New: The Product Terms site contains all the terms and conditions for software and online services through Microsoft Commercial Licensing programs. The Product Terms site is updated as needed (generally once per month) and is a successor to the Product Terms and Online Services Terms Word documents. For more information about the Product Terms site, read the FAQ: Product Terms site. Archived versions of the Product Terms documents prior to February 1, 2021 are available here, and archived versions of the Online Services Terms documents are available here.

When you subscribe to an Online Service under the terms of the Product Terms site, the data processing and security terms are defined in Microsoft Online Services Data Protection Addendum (DPA). The DPA is an addendum to the Product Terms site (and formerly OST). The current and archived editions of the DPA are available for download.

The Services Provider Use Rights (SPUR) provides details on how products acquired through the Microsoft Services Provider License Agreement (SPLA) may be used. The SPUR is updated quarterly. The current and archived editions of the SPUR are available for download.

The Service Level Agreements (SLA) describe Microsoft’s commitments for uptime and connectivity for Microsoft Online Services. The current and archived editions of the SLA are available for download and they cover Office 365, Intune, Dynamics 365, and Azure.