Research

More digital, fewer branches not worst thing for regional banks

Accelerated digital-banking usage and anticipated revenue pressure could speed regional-bank branch closings.

Research

Cyberattack weighs on bank regulation as more work from home

The rising threat of cyberattack is one of the biggest risks facing the financial-services industry, while employees continue to work from home during the pandemic.

Research

New normal: Digital banking shift could accelerate

The pandemic could drive shifts in customer behavior, speeding up the digitalization of European banks.

Research

European banks' next wave of cost-cutting begins

Risk from a second COVID-19 wave and further lockdown measures won't deter Europe's banks from aggressively attacking costs and headcount in 4Q and 2021.

News

Barclays wants eventual return for staff working from home

Around three quarters of Barclays employees are working remotely.

Article

What we learned from the work-from-home experiment

As the pandemic struck, white-collar workers worldwide were faced with the pitfalls and benefits of working from home. 

News

Citigroup sees offices capped at 40% without coronavirus vaccine

Bank employees hesitant to use subways, buses to get to work. Lender paused some of its return-to-office plans.

News

Returning to offices could cost $18,000 per banker: NYC reopens

Recycled air. Toilet plume. Just some of the things Wall Street firms will need to figure out to get their employees back into the office. 

For Citigroup, new backup site could be employees’ living rooms

Citigroup has been investing in server capacity for remote work.

Article

Bankers get a glimpse of the post-virus future

The pandemic has accelerated the shift to digital banking by two years, survey says.