Contact the Passport Service
For details on the current provision of Passport Services, please click see our Updates page.
The issue related to resubmission links is resolved. If the link sent to you has expired, you can request a new link.
If you have a query regarding your passport application, please contact our Customer Service Hub who will be happy to assist you.
Resubmission links
If you need a resubmission link, please complete this form. This will send you a link without you needing to speak with one of our Customer Service Hub team. We will send the link to the e-mail on the Passport Online application within 5 working days.
Phone
Our phone lines are open from 9am – 4.30pm, Monday to Friday. The Customer Service Hub can be contacted at +353 1 671 1633. Please note that calls may be recorded for training and quality control purposes.