Microsoft Teams for your frontline workforce
Digitally enable your entire workforce
Manage shift schedules seamlessly
Connect your workforce
Simplify the task management process
Activate and engage your community
Configure the experience for different roles
Safeguard teamwork
See what customers are saying about Microsoft Teams
Frequently asked questions
Frontline workers and managers are shift-based, mobile-first workers. They have various names, such as frontline workers and essential workers, but at their core they’re the people first to have contact with your customers, first to work with your product, and first to represent your brand. They are your store associates, customer service representatives, nurses, doctors, factory operators, and more.
The frontline worker capabilities are available in all commercial offerings. Some of these capabilities are not available in the free version of Teams or Government offerings.
Learn more about empowering your frontline workforce with Teams here.
Effective June 30, 2020, Microsoft StaffHub was retired. StaffHub capabilities are being built into Teams. Learn more