A full Suite of Solutions for Better Health Outcomes

We click, coordinate and code so you can care and cure.

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A full Suite of Solutions for Better Health Outcomes

We click, coordinate and code so you can care and cure.

LEARN MORE

A full Suite of Solutions for Better Health Outcomes

We click, coordinate and code so you can care and cure.

LEARN MORE

The Comprehensive Solution for Today’s Value-Based Healthcare

With thousands of providers turning to HealthChannels for innovative solutions, our team of healthcare experts has earned a reputation for excellence. Through a winning combination of data-driven analytics and advanced ideation, backed by over 15 years of experience, we’ve garnered millions of patient encounters.

Our provider led organization remains at the forefront of transformation by guiding our partners across the care continuum, every step of the way. Experience improved clinical outcomes and strategic cost savings with our workforce solutions and embedded technology.

HealthChannels Family of Companies

Experience improved clinical outcomes, strategic cost savings, and happy doctors returning to the practice of medicine.

The leader in medical scribe support, doctors work top-of-license and care teams excel.

Learn more at
scribeamerica.com

A next-generation solution to address nurse burnout and population health.

Learn more at
carethrough.com

Data-driven revenue cycle management for forward thinking practices.

Learn more at
queuelogix.com

Intuitive AI to reduce documentation and improve clinical outcomes.

Learn more at
soundlines.com

HealthChannels Provides Solutions for:

HEALTHCARE SYSTEMS

Improve clinical outcomes with highly-skilled clerical support.

PAYERS

Get a direct link to providers and patients.

REMOTE PRACTICES

Specialized solutions for providers limited by size or location.

IMPROVING THE PATIENT EXPERIENCE

Increase engagement and lower costs with skilled patient navigators.

REDUCING COST OF CARE

Free physicians to provide the highest quality of care possible while lowering costs.

ENHANCING REVENUE CYCLES

Revolutionary solutions make it easier than ever to maximize revenue cycles.

OPTIMIZING THE WORKFORCE

Make your practice as productive and profitable as possible.

Medical Scribes

We offer "full turn key" professional medical scribe programs for our clients. We will recruit, hire, train, manage, monitor and deliver a medical scribe program that is of the highest quality, and unparalleled to any other in the industry.

TeleScribes

HealthChannels introduced the revolutionary TeleScribe service to provide our clients with access to renowned ancillary support, regardless of location. TeleScribes connect with providers in rural settings with limited hours, outpatient practices with low FTE demands, and inpatient physicians that need an on-call scribe during their variable hours.

Care Team Assistants

The burdens facing care teams today continue to increase. From EMR documentation to inaccurate reimbursements – as the administrative responsibilities and other pressures build, the critical time spent with patients suffers. Fortunately, Care Team Assistants have proven to be a critical solution to these challenges. CTAs manage ancillary and clerical tasks so the care team can work at the top of their license. Patients receive improved care, and the care team experiences much-needed relief to the growing burnout epidemic plaguing the healthcare industry.

Care Navigators

As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. Providers report increased job satisfaction from improved efficiency and knowing their patients have access to care teams, and strategic support.

Revenue Cycle Management

Transition Revenue Cycle Management into the modern age with a suite of software tools that will transform your billing and coding processes. Transact at lightning speed, with increased transparency and decreased siloes. The QueueLogix software application seamlessly integrates with existing EMRs to ensure the clinical activities and back-office operations are well aligned, monitored and successful.

Referral Management

Referrals scheduled by Care Team Assistants (CTAs) in the clinical setting increase appointment compliance and leads to better health outcomes. Maintaining network integrity across the care continuum poses a significant challenge for over-burdened care teams. CTAs search for specialists in network, assess their schedules, and book appointments for patients at the point of care. What's more, CTAs follow-up to ensure appointment compliance and rescheduling.

Artificial Intelligence

We deliver robust AI solutions to help manage and sustain effective communication with patients, aggregates clinical data from across the care continuum to streamline documentation, improve overall revenue cycle operations, and empower care team management.

Latest from HealthChannels Blog

Learn new strategies and read expert analysis to reduce burn-out and improve physician satisfaction in today's healthcare industry, and allow your practitioners to work at top-of-license.

The State of Nursing Today: Why an Innovative Solution Is Overdue

The nursing profession is confronting a shortage of epic proportions due to a perfect storm – burnout, compassion fatigue, and extensive attrition. To stave off this crisis, it’s time for an overhaul and only an innovative solution will do.

Optimizing Revenue Cycle Management During the Transition to Value-Based Care

Among the first and most important challenges in this changing world is to bridge the traditional gap between patient-facing front ends of practices and business back-ends.

Why Healthcare Executives Are Increasingly Upbeat About Value-Based Care Models

Recent research strongly suggests that both healthcare executives and payers are becoming less worried and more optimistic about shedding traditional fee-for-service contracts and assuming financial responsibility for better outcomes.

How Chatbots Improve Patient Engagement and Satisfaction

Using artificial intelligence, sophisticated bots are smart enough to identify a range of questions and prompts, and respond accordingly.

Our Record of Success

HealthChannels has earned profiles in numerous national news publications for our leadership and growth. From Inc 500/5000 recognition to Modern Healthcare, the HealthChannels family of companies has received coverage in notable media outlets for delivering transformative results.

Nurse Care Team Assistants

While nurses comprise the largest healthcare workforce, many suffer in silence from burnout and decreased job satisfaction. Our Nurse CTAs combat burnout with strategic support. From documenting patient encounters to monitoring vital signs, CTAs ensure nurses work top-of-license. CTAs close critical gaps in the care continuum and provide nurses with the added bandwidth to focus on critical care.

LEARN MORE AT CARETHROUGH.COM

TeleScribe Services

Providers with limited space or in need of increased privacy on behalf of their patients have valuable documentation support through our real-time video TeleScribe program. Healthcare sites in rural settings also benefit from our unrivaled offsite resource for optimized efficiency and tackling administrative burdens.

LEARN MORE AT SCRIBEAMERICA.COM

Care Team Assistants

Our team of experts have developed innovative strategies from the industry insights gained from nearly two decades of healtchare leadership to improve care team performance. A tailored, next-generation CTA Program extends your ability to support patients throughout their care journey.

LEARN MORE AT SCRIBEAMERICA.COM

Care Navigators

As healthcare business models evolve, so should care teams. Patients who are paired with Care Navigators report feeling less anxiety, and an increased ability to self-manage their conditions between visits. And providers report increased job satisfaction from improved efficiency, and knowing their patients have access to care teams, and strategic support.

LEARN MORE AT CARETHROUGH.COM

Revenue Cycle Management

Referral Management

Minimize the number of patients referred out of network and provide a hassle-free experience for patients. With our referral management solutions, CTAs can check provider availability, insurance requirements and book an appointment for your patient at the point of care. Increase follow-up appointment compliance and preserve network integrity.

LEARN MORE AT QUEUELOGIX.COM

Scribe Services

There’s a reason why we’re the nation’s most frequently used scribe company: we offer professionally trained in-person and virtual medical scribes to meet the specific needs of our clients. We offer a variety of scribe programs, as well as technology and personnel solutions that address revenue cycle management, the transition to value-based care, and more through our HealthChannels family of companies.

LEARN MORE AT SCRIBEAMERICA.COM

Artificial Intelligence

Our advanced AI solutions tackle complex documentation challenges to reduce the administrative burden preventing doctors from delivering precision care. We'll guide you through the best practices for incorporating AI into your workflow. Gain visibility into your data with enhanced analytics driven by AI and CTAs.

LEARN MORE AT SOUNDLINES.COM