Delivering Culturally Competent Nursing Care

Front Cover
Springer Publishing Company, 2012 M10 1 - 312 pages

"I have found this book helpful. Many fundamentals books gloss over the concept of cultural competence and students feel they understand until they are confronted with a clinical situation. This book provides an opportunity for readers to gain a deeper and more practical understanding."--Doody's Medical Reviews

Offering a how-to approach to the development and application of cultural competency skills in nursing, this text provides numerous techniques for cultural self-assessment and cultural patient assessment. Its unique framework for self-assessment--considered to be a highly important facet of developing culturally competent nursing care--is based on the Cultural Competency Staircase Model, a self-assessment model developed by the author who has over 30 years of clinical practice in culturally diverse settings.

The text begins by defining cultural competency and describes how nurses can use the Staircase Model to determine their level of cultural competence. Emphasis is placed on developing cross-cultural communication skills and resolving cross-cultural conflicts. The book provides tools for the cultural assessment of patients and focuses on working with culturally diverse colleagues and patient populations. Using case vignettes, it presents problematic clinical scenarios related to cultural diversity and discusses how to resolve them. Each chapter opens with learning objectives and glossary terms and ends with key points, NCLEX-RN review questions and a list of additional resources.The AACN Cultural Competencies for Baccalaureate Graduates are addressed in each chapter.

Key Features:

  • Provides multiple strategies to assist nurses in facilitating cultural competency
  • Introduces an easy-to-follow self-assessment model for nursing students and novice nurses
  • Covers working with culturally diverse colleagues, care of bariatric patients, and care of new immigrants
  • Includes challenging case scenarios drawn from real life situations
  • Designed for use throughout undergraduate curriculum

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Contents

Answers to the NCLEXType Questions
277
Index
279
Back Cover
285
Copyright

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About the author (2012)

Gloria Kersey-Matusiak, PhD, RN is Professor of Nursing at Holy Family University, Philadelphia. During more than 35 years of clinical practice in culturally diverse settings, Dr. Kersey-Matusiak developed a strong interest in multiculturalism and diversity. Since 2000, Dr. Kersey-Matusiak has served as the university's Coordinator for Diversity and Chair of the Diversity Team. She holds a PhD in Psycho-Educational Processes from Temple University and an Advanced Certificate in Culturally Competent Human Services from the former Multicultural Training and Research Institute at Temple University.

At Holy Family, Dr. Kersey-Matusiak has taught a variety of baccalaureate and graduate level courses including Culture and Health Care (RN - BSN students); and Counseling Multicultural Populations (Counseling Psychology majors). Currently, Dr. Kersey-Matusiak teaches graduate courses in the MSN program and an interdisciplinary course in World Health in the university's Division of Extended Learning. Her current research addresses the needs of ESL students. She coordinates an academic support program for nursing students for whom English is a second language.

Dr. Kersey-Matusiak has conducted numerous workshops and presentations for a variety of educational, health care, and business institutions and served as a diversity consultant for several institutions of higher learning. An article titled "Culturally Competent Care: Are We There Yet?" has recently been published in the journals, Nursing (February 2012) and Nursing Management (April, 2012).

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