Meet Ravi Kumar, President of Infosys. He's widely regarded as a thought leader in the Future of Work, so much so that CEOs, politicians, and leaders from across the public and private sectors regularly reach out to him for his insights and guidance on the topic.

Second, I felt that the stories being written about GE were incomplete and at times, wrong and hurtful to a lot of people, not just to me.

On June 2, Apple announced that from September, its employees should return to working from its offices. In response to that, several thousand employees have signed a letter of protest pointing out that they were not consulted, and insisting they be allowed to continue working from home...

A topic that is often difficult to understand is the concept of the “executive leadership team”. This article provides insight from board and C-level executives on what and who the top management team is.

Customer service has changed dramatically over the last ten years. It's set to change further as leading brands take an increasingly connected and holistic view of the whole service experience.

The pandemic has shown how, as workforces become more distributed and work is more asynchronous, the traditional role of middle management, that of overseeing the individual performance of those under their command, is becoming redundant. The result is that many organizations will flatten out.

One of the world’s top cybersecurity experts said even well-defended companies are getting “sucker punched” by ransomware and called on governments to take concerted action against the cybercriminals behind it.

If you work for a company, how would you evaluate its attitudes towards distributed work as we exit from the pandemic?

In his final annual meeting as CEO, Jeff Bezos said "Andy will never let the universe make us typical.”

More than three years after pausing its advertising on Facebook and Instagram over data privacy issues, Mozilla is starting to spend again but with more transparency.