Coronavirus Pandemic
COVID-19 has led to an increase in email volume to CBC, which may affect response times. Before submitting a question, please review our Help Centre articles below. For technical or account questions relating to Gem, please read the Gem FAQs.
CBC News is providing extensive coverage across all our platforms. If you have questions or concerns about COVID-19, email CBC News at COVID@cbc.ca. The team will be providing as many answers as possible in our programming, on our site and in our apps.
Latest notices
- New programs on CBC Music beginning February 1
- Advisory of false audition calls
- Note: Delays in response times
- Why is CBC News Network no longer free on Gem? Why do I now have to subscribe to Gem Premium to get access to the stream?
- How to direct your question about COVID-19 to CBC News - and review the answers!
- Fraudulent use of CBC logos, or "Is that really true?"
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- Please Note - We are working to answer as many questions as we can during this time, and would be grateful if you contact us only if essential
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- Where can I watch The National on CBC Gem?
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- Ad Blockers Prevent Logging Into your CBC Commenting Account
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