Help Center
Help Center
Subscriptions
Become a subscriber, manage account information, change payment or delivery details.
Subscriber Benefits
Access unlimited news on all your devices, receive subscriber-only newsletters, exclusive content, and tons of perks.
Contact Us
Connect with our staff on topics that matter to you via email or request a reprint.
Ads & Announcements
Place classified and announcement notices or grow your business with advertising and marketing solutions.
Most common questions
What subscription options are available for USA TODAY products?
- Check out the latest USA TODAY print and e-Newspaper subscriptions
- Subscribe to USA TODAY Sports Weekly
- Shop the USA TODAY Store for special sections and previous issues
What should I do if I’m having trouble signing in to my account?
If you purchased your subscription online, you set an email address and password when you completed your purchase. If you no longer remember the password, try clicking on the “Forgot password” link on the sign in page to trigger an email with a link to reset your password.
If you no longer have access to the email address used to set up your account, please call Customer Service at 1-800-872-0001 and one of our representatives will be happy to help.
How do I pause my newspaper delivery for vacation?
- As a USA TODAY subscriber, you can schedule temporary holds by visiting account.usatoday.com/delivery-temporary-stop/, clicking the chat button below, or calling 1-800-872-0001 and saying, "temporary hold." A temporary hold can be set up for up to 30 days through our automated system.
How can I cancel my subscription?
- While we are disappointed to hear you want to cancel, our team is available to assist by calling Customer Service at 1-800-872-0001 and saying, "discontinue delivery."
How can I change my delivery address?
- You can update your delivery address by visiting account.usatoday.com/delivery-address/, clicking the chat button below, or calling Customer Service at 1-800-872-0001.
How do I link a subscription purchased through an app store?
If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. If you do not link your subscription you will not be able to access unlimited stories, subscriber-only content, and the e-Edition on our desktop and mobile website and e-Edition app.
To link your subscription, please follow the directions below:
iOS- Open our app that you purchased a subscription for,
- Click on the settings (gear) icon in the top right corner of the screen,
- Click "Create Account" and follow the instructions to make a profile.
- Open our app that you purchased a subscription for,
- Click on the settings (gear) icon in the top right corner of the screen,
- Click "Create Account" and follow the instructions to make a profile.
Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits.
What if I don’t receive my paper?
- We sincerely apologize for the inconvenience. Sometimes there are unexpected delays due to production problems or adverse weather conditions. We continually strive for excellence and regret any time we let you down. If you did not receive your newspaper, please report a delivery issue by visiting account.usatoday.com/delivery-issue/, clicking the chat link below, or calling Customer Service at 1-800-872-0001 and saying "delivery issue." Follow the automated system prompts, provide the date of the error, and we will notify our delivery team immediately.
How can I order a back issue of the newspaper?
- Visit onlinestore.usatoday.com/storefront.aspx to search and order copies of the newspaper.
What is EZ Pay?
- Our EZ Pay automatic payment program offers the convenience and security of renewing your subscription by automatic deductions from a credit card. Existing subscribers can sign up for EZ Pay by visiting account.usatoday.com/auto-pay/ or calling Customer Service at 1-800-872-0001.
Can I make a one-time online payment?
- You can make a one-time payment by visiting account.usatoday.com/pay/ or calling Customer Service at 1-800-872-0001.
How do I update my credit card or payment information?
- Subscribers can update their payment method online by visiting account.usatoday.com/payment-information/ or by calling Customer Service at 1-800-872-0001.
If I subscribe for a special offer, how much will my subscription cost after my special rate expires?
- Subscribers can update their payment method online by visiting account.usatoday.com/payment-information/ or by calling Customer Service at 1-800-872-0001.
How can I sign up for newsletters?
- Visit www.usatoday.com/newsletters to see available newsletters and sign up.
How can I unsubscribe from your emails?
- Visit www.usatoday.com/newsletters and sign in to your account to unsubscribe from our emails. You can also click the unsubscribe link at the bottom of any USA TODAY email.
How do I view my USA TODAY online without ads?
- You can subscribe to an ad-free experience by going to https://offers.usatoday.com/specialoffer/.
How do I find my eNewspaper?
- eNewspaper can be found by going to user.usatoday.com/user/enewspaper/ and signing in to your account.
Call us
1-800-872-0001
Hours
Monday - Friday: 8:00am - 7:00pm