as aspirin and paracetamol.

Contact details for enquiries about OTC medicines

If your enquiry is not specifically about OTC medicines, see: Contact the TGA

Contact details
Email OTC.Medicines@health.gov.au
Phone
  • 1800 020 653 (freecall within Australia)
  • +61 2 6289 4622

Users who are deaf or have a hearing or speech impairment can call through the National Relay Service:

  • TTY or computer with modem users: phone 1800 555 677 then ask for 1800 020 653
  • Speak and listen (speech to speech relay) users: phone 1800 555 727 then ask for 1800 020 653
Postal address OTC Medicines Evaluation
Complementary and OTC Medicines Branch
Therapeutic Goods Administration
PO Box 100
Woden ACT 2606
Australia
Street address
(for deliveries)
Therapeutic Goods Administration
136 Narrabundah Lane
Symonston ACT 2609
Australia