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3.0
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Best Homeowners Insurance Companies June 2021

Editor,  Editor

Updated: May 27, 2021, 4:58pm

Editorial Note: Forbes Advisor may earn a commission on sales made from partner links on this page, but that doesn't affect our editors' opinions or evaluations.

Finding the best homeowners insurance is just as important as finding a great house. Home insurance can save you from financial ruin if your house is destroyed by bad weather or fire—or if you’re sued over an issue that falls under your liability coverage.

We analyzed 27 insurers to find the top home insurance companies based on price and the level of complaints against them. Here’s what the numbers revealed.

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Best Homeowners Insurance Companies


American Family

American Family
5.0
Our ratings take into account homeowners insurance rates and complaints against the companies. All ratings are determined solely by our editorial team.

Price competitiveness

Very good

Complaint level

Excellent

American Family
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Compare rates from participating carriers in your area via Policygenius.com

Price competitiveness

Very good

Complaint level

Excellent

Why We Picked It

American Family is a top company for snagging good home insurance rates. Its track record on getting low numbers of complaints is excellent.

Pros & Cons
  • Customers can add identity theft protection to their home insurance policies
  • American Family offers coverage for matching siding, so if only a part of your house siding is damaged the company will pay to replace the undamaged part so it matches
  • If you have a family member in a nursing home or assisted living facility, you can add coverage for their property and liability onto your own American Family home insurance policy
  • American Family operates in only 19 states so it may not be available to you

The Cincinnati

The Cincinnati
5.0
Our ratings take into account homeowners insurance rates and complaints against the companies. All ratings are determined solely by our editorial team.

Price competitiveness

Very good

Complaint level

Excellent

The Cincinnati
Compare Available Rates
Compare rates from participating carriers in your area via Policygenius.com

Price competitiveness

Very good

Complaint level

Excellent

Why We Picked It

The Cincinnati was buoyed by its very low level of complaints.

Pros & Cons
  • Offers both Enhanced Replacement Cost and Guaranteed Replacement Cost that covers you in case the cost to rebuild your home is above your policy limits
  • Offers an Executive Capstone policy with tailored coverage for high-value homes
  • Customers can add personal cyber protection for cyber attacks, cyber extortion and online fraud
  • The Cincinnati can be more expensive than competitors, depending on your state. But its very low level of complaints indicates that the price is worth it

Travelers

Travelers
4.5
Our ratings take into account homeowners insurance rates and complaints against the companies. All ratings are determined solely by our editorial team.

Price competitiveness

Very good

Complaint level

Good

Travelers
Compare Available Rates
Compare rates from participating carriers in your area via Policygenius.com

Price competitiveness

Very good

Complaint level

Good

Why We Picked It

With competitive prices and a low level of complaints, Travelers home insurance is a solid pick.

Pros & Cons
  • Travelers offers “green home coverage,” which pays for green materials if you have damage
  • Customers can add identity fraud coverage to home insurance policies
  • You can manage your Travelers policy from an Alexa device
  • If you’re also buying auto insurance, Travelers’s car insurance rates are not among the best when compared to peers

Chubb

Chubb
4.5
Our ratings take into account homeowners insurance rates and complaints against the companies. All ratings are determined solely by our editorial team.

Price competitiveness

Fair

Complaint level

Excellent

Chubb
Compare Available Rates
Compare rates from participating carriers in your area via Policygenius.com

Price competitiveness

Fair

Complaint level

Excellent

Why We Picked It

Chubb’s low complaint level for homeowners insurance pushed it to a top pick.

Pros & Cons
  • The Chubb Masterpiece policy offers extended replacement cost in case the cost to rebuild your home after damage exceeds the limit stated in the policy
  • If your home is destroyed, Chubb offers a cash settlement option so that you can rebuild elsewhere
  • Chubb’s Property Manager Service can check for damage to seasonal and second homes in hurricane-prone areas
  • Customized coverage for high net worth households is available
  • Chubb home insurance can be pricey compared to others, but the company’s track record for low complaints can be worth it

Nationwide

Nationwide
4.5
Our ratings take into account homeowners insurance rates and complaints against the companies. All ratings are determined solely by our editorial team.

Price competitiveness

Very good

Complaint level

Good

Nationwide
Compare Available Rates
Compare rates from participating carriers in your area via Policygenius.com

Price competitiveness

Very good

Complaint level

Good

Why We Picked It

Nationwide offers better pricing than most and a low level of complaints about its homeowners insurance.

Pros & Cons
  • With Nationwid’s Better Roof Replacement coverage you can get a stronger roof than before if you have a roof claim that’s covered by your policy
  • Nationwide’s “replacement cost plus” coverage pays more than your policy limit if it costs more to rebuild your home
  • Customers can file and track home insurance claims online
  • Based on data from Clearsurance, 77% of Nationwide’s home insurance customers plan to renew their policies, which is on the low end among the company’s peers

Best Homeowners Insurance Companies Ratings

Company Price competitiveness Level of complaints Forbes Advisor Rating
American FamilyVery good Excellent
The CincinnatiVery good Excellent
ChubbFair Excellent
NationwideVery good Good
TravelersVery good Good
AIGFair Excellent
AllstateGood Good
American NationalExcellent Fair
USAAFair Excellent
Amica MutualFair Excellent
Auto-OwnersPoor Excellent
FarmersFair Excellent
HomesiteGood Good
MetLifeFair Good
ShelterFair Excellent
ProgressiveExcellent Fair
SafecoGood Good
State FarmPoor Excellent
Armed ForcesGood Fair
Liberty MutualFair Fair
QBEPoor Fair
StillwaterVery good Fair
AAAGood Fair
CSAAVery good Poor
EncompassPoor Poor
National GeneralGood Poor
The HartfordFair Poor

What Is Homeowners Insurance?

Homeowners insurance is a mix of coverage types that protect your investment in your home. It covers the dwelling (house), other structures such as fences, and personal belongings from accidents and problems, such as house fires and theft.

Homeowners insurance also provides liability coverage, which pays for property damage and injuries that members of your household cause to others. Liability coverage also pays for a legal defense and settlements if you are sued for an injury or property damage.

A standard home insurance policy includes additional living expenses (ALE) coverage, which pays for extra costs if you can’t live at home because of damage that’s covered by the policy. Extra expenses could include hotel lodging, restaurant bills and other services (such as pet boarding).


How to Compare Homeowners Insurance

The key to getting a good price for home insurance is by comparing quotes and looking at discounts.

Compare Homeowners Insurance Quotes

The best strategy is to get price quotes from multiple companies. Here are a few ways you can do that:

  • Online. You can often get free quotes on an insurance company’s website, or by using online quote comparison sites. You’ll enter some basic information about yourself and the home, and choose coverage levels in order to get a quote.
  • Independent insurance agent. An independent home insurance agent can give you free quotes from multiple companies. An independent agent can discuss the coverage types you’ll need and will be knowledgeable about the companies offering home insurance in your area.
  • Captive insurance agent. A captive insurance agent offers policies from just one company. They can discuss coverage types, the special perks of that company, and give you a free quote.

Home Insurance Discounts

Here are some common types of home insurance discounts:

  • New or renovated home discount. Your home might be eligible for a discount because of upgraded wiring and plumbing.
  • Safety and security discounts. This includes fire safety devices (such as smoke alarms and sprinklers) and security devices (such as burglar alarms and deadbolts on exterior doors).
  • Roof age discount. Some insurers offer discounts based on the age of the roof.
  • Disaster preparedness discount. If you take steps to safeguard your home against natural disasters, such as installing storm shutters and shatterproof glass, you may be eligible for a discount.
  • Multi-policy discount. Also called “bundling,” this is when you insure more than one type of policy with the same insurance company, such as auto, RV and motorcycle insurance. Bundling auto and home insurance is typically one of the best discounts you can get.
  • Multi-home discount. You can usually get a discount if you insure more than one home with the same insurance company.
  • Claim-free discount. If you don’t have a recent history of insurance claims, some insurers will offer a discount. 
  • Insurance payment discounts. You can typically find small discounts for going paperless and paying your premium in full.
  • Employment, organization and association discounts. You might qualify for a discount depending on your occupation (such as educators) or if you are a member of a union, professional organization or alumni association.

How to Get the Best Home Insurance Coverage

When you’re shopping for home insurance, a good price is likely at the top of your list, but it shouldn’t be the only factor. Here are other considerations when you want to get the best homeowners insurance coverage.

Don’t Ignore Customer Service

While a good price is often a deciding factor when buying home insurance, don’t sleep on good customer service. If you need to file an insurance claim for a problem like a house fire, you want to be treated well. Your goal is to find a home insurance company with top-notch service at a reasonable price.

Adjust Home Insurance Coverage to Your Needs

Your home insurance policy protects one of your most significant investments: your house. You want to be sure you have sufficient coverage without overpaying for unnecessary insurance.

When you’re looking for the best home insurance, it’s a good idea to go look at each standard coverage type within a homeowners policy and adjust the coverage limit to meet your specific needs. Here’s how to do that.

Get the right dwelling coverage. The dwelling section of the policy covers your house structure. It should reflect the cost to rebuild your home based on the construction and labor costs in your area.

If you live in a disaster prone region, there could be a temporary but unwelcome increase in rebuilding costs due to high demand after a natural disaster (like a tornado). Some home insurance companies sell “extended replacement cost” or “guaranteed replacement cost” to help absorb a spike that makes repair costs go above your dwelling coverage amount.

Choose the right contents coverage. This coverage pays to repair or replace your personal belongings. It’s usually set between 50% to 70% of the dwelling coverage amount. For example, if your dwelling is insured for $250,000 and your contents coverage is set at 50%, you’ll have $125,000 in contents coverage. You can buy more coverage if you want it.

A good way to figure out how much your belongings would cost to replace is by creating a home inventory.

“Schedule” high-value items. Certain types of items, such as jewelry, have “sub-limits,” meaning your insurance company will only pay up to a certain amount for those items. For example, a standard home insurance policy usually has a $1,500 sub-limit for theft of jewelry. If you need more coverage for valuable items, you can “schedule” them for their appraised value.

Consider replacement cost instead of actual cash value (ACV) coverage. Replacement cost pays to replace an item with a brand-new version, whereas ACV reimburses you for an item’s depreciated amount. Have a five-year old TV that was destroyed in a fire? Then you would be reimbursed for a five-year old TV under ACV coverage.

Choose replacement cost coverage if you’re looking for the best homeowners insurance.

Get better liability insurance. While it’s easy to focus on the material items like your house and belongings, homeowners insurance includes crucial coverage for liability.

This liability insurance pays for injuries and property damage accidentally caused by you to others. For example, if a guest trips on your sidewalk and gets hurt, liability insurance can pay their medical bills. Liability also pays for a lawsuit judgment if you’re sued.

If your liability coverage is inadequate, you could be on the hook for any amount over the policy limits. For the best homeowners insurance coverage, a general rule of thumb is to buy enough liability insurance to cover your net worth, or what can be taken from you in a lawsuit.

Umbrella insurance is an inexpensive way to add more liability insurance.

Get sufficient additional living expenses coverage. Also known as “loss of use,” this coverage pays for expenses like hotel bills, restaurant meals and pet boarding if you can’t live in your home while it’s being repaired due to damage covered by the policy.

The amount you have for additional living expenses is typically set at a percentage of your dwelling coverage amount, but you can buy more if you don’t think it’s enough.

Buy endorsements that fill specific gaps. Endorsements are add-ons. They are a good way to tailor your home insurance policy and fill in any coverage gaps. For example, some insurance companies sell increased coverage for landscaping, home systems breakdown, and water backup and sump overflow.

Buy Additional Insurance for Natural Disasters

Even the best homeowners insurance plans can unravel if certain natural disasters hit, such as floods, earthquakes and landslides. That’s because these problems aren’t covered by home insurance.

For example, a home insurance policy might cover water damage if your roof leaks because of a hurricane, but it won’t cover flood damage from the same hurricane. These types of problems require special policies such as flood insurance and earthquake insurance.


Bundle Auto and Home Insurance

“Bundling” is also known as a multi-policy discount and it’s when you buy two or more policies from the same insurance company. One of the best ways you can save is by bundling your home and auto insurance. You can typically snag a 5% to 25% bundling discount, depending on where you live and your insurance company.


Methodology

We scored companies on two main categories in order to find the best home insurance companies:

Home insurance rates (50% of score): We evaluated home insurance rate comparisons published by state insurance departments across the country in order to identify the insurers that generally have the best home insurance rates.

Home insurance complaints (50% of score): Each state’s insurance department collects valid complaints against insurance companies, which are collected by the National Association of Insurance Commissioners. We evaluated each company’s complaint ratio, which reflects the number of complaints in relation to their size of business.

Home insurance complaints are typically about claims, including payment delays, unsatisfactory settlement offers and claim denials.


Frequently Asked Questions (FAQs)

Who offers the best home insurance?

American Family and The Cincinnati earned top marks in our analysis of 27 home insurance companies. Chubb, Nationwide and Travelers also scored very well.

Who has the cheapest home insurance?

Based on our analysis, the cheapest home insurance companies are American Family, American National, CSAA (part of AAA), Nationwide, Progressive and Travelers.

 

Those are good starting points, but the cheapest home insurance for you will vary depending on your location and the type of house you’re insuring. Shop around for a few home insurance quotes. And if you’re also getting car insurance quotes, ask about a discount for bundling auto and home insurance with the same company.

What does homeowners insurance cover?

Problems covered by homeowners insurance include damage from “perils”—such as fire and lightning—as well as theft coverage and liability insurance.

 

A standard homeowners insurance policy also covers additional living expenses (ALE) in case you can’t live at home while it’s being repaired for a problem covered by the policy. For example, if you can’t live in your home because of a fire, your ALE can pay for lodging, meals and other extra expenses, like laundry service.

How much homeowners insurance do I need?

The cost to rebuild the home if it’s destroyed is the foundation of how much homeowners insurance you need. That amount is called your dwelling coverage.

 

Coverage for your belongings and “additional living expenses” are often set at a percentage of the dwelling coverage, but you can adjust the coverage limits if you need more. Pay close attention to your liability insurance to make sure it covers your net worth, or the amount you stand to lose in a lawsuit.

How are homeowners insurance claims paid?

A claims adjuster will estimate the amount it will cost to fix your house and repair or replace damaged items. You’ll get an insurance check for that amount, minus your deductible.

 

One of the best ways you can speed up your claims process and maximize your payment is by creating a home inventory. A good home inventory includes all of your personal belongings, including estimated values. You can create a simple list on paper, take pictures and video, or use a mobile app.


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