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Research area: Social sciences
Social sciences

Exploring how people use computing in their daily lives and the way people work, play, and connect with each other.

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1,302 results found
Publication

Belonging There: VROOM-ing into the Uncanny Valley of XR Telepresence 

by Brennan Jones; et. al.

The world is entering a new normal of hybrid organisations, in which it will be common that some members are co-located and others are remote. Hybridity is rife with asymmetries that affect our sense of belonging in an organisational space. This paper reports a study of an XR Telepresence technology probe to explore how remote workers might present themselves and be perceived as an equal and unique embodied being in a workplace. VROOM (Virtual Robot…

Publication

Maximizing SocialWelfare in a Competitive Diffusion Model 

by Prithu Banerjee, Wei Chen, Laks V.S. Lakshmanan

Influence maximization (IM) has garnered a lot of attention in the literature owing to applications such as viral marketing and infection containment. It aims to select a small number of seed users to adopt an item such that adoption propagates to a large number of users in the network. Competitive IM focuses on the propagation of competing items in the network. Existing works on competitive IM have several limitations. (1) They fail to incorporate economic…

Publication

Manipulating and Measuring Model Interpretability 

by Forough Poursabzi-Sangdeh; et. al.

Despite a growing literature on creating interpretable machine learning methods, there have been few experimental studies of their effects on end users. We present a series of large-scale, randomized, pre-registered experiments in which participants were shown functionally identical models that varied only in two factors thought to influence interpretability: the number of input features and the model transparency (clear or black-box). Participants who were shown a clear model with a small number of features were…

Publication

Challenges and Gratitude: A Diary Study of Software Engineers Working From Home During Covid-19 Pandemic 

by Jenna Butler, Sonia Jaffe

The Covid-19 pandemic dramatically changed how organizations worked. Microsoft was one of the first to ask employees to work from home (WFH). We developed an anonymous nightly diary study with 435 participants, and we learned about their experiences over the first 10 weeks of the WFH directive. We found the largest challenges were having too many meetings, feeling overworked, and physical and mental health. However, there were things to be grateful for, and many people…

Publication

MeetingCoach: An Intelligent Dashboard for Supporting Effective and Inclusive Meetings 

by Samiha Samrose; et. al.

Video-conferencing is essential for many companies, but its limitations in conveying social cues can lead to ineffective meetings. We present MeetingCoach, an intelligent post-meeting feedback dashboard that summarizes contextual and behavioral meeting information. Through an exploratory survey (N=120), we identified important signals (e.g., turn taking, sentiment) and used these insights to create a wireframe dashboard. The design was evaluated with in situ participants (N=16) who helped identify the components they would prefer in a post-meeting…

Publication

The Promise and Peril of Parallel Chat in Video Meetings for Work 

by Advait Sarkar; et. al.

We report the opportunities and challenges of parallel chat in work related video meetings, drawing on a study of Microsoft employees’ remote meeting experiences during the COVID-19 pandemic. We find that parallel chat allows groups to communicate flexibly without interrupting the main conversation, coordinate action around shared resources, and also improves inclusivity. On the other hand, parallel chat can also be distracting, overwhelming, and cause information asymmetries. Further, we find that whether an individual views…

Publication

Large Scale Analysis of Multitasking Behavior During Remote Meetings 

by Hancheng Cao; et. al.
Honorable Mention

Virtual meetings are critical for remote work because of the need for synchronous collaboration in the absence of in-person interactions. In-meeting multitasking is closely linked to people’s productivity and wellbeing. However, we currently have limited understanding of multitasking in remote meetings and its potential impact. In this paper, we present what we believe is the most comprehensive study of remote meeting multitasking behavior through an analysis of a large-scale telemetry dataset collected from February to…

Event

3rd Annual Autism at Work Research Workshop 

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The Autism at Work Research Workshop brings together leading scholars, employers, clinicians, service providers, entrepreneurs, caregivers, and autism advocates concerned with autism employment. Their work may relate to the preparation, recruitment, persistence, advancement, and management of autistic individuals in the workplace.

Career Opportunity

SCAI Research SDE 

Microsoft Research India is looking for a Research Software Development Engineer at its center for Societal impact through Cloud and Artificial Intelligence (SCAI). At SCAI, we are extremely passionate about creating, nurturing and deploying technologies that will have large-scale impact on society. Over the last few years, we have developed and deployed technological solutions to address real-world challenges in the areas such as accessible healthcare, language technologies for under-served languages, last-mile data connectivity, agriculture, accessibility…

Publication

Datamations: Animated Explanations of Data Analysis Pipelines 

by Xiaoying Pu; et. al.

Plots and tables are commonplace in today’s data-driven world, and much research has been done on how to make these figures easy to read and understand. Often times, however, the information they contain conveys only the end result of a complex and subtle data analysis pipeline. This can leave the reader struggling to understand what steps were taken to arrive at a figure, and what implications this has for the underlying results. In this paper…

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