eBook Returns
If you would like to refund your eBook purchase, we will be happy to do so if your request fits the following criteria:
- You have 14 calendar days to return an eBook from the date you purchased it.
- You have not viewed or printed, in total, more than twenty percent (20%) of the VitalSource eBook.
- You have not used any included access codes for any online resource that came with your eBook purchase.
- You have not previously returned the same eBook from a prior purchase.
To request a refund, please use the contact form or email us directly at: [email protected]
Please include your order number and reason for cancellation when contacting us so we can assist with your request as efficiently as possible. If you have purchased an eBook from another vendor, you will need to contact them directly to request a refund. We are only able to refund purchases made from Routledge.com