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Dynamics 365 pricing

Select a business area to view pricing information

Customer Data Platform

  • Customer Insights
  • Customer Voice

Sales

  • Sales
  • Microsoft Relationship Sales

Service

  • Customer Service
  • Field Service
  • Remote Assist

Marketing

  • Marketing

Commerce

  • Commerce
  • Fraud Protection

Supply Chain

  • Supply Chain Management
  • Guides

HR

  • Human Resources

Finance

  • Finance

Project Management

  • Project Operations

Small and medium business

  • Business Central
  • Customer Service
  • Sales
  • Customer Data Platform
  • Sales
  • Service
  • Marketing
  • Commerce
  • Supply Chain
  • HR
  • Finance
  • Project Management
  • Small and medium business
Customer Data Platform
Customer Data Platform First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Insights
From $1,500

Per tenant/month
From $1,000

Per tenant/month
Customer Voice
From $200 2

Per tenant/month
Customer Data Platform
Customer Data Platform
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Insights
From $1,500

Per tenant/month
From $1,000

Per tenant/month
Customer Voice
From $200 2

Per tenant/month

1 Subsequent pricing applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 When purchased as a standalone application or additional capacity.

Download the Dynamics 365 Licensing Guide
Sales
Sales First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Sales Professional
$65

Per user/month
$20

Per user/month
Sales Enterprise
$95

Per user/month
$20

Per user/month
Sales Premium
$135

Per user/month
Microsoft Relationship Sales
$162

Per user/month
Sales
Sales
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Sales Professional
$65

Per user/month
$20

Per user/month
Sales Enterprise
$95

Per user/month
$20

Per user/month
Sales Premium
$135

Per user/month
Microsoft Relationship Sales
$162

Per user/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Download the Dynamics 365 Licensing Guide
Service
Service First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
$50

Per user/month
$20

Per user/month
Customer Service Enterprise
$95

Per user/month
$20

Per user/month
Field Service
$95

Per user/month
$20

Per user/month
Remote Assist
$65

Per user/month
$20 2

Per user/month
Service
Service
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Customer Service Professional
$50

Per user/month
$20

Per user/month
Customer Service Enterprise
$95

Per user/month
$20

Per user/month
Field Service
$95

Per user/month
$20

Per user/month
Remote Assist
$65

Per user/month
$20 2

Per user/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 User must be licensed for Dynamics 365 Field Service to qualify for reduced pricing.

Download the Dynamics 365 Licensing Guide
Marketing
Marketing First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Marketing
From $1,500

Per tenant/month
From $750 2

Per tenant/month
Marketing
Marketing
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Marketing
From $1,500

Per tenant/month
From $750 2

Per tenant/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

2 10 users minimum of qualifying Dynamics 365 app.

Download the Dynamics 365 Licensing Guide
Commerce
Commerce First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Commerce
$180

Per user/month
$30

Per user/month
Fraud Protection
$1,000

Per tenant/month
Commerce
Commerce
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Commerce
$180

Per user/month
$30

Per user/month
Fraud Protection
$1,000

Per tenant/month

1 Subsequent pricing for user-based apps applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. Subsequent pricing for tenant-based apps applies to any tenant in your organization. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Download the Dynamics 365 Licensing Guide
Supply Chain
Supply Chain First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Supply Chain Management
$180

Per user/month
$30

Per user/month
Guides
$65

Per user/month
Supply Chain
Supply Chain
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Supply Chain Management
$180

Per user/month
$30

Per user/month
Guides
$65

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Download the Dynamics 365 Licensing Guide
HR
HR First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Human Resources
$120

Per user/month
$30

Per user/month
HR
HR
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Human Resources
$120

Per user/month
$30

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Download the Dynamics 365 Licensing Guide
Finance
Finance First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Finance
$180

Per user/month
$30

Per user/month
Finance
Finance
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Finance
$180

Per user/month
$30

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Download the Dynamics 365 Licensing Guide
Project Management
Project Management First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Project Operations
$120

Per user/month
$30

Per user/month
Project Management
Project Management
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Project Operations
$120

Per user/month
$30

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Download the Dynamics 365 Licensing Guide
Small and medium business
Small and medium business First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Business Central Essentials
$70

Per user/month
Business Central Premium
$100

Per user/month
Customer Service Professional
$50

Per user/month
$20

Per user/month
Sales Professional
$65

Per user/month
$20

Per user/month
Small and medium business
Small and medium business
First Dynamics 365 app Subsequent qualifying1 Dynamics 365 app
Business Central Essentials
$70

Per user/month
Business Central Premium
$100

Per user/month
Customer Service Professional
$50

Per user/month
$20

Per user/month
Sales Professional
$65

Per user/month
$20

Per user/month

1 Subsequent pricing applies only to the individual licensed for the first app. For example, if Person A is licensed for the first app, subsequent pricing wouldn’t apply to Person B. To learn about qualifying apps and other discounts, see the Licensing guide or contact us.

Download the Dynamics 365 Licensing Guide

Pricing for nonprofit organizations

Dynamics 365 can help nonprofits drive deeper engagement with donors, volunteers, and beneficiaries and better manage finances and operations.

See pricing for nonprofits

Dynamics 365 applications include

Data security

99.9% or above uptime SLA

Microsoft 365 integration

Intelligent technologies

Phone and web support

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